Title: We Express Hotel Playa del Carmen - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # We Express Hotel Playa del Carmen Adults-only hotel with a rooftop terrace and a 24-hour front desk ![Outdoor pool, open 10:00 AM to 7:00 PM, sun loungers](https://images.trvl-media.com/lodging/28000000/27430000/27429000/27428905/5f486778.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property](https://images.trvl-media.com/lodging/28000000/27430000/27429000/27428905/26ac7238.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down comforters, desk, laptop workspace](https://images.trvl-media.com/lodging/28000000/27430000/27429000/27428905/f52d49d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor banquet area](https://images.trvl-media.com/lodging/28000000/27430000/27429000/27428905/53a16ca0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/28000000/27430000/27429000/27428905/1620e993.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel V10 Playa DEL Carmen captures the vibrant spirit of this coastal destination. Guests enjoy massages, lounge by the rooftop pool, and walk minutes to Mamitas Beach. The convenient location earns praise, while free in-room WiFi keeps everyone connected. 8.4 Very good ## Popular amenities - Breakfast available - Room service - Pool - Housekeeping - Laundry - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=27428905&PinnedHotelID=27428905&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=27428905&PinnedHotelID=27428905&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 24 - Nov. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=27428905&PinnedHotelID=27428905&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=27428905&PinnedHotelID=27428905&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=27428905&PinnedHotelID=27428905&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=27428905&PinnedHotelID=27428905&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=27428905&PinnedHotelID=27428905&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=27428905&PinnedHotelID=27428905&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Premium bedding, down comforters, desk, laptop workspace](https://images.trvl-media.com/lodging/28000000/27430000/27429000/27428905/e3ce6686.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed ### Highlights Air conditioning LED TV Blackout drapes/curtains Down duvet Premium bedding Private bathroom Free bottled water Daily housekeeping - 323 sq ft - City view - Sleeps 2 - 1 King Bed ![Double Room, 2 Double Beds](https://images.trvl-media.com/lodging/28000000/27430000/27429000/27428905/88877f95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Double Beds ### Highlights Air conditioning LED TV Blackout drapes/curtains Down duvet Premium bedding Private bathroom Free bottled water Daily housekeeping - 301 sq ft - City view - Sleeps 4 - 2 Double Beds ![Premium bedding, down comforters, desk, laptop workspace](https://images.trvl-media.com/lodging/28000000/27430000/27429000/27428905/f52d49d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room, 1 Queen Bed, Ocean View ### Highlights Air conditioning LED TV Blackout drapes/curtains Down duvet Premium bedding Private bathroom Free bottled water Daily housekeeping - 269 sq ft - Ocean view - Sleeps 2 - 1 Queen Bed ![Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/28000000/27430000/27429000/27428905/47779cf0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 1 Double Bed ### Highlights Air conditioning LED TV Blackout drapes/curtains Down duvet Premium bedding Private bathroom Free bottled water Desk - 377 sq ft - City view - Sleeps 2 - 1 Double Bed ## You may also like Ad ![5 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/89000000/88210000/88203600/88203504/f6294a39_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The St. Regis Kanai Resort, Riviera Maya Maroma - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-V10-Playa-DEL-Carmen.h27428905.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-V10-Playa-DEL-Carmen.h27428905.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.64143%2C-87.06298&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xXFR_bsdv_8MordmebGGteUGKuo=) 10 Avenida, entre calle 60 y 62, Col. Colosio, Playa del Carmen, 77728 #### What's nearby - Mamitas Beach - 10 min walk - 0.8 km - Playa del Carmen Main Beach - 13 min walk - 1.1 km - Playa 88 - 14 min walk - 1.2 km - Quinta Avenida - 16 min walk - 1.4 km - Punta Esmeralda Beach - 8 min drive - 1.4 km #### Getting around - Cancun Intl. Airport (CUN) - 48 min drive #### Restaurants - ‪Crisol - ‬2 min walk - ‪El Calambrillo - ‬6 min walk - ‪Que Huevos - ‬6 min walk - ‪Roma Spaghetti - ‬7 min walk - ‪Tropical Tacos - ‬5 min walk ## About this property ### We Express Hotel Playa del Carmen Hotel near Quinta Avenida Mamitas Beach and Playa del Carmen Main Beach are located near We Express Hotel Playa del Carmen, which provides a rooftop terrace, dry cleaning/laundry services, and car rentals on site. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi. Other perks include: - Swimming pool along with sun loungers - Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an outdoor pool - A 24-hour front desk, a porter/bellhop, and luggage storage - Beach towels, an elevator, and tour/ticket assistance Room features All guestrooms at We Express Hotel Playa del Carmen boast perks such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning. Other conveniences in all rooms include: - Bathrooms with showers - Daily housekeeping, desks, and phones ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/79000000/78460000/78457000/78456904/6a504646.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maui Hostel - Adults Only Downtown Playa del Carmen - Pool - Breakfast included - Free WiFi - Restaurant 8.6 Excellent 18 reviews CA $112 CA $139 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=78456904&PinnedHotelID=78456904&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/69000000/68900000/68897700/68897679/ac5735cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Corasol - Pool - All-inclusive - Spa - Pet-friendly 9.2 Wonderful 938 reviews CA $872 CA $872 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=68897679&PinnedHotelID=68897679&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Street parking available - Roundtrip airport shuttle (surcharge) - Area shuttle (surcharge) ### Food and drink - Continental breakfast available for a fee: USD 5 per person ### Things to do - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Outdoors - Beach towels - Pool loungers - Rooftop terrace ### Spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance ### More - 1 building - 4 floors - Built in 2018 - Mediterranean architecture - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 43-inch LED TV ### Food and drink - Free bottled water - Room service ### More - Air conditioning - Desk - Free local calls - Iron/ironing board on request - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Late check-out fee: USD 20 ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately USD 5.00 per person - Late check-out fee: USD 20 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 10:00 AM to 7:00 PM Guests under 18 years old are not permitted at this adults-only property Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Hotel V10 Playa Carmen Playa del Carmen Hotel V10 Playa Carmen V10 Playa Carmen Playa del Carmen V10 Playa Carmen V10 Del Carmen Del Carmen Hotel V 10 Playa del Carmen Hotel V10 Playa DEL Carmen Hotel We Hotel Express Playa del Carmen Hotel V10 Playa DEL Carmen Playa del Carmen Hotel V10 Playa DEL Carmen Hotel Playa del Carmen ## Frequently asked questions ### Does We Express Hotel Playa del Carmen have a pool? > Yes, this property has an outdoor pool. Pool access is from 10:00 AM–7:00 PM. ### Is We Express Hotel Playa del Carmen pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > This hotel doesn't offer parking. ### What time is check-in at We Express Hotel Playa del Carmen? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at We Express Hotel Playa del Carmen? > Check-out is at noon. Late check-out is available for USD 20 (subject to availability). ### Does We Express Hotel Playa del Carmen provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is We Express Hotel Playa del Carmen located? > Located in Luis Donaldo Colosio, this hotel is within a 15-minute walk of Guadalupe Church, Playa del Carmen Main Beach, and Mamitas Beach. Quinta Avenida is 0.7 mi (1.2 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## We Express Hotel Playa del Carmen Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 7.6 Location ### 9.2 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 16 8 - Good 6 6 - Okay 3 4 - Poor 2 2 - Terrible 2 ### 10/10 Excellent #### Kristina Jan 3, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mye for pengene! Ligger litt utenfor hovedgaten, men kjempe fint og bra! Helt nydelig bad ![](https://a.travel-assets.com/ugc/hotel-reviews/E43F1DA5194BB48C7FF4F1145F206F98A035D1261578056020660.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C8ECD462A9BD3EB0B7EF0034AC70704F34BBD6701578056066359.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kristina Stayed 1 night in Jan 2020 ### 6/10 Okay #### Verified traveller Nov 23, 2019 Liked: Cleanliness, staff & service, property conditions & facilities #### Noise from dogs We just stayed one night, arrived late in the evening at the hotel and was going to the bus station heading for Cancun the next morning. Very nice staff.The hotel looked new and was simple but clean, there where some weird smell in the lobby though. Unfortunatly we had a noisy night, loud music from outside until midnight and during the night we got woken up several times by dogs barking. Didn't explore the area much but didn't look so nice from the taxi night before. Taking taxi from here was cheaper though, only 50 pesos to ADO turistica station. Any other taxi we took to places around town, from near 5th avenue 5th, wanted 100 pesos no negotiation. ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller May 27, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful small boutique hotel. It's not luxurious but it's everything you need if you'd like an inexpensive modern place to stay. Just know it is a little far from the main area - about a 10 - 15 minute walk depending on where you want to go - but the neighborhood where it is in is safe and quiet - unlike a lot of Playa. ##### Verified traveller Stayed 5 nights in May 2019 ### 2/10 Terrible #### Jason May 21, 2019 Disliked: Staff & service, property conditions & facilities, room comfort #### Avoided this place at all means... The check in was super good! I checked in around 7pm and then around 11pm they had no A/C or hot water or electricity at all so I could not charger my phone or have the lights on in the room or anything.. even when I woke up the next day it was still not working... the girl at reception was very rude... not helpful at all just on her phone.. like she did not care ##### Jason Stayed 1 night in May 2019 ### 10/10 Excellent #### Verified traveller May 1, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Instalaciones nuevas, súper cómodo y limpio muy recomendado ##### Verified traveller Stayed 1 night in Apr 2019 ### 10/10 Excellent #### MORGANE Apr 23, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities L'hotel est très bien entretenu, propre et le personnel est très souriant et agréable. cela serait à refaire, j'y retournerai sans hésiter. ##### MORGANE Stayed 9 nights in Apr 2019 ### 8/10 Good #### stephen, nyc Mar 13, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Mattress hard as rocks !!!! Sad Hotel was very pretty and not to bad of a location Howecer the Bed was hard as rocks .. I can’t believe someone would buy a mattress that is as hard as a 2x4 piece of lumber and expect someone to sleep there ..Also the design of the bathroom was not f too well vbathroom floods because of the poor drain set up and location of the shower pan ##### stephen Stayed 1 night in Mar 2019 ### 8/10 Good #### Karla Mar 9, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Buena ubicación cerca de la playa y 5ta avenida ##### Karla Stayed 1 night in Mar 2019 ### 4/10 Poor #### Verified traveller Mar 6, 2019 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Tuvimos una mala experiencia el sabado por que el portero no nos permitia la entrada en la madrugada, tuvimos que llamar a la policia ##### Verified traveller Stayed 2 nights in Feb 2019 ### 8/10 Good #### MIGUEL Mar 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bien todo ##### MIGUEL Stayed 2 nights in Mar 2019 ### 4/10 Poor #### Verified traveller Feb 17, 2019 Liked: Cleanliness, staff & service Disliked: Amenities aardige mensen, goed bed en schoon. afgelegen en saaie kamer/hotel. ##### Verified traveller Stayed 2 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller Feb 17, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabuloso El hotel es una pasada. Comodidad, los colchones muy buenos. La limpieza muy bien. El personal es encantador y muy muy profesionales todos. Siempre con una sonrisa y dispuestos a ayudarte. El lugar nuevo por dónde lo veas. El baño amplio y con estilo. Está sobre la diez y caminando llegas a pronto a todos los sitios. La zona no es peligrosa ni mucho menos. Tienen recepción 24/7. Te dan amenidades en la ducha. Calidad más que excelente. Nosotros que viajamos mucho por trabajo, podemos asegurar que de lo mejor con diferencia por el precio. Nos quedamos casi 3semanas y todo fabuloso. Btw, desde su roofgarden se ve Cozumel y el mar, una pasada. ##### Verified traveller Stayed 1 night in Feb 2019 ### 10/10 Excellent #### Naimity Feb 17, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Hotel y Personal. El hotel es una pasada. Comodidad, los colchones muy buenos, descansamos mucho después de todo el dia. La limpieza muy muy bien. El personal es encantador y muy muy profesionales todos. Siempre con una sonrisa y dispuestos a ayudarte 😘 El lugar nuevo y limpio por dónde lo veas. El baño amplio y con estilo. Tiene un minibar o neverita. Aire acondicionado, wifi. Está sobre la diez y caminando llegas pronto a todos los sitios. La zona no es peligrosa ni mucho menos. Tienen recepción 24/7. Te dan amenidades en la ducha. Calidad más que excelente. Nosotros que viajamos mucho por trabajo, podemos asegurar que de lo mejor con diferencia por el precio. Nos quedamos casi 3semanas y todo fabuloso. Btw, desde su roofgarden se ve Cozumel y el mar; una pasada. Nuestra estancia muy muy bien. Gracias! ##### Naimity Stayed 10 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller Feb 8, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel está muy bonito y limpio, el personal de excelente trato. Sin duda volvería hospedarme aqui. ##### Verified traveller Stayed 1 night in Feb 2019 ### 10/10 Excellent #### Verified traveller Feb 1, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort bueno el hotel......................................................................... ##### Verified traveller Stayed 1 night in Jan 2019 ### 6/10 Okay #### Mischa Dec 2, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Decent place for a decent price Location is 20 min from restaurants and beach Room is clean and modern Staff is friendly and helpful Has hot water issues on both days ##### Mischa Stayed 1 night in Nov 2018 ### 6/10 Okay #### Verified traveller Nov 27, 2018 It was ok. 50uSD/night Nice staff Hot water issues Only 2 plugs in the rooms Fridge wasn't really working Construction next door Nice rooftop pool Clean room Elevator ##### Verified traveller Stayed 1 night in Nov 2018 ### 10/10 Excellent #### TJ, Colorado Nov 9, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Except for construction on both sides of the hotel that is loud at times the staff and the hotel is beautiful. Keep in mind you will need a taxi to get to 5th ave or like me rent a bike. ##### TJ Stayed 7 nights in Oct 2018 ### 2/10 Terrible #### Gerald Jan 24, 2021 ##### Gerald Stayed 3 nights in Jan 2021 ### 10/10 Excellent #### Jimena Mar 9, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jimena Stayed 1 night in Mar 2020 ### 8/10 Good #### Verified traveller Feb 28, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 3 nights in Feb 2020 ### 8/10 Good #### Verified traveller Feb 19, 2020 ##### Verified traveller Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Apr 2, 2019 ##### Verified traveller Stayed 2 nights in Mar 2019 ### 8/10 Good #### Verified traveller Apr 2, 2019 ##### Verified traveller Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Jesus Santiago Mar 19, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jesus Santiago Stayed 5 nights in Mar 2019 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - 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