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Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only  – Avis

5 out of 5
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 1404 avis sur 1773." "
Note de 8 – Bien, d’après 173 avis sur 1773." "
Note de 6 – Acceptable, d’après 79 avis sur 1773." "
Note de 4 – Médiocre, d’après 58 avis sur 1773." "
Note de 2 – Terrible, d’après 59 avis sur 1773." "

9,8/10

Propreté

9,4/10

Service et personnel

9,6/10

Commodités

9,8/10

État et installations de l’hébergement

9,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Sophie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hôtel exceptionnel
Séjour de 3 nuits en mars 2023
Guest Service HXA a répondu le 3 avr. 2023
Dear guest,Thank you very much for taking the time to share your opinion with us.We are glad to know that you enjoyed your stay at Xcaret Arte. We appreciate your kind comments that motivate us to improve and continue providing the best vacations with a taste of Mexico. We look forward to your next visit! Sincerely, Hotel Management Xcaret Arte

10/10 – Excellent

Alina

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
La nature…
Séjour de 6 nuits en juin 2022
Hotel Management Xcaret Arte a répondu le 16 juin 2022
Dear Ms. Alina, Thank you for taking the time to evaluated your stay with us at Xcaret Arte, we are glad to know that you enjoyed your stay and we hope we can welcome you back in the near future. Sincerely

10/10 – Excellent

Vianey Idania Calvillo

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
has everything you can ask for
Séjour de 3 nuits en mai 2024
Hotel Xcaret Management a répondu le 23 mai 2024
Dear Vianey,We appreciate that you have stayed with us, and we also appreciate that you took the time to tell us about your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

10/10 – Excellent

Carra

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
definitely coming back. Amazing resort. Great customer service. Fault, safe.
Séjour de 4 nuits en mai 2024
Hotel Xcaret Management a répondu le 22 mai 2024
Dear Carra,We appreciate that you have stayed with us, and we also appreciate that you took the time to tell us about your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

10/10 – Excellent

Maria

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Xcaret Resorts offer everything no need to go out of resort!
Séjour de 6 nuits en mai 2024
Hotel Xcaret Management a répondu le 22 mai 2024
Dear Maria,We appreciate that you have stayed with us, and we also appreciate that you took the time to tell us about your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

10/10 – Excellent

Jose

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful hotel! The staff were extremely attentive! We loved our stay and would definitely be back!
Séjour de 3 nuits en mai 2024
Hotel Xcaret Management a répondu le 15 mai 2024
Dear Jose,We appreciate that you have stayed with us, and we also appreciate that you took the time to tell us about your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

10/10 – Excellent

Maria

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en mai 2024
Dirección de Hotel Xcaret Arte a répondu le 14 mai 2024
Estimada Maria,Agradecemos que se haya hospedado con nosotros y también que se haya tomado el tiempo de evaluar su experiencia.Su opinión es fundamental para nosotros, nos alegra que su estancia haya sido agradable y esperamos darle la bienvenida nuevamente muy pronto.Gracias por compartir con nosotros nuestro gran amor por México.

8/10 – Bien

Rosa

Voyage de couple
Points forts : État et installations de l’hébergement
All employees excellent service Bed & pillows to hard need to change for better quality Love the rest of Xcaret Arte all fan including
Séjour de 6 nuits en mai 2024
Hotel Xcaret Management a répondu le 12 mai 2024
Dear Rosa,We appreciate that you have stayed with us, and we also appreciate that you took the time to tell us about your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

10/10 – Excellent

Joann

Points forts : Propreté, service et personnel et commodités.
Every single thing was perfect
Séjour de 1 nuit en mai 2024
Hotel Xcaret Management a répondu le 9 mai 2024
Dear Joann,We appreciate that you have stayed with us, and we also appreciate that you took the time to tell us about your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

8/10 – Bien

Armando

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Commodités
Casa de los artistas, terrible la cortesia nocturna de la habitacion, de 4 noches solo la hiceron una noche, el room service pesimo 1:30 hora despues de hacer nuestra orden tuvimos que hablar para cancelar y ni siquiera una disculpa o explicacion por la tardanza. algo que tambein me hubiera gustado que no cambiara es la cena a la carta del Cayuco ahora es buffet al igual que la comida.
Séjour de 4 nuits en mai 2024
Dirección de Hotel Xcaret Arte a répondu le 9 mai 2024
Estimado Armando,Apreciamos que se haya hospedado con nosotros y también apreciamos que se haya tomado el tiempo para contarnos sobre su experiencia.Su opinión es fundamental para mejorar nuestros servicios, y lamentamos no haber cumplido con sus expectativas, hemos realizado una el análisis de su situación en particular e implementado medidas para evitar que se repita en el futuro. Esperamos que nos permita recibirle nuevamente para cambiar la perspectiva de su experiencia.

2/10 – Terrible

Miguel Angel

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Tengan cuidado si reservan por EXPEDIA, a la hora de mi salida argumentaron que no tenían el pago de la reservación, que ya había sido cargado a mi tarjeta por EXPEDIA , y fui OBLIGADO a dejar un voucher adicional con el cobro de mi estancia, me parece increíble que nunca me dijeron nada hasta que hice el CHECK OUT y con prisa para tomar su autobús para ir al aeropuerto. Pésimo trato al cliente!!!
Séjour de 1 nuit en mai 2024
Dirección de Hotel Xcaret Arte a répondu le 9 mai 2024
Estimado Sr. Traver,Apreciamos que se haya hospedado con nosotros y también apreciamos que se haya tomado el tiempo para contarnos sobre su experiencia.Su opinión es fundamental para mejorar nuestros servicios, y lamentamos no haber cumplido con sus expectativas, hemos realizado una el análisis de su situación en particular e implementado medidas para evitar que se repita en el futuro. Esperamos que nos permita recibirle nuevamente para cambiar la perspectiva de su experiencia.

4/10 – Médiocre

daniel

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
Staffs are poorly managed
Séjour de 3 nuits en avril 2024
Hotel Xcaret Management a répondu le 4 mai 2024
Dear Daniel,We appreciate that you have stayed with us, and we also appreciate that you took the time to evaluate your experience.Your opinion is critical to improving our services, and we are sorry that we did not meet your expectations hopefully we have more information about it. We hope you allow us to welcome you again to change the experience.

10/10 – Excellent

Angel Galvan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Dirección de Hotel Xcaret Arte a répondu le 4 mai 2024
Estimado Sr. Galván,Agradecemos que se haya hospedado con nosotros y también que se haya tomado el tiempo de evaluar su experiencia.Su opinión es fundamental para nosotros, nos alegra que su estancia haya sido agradable y esperamos darle la bienvenida nuevamente muy pronto.Gracias por compartir con nosotros nuestro gran amor por México.

10/10 – Excellent

Fred

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
All around fabulous resort amazing food and healthy choices
Séjour de 5 nuits en avril 2024
Hotel Xcaret Management a répondu le 1 mai 2024
Dear Fred,We appreciate that you have stayed with us, and we also appreciate that you took the time to tell us about your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

6/10 – Acceptable

Won

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Points faibles : Propreté
Bed bugs ruined it for me. Won’t be back, which is a shame because everything else was great.
Séjour de 6 nuits en avril 2024
Hotel Xcaret Management a répondu le 29 avr. 2024
Dear Won,We appreciate that you stayed with us and we also appreciate that you took the time to tell us about your experience.Your opinion is essential to improve our services, and we regret not having met your expectations, we have carried out an analysis of your particular situation and implemented measures to prevent it from happening in the future. We hope you will allow us to welcome you again to change the perspective of your experience.

2/10 – Terrible

Matthew

Points faibles : Service et personnel
Title: Disappointing Experience at Xcaret Arte for a Special Occasion Two years ago, my experience at Xcaret Arte was stellar, prompting me to choose this location once again for another milestone - my 40th birthday. Unfortunately, this visit has not lived up to the previous standard, leading me to reconsider my recommendation of this hotel. Despite booking five rooms directly through the hotel based on the promise of enhanced service, our experience has been anything but satisfactory. A primary issue has been the unavailability of the Michelin star restaurants. Despite assurances that the booking of these highly sought-after dining experiences would be managed on our behalf, upon arrival, we found them completely booked. This oversight has significantly impacted our celebration, as no accommodations could be made for our large party. The difference between our current experience and the one from two years ago is night and day. Previously, every detail was handled with care, ensuring a memorable celebration. This time, the lack of attention to our specific needs and the failure to secure important aspects of our trip has left us deeply disappointed. For those considering Xcaret Arte for a special occasion or group event, I would advise caution. The inconsistency in service and failure to deliver on promises may mar your experience as it did ours. Unfortunately, based on this visit, I cannot recommend Xcaret Arte at this time.
Séjour de 2 nuits en avril 2024
Hotel Xcaret Management a répondu le 29 avr. 2024
Dear Mr. Guillory,We appreciate that you stayed with us and we also appreciate that you took the time to tell us about your experience.Your opinion is essential to improve our services, and we regret not having met your expectations, we have carried out an analysis of your particular situation and implemented measures to prevent it from happening in the future. We hope you will allow us to welcome you again to change the perspective of your experience.

10/10 – Excellent

Sarah

Voyage de couple
Points forts : Service et personnel, état et installations de l’hébergement
Everything was 10/10
Séjour de 2 nuits en avril 2024
Hotel Xcaret Management a répondu le 26 avr. 2024
Dear Sarah,We appreciate that you have stayed with us, and we also appreciate that you took the time to tell us about your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

4/10 – Médiocre

SILVIA

Séjour de 3 nuits en avril 2024
Dirección de Hotel Xcaret Arte a répondu le 12 mai 2024
Estimada Silvia,Apreciamos que se haya hospedado con nosotros y también apreciamos que se haya tomado el tiempo para evaluar su experiencia.Su opinión es fundamental para mejorar nuestros servicios, y lamentamos no haber cumplido con sus expectativas, ojalá tengamos más información al respecto. Esperamos que nos permita recibirle nuevamente para cambiar la experiencia.

10/10 – Excellent

Yazmin

Séjour de 1 nuit en avril 2024
Dirección de Hotel Xcaret Arte a répondu le 8 mai 2024
Estimada Yazmin,Agradecemos que se haya hospedado con nosotros y también que se haya tomado el tiempo de evaluar su experiencia.Su opinión es fundamental para nosotros, nos alegra que su estancia haya sido agradable y esperamos darle la bienvenida nuevamente muy pronto.Gracias por compartir con nosotros nuestro gran amor por México.

10/10 – Excellent

Niv

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was amazing. The staff, the parks, the architecture. We were there on a honeymoon and enjoyed every second! (very expensive though)
Séjour de 13 nuits en mars 2024
Hotel Xcaret Management a répondu le 16 avr. 2024
Dear Niv,We appreciate that you have stayed with us, and we also appreciate that you took the time to tell us about your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

8/10 – Bien

Chris

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
All was great - just way too expensive.
Séjour de 6 nuits en avril 2024
Hotel Xcaret Management a répondu le 14 avr. 2024
Dear ChrisWe appreciate that you have stayed with us, and we also appreciate that you took the time to tell us about your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

10/10 – Excellent

Samuel

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
All staffers were super helpful, and willing to answer your questions. From the gardeners to the bus drivers, waiters, etc., all really friendly
Séjour de 5 nuits en avril 2024
Hotel Xcaret Management a répondu le 14 avr. 2024
Dear Samuel, We appreciate that you have stayed with us, and we also appreciate that you took the time to tell us about your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

10/10 – Excellent

Kacie, Reno

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing property.
Séjour de 4 nuits en mars 2024
Hotel Xcaret Management a répondu le 12 avr. 2024
Dear Kacie,We appreciate that you have stayed with us, and we also appreciate that you took the time to tell us about your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

10/10 – Excellent

Paul

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great hotel. Friendly service and all inclusive.
Séjour de 4 nuits en mars 2024
Hotel Xcaret Management a répondu le 9 avr. 2024
Dear Paul,We appreciate that you have stayed with us, and we also appreciate that you took the time to tell us about your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

10/10 – Excellent

Rodolfo Antonio

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
La catinita viaipi
Séjour de 1 nuit en avril 2024
Dirección de Hotel Xcaret Arte a répondu le 9 avr. 2024
Estimado Rodolfo Antonio,Agradecemos que se haya hospedado con nosotros y también que se haya tomado el tiempo de contarnos su experiencia.Su opinión es fundamental para nosotros, nos alegra que su estancia haya sido agradable y esperamos darle la bienvenida nuevamente muy pronto.Gracias por compartir con nosotros nuestro gran amor por México.

2/10 – Terrible

Wei

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel
Points faibles : Commodités
Not worth the money.
Séjour de 3 nuits en mars 2024
Hotel Xcaret Management a répondu le 5 avr. 2024
Dear Mrs. Wei,We appreciate that you have stayed with us, and we also appreciate that you took the time to evaluate your experience.Your opinion is critical to improving our services, and we are sorry that we did not meet your expectations hopefully we have more information about it.We hope you allow us to welcome you again to change the experience.

10/10 – Excellent

Paulino

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The best vacation.
Séjour de 4 nuits en mars 2024
Hotel Xcaret Management a répondu le 3 avr. 2024
Dear Paulino,We appreciate that you have stayed with us, and we also appreciate that you took the time to tell us about your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

10/10 – Excellent

ANA C

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was perfect
Séjour de 5 nuits en mars 2024
Hotel Xcaret Management a répondu le 3 avr. 2024
Dear Ana C,We appreciate that you have stayed with us, and we also appreciate that you took the time to tell us about your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

4/10 – Médiocre

Guadalupe

Voyage de couple
Points forts : Propreté
Points faibles : Service et personnel, commodités
Nos atendieron muy mal no hicieron servicio a habitación
Séjour de 1 nuit en mars 2024
Dirección de Hotel Xcaret Arte a répondu le 3 avr. 2024
Estimada Guadalupe,Apreciamos que se haya hospedado con nosotros y también apreciamos que se haya tomado el tiempo para evaluar su experiencia.Su opinión es fundamental para mejorar nuestros servicios, y lamentamos no haber cumplido con sus expectativas, ojalá tengamos más información al respecto. Esperamos que nos permita recibirle nuevamente para cambiar la experiencia.

10/10 – Excellent

Chris

Séjour de 4 nuits en mars 2024
Hotel Xcaret Management a répondu le 3 avr. 2024
Dear Chris,We appreciate that you have stayed with us, and we also appreciate that you took the time to evaluate your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

2/10 – Terrible

Wei

Voyage en groupe
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Commodités
Where do I begin with? First of all. The pool and beach hours they closed everything at 1900 or earlier. So when you finished visiting the parks and do other stuff the pool is closed. I don’t even got to enjoy the pool and the beach much. Unlike other hotels. I think they keep everything open until 2100 or something like that. This hotel is expensive and the food are cheap. No high quality food. The taste is so disappointed some of the restaurants are only open to “VIP” guests. And if you want to eat there. You have to pay!!!! What happened to all inclusive hotels!!! I already paid a lot !!!! Just don’t go. If you want to visit the parks just buy the passes. Stay somewhere else.
Séjour de 4 nuits en mars 2024
Hotel Xcaret Management a répondu le 5 avr. 2024
Dear Wei,We appreciate that you have stayed with us, and we also appreciate that you took the time to evaluate your experience.Your opinion is critical to improving our services, and we are sorry that we did not meet your expectations hopefully we have more information about it. We hope you allow us to welcome you again to change the experience.

10/10 – Excellent

Gera

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Dirección de Hotel Xcaret Arte a répondu le 3 avr. 2024
Estimado Gera,Agradecemos que se haya hospedado con nosotros y también que se haya tomado el tiempo de evaluar su experiencia.Su opinión es fundamental para nosotros, nos alegra que su estancia haya sido agradable y esperamos darle la bienvenida nuevamente muy pronto.Gracias por compartir con nosotros nuestro gran amor por México.

8/10 – Bien

Anna

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful resort. Perfect combination of luxury, nature, history, and access to adventure! Loved our time here!
Séjour de 3 nuits en mars 2024
Hotel Xcaret Management a répondu le 3 avr. 2024
Dear Anna,We appreciate that you have stayed with us, and we also appreciate that you took the time to tell us about your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

10/10 – Excellent

Jesse Honer

Points forts : Commodités
Top notch all the way around with facilities and food
Séjour de 4 nuits en mars 2024
Hotel Xcaret Management a répondu le 3 avr. 2024
Dear Jesse Honer,We appreciate that you have stayed with us, and we also appreciate that you took the time to tell us about your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

10/10 – Excellent

Lisbeth

Voyage en famille
Preciosa 10/10
Séjour de 3 nuits en mars 2024
Dirección de Hotel Xcaret Arte a répondu le 30 mars 2024
Estimada Lisbeth,Agradecemos que se haya hospedado con nosotros y también que se haya tomado el tiempo de contarnos su experiencia.Su opinión es fundamental para nosotros, nos alegra que su estancia haya sido agradable y esperamos darle la bienvenida nuevamente muy pronto.Gracias por compartir con nosotros nuestro gran amor por México.

10/10 – Excellent

CARLOS

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024
Dirección de Hotel Xcaret Arte a répondu le 3 avr. 2024
Estimado Carlos,Agradecemos que se haya hospedado con nosotros y también que se haya tomado el tiempo de evaluar su experiencia.Su opinión es fundamental para nosotros, nos alegra que su estancia haya sido agradable y esperamos darle la bienvenida nuevamente muy pronto.Gracias por compartir con nosotros nuestro gran amor por México.

10/10 – Excellent

Yohana

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful hotel, we loved it
Séjour de 3 nuits en mars 2024
Hotel Xcaret Management a répondu le 30 mars 2024
Dear Yohana,We appreciate that you have stayed with us, and we also appreciate that you took the time to tell us about your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

10/10 – Excellent

Lazaro Armando

Voyage de couple
We love it every single thing was so good and beautiful
Séjour de 3 nuits en mars 2024
Hotel Xcaret Management a répondu le 29 mars 2024
Dear Lazaro Armando,We appreciate that you have stayed with us, and we also appreciate that you took the time to tell us about your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

10/10 – Excellent

Edward

Séjour de 5 nuits en mars 2024
Hotel Xcaret Management a répondu le 17 avr. 2024
Dear Edward,We appreciate that you have stayed with us, and we also appreciate that you took the time to evaluate your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

10/10 – Excellent

Lizeth E

Séjour de 4 nuits en mars 2024
Hotel Xcaret Management a répondu le 14 avr. 2024
Dear Lizeth,We appreciate that you have stayed with us, and we also appreciate that you took the time to evaluate your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

10/10 – Excellent

Rosario

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful hotel with amazing food and service!
Séjour de 4 nuits en mars 2024
Hotel Xcaret Management a répondu le 23 mars 2024
Dear Rosario,We appreciate that you have stayed with us, and we also appreciate that you took the time to tell us about your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

10/10 – Excellent

Tina

Séjour de 5 nuits en mars 2024
Hotel Xcaret Management a répondu le 11 avr. 2024
Dear TinaWe appreciate that you have stayed with us, and we also appreciate that you took the time to evaluate your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

10/10 – Excellent

Jesse

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We loved it so much… we’ve already booked another trip for next year .
Séjour de 1 nuit en mars 2024
Hotel Xcaret Management a répondu le 18 mars 2024
Dear Jesse,We appreciate that you have stayed with us, and we also appreciate that you took the time to tell us about your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we will happy to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

10/10 – Excellent

Tania

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
El mejor hotel y servicio
Séjour de 2 nuits en mars 2024
Dirección de Hotel Xcaret Arte a répondu le 18 mars 2024
Estimada Tania,Agradecemos que se haya hospedado con nosotros y también que se haya tomado el tiempo de contarnos su experiencia.Su opinión es fundamental para nosotros, nos alegra que su estancia haya sido agradable y esperamos darle la bienvenida nuevamente muy pronto.Gracias por compartir con nosotros nuestro gran amor por México.

10/10 – Excellent

Fernando

Voyage avec des animaux de compagnie
J
Séjour de 2 nuits en mars 2024
Hotel Xcaret Management a répondu le 13 mars 2024
Dear Fernando,We appreciate that you have stayed with us, and we also appreciate that you took the time to evaluate your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

10/10 – Excellent

Noe Silva

Séjour de 3 nuits en mars 2024
Dirección de Hotel Xcaret Arte a répondu le 3 avr. 2024
Estimado Sr. Silva,Agradecemos que se haya hospedado con nosotros y también que se haya tomado el tiempo de evaluar su experiencia.Su opinión es fundamental para nosotros, nos alegra que su estancia haya sido agradable y esperamos darle la bienvenida nuevamente muy pronto.Gracias por compartir con nosotros nuestro gran amor por México.

10/10 – Excellent

Jr

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Hotel Xcaret Management a répondu le 13 mars 2024
Dear Yeunhyi Jeong,We appreciate that you have stayed with us, and we also appreciate that you took the time to evaluate your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

10/10 – Excellent

Juan Pedro

Dirección de Hotel Xcaret Arte a répondu le 5 mars 2024
Estimado Juan Pedro,Agradecemos que se haya hospedado con nosotros y también que se haya tomado el tiempo de evaluar su experiencia.Su opinión es fundamental para nosotros, nos alegra que su estancia haya sido agradable y esperamos darle la bienvenida nuevamente muy pronto.Gracias por compartir con nosotros nuestro gran amor por México.

10/10 – Excellent

Neydy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely hotel with lots of dinning and entertainment options. Including tours and activities
Séjour de 5 nuits en décembre 2023
Hotel Xcaret Management a répondu le 28 févr. 2024
Dear NeydyWe appreciate that you have stayed with us, and we also appreciate that you took the time to tell us about your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.

10/10 – Excellent

cesar

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
All great...
Séjour de 3 nuits en février 2024
Hotel Xcaret Management a répondu le 27 févr. 2024
Dear Cesar,We appreciate that you have stayed with us, and we also appreciate that you took the time to tell us about your experience.Your opinion is critical to us, we are happy that your stay was pleasant and we hope to welcome you again very soon.Thank you for sharing with us our great love for Mexico.