Title: Hotel VSI - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel VSI Guests can relax by the outdoor pool with complimentary cabanas or venture to nearby Quinta Avenida for shopping, with coffee and tour options right at the hotel ## Photo gallery for Hotel VSI ![Reception - Hotel VSI (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16820000/16817400/16817372/0d2f8dcc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Double Room, 2 Double Beds, Pool View, Poolside - Hotel VSI (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16820000/16817400/16817372/64b8f1ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel VSI (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16820000/16817400/16817372/d2857d70.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel VSI (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16820000/16817400/16817372/d2f41740.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Hotel VSI (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16820000/16817400/16817372/f123c8c8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel VSI, located on Mamitas Beach, offers a refreshing outdoor pool with free cabanas. Guests can enjoy the on-site coffee shop and grab a drink before heading out. The staff provides helpful tour assistance for exploring the area. ## Reviews 6.0 ## Popular amenities - Pool - Free WiFi - Air conditioning - Laundry - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Feb. 1 - Feb. 2](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=16817372&PinnedHotelID=16817372&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=16817372&PinnedHotelID=16817372&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 2 - Feb. 3](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=16817372&PinnedHotelID=16817372&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=16817372&PinnedHotelID=16817372&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=16817372&PinnedHotelID=16817372&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=16817372&PinnedHotelID=16817372&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=16817372&PinnedHotelID=16817372&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=16817372&PinnedHotelID=16817372&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 3 of 3 rooms ### View all photos for Standard Double Room, 2 Double Beds, Pool View, Poolside ![Standard Double Room, 2 Double Beds, Pool View, Poolside](https://images.trvl-media.com/lodging/17000000/16820000/16817400/16817372/e1a9110a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds, Pool View, Poolside ### Highlights Air conditioning Flat-screen TV Private bathroom Griddle Cable channels Daily housekeeping Laptop workspace Desk - 269 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 1 King Bed, Ensuite, Pool View ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/17000000/16820000/16817400/16817372/c9b491b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Ensuite, Pool View ### Highlights Air conditioning Flat-screen TV Private bathroom Griddle Cable channels Daily housekeeping Laptop workspace Desk - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Family Suite, Mixed Dorm, Pool Access, Garden View ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/17000000/16820000/16817400/16817372/c9b491b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Mixed Dorm, Pool Access, Garden View ### Highlights Air conditioning Flat-screen TV Sofa bed Private bathroom Griddle Cable channels Daily housekeeping Laptop workspace - Garden view - 430 sq ft - Sleeps 6 - 3 Queen Beds ## You may also like Ad ![Interior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7840000/7833200/7833194/d9f248af_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sahara Hotel Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Air conditioning 7.6 Good 222 reviews CA $63 CA $82 total includes taxes & fees Feb 25 - Feb 26 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sahara-Hotel.h7833194.Hotel-Information?chkin=2026-2-25&chkout=2026-2-26&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=b295b983-e53b-4e23-b1ac-462c4a8bef38&top_cur=CAD) Ad ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/8e10250a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,003 reviews CA $161 CA $200 total includes taxes & fees Feb 21 - Feb 22 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information?chkin=2026-2-21&chkout=2026-2-22&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=b295b983-e53b-4e23-b1ac-462c4a8bef38&top_cur=CAD) Ad ![Luxurious Grand Master Suite, Partial Ocean View | Beach/ocean view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18730000/18722800/18722766/c2b762c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,225 reviews CA $245 CA $317 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=b295b983-e53b-4e23-b1ac-462c4a8bef38&top_cur=CAD) Ad ![On the beach, white sand, free beach shuttle, free beach cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/50000000/49270000/49260300/49260249/8aba6b14_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Sunset Princess - 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Pool - All-inclusive - Spa - Kids pool 8.4 Very good 2,788 reviews CA $472 CA $576 total includes taxes & fees Feb 23 - Feb 24 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information?chkin=2026-2-23&chkout=2026-2-24&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=b295b983-e53b-4e23-b1ac-462c4a8bef38&top_cur=CAD) Ad ![Indoor pool, 12 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/8c15dae5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Riviera Princess - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 4,416 reviews CA $351 CA $445 total includes taxes & fees Feb 25 - Feb 26 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information?chkin=2026-2-25&chkout=2026-2-26&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=b295b983-e53b-4e23-b1ac-462c4a8bef38&top_cur=CAD) Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15100000/15100000/15099921/a6fa7998_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### El Beso Adults Only at Ocean Riviera Paradise - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 1,002 reviews CA $505 CA $616 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-El-Beso-All-Inclusive-Adults-Only.h15099921.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=b295b983-e53b-4e23-b1ac-462c4a8bef38&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-VSI.h16817372.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-VSI.h16817372.Hotel-Information) ## About the area Located near the beach, Hotel VSI is in Gonzalo Guerrero, a neighborhood in Playa del Carmen. Quinta Alegría Shopping Mall and Quinta Avenida are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Mamitas Beach and Tres Rios Ecopark are two other places to visit that come recommended. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63344%2C-87.07810&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NHixuMi3QQde3GeAJv01aC3ccpg=) Av 45 S/N Norte Esq. calle 14 bis, Col Gonzalo Guerrero, Playa del Carmen, QROO, 77720 ### What's nearby - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 11 min walk \- 1.0 km - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 11 min walk \- 1.0 km - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 14 min walk \- 1.2 km - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 17 min walk \- 1.5 km - Central Square 8 min walk \- 0.7 km ### Getting around - Cancun Intl. Airport (CUN) 51 min drive ### Restaurants - Burger King 1 min walk - 100% Yucatan 5 min walk - El Buen Taco 3 min walk - Bufet De La Jungla 5 min walk - Las Karnitas 3 min walk ## About this property ### Hotel VSI Hotel near Quinta Alegría Shopping Mall Located close to Quinta Avenida and Mamitas Beach, Hotel VSI provides a coffee shop/cafe and dry cleaning/laundry services. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool along with free cabanas - An area shuttle, a reception hall, and tour/ticket assistance - Luggage storage and a 24-hour front desk Room features All guestrooms at Hotel VSI boast perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi. Other amenities include: - Bathrooms with showers - 32-inch flat-screen TVs with cable channels - Griddles, daily housekeeping, and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/101000000/100650000/100641900/100641804/bbced847.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marea Azul Beach Resort Corasol - Pool - Kids pool - Free WiFi - Restaurant 4.0 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=100641804&PinnedHotelID=100641804&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/116000000/115350000/115346300/115346290/9dd9e041.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SYRENA LUXURY STUDIO 207 Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Laundry [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=115346290&PinnedHotelID=115346290&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/83000000/82880000/82875600/82875584/bd9b378f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ipana Apartment Deluxe Downtown Playa del Carmen - 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Free WiFi - Air conditioning - Room service - Housekeeping 7.0 Good 40 reviews CA $96 CA $121 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=3867875&PinnedHotelID=3867875&HadPinnedHotel=true®ionId=-1&adults=2) ![Combined shower/tub, hair dryer, towels, soap](https://images.trvl-media.com/lodging/116000000/115980000/115970100/115970079/011e3097.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Balxibá AlbercayEstacionamiento Playa del Carmen Centro - Pool - Parking included - Free WiFi - Housekeeping 10 Exceptional 3 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=115970079&PinnedHotelID=115970079&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=16817372&PinnedHotelID=16817372&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=16817372,68203924,100641804,115346290,82875584) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - Area shuttle ### Food and drink - A coffee shop/cafe ### Things to do - Outdoor pool - Outdoor pool (guest access) ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Free pool cabanas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Well-lit path to entrance ### More - 1 floor - Built in 1998 - Communal living room - Designated smoking areas - Reception hall - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Griddle ### More - Air conditioning - Desk - Iron/ironing board on request - Laptop workspace ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention This property does not have elevators Pool access available from 10:00 AM to 11 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Hotel San Ignacio Playa del Carmen San Ignacio Playa del Carmen Hotel Villas San Ignacio Playa del Carmen Villas San Ignacio Playa del Carmen Villas San Ignacio Hotel VSI Hotel Hotel Villas San Ignacio Hotel VSI Playa del Carmen Hotel VSI Hotel Playa del Carmen ## Frequently asked questions ### Does Hotel VSI have a pool? ### Is Hotel VSI pet-friendly? ### How much is parking? ### What time is check-in at Hotel VSI? ### What time is check-out at Hotel VSI? ### Where is Hotel VSI located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel VSI Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.0 Cleanliness ### 6.8 Location ### 6.6 Staff & service ### 6.0 Property conditions & facilities 10 - Excellent 6 8 - Good 8 6 - Okay 7 4 - Poor 3 2 - Terrible 10 ## Reviews ### 8/10 Good #### Michael Jan 12, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our stay here over xmas vacation, 2022\. The place is listed at a good pñrice (700p a night). We didnt like our upstairs room very much, because of the size, so they gladly moved us to the lower level room (105). It was an amazing room with a fridge and two beds. They didnt charge us any more money. The pool is nice and clean! Hot water didnt work once, but it was fixed later. Location is a 20 min walk to mamitas public beach and theres lot of restaurants and shops on the way there ( on Constituyentes). The staff were really cool! Karla and the rest helped us with questions we had. For the money is a great deal and a nice place to stay. I would love it if they had a little bar or restaurant on the premises. Burger king is right next door with lots of places to buy drihks.. Thankx VSI. I will be back!!!! ##### Michael ### 4/10 Poor #### Gabriela Dec 6, 2022 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Nosotros nos hospedamos dos dias pero con días de diferencia entre uno y otro es decir, estuvimos una noche, nos fuimos en la mañana y regresamos a nuestra segunda noche 5 días después.. la primera noche que estuvimos la alberca estaba verde de lo sucia que estaba, nos dieron excusas pero pues eso no justificaba nada.. califique mi estancia como mala por eso y a la siguiente noche que nos hospedamos que fue 5 días después, entregamos la habitación a las 12 y preguntamos si podíamos seguir haciendo uso de las instalaciones y nos dijo el gerente que no.. que porque nosotros habíamos dado una mala opinión sobre la primera noche que estuvimos el se sentía con el derecho de no recibirnos y pedirnos retirarnos por la mala opinión que habíamos dado sobre la alberca y que si no nos había gustado el hotel pues mejor nos retiráramos que él no tenía problema en dejar ahí a otros huéspedes después de hacer su check out pero que a nosotros no nos quería ahí por la mala opinión su actitud a la defensiva, burlona, irónica, prepotente y alzando la voz.. yo solo di mi opinión porque me la pidieron y porque era la verdad.. entonces si no quieren opiniones porque son “malas” entonces no las pidan.. las empleadas de limpieza y recepción muy amables.. el problema fue el “encargado” o gerente no se que sea ese señor que no sabe tratar el cliente ##### Gabriela ### 6/10 Okay #### Gabriela Nov 29, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities La alberca se veía verde!! Como ya con lama.. me gusto el burguer king de enfrente ##### Gabriela Stayed 1 night in Nov 2022 ### 2/10 Terrible #### Jose Alberto Nov 10, 2022 Disliked: Staff & service, amenities Llegue al hotel y no encontraban mi reservacion, a pesar de que le mostre imagenes de mi reservacion mediante expedia, ademas pague para 2 camas matrimoniales y no tenian disponibilidad. Una terrible experiencia ##### Jose Alberto Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Verified traveller May 5, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Exxelente para ejecutivos y viajeros ##### Verified traveller Stayed 3 nights in May 2018 ### 2/10 Terrible #### Verified traveller Apr 29, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No me respetaron el pecio publicado No respetan el precio publicado. Que es mas el 19% de impuestos. Y si pagas von tarjeta de cobran un 5% mas. Me toco ver un huesped que por cancelar mismo dia, le cobraron la habitacion ##### Verified traveller Stayed 5 nights in Apr 2018 ### 2/10 Terrible #### Lorena Apr 22, 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### Hotel cero recomendable Las personas recepción y personal de limpieza no tuvimos problemas al contrario fueron excelentes anfitriones, pero su gerente y su esposa pésima actitud, se negaron a prestarnos toallas, un sartén para calentar comida, no limpiaron la alberca en nuestra instancia, tenía lama, le dejamos la llave para la limpieza y no la hacian, y nos percatamos que las sábanas de unas de las camas tenían sangre y se negaron a cambiarlas o sea como es posible que pongan ese tipo de sábanas es muy anti higiénico, pésimo cero recomendable nos tuvieron que cambiar de habitación 3 veces porque en una no servía el aire, en la segunda un colchón estaba en muy malas condiciones, las instalaciones nada que ver con sus fotografías lo vuelvo a comentar cero recomendable. ##### Lorena Stayed 6 nights in Apr 2018 ### 8/10 Good #### Armando, Yucatan Apr 22, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### HOTEL PARA VIAJERO Hotel tranquilo y agradable, cerca del centro e ideal para ejecutivos que van a trabajar ##### Armando Stayed 5 nights in Apr 2018 ### 8/10 Good #### Wendy Mar 18, 2018 Liked: Staff & service, property conditions & facilities, room comfort #### Recomendable En general nuestra estancia fue muy buena, el personal siempre fue amable y atento. La alberca pequeña pero muy linda, la habitacion cuando nos la entregaron estaba muy limpia, cama y almohadas muy comodas y super limpias, los espacios los estan remodelando por lo que creo que en unos dias podra lucir en su esplendor. Lo que no nos gustó es que en nuestro segundo dia no hicieron el aseo, la ventana que da a la calle no cerraba y el wifi no llegaba hasta nuestra habitacion. Tambien les falta arreglar la escalera pues se ve un poco fea a la hora de subir o bajar, ya con los arreglos que le estan haciendo quedara muy bonito. Pero en general estuvo muy bien, lo recomiendo!! ##### Wendy Stayed 2 nights in Mar 2018 ### 2/10 Terrible #### benito Feb 11, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### bad hotel The hotel didn't have hot water for three days and at times, no water at all for showering. We mentioned it to the management and they didn't seem to do much of anything about it. I was supposed to have three single beds in the room, but was only provided two beds and a couch. On my last day, very unhappy, I spoke to the manager to ask about a partial refund due to the conditions, and she told me to talk to hotels.com since I booked with them, or that they could reimburse me half of my money, but after considering that, I decided that it was not appropriate to make me pay for the stay when I did not feel at all comfortable staying there. The manager then disappeared and the employee who was there declined to reimburse me at all. Please do not stay at this hotel, it is not worth the money. Bad service and not a good place to stay. Very cheap and chintzy. ##### benito Stayed 4 nights in Jan 2018 ### 6/10 Okay #### Verified traveller Feb 6, 2018 Disliked: Cleanliness, room comfort #### Si acaso, hospedarse solo para ir a dormir. Colchones de mala calidad, se ve muy sucio el hotel, los botes de basura abiertos junto a la escalera para subir a las habitaciones, la piscina no se ve muy limpia, las toallas se usaron por alguien que previo a nuestra ocupación uso la recamara para bañarse. La información en internet dice que el estacionamiento es gratis (pero en la calle porque estacionamiento NO TIENE). Hay televisor pero CERO canales de ningún tipo. El jabón es tan chico que es de un solo uso por persona, hay que pedir en la recepción mas, ##### Verified traveller Stayed 1 night in Feb 2018 ### 2/10 Terrible #### Gabriela, cancun Feb 1, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Habitaciones muy feas, sucias, todos los blancos manchados (sabanas, toallas, fundas); problema con la reservación muy mala atención. ##### Gabriela Stayed 1 night in Jan 2018 ### 2/10 Terrible #### Alex, Las Vegas Jan 28, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### There is no free shuttle THERE IS NO FREE FERRY SHUTTLE O BEACH SHUTTLE , AND FREE SELF PARKING IS ON THE STREET PLACE DONT LOOK LIKE ON THE PICTURES , FEES ARE TO BE COLLECTED BY THE HOTEL IN DOLLARS CONVERTED TO PESOS ON THERE ON RATE CHANGE THAT IS WAY HIGER OF WHAT THE EXCHANGE IS PLUS A 10% MORE TO USE A CREDIT CARD , PLUS I GOT SOME BED BUG BITES ##### Alex Stayed 3 nights in Jan 2018 ### 8/10 Good #### Carlos Jan 25, 2018 Liked: Property conditions & facilities, room comfort #### Hotel para solo dormir Es un hotel sencillo, ideal para solo llegar a dormir, esta como a 10 min caminando de la 5ta avenida ##### Carlos Stayed 1 night in Jan 2018 ### 2/10 Terrible #### Verified traveller Jan 24, 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### Money's worth Very dirty, pool is a small and you'd prob get a disease. Hard to find for taxis. Picture is not even close to look of place. Staff friendly and very helpful at least. Worst part that you aren't getting a deal. The hotel us not worth what it says on expedia. The sale price is actually the price of room as I asked how much for an extra room. Staff got embarrassed once I asked why it advertises a room worth 100 when it is not even worth 40 like I paid. ##### Verified traveller Stayed 1 night in Jan 2018 ### 10/10 Excellent #### Cuauhtemoc Jan 21, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort muy bienexelente ##### Cuauhtemoc Stayed 1 night in Jan 2018 ### 6/10 Okay #### Verified traveller Jan 17, 2018 Liked: Property conditions & facilities Disliked: Cleanliness, staff & service #### Vistelse på hotel san ignacio Ett litet hotell som hade fina rum men erbjöds ingen handduk, tvål, hårfönare, minibar eller vatten på flaska som utlovades. Skulle vara daglig städning varje dag men rummet städades enbart 2 dagar under vår vistelse. Det erbjöds heller ingen transport till centrum, buss terminalen och stranden som även det utlovades på deras hemsida. Poolen var även inget vidare, rengjordes inte och var grön. Rummen var fina och moderna men hotellet låg i ett område med mycket ljud och buller och exakt bredvid den stora motorvägen. Svårt att hitta positiva saker men det stora utbudet av kanaler på teven och internet i lobbyn var väl det bästa skulle jag säga. Tack ##### Verified traveller Stayed 4 nights in Jan 2018 ### 8/10 Good #### ms charltin, vancouver bc May 29, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel, rooms were good. Place was good for the money. I got a 2 bed and 1 bath room. Quiet and centrally located. Renovating right now so a bit noisy during the day. It's gonna be beautiful. Very friendly staff. ##### ms charltin ### 8/10 Good #### I2 Mar 27, 2017 Liked: Cleanliness, staff & service, room comfort #### Hotel agradable,sólo alberca no se veía muy limpia Buena estancia, como a 15 min de la 5ta Av. el dueño muy atento, las empleadas no mucho ##### I2 ### 4/10 Poor #### Verified traveller Mar 27, 2017 Disliked: Cleanliness, property conditions & facilities, room comfort #### Hôtel qui n'a d'un hôtel que le nom "L'hôtel" ne vaut absolument pas son prix. L'hôtel se trouve au milieu d'un ghetto, les photos sur le site ne reflète absolument pas le lieu. La première chambre je n'ai pu accéder aux toilettes car l'odeur de la peinture fraiche était insupportable. La literie est plus dure que le sol. Dans ma deuxième chambre il n'y avait pas de cuvettes de toilettes. Seul "point positif" le staff plutôt cool. ##### Verified traveller ### 2/10 Terrible #### pedro Mar 22, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Al hotel le están haciendo ampliación, sin embargo tiene muchos detalles de mantenimiento en las áreas que están funcionando. Muy descuidado. Llegamos y ni siquiera tenian registrada la reserva. Las cortinas del baño muy sucias llenas de moho. Hubo mucho ruido por unos huéspedes que estuvieron hasta la madrugada en la alberca, es un lugar pequeño así que el eco es tremendo y no pudimos descansar lo suficiente. El encargado de recepción en ningún momento les pidio que hicieran silencio por respeto a los demás huéspedes. ##### pedro ### 6/10 Okay #### Pierre Mar 14, 2017 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness, staff & service #### hôtel pratique mais basique Good beds, not very clean, AC in the room, but no cleaning between the two days Bons lits, pas très propres, climatisation dans la chambre, mais pas de ménage entre les deux jours ##### Pierre ### 8/10 Good #### Joshio Emilio Feb 12, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel cómodo Estubo muy bien, un poco retirado de la 5ta avenida pero tranquilo ##### Joshio Emilio ### 10/10 Excellent #### martha a Feb 9, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comodo Todo muy bien , buena ubicacion ! ##### martha a ### 10/10 Excellent #### NANCY Feb 7, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel cómodo y económico El precio y la atención de Arturo fue excelente ##### NANCY ## Expedia's Latest Trends ### Hotels > [Sunset Fishermen Beach Resort Playa del Carmen - 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