[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel White Sand Hotel White Sand offers two distinct relaxation options: the refreshing ocean waves of Playa del Carmen or the elevated escape of its rooftop terrace ![Front of property](https://images.trvl-media.com/lodging/5000000/4610000/4609300/4609206/067596eb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4610000/4609300/4609206/dca2ae03.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/5000000/4610000/4609300/4609206/87a79674.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Down comforters, free WiFi](https://images.trvl-media.com/lodging/5000000/4610000/4609300/4609206/26d23540.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/5000000/4610000/4609300/4609206/3bd6c2ae.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just steps from Quinta Avenida, Hotel White Sand places travelers in vibrant Playa del Carmen. Guests can enjoy rooftop views, dine at the on-site restaurant, or visit nearby Main Beach and Mamitas Beach with complimentary towels and umbrellas. 6.8 ## Popular amenities - Room service - Housekeeping - Pet-friendly - Air conditioning - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Oct. 15 - Oct. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=4609206&PinnedHotelID=4609206&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=4609206&PinnedHotelID=4609206&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 16 - Oct. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=4609206&PinnedHotelID=4609206&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=4609206&PinnedHotelID=4609206&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4609206&PinnedHotelID=4609206&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4609206&PinnedHotelID=4609206&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4609206&PinnedHotelID=4609206&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4609206&PinnedHotelID=4609206&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Single Room, 1 King Bed](https://images.trvl-media.com/lodging/5000000/4610000/4609300/4609206/13ee539a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, 1 King Bed - Sleeps 2 ![Standard Double Room, 2 Double Beds](https://images.trvl-media.com/lodging/5000000/4610000/4609300/4609206/4c84c67e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds - Sleeps 4 ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/69000000/68900000/68897700/68897679/92ea0a63_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Corasol - Pool - All-inclusive - Spa - Pet-friendly 9.2 Wonderful 916 reviews CA $726 CA $726 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=45024167-ab7a-4bfa-a21d-c4883a22606e&top_cur=CAD) Ad ![On the beach, white sand, beach cabanas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/69000000/68900000/68897700/68897680/38e36df2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Impression Moxché by Secrets – Adults Only – All Inclusive Corasol - Pool - All-inclusive - Spa - Pet-friendly 9.6 Exceptional 221 reviews CA $1,157 CA $1,157 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information?chkin=2025-10-21&chkout=2025-10-22&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=45024167-ab7a-4bfa-a21d-c4883a22606e&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/71000000/70540000/70531200/70531121/c49ff13d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Casa de la Playa by Xcaret-All Inclusive, Adults Only Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.6 Exceptional 209 reviews CA $2,226 CA $2,698 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-La-Casa-De-La-Playa-By-Xcaret-All-Inclusive-Adults-Only.h70531121.Hotel-Information?chkin=2025-10-16&chkout=2025-10-17&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=45024167-ab7a-4bfa-a21d-c4883a22606e&top_cur=CAD) Ad ![5 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/b7ccce00.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Jungala Park Hotel at VidantaWorld Riviera Maya Playa del Carmen - On private beach - Pool - Spa - Waterslide 9.0 Wonderful 62 reviews CA $777 CA $944 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Jungala-Park-Hotel-Riviera-Maya.h100114025.Hotel-Information?chkin=2025-10-16&chkout=2025-10-17&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=45024167-ab7a-4bfa-a21d-c4883a22606e&top_cur=CAD) Ad ![Table tennis, music library](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/8e1b6e1b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Riviera Princess - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 4,333 reviews CA $253 CA $253 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information?chkin=2025-10-16&chkout=2025-10-17&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=45024167-ab7a-4bfa-a21d-c4883a22606e&top_cur=CAD) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15100000/15100000/15099903/3d249464_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ocean Riviera Paradise All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Kids pool 8.2 Very good 2,578 reviews CA $366 CA $366 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information?chkin=2025-10-16&chkout=2025-10-17&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=45024167-ab7a-4bfa-a21d-c4883a22606e&top_cur=CAD) Ad ![Outdoor wedding area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/920000/913500/913424/4fbe548b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ocean Maya Royale - Adults Only - All Inclusive Riviera Maya - Pool - All-inclusive - Spa - Parking included 8.8 Excellent 2,606 reviews CA $294 CA $294 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information?chkin=2025-10-16&chkout=2025-10-17&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=45024167-ab7a-4bfa-a21d-c4883a22606e&top_cur=CAD) Ad ![Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18730000/18722800/18722766/c2b762c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,185 reviews CA $205 CA $267 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=45024167-ab7a-4bfa-a21d-c4883a22606e&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/668a9e0a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Centric Playa del Carmen - Downtown House & Beach House Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 145 reviews CA $169 CA $246 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Thompson-Playa-Del-Carmen-Adults-Only.h11620473.Hotel-Information?chkin=2025-10-16&chkout=2025-10-17&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=45024167-ab7a-4bfa-a21d-c4883a22606e&top_cur=CAD) Ad ![2 outdoor pools, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/65000000/64870000/64860600/64860557/b86ab2c8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mvngata Beach Hotel Playa del Carmen - On private beach - Pool - Spa - Pet-friendly 9.6 Exceptional 210 reviews CA $315 CA $391 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Mvngata-Boutique-Hotel.h64860557.Hotel-Information?chkin=2025-10-16&chkout=2025-10-17&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=45024167-ab7a-4bfa-a21d-c4883a22606e&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-White-Sand.h4609206.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-White-Sand.h4609206.Hotel-Information) ## About the area Downtown Playa del Carmen, a neighborhood in Playa del Carmen, is home to Hotel White Sand. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63184%2C-87.06939&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qHWnr6dPQj6nD2arLCc0LQL4v7U=) Calle 24 Entre 5a y 10a Av. Col. Centro, Playa del Carmen, QROO, 77710 ### What's nearby - Quinta Avenida - 2 min walk - 0.2 km - Quinta Alegría Shopping Mall - 3 min walk - 0.3 km - Playa del Carmen Main Beach - 6 min walk - 0.6 km - Mamitas Beach - 6 min walk - 0.6 km - Playa del Carmen Maritime Terminal - 3 min drive - 1.8 km ### Getting around - Cancun Intl. Airport (CUN) - 50 min drive ### Restaurants - ‪McCarthy's Irish Pub - ‬2 min walk - ‪La Vagabunda ® - ‬1 min walk - ‪Ambasciata d'Italia Ristorante - ‬1 min walk - ‪La Vaca Gaucha - ‬1 min walk - ‪Trattoria del Centro - ‬2 min walk ## About this property ### Hotel White Sand Hotel near Quinta Avenida Close to Playa del Carmen Main Beach and Mamitas Beach, Hotel White Sand provides a rooftop terrace, a restaurant, and more. Stay connected with free in-room WiFi. Other perks include: - Babysitting (surcharge), tour/ticket assistance, and beach umbrellas - Beach towels and luggage storage Room features All guestrooms at Hotel White Sand offer thoughtful touches such as air conditioning, as well as amenities like free WiFi and free bottled water. More conveniences in all rooms include: - Bathrooms with showers - 32-inch HDTVs with cable channels ## Similar properties ![3 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/6000000/5160000/5151400/5151337/cecdbc97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Pasion Hotel Boutique by Bunik Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,263 reviews CA $74 CA $94 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=5151337&PinnedHotelID=5151337&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/109000000/108440000/108435900/108435807/9abd1fa3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Coco de Mar Quinta Avenida Downtown Playa del Carmen - Free WiFi - 24/7 front desk 7.6 Good 92 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=108435807&PinnedHotelID=108435807&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - A restaurant ### Restaurants on site - Pummarola ### Family friendly - Babysitting (surcharge) ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Rooftop terrace ### Accessibility - No elevator ### More - 1 building - 2 floors ## Room amenities ### Bedroom - Down comforter ### Bathroom - Private bathroom - Shower ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11 PM ### Check-out Check-out before noon ### Special check-in instructions Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets Pets allowed Welcoming dogs only 1 total (up to 7 lbs per pet) Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards Noise-free guestrooms cannot be guaranteed ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms ### Property is also known as Hotel White Sand Hotel Hotel White Sand Playa del Carmen Hotel White Sand Hotel Playa del Carmen ## Frequently asked questions ### Is Hotel White Sand pet-friendly? > Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 7 lbs per pet. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Hotel White Sand? > This property doesn't offer parking. ### What time is check-in at Hotel White Sand? > Check-in start time: 3 PM; Check-in end time: 11 PM. ### What time is check-out at Hotel White Sand? > Check-out is at noon. ### Where is Hotel White Sand located? > Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel White Sand Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.2 Location ### 7.6 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 6 8 - Good 4 6 - Okay 9 4 - Poor 4 2 - Terrible 2 ### 10/10 Excellent #### Gabriela, Guadalajara Mar 22, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena opción y servicio Leí comentarios de que el hotel no estaba muy bien. Nosotros fuimos 4 personas, la habitación estaba bien y amplia. No tuvimos problemas con limpieza, el baño o servicio. Siempre estaban ahí para atenderte. Me encanto que tuvieran club de playa! ##### Gabriela ### 10/10 Excellent #### gail, white sands Mar 20, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### perfect spot loved it. the staff kept the party people quiet after 10. I was able to walk to the beach with no problem. close to the main street for shopping and food. very nice. personal bathroom and shower was hot. ##### gail ### 6/10 Okay #### luke Mar 11, 2014 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Just off the main strip not far from beach Not bad for the price! Service at the hotel was friendly 24 hour desk agent made me feel secure in my room. ##### luke ### 6/10 Okay #### amanda Feb 25, 2014 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service ##### amanda ### 4/10 Poor #### Allison, Dallas, Texas Feb 25, 2014 #### The hotel is what it is, but it's a great location Don't have high expectations of this place. It has it's charm, but it is very bare bones. I mean, bring your own wash cloths - bare bones. The rooms are teeny tiny. MAKE SURE that if you book here, you specify that you DO NOT want to be in the first floor room that is directly behind the check in desk and has no windows and interrogation room lighting. There is a great little Italian restaurant right down stairs that was actually pretty yummy. They put us in that weird little room but we complained and they gave us a much better room (#13, actually) upstairs that had a window and was way more cheerful. All in all, if you just want a decent place to lay your head while you're not soaking up rays at the beach or walking around town, this place is just fine. 5 minute walk to the beach, clean and inexpensive. Another tip, if you've never been to Playa - all the best restaurants are OFF of 5th (the main strip). All food on 5th has a nice presentation, is not cheap and is terribly devoid of flavor. ##### Allison ### 6/10 Okay #### Dan, Washington DC Jan 22, 2014 Liked: Staff & service, property conditions & facilities #### Inexpensive an Comfortable Not to shabby. If you are looking for an inexpensive stay (playa del carmen is expensive), then this is a decent deal. We went and visited other hotels in the same price range before deciding on this one. The rooms do have a musty smell to them which isn't great. But it does have AC, big king size beds, and nice cleaning lady. The shower is hard to keep at a desired constant temperature. For the price it is comfortable. If you are staying in your room during the day in playa del carmen there's something wrong with you. Its just a place to sleep. Very close to the tourist street and restaurants. Parking on street nearby is eas. ##### Dan ### 6/10 Okay #### KP, Austin Jan 16, 2014 Liked: Staff & service Disliked: Cleanliness, room comfort #### Close to day/night life, but bare bones hotel We weren't in our hotel room very much, and if you're going to stay here then its fine. The room was very small with 3 people and its equipped with the bare minimum. Hotel staff is friendly and location is great - walking distance to everything we needed. ##### KP ### 8/10 Good #### Verified traveller Dec 23, 2013 Liked: Cleanliness, staff & service ##### Verified traveller ### 4/10 Poor #### Jerry, Canada Nov 26, 2013 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Good location The hotel was very run down. There were no chairs in room, only 1 sheets on bed, one on the bottom and one on the top, and no blankets. The internet did not work in the rooms, and did not work anywhere for the last 3 days of my stay. The only electrical plug in could not be used because half of it was covered by the headboard. I had to climb up on stand and plug my phone into a plug that was at roof level for the TV. There was nothing in room, such as safe, fridge, no closet. It was not as it looked on internet pictures. ##### Jerry ### 6/10 Okay #### Chris, Leverkusen Oct 9, 2013 #### Gut angenehm ##### Chris ### 8/10 Good #### Chris, Leverkusen Oct 6, 2013 Liked: Cleanliness, staff & service #### Gut sehr angenehm ##### Chris ### 6/10 Okay #### Marit Oct 5, 2013 Liked: Cleanliness, staff & service, room comfort ##### Marit ### 10/10 Excellent #### Erika Beux, Fortaleza - CE Sep 7, 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel Fantástico Recomendo a todos! Funcionários atenciosos, localização excelente, quarto é limpo, etc. Pretendo voltar! ##### Erika Beux ### 2/10 Terrible #### Erika Beux, Brasil Sep 1, 2013 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomendo a todos! O hotel é super agradável, ótima localização, atendimento excelente e prestativo, o quarto é limpo e confortável. Voltarei lá e recomendo a todos, com certeza! ##### Erika Beux ### 8/10 Good #### Sebastián, Argentina Jul 1, 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hermoso hotel y excelente atención. Muy contentos por la eleccion! Lo mejor, su calidez en la Atencion y tranquilidad.. y la ubicacion unica.. a media cuadra de la 5a avenida. Desayuno muy bien! No es súper lujoso, pero en relación precio-calidad, inigualable! Volveremos!! ##### Sebastián ### 6/10 Okay #### raquel, oslo Apr 4, 2013 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort Et lite og koselig hotell med perfekt beliggenhet i forhold til strand, restauranter og shopping. God service, hyggelig jenter i resepsjonen. Små rom uten skap og særlig gulvplass til koffert og lignende. Inkluder frokost men det var en sørgelig start på dagen. 3 skiver toast på deling og litt frukt. ##### raquel ### 8/10 Good #### xxxxx, panama Mar 25, 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Exelente ubicacion, lo unico un incoveniente fue el primer dia no anunciaron q iban a cerrar la llave principal del agua y me quede enjabonada pero en lo demas todo bien. ##### xxxxx ### 4/10 Poor #### Quesera, Ciudad de México, D.F., México Mar 7, 2013 Disliked: Staff & service, room comfort #### No es un hotel Boutique Me parece que el hotel esta mal ubicado en la categoria que dice ser ya que se vende como hotel boutique y no tiene realmente ningun servicio de un hotel de esta categoria, nos quedamos mas de 12 horas sin agua y no nos ofrecieron ninguna alternativa aun sabiendo lo incomodo que es es para alguien no tener agua ni para lavarse los dientes. Senti que el personal no estaba capacitado para dar ni el minimo servicio al cliente. Es un hotel x solo para llegar a dormir un poco apretados, no fue la mejor experiencia. ##### Quesera ### 6/10 Okay #### Katia e Simone, 17035 Cisano SV, Italia Dec 7, 2012 Liked: Staff & service #### Un'ottima posizione Il patio interno e la posizione accanto alla 5 AV. sono decisamente il punto forte...peccato che le camere non rispecchino precisamente quanto visto nelle foto al momento della prenotazione. Attenzione alla rumorosità! Nel complesso però due giornate gradevoli anche perchè il personale, anche se con un inglese stentato, si è dimostrato disponibile! ##### Katia e Simone ### 10/10 Excellent #### Clare Nov 4, 2012 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### boutique barato y bueno todo excelente, gente amable, desayuno continental bueno, todo muy limpio y cama COMMODISSSSSIMA. no me hizo falta nada. ##### Clare ### 6/10 Okay #### CAROLINA Oct 29, 2012 Liked: Room comfort #### OPINION DEL HOTEL LO ÚNICO QUE ESTUVO MAL FUE UNA FUGA DE AGUA QUE HABIA EN LA HABITACION Y SI MOJO MI MALETA PERO LA VERDAD TODO MUY BIEN. OTRA COSA EL DESAYUNO QUE OFRECE EL HOTEL NO ES BUENO. NUNCA LO USE PORQUE ES MUY POCO Y FEO. ##### CAROLINA ### 10/10 Excellent #### Violetta Oct 6, 2012 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Value and Great Location This hotel is just what I was looking for and expected. A very clean and well maintained boutique hotel with a very friendly staff from the receptionist to the cleaning lady all the way to the hotel manager. My room had a California King size bad that was so comfy I was sad to leave. It is located in the best part of Playa del Carmen nowadays called "little Italy" , right off the famous Quinta Avenida ( 5th Ave) less than 5 min walk to the beach entrance at 1st Ave and 28th St ( Mamita's beach on one side and Kool Beach Club in the other) I will certainly return and will recommend this place to anyone looking for affordable quality accomodations. ##### Violetta ### 10/10 Excellent #### Verified traveller Sep 19, 2012 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ideal para parejas o amigos jóvenes!! La verdad, el hotel es espectacular!! El trato familiar y hospitalario te hacen sentir como en casa. Es un hotel boutique pequeño, pero muy cálido, acogedor, y sumamente limpio. El personal tiene un trato excelente. Todos son sumamente atentos y cordiales. La ubicación del hotel es muy buena, en pleno centro y a pocas cuadras de la playa. ##### Verified traveller ### 4/10 Poor #### Verified traveller Jan 24, 2012 Disliked: Staff & service, room comfort ##### Verified traveller ### 2/10 Terrible #### Verified traveller Jan 9, 2012 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### WHITE SAND PLAYA DEL CARMEN, MEXICO AL HACER EL CHECK IN LAS HABITACIONES NO ESTABAN LISTAS UNA POR LIMPIEZA Y OTRA PORQUE HUBO UNA FUGA EN EL LAVABABO Y ESTABAN HACIENDO OBRAS DE HECHO TODAVIA HABIAN DESPERFECTOS DE LAS OBRAS DE REMODELACIÓN QUE HABIAN HECHO RECIENTEMENTE, NO HABIA PERSIANAS EN LAS VENTANAS PARA EVITAR LA ENTRADA DE LUZ A LAS 7 AM, LAS CERRADURAS NO ABRIAN, NO HAY TELEFONO EN LAS HABITACIONES, NO TIENEN LUGGAGE ROOM ADEMAS NO HAY PERSONAL EN EL HOTEL 24 HRS YA QUE CIERRAN POR LA NOCHE Y SUCEDIO QUE UNA NOCHE UNOS HUESPEDES LLEGARON A LAS 6.30 AM BORRACHOS A GRITAR Y GOLPEAR LAS PUERTAS DE LAS HABITACIONES DE HECHO DESTRUYERON LA PUERTA DE SU HABITACION A PATADAS. EL PERSONAL DEL HOTEL NI NOS PIDIO DISCULPAS NI DIO EXPLICACIONES NI COMPENSACIONES POR LO SUCEDIDO. PASAMOS MUY MALA ESTANCIA. EL DESAYUNO ESCASO Y POCA VARIEDAD. EL PRECIO BASTANTE ALTO PARA EL SERVICIO Y CALIDAD DE LAS INSTALACIONES. ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hacienda-Tres-Rios-Resort-Spa-Nature-Park-All-Inclusive.h1897464.Hotel-Information) > > [Iberostar Waves Quetzal - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Quetzal-All-Inclusive.h428594.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Vidanta Riviera Maya - Grand Mayan](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Vidanta-Riviera-Maya-Grand-Mayan.h48277373.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [The Reef Playacar Beach Resort & Spa](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) > > [BEAUTIFUL 5 STAR GRAND MAYAN 2 Bedroom Suite comes with a most beautiful resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BEAUTIFUL-5-STAR-GRAND-MAYAN-2-Bedroom-Suite-Comes-With-A-Most-Beautiful-Resort.h27240909.Hotel-Information) > > [The Royal Haciendas All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Blue Diamond Luxury Boutique - All Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Blue-Diamond-Luxury-Boutique-All-Inclusive-Adults-Only.h1785105.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Hotel Riu Palace Mexico - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Mexico-All-Inclusive.h487012.Hotel-Information)