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Overview of Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive

Photo gallery

Featured Image
On the beach, white sand, beach towels, beach massages
10 outdoor pools, pool umbrellas, sun loungers
10 outdoor pools, pool umbrellas, sun loungers
10 outdoor pools, pool umbrellas, sun loungers

Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • All-inclusive

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationXplor Theme Park16 min walk
    Popular LocationCenote Santa Cruz16 min walk
    Popular LocationXcaret Eco Theme Park7 min drive
    AirportPlaya Del Carmen, Quintana Roo (PCM)11 min drive

Choose dates to view prices

Suite Ocean Front Family

3.9/5 guest room rating
  • 624 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

Swim Up Garden

4.7/5 guest room rating
  • 624 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

Suite Garden Spa Adults

  • Sleeps 3
  • 1 King Bed

Junior Suite Spa Adults

  • Sleeps 3
  • 1 King Bed

Suite Garden

4.8/5 guest room rating
  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

Suite River Spa Adults

  • Sleeps 3
  • 1 King Bed

Junior Suite

5/5 guest room rating
  • 1356 sq ft
  • Sleeps 4
  • 1 King Bed

Suite Ocean View

4.4/5 guest room rating
  • 603 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

Suite River

4.6/5 guest room rating
  • 657 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

Junior Suite Adults

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite River Adults

4.8/5 guest room rating
  • River view
  • Sleeps 3
  • 1 King Bed

Suite Ocean Front Adults

5/5 guest room rating
  • 570 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Swim Up Ocean Front

4.7/5 guest room rating
  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About this area

Playa del Carmen

Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive is located on the beach and in an area with great airport proximity. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Traveling with kids? Consider Ecopark Kantun Chi and Yucatek Divers. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with ecotours and cave exploring.
Popular Location

What's nearby

  • Xplor Theme Park - 16 min walk
  • Cenote Santa Cruz - 16 min walk
  • Xcaret Eco Theme Park - 7 min drive
  • Piste Cyclable sur Paseo Xaman-Ha - 13 min drive
  • Mahi Golf Course - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

  • CHIBALI — 1 min walk
  • LA CANTINA — 1 min walk
  • Perché no — 9 min drive
  • El Gran Taco — 9 min drive
  • Hot Casual Food — 10 min drive

About this property

Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive

Upscale property on the beach, with 10 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive's full-service spa. Then enjoy a meal at one of the property's 12 restaurants. All 900 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches like free minibar items and espresso makers.
Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive offers 900 air-conditioned accommodations with free minibar items and laptop-compatible safes. Accommodations offer separate living rooms. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a waterslide, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, MULUK SPA. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7:00 AM–noon
  • All buffet and à la carte meals, snacks, and beverages included
  • 12 restaurants
  • 2 swim-up bars, 2 poolside bars and 8 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 10 outdoor pools
  • Aerobics classes
  • Canoeing
  • Children's pool
  • Designer stores
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Shopping
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Korean
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Separate living room
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3000 per pet, per stay
Dogs only
Up to 22 lbs

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Frequently asked questions

Can I cancel my reservation for free at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive and receive a full refund?
Yes, Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive?
As of Apr 14, 2021, prices found for a 1-night stay for 2 adults at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive on Apr 21, 2021 start from CA $673, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive have a pool?
Yes, this property has 10 outdoor pools and a children's pool.
Is Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive pet-friendly?
Yes, this property allows dogs with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 3000 per pet, per stay. Service animals are exempt from fees.
How much is parking at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive?
Self parking is free at this property.
What time is check-in at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive?
Check-in is from 3:00 PM - anytime.
What time is check-out at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive?
Check-out is at noon.
Are there all-inclusive benefits at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive?
Yes, the property is all-inclusive. All food and beverages are included.
Where is Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive located?
Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Xplor Theme Park and Xcaret Eco Theme Park. Playa del Carmen Maritime Terminal and Playacar Golf Club are also within 6 mi (10 km).

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 1539 out of 1858 reviews
5 - Excellent 83%
Rating 4 - Good. 186 out of 1858 reviews
4 - Good 10%
Rating 3 - Okay. 55 out of 1858 reviews
3 - Okay 3%
Rating 2 - Poor. 42 out of 1858 reviews
2 - Poor 2%
Rating 1 - Terrible. 36 out of 1858 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing, and beautiful hotel. The food is soooo delicious!!!. It has tons of pools, its on rivers and a private beach. No joke you need to go and see the amazing hotel!!! I will for sure go again but if you are a couple with no kids make sure to make your reservation for the adults only part of the hotel. All in all the experience of a life time sooo worth the money.
Stayed 3 nights in Apr 2021

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel grounds were beautiful. I would have liked better beach access. The hotel and staff are amazing. Food was good.
Stayed 1 night in Apr 2021

4/5 Good

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice resort over all. One thing to think about is the size of the resort. It is very large and it takes time to get around the property. The main pool was very crowded, but the smaller pools associated with the buildings seemed less crowded. The staff was very friendly and everyone always said hello in passing. Food was great... There is a wide selection to choose from. With the COVID restrictions it does take some extra time to get food at the buffet. Their is no self-service. The room was nice, but their were a couple of things that were issues. Hot water seemed to be an issue. It was inconsistent and while showering went from warm to scolding to cold. This was not isolated to our room only. We were in a large group and everyone seemed to have that same issue. To take advantage of the free access to the Xcaret park and activities, you most likely need to be staying for greater than four days. Their is a lot to do and see, but the arrival and leaving day may limit you if your their less than that. Overall, this is a great resort and depending on what building you are in, offers some great perks.
Stayed 3 nights in Apr 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place i have ever stayed. Recommend this place for kids and adults. We had a blast.
Stayed 4 nights in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in the world!! The services, the food, his staff personal, all people are amazing. I wanna come back again. I love mexico!!!
Stayed 4 nights in Apr 2021

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