Title: Hotel Playa Encantada - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Playa Encantada Beaux Arts hotel with a 24-hour front desk and an outdoor pool ![Property entrance](https://images.trvl-media.com/lodging/8000000/7020000/7018900/7018877/ea851311.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Garden](https://images.trvl-media.com/lodging/8000000/7020000/7018900/7018877/45f3f9fa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room](https://images.trvl-media.com/lodging/8000000/7020000/7018900/7018877/5727d431.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/8000000/7020000/7018900/7018877/012b174e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast for a fee](https://images.trvl-media.com/lodging/8000000/7020000/7018900/7018877/42d6685a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled near Playa del Carmen Main Beach, Hotel Playa Encantada invites you to unwind on the sun-kissed terrace or take a leisurely stroll through the garden. Enjoy an outdoor pool and children's pool with sun loungers, connect with in-room WiFi, and take advantage of concierge services. The helpful staff has left a lasting impression on previous guests. 8.6 Excellent ## Popular amenities - Breakfast available - Pool - Housekeeping - 24/7 front desk - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=7018877&PinnedHotelID=7018877&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=7018877&PinnedHotelID=7018877&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=7018877&PinnedHotelID=7018877&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=7018877&PinnedHotelID=7018877&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=7018877&PinnedHotelID=7018877&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=7018877&PinnedHotelID=7018877&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=7018877&PinnedHotelID=7018877&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=7018877&PinnedHotelID=7018877&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7020000/7018900/7018877/643e3d51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master with Garden View - 484 sq ft - Sleeps 4 ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7020000/7018900/7018877/w1910h1274x5y3-5a76ceaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master with Garden View - 484 sq ft - Sleeps 4 ![Junior Suite](https://images.trvl-media.com/lodging/8000000/7020000/7018900/7018877/a42d51ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.0 Wonderful 6 reviews ### Highlights Air conditioning Full-sized refrigerator/freezer LED TV Separate bedroom Sofa bed Blackout drapes/curtains Private bathroom Satellite channels - 646 sq ft - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ![Standard Room](https://images.trvl-media.com/lodging/8000000/7020000/7018900/7018877/w5564h3705x0y3-81583820.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning LED TV Separate bedroom Sofa bed Blackout drapes/curtains Private bathroom Satellite channels In-room safe - 646 sq ft - Sleeps 4 - 2 Double Beds and 1 Twin Sofa Bed ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7020000/7018900/7018877/403e7a9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, Multiple Beds 9.2 Wonderful 9 reviews ### Highlights Separate dining area Air conditioning Kitchen Full-sized refrigerator/freezer LED TV Separate bedroom Blackout drapes/curtains Sofa bed - double - 1615 sq ft - Sleeps 5 - 2 Queen Beds and 1 Double Sofa Bed ![Deluxe Apartment, 1 King Bed with Sofa bed](https://images.trvl-media.com/lodging/8000000/7020000/7018900/7018877/e4d55a82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 King Bed with Sofa bed 8.0 Very good 2 reviews ### Highlights Separate dining area Air conditioning Kitchen Full-sized refrigerator/freezer LED TV Separate bedroom Blackout drapes/curtains Sofa bed - double - 1615 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7020000/7018900/7018877/5293be5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Street View - 269 sq ft - Sleeps 2 ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7020000/7018900/7018877/0d4e9016.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Street View - 269 sq ft - Sleeps 4 ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/903800/903721/w797h450x3y0-f68aa872_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 400 reviews CA $1,001 CA $1,374 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=e721d724-c3e7-44f7-be19-c84a03ea11e3&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2110000/2106700/2106689/1b1866bd.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Iberostar Waves Paraíso del Mar - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.2 Very good 1,002 reviews [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Paraiso-Del-Mar-All-Inclusive.h2106689.Hotel-Information?chkin=2025-12-6&chkout=2025-12-7&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=e721d724-c3e7-44f7-be19-c84a03ea11e3&top_cur=CAD) Ad ![Ocean Studio with Plunge Pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70890000/70882500/70882476/726de507_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Etéreo, Auberge Collection Maroma - Pool - Spa - Pet-friendly - Kids pool 9.6 Exceptional 38 reviews CA $1,267 CA $1,739 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Etereo-Auberge-Resorts-Collection.h70882476.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=e721d724-c3e7-44f7-be19-c84a03ea11e3&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3210000/3205200/3205175/81b46303_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,844 reviews CA $269 CA $329 total includes taxes & fees Dec 4 - Dec 5 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information?chkin=2025-12-4&chkout=2025-12-5&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=e721d724-c3e7-44f7-be19-c84a03ea11e3&top_cur=CAD) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/33000000/32540000/32536800/32536723/688684e1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palmaïa-The House of AïA: All Inclusive Wellness Resort Playacar - Pool - All-inclusive - Spa - Kids pool 9.8 Exceptional 556 reviews CA $1,183 CA $1,454 total includes taxes & fees Dec 4 - Dec 5 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information?chkin=2025-12-4&chkout=2025-12-5&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=e721d724-c3e7-44f7-be19-c84a03ea11e3&top_cur=CAD) Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3b6ecf2c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,631 reviews CA $469 CA $469 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=e721d724-c3e7-44f7-be19-c84a03ea11e3&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/668a9e0a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Centric Playa del Carmen - Downtown House & Beach House Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 159 reviews CA $171 CA $281 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Thompson-Playa-Del-Carmen-Adults-Only.h11620473.Hotel-Information?chkin=2025-11-25&chkout=2025-11-26&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=e721d724-c3e7-44f7-be19-c84a03ea11e3&top_cur=CAD) Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2410000/2406400/2406344/e4aa7f0b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 929 reviews CA $1,697 CA $1,697 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2025-12-3&chkout=2025-12-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=e721d724-c3e7-44f7-be19-c84a03ea11e3&top_cur=CAD) Ad ![Exterior detail](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/30000000/29390000/29381000/29380961/df031de4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,010 reviews CA $110 CA $137 total includes taxes & fees Dec 6 - Dec 7 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information?chkin=2025-12-6&chkout=2025-12-7&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=e721d724-c3e7-44f7-be19-c84a03ea11e3&top_cur=CAD) Ad ![Water park](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/62000000/61510000/61500700/61500646/81bbf8da_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.2 Wonderful 1,447 reviews CA $1,079 CA $1,327 total includes taxes & fees Dec 4 - Dec 5 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Xcaret-Arte-All-Parks-And-Tours-All-Fun-Inclusive.h61500646.Hotel-Information?chkin=2025-12-4&chkout=2025-12-5&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=e721d724-c3e7-44f7-be19-c84a03ea11e3&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Playa-Encantada.h7018877.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Playa-Encantada.h7018877.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62974%2C-87.07402&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jifMluSokQmO5no3aWacWmsTFjs=) Calle 12 bis Nte, Playa del Carmen, QROO, 77710 #### What's nearby - Central Square - 2 min walk - 0.2 km - Quinta Avenida - 3 min walk - 0.3 km - Playa del Carmen Main Beach - 6 min walk - 0.6 km - Mamitas Beach - 9 min walk - 0.8 km - Playa del Carmen Maritime Terminal - 14 min walk - 1.3 km #### Getting around - Cancun Intl. Airport (CUN) - 50 min drive #### Restaurants - ‪Logia Café - ‬3 min walk - ‪El Doctorcito - ‬2 min walk - ‪El Compa - Birria Y Asadas - ‬3 min walk - ‪El Tapas Restaurante - ‬2 min walk - ‪Zitla - ‬2 min walk ## About this property ### Hotel Playa Encantada Hotel near Quinta Avenida Located close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Hotel Playa Encantada provides a terrace and a garden. Guests can connect to free in-room WiFi. You'll also find perks like: - An outdoor pool and a children's pool, along with sun loungers - Buffet breakfast (surcharge), luggage storage, and concierge services - Tour/ticket assistance, a 24-hour front desk, and a front-desk safe - An elevator - Guest reviews say great things about the helpful staff Room features All guestrooms at Hotel Playa Encantada offer comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Extra amenities include: - Sofa beds and cribs/infant beds (surcharge) - Bathrooms with showers - 32-inch LED TVs with satellite channels - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,615 reviews CA $45 CA $59 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/3a2c09a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,012 reviews CA $101 CA $129 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![Sundeck](https://images.trvl-media.com/lodging/19000000/18960000/18953400/18953301/a1e32584.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Fifty Suites Luis Donaldo Colosio - Pool - Kitchen - Free WiFi - Air conditioning 8.8 Excellent 802 reviews CA $95 CA $119 total includes taxes & fees Dec 9 - Dec 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=18953301&PinnedHotelID=18953301&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/acb834fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Palm at Playa Downtown Playa del Carmen - Pool - Hot tub - Free WiFi - Air conditioning 8.0 Very good 1,027 reviews CA $74 CA $94 total includes taxes & fees Dec 6 - Dec 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/43000000/42410000/42408800/42408756/2e3f0809.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CALIXTA Hotel Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Housekeeping 8.8 Excellent 305 reviews CA $66 CA $84 total includes taxes & fees Dec 12 - Dec 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=42408756&PinnedHotelID=42408756&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/66000000/65730000/65722800/65722721/f6d0f0ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 12 Bees Hotel Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Business services 8.8 Excellent 261 reviews CA $40 CA $53 total includes taxes & fees Dec 6 - Dec 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=65722721&PinnedHotelID=65722721&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2690000/2682700/2682652/d19ad8e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Maria Bonita Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 480 reviews CA $44 CA $58 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=2682652&PinnedHotelID=2682652&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/2dd64158.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,058 reviews CA $118 CA $151 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=70558507&PinnedHotelID=70558507&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/16000000/16000000/15990100/15990017/25c74d6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel52 Luis Donaldo Colosio - Pool - Spa - Parking included - Free WiFi 8.2 Very good 634 reviews CA $56 CA $74 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=15990017&PinnedHotelID=15990017&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/f3c96aff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,010 reviews CA $110 CA $137 total includes taxes & fees Dec 6 - Dec 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=29380961&PinnedHotelID=29380961&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 195 to 250 for adults and MXN 95 to 150 for children ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - Crib (surcharge) - In-room sofa bed - Outdoor pool - Separate bedroom ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in hallways - Handrails in stairways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk ### More - 2 buildings - 2 floors - Beaux Arts architecture - Built in 2008 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Crib (surcharge) - Sofa bed ### Bathroom - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LED TV with satellite channels ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 6:00 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately MXN 195 to 250 for adults, and MXN 95 to 150 for children - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Cribs (infant beds) are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector Property Registration Number 008-007-004906/2025 ### We should mention Pool access available from 8:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms Alcohol is not served at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Encantada Hotel Playa Playa Encantada Playa Encantada Riviera Maya/Playa Del Carmen, Mexico Playa Encantada Hotel Playa del Carmen Playa Encantada Hotel Playa Encantada Playa del Carmen Encantada Del Carmen Hotel Playa Encantada Hotel Hotel Playa Encantada Playa del Carmen Hotel Playa Encantada Hotel Playa del Carmen Playa Encantada Hotel Playa Encantada Hotel Hotel Playa Encantada Playa del Carmen Hotel Playa Encantada Hotel Playa del Carmen ## Frequently asked questions ### Does Hotel Playa Encantada have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM. ### How much does it cost to stay at Hotel Playa Encantada? > As of Nov 22, 2025, prices found for a 1-night stay for 2 adults at Hotel Playa Encantada on Nov 23, 2025 start from CA $55.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Playa-Encantada.h7018877.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Playa Encantada pet-friendly? > No, only service animals are welcome at the property. ### What time is check-in at Hotel Playa Encantada? > Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Hotel Playa Encantada? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Hotel Playa Encantada located? > Located in Downtown Playa del Carmen, this hotel is within a 15-minute walk of Quinta Avenida, Mamitas Beach, and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Playa Encantada Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 120 8 - Good 71 6 - Okay 28 4 - Poor 7 2 - Terrible 5 ### 8.8/10 Cleanliness ### 8.8/10 Staff & service ### 8.2/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Javier Jun 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very helpful and friendly. Recommended food spots for us ##### Javier Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### ?? Jun 2, 2025 Great hospitality and location. Mucho gracias! ##### ?? Stayed 3 nights in May 2025 ### 10/10 Excellent #### Mariano Feb 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel ##### Mariano Stayed 1 night in Feb 2025 ### 8/10 Good #### Gary Oct 13, 2025 Liked: Cleanliness, staff & service There was no hot water this time. Other times there was so am not sure what that was about. Convienient location right next to the bus depot ##### Gary Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jaime Feb 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location, a block away from the Ado alterna station. Attentive staff, room was spacious and clean. Would stay there again. ##### Jaime Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Joy Feb 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really enjoy this hotels for all the right reasons! Thanks for having us! ##### Joy Stayed 4 nights in Feb 2025 ### 8/10 Good #### maria Jan 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's good place if you're looking for a place to stay for the night or on a budget....staff very friendly and if you're going to be late for your check in time they're understanding about! ##### maria Stayed 1 night in Jan 2025 ### 6/10 Okay #### Irene Feb 21, 2025 Liked: Staff & service Very good location, close to downtown without the noise. Lovely older pool. ##### Irene Stayed 8 nights in Feb 2025 ### 10/10 Excellent #### Cassandra Jun 18, 2025 Perfect location, right by mega, super aki, yummy taco stands and walmart. Even thoughthert Q ##### Cassandra Stayed 10 nights in Jun 2025 ### 10/10 Excellent #### Francisco Sep 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location 1 block from Bus terminal ##### Francisco Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Sergio Feb 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### Sergio Stayed 1 night in Feb 2025 ### 6/10 Okay #### JAMIE Jan 14, 2025 Average layover hotel ##### JAMIE Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Joy Mar 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was centrally located and an easy walk for anything you need! 4 blocks from the beach! ##### Joy Stayed 1 night in Feb 2024 ### 8/10 Good #### Sophia Dec 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Walking distance to the beach ##### Sophia Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Scott Jun 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is very conveniently located next to the bus station, walking street and a great park with lots of local food vendors. The room is big and the pool is pretty well shaded. ##### Scott Stayed 4 nights in Mar 2024 ### 6/10 Okay #### norma borjas Dec 28, 2023 Liked: Cleanliness, staff & service Disliked: Amenities This hotel very close to the 5th ave close for supermarkets and restaurants ##### norma borjas Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Brandon Mar 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service and clean ##### Brandon Stayed 3 nights in Mar 2024 ### 8/10 Good #### Oscar Treviño Aug 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Taxis and Food Store around the corner ##### Oscar Treviño Stayed 1 night in Jul 2024 ### 6/10 Okay #### Koichi Jul 13, 2025 Liked: Cleanliness, staff & service Shower water volume is low. ##### Koichi Stayed 1 night in Jul 2025 ### 6/10 Okay #### Susan Feb 16, 2025 Disliked: Staff & service Love the location. Only issue was free coffee from 7 to 11 a. Only happened when we showed up at nine and had them make a very small pot. 2 cups at a time in the back room. ##### Susan Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Joy Feb 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We truly enjoyed our one month stay at this hotel! We always felt safe and comfortable. It's located in the perfect area. Shopping for needed items is close, Restaurants are near and walkable. The rooms are nice and cleaned daily. The staff is very helpful and fun! ##### Joy Stayed 28 nights in Jan 2024 ### 6/10 Okay #### Jorge Jun 28, 2024 Need more fixed hotel ##### Jorge Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Pamela Jun 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant My room was spacious, clean and I felt safe in and around the place which also the Ado bus station across the street. I really like the place ##### Pamela Stayed 7 nights in Jun 2024 ### 8/10 Good #### Omar Jan 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We stayed for one night twice during our trip. The rooms were clean and spacious and very conveniently located next to the bus central, ADO alterna. Most importantly, it was a quiet area. Nothing luxurious but very good value for the price. ##### Omar Stayed 1 night in Jan 2024 ### 4/10 Poor #### Kathy Jul 29, 2025 Disliked: Staff & service, property conditions & facilities The bus station from the airport only goes to the one on 5th avenue going back to the airport it's the one very close. The room was ok but only air conditioning in the bedroom if you have the suite. Our tv had to be changed as it didn't work. The pressure in the shower ok for Mexico but not great we had hot water. Didn't see any bugs... getting in the elevator is like walking in to an oven. Overall it was ok. Location good as it's quiet. ##### Kathy Stayed 4 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [The Reef Playacar Beach Resort & Spa](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hacienda-Tres-Rios-Resort-Spa-Nature-Park-All-Inclusive.h1897464.Hotel-Information) > > [Iberostar Waves Quetzal - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Quetzal-All-Inclusive.h428594.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [BEAUTIFUL 5 STAR GRAND MAYAN 2 Bedroom Suite comes with a most beautiful resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BEAUTIFUL-5-STAR-GRAND-MAYAN-2-Bedroom-Suite-Comes-With-A-Most-Beautiful-Resort.h27240909.Hotel-Information) > > [The Royal Haciendas All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Hotel Riu Palace Mexico - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Mexico-All-Inclusive.h487012.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Blue Diamond Luxury Boutique - All Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Blue-Diamond-Luxury-Boutique-All-Inclusive-Adults-Only.h1785105.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information)