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Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive

Star Rating
5 out of 5
Photo gallery

Reviews

4.8 / 5Exceptional
1,198 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Xplor Theme Park
    9 min walk
  • Popular Location
    Cenote Santa Cruz
    16 min walk
  • Popular Location
    Xcaret Eco Theme Park
    7 min drive
  • Airport
    Playa Del Carmen, Quintana Roo (PCM)
    11 min drive

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Book online or call:

1-866-500-4938
  • Suite, Garden Area

    Room Amenities

    • Sleeps 4
    More details
  • Suite (River)

    Room Amenities

    • Sleeps 4
    More details
  • Suite, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Family Suite, Oceanfront (Tierra)

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 4
    More details

About this area

Playa del Carmen

Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive is located on the beach and in an area with good airport proximity. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Travelling with kids? Consider Dolphinaris, or check out an event or a game at Mario Villanueva Stadium Madrid. Our guests appreciate the resort's location for the nightlife and sightseeing.

What's nearby

  • Popular Location
    Xplor Theme Park - 9 min walk
  • Popular Location
    Cenote Santa Cruz - 16 min walk
  • Popular Location
    Xcaret Eco Theme Park - 7 min drive
  • Popular Location
    Piste Cyclable sur Paseo Xaman-Ha - 13 min drive
  • Popular Location
    Mahi Golf Course - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 57 min drive

Restaurants

  • Where to eat
  • CHIBALI – Pool-view family restaurant offering Mexican cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • LA CANTINA – Restaurant with a bar offering Mexican cuisine. Serves dinner daily.
  • XIN GAO – Fine-dining restaurant offering Japanese cuisine. Serves dinner daily. Reservations required.
  • LA TRAJINERA – Beachfront restaurant with a bar offering Caribbean cuisine. Serves breakfast, lunch and dinner daily.

About this property

Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive

Upscale property on the beach, with 10 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive's full-service spa. Then enjoy a meal at one of the resort's 12 restaurants. All 900 individually decorated rooms provide free WiFi, free wired Internet and iPads. Conveniences include dining areas and fridges, and guests will appreciate thoughtful touches such as free minibar items and pillow menus.
Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive offers 900 forms of air-conditioned accommodation with iPads and free minibar items. Rooms open to balconies or patios. This individually decorated accommodation has separate dining areas. Beds feature Egyptian cotton sheets. A pillow menu is available. 55-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and designer toiletries.
This Playa del Carmen resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

All-inclusive details

All-inclusive room rates at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets are allowed for an extra charge of MXN 3000 per pet, per stay.
  • Dogs only
  • Up to 22 lb/10 kg

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: MXN 3000 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Free theme park shuttle

Food and drink

  • Free full breakfast available daily 7:00 AM–noon
  • All buffet and à la carte meals, snacks and beverages included
  • 12 restaurants
  • 2 swim-up bars, 2 poolside bars and 8 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 10 outdoor pools
  • Aerobics classes
  • Canoeing
  • Children's pool
  • Fishing
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Shopping
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free theme park shuttle
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Fridge
  • Separate dining area
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Korean
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Mud bath
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Beach towels
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • iPad
  • pay films
  • premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Free minibar
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Nearby things to do

Activities

  • Parasailing
  • Scuba diving
  • Snorkelling
  • Surfing/boogie boarding
  • Theme parks
  • Waterskiing

Where to eat

  • CHIBALI – Pool-view family restaurant offering Mexican cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • LA CANTINA – Restaurant with a bar offering Mexican cuisine. Serves dinner daily.
  • XIN GAO – Fine-dining restaurant offering Japanese cuisine. Serves dinner daily. Reservations required.
  • LA TRAJINERA – Beachfront restaurant with a bar offering Caribbean cuisine. Serves breakfast, lunch and dinner daily.
  • MERCADO LA MERCED – Restaurant offering Mexican cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.

Frequently asked questions

4.8

Exceptional

5 - Excellent
1,002
4 - Good
141
3 - Okay
30
2 - Mediocre
18
1 - Poor
7
4.8
Cleanliness
4.7
Service and Staff
4.9
Amenities
4.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was fabulous. We loved everything about it.

Stayed 6 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best hotel I have been to. Gladly I will recommend it again and again

Stayed 2 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing everything! Food is sooo fabulous! Staff is super friendly. Room is excellent! Everything else is just beyond amazing. Cant complain about anything! We already planning to come back next year

Stayed 5 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wow!!! From the staff, to the rooms, to the food. Everything was top quality!!! We have already booked our stay again for next year. Amazing place to visit!

Stayed 3 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved the all inclusive package. The hotel is an eco park as well and very well maintained. The staff was friendly and really took care of us

Stayed 1 night in Dec. 2019

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