[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Morgana by Iter Sensibus Stylish relaxation awaits near Playa del Carmen's Main Beach, where an outdoor pool oasis and helpful multilingual staff create the perfect getaway atmosphere ![Bar (on property)](https://images.trvl-media.com/lodging/20000000/19680000/19679700/19679670/f413065b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/20000000/19680000/19679700/19679670/3c0ea1d7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard view](https://images.trvl-media.com/lodging/20000000/19680000/19679700/19679670/d0773f67.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/20000000/19680000/19679700/19679670/c877308d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/20000000/19680000/19679700/19679670/4e9f1b8d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Morgana by Iter Sensibus provides a peaceful retreat just steps from Mamitas Beach. Travelers can cool off in the outdoor pool, lounge in the sun, unwind on the terrace, or catch up on work at the business center. 8.6 Excellent ## Popular amenities - Pool - Pet-friendly - Housekeeping - 24/7 front desk - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=19679670&PinnedHotelID=19679670&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=19679670&PinnedHotelID=19679670&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=19679670&PinnedHotelID=19679670&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=19679670&PinnedHotelID=19679670&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=19679670&PinnedHotelID=19679670&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=19679670&PinnedHotelID=19679670&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=19679670&PinnedHotelID=19679670&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=19679670&PinnedHotelID=19679670&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![1 bedroom, premium bedding, down comforters, Select Comfort beds](https://images.trvl-media.com/lodging/20000000/19680000/19679700/19679670/f0bcfb71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, No Windows 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Down duvet - Sleeps 2 - 1 Double Bed ![1 bedroom, premium bedding, down comforters, Select Comfort beds](https://images.trvl-media.com/lodging/20000000/19680000/19679700/19679670/9113c088.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Balcony, City View 10.0 Exceptional 1 review ### Highlights Balcony Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding - City view - Sleeps 2 - 1 King Bed ![Premium Room, Bathtub, Courtyard View](https://images.trvl-media.com/lodging/20000000/19680000/19679700/19679670/97b8e224.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Bathtub, Courtyard View ### Highlights Patio Individually furnished Individually decorated Private hot tub Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down comforters, Select Comfort beds](https://images.trvl-media.com/lodging/20000000/19680000/19679700/19679670/984cf480.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, Courtyard Area ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Down duvet - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/71000000/70540000/70531200/70531121/c49ff13d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Casa de la Playa by Xcaret-All Inclusive, Adults Only Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.6 Exceptional 205 reviews CA $2,316 CA $2,806 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-La-Casa-De-La-Playa-By-Xcaret-All-Inclusive-Adults-Only.h70531121.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=1a802aaa-eecd-4367-964f-d9784e068d66&top_cur=CAD) Ad ![5 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/1000000/992200/992175/6cf445bc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mahekal Beach Front Resort & Spa Downtown Playa del Carmen - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Morgana-By-Iter-Sensibus.h19679670.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Morgana-By-Iter-Sensibus.h19679670.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63687%2C-87.06637&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_mMTeKU6UVyl57QH0hgVNVaGJwc=) 10th Ave & 38th St, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida - 5 min walk - 0.5 km - Mamitas Beach - 6 min walk - 0.6 km - Playa del Carmen Main Beach - 8 min walk - 0.7 km - Quinta Alegría Shopping Mall - 11 min walk - 1.0 km - Playa del Carmen Maritime Terminal - 3 min drive - 2.5 km #### Getting around - Cancun Intl. Airport (CUN) - 45 min drive #### Restaurants - ‪Ah Cacao Chocolate Café - ‬3 min walk - ‪Mariskinky - ‬2 min walk - ‪Colectivo Mexicano Cervecero - ‬2 min walk - ‪De Local - ‬2 min walk - ‪Tacos El Cuñao - ‬2 min walk ## About this property ### Hotel Morgana by Iter Sensibus Hotel near Quinta Avenida Close to Mamitas Beach and Playa del Carmen Main Beach, Hotel Morgana by Iter Sensibus provides a terrace, a business center, and more. Guests can connect to free in-room WiFi. Other perks include: - An outdoor pool along with sun loungers - A 24-hour front desk, a reception hall, and a front-desk safe - An elevator, a TV in the lobby, and luggage storage - Multilingual staff, smoke-free premises, and concierge services Room features All guestrooms are individually furnished, and include comforts such as premium bedding and heated floors, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Extra amenities include: - Select Comfort beds, down comforters, and free cribs/infant beds - Bathrooms with rainfall showers and designer toiletries - 42-inch flat-screen TVs with satellite channels - Wardrobes/closets, heated floors, and LED light bulbs ## Similar properties ![View from property](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/d876d904.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Riviera Paradise All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 2,559 reviews CA $364 CA $364 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/b1b32fd1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Devossion By Live Aqua Playa del Carmen All Inclusive - 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Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=19138867&PinnedHotelID=19138867&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Things to do - Outdoor pool - TV in common areas ### Family friendly - In-room crib - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business center - Conference center (431 square feet of space) - Meeting room ### Outdoors - Picnic area - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance ### More - 1 building - 6 floors - Built in 2017 - Communal living room - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free crib - Premium bedding - Select Comfort mattress ### Bathroom - Designer toiletries - Hair dryer (on request) - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 42-inch flat-screen TV with satellite channels ### Food and drink - Espresso maker - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Electrical adapters - Free local calls - Heated floor - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - LED lighting - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 25 per pet, per stay Welcoming dogs only 1 total pets Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 3.0 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: USD 3 per accommodation, per night The resort fee includes: - In-room bottled water - In-room coffee - In-room safe We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 25 per pet, per stay - Early check-in is available for a fee (subject to availability) - Rollaway bed fee: USD 3.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector ### We should mention Pool access available from 8:00 AM to 8:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Morgana Playa del Carmen Morgana Playa del Carmen Hotel Morgana Morgana Hotel Boutique Morgana By Iter Sensibus Hotel Morgana by Iter Sensibus Hotel Hotel Morgana by Iter Sensibus Playa del Carmen Hotel Morgana by Iter Sensibus Hotel Playa del Carmen ## Frequently asked questions ### Does Hotel Morgana by Iter Sensibus have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM. ### Is Hotel Morgana by Iter Sensibus pet-friendly? > Yes, this hotel allows dogs (limit 1 total). There's a fee of USD 25 per pet, per stay. ### How much is parking at Hotel Morgana by Iter Sensibus? > This property doesn't offer parking. ### What time is check-in at Hotel Morgana by Iter Sensibus? > Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Hotel Morgana by Iter Sensibus? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Hotel Morgana by Iter Sensibus located? > Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Super Chedraui Selecto Avenida 10, Playa del Carmen Main Beach, and Mamitas Beach. Quinta Avenida is 0.3 mi (0.6 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Morgana by Iter Sensibus Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 44 8 - Good 19 6 - Okay 6 4 - Poor 5 2 - Terrible 2 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 8.6/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Dr Kimbra Mar 23, 2022 Liked: Cleanliness, staff & service, amenities Perfect place for me and so many things to do within walking distance! I loved it! ##### Dr Kimbra Stayed 1 night in Mar 2022 ### 10/10 Excellent #### Yu May 23, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 最高！ ホテルの場所はADOのバスターミナルからは少しあるけどメインストリートにも近く気にならないです。 何よりもホテルのスタッフが最高！ 部屋も清潔でキレイ！ 朝食も美味しくて文句ナシ！ 近くに美味しいセビーチェの食べれるお店もレンタルバイクもランドリーもあって◎ ビーチまでは徒歩5分くらいだけど気になりません！ また必ず泊まりたいホテルです！ ##### Yu Stayed 4 nights in May 2018 ### 8/10 Good #### Ashton Jul 18, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Modern, clean and eco friendly. We weren’t prepared for a television with no channels. Parking is a problem, apparently they have an arrangement but it was not clearly explained. Our view was the side of a building 15 feet away. Well located, walk to public beach. ##### Ashton Stayed 2 nights in Jul 2022 ### 8/10 Good #### VICKY Mar 8, 2022 Liked: Staff & service, amenities J'ai beaucoup apprécié le café du matin ainsi que les viennoiseries qui sont incluses. Les moins bons côtés: 1) les recouvrements de planchers devrait être changé car ils sont vieux, brisés et taché. 2) La douche pluie qui selon moi n'est pas très pratique car il n'y a aucune pression d'eau. ##### VICKY Stayed 14 nights in Feb 2022 ### 4/10 Poor #### yasmine Feb 25, 2022 Disliked: Staff & service, property conditions & facilities Unfortunately, there is no service whatsoever, clearly no communication between the staff. The phone, the tv and the fridge didn't work in our room. I made the request Three times with three different employees. NO ONE fixed anything. No one came to help. I Was told The fridge is not supposed to keep things cold. For the phone and tv, I was told there is no technician today will ask tomorrow. No, follow up nothing was fixed. Every time I needed something, I had to go downstairs. This is not a hotel. It's like a condo with no services. It wasn’t very clean. You could see the dirt on the floor beside the bed. Overall, this staff is friendly but not helpful, do yourself a favour a book at the serenity boutique hotel right next to it, we moved there, and that’s a beautiful, clean hotel with services!!!! ##### yasmine Stayed 4 nights in Feb 2022 ### 8/10 Good #### Arturo Jul 29, 2022 Liked: Cleanliness, staff & service, property conditions & facilities En general fue una buena experiencia, el lugar es seguro, limpio y tiene lo necesario para una estancia comfortable ##### Arturo Stayed 2 nights in Jul 2022 ### 4/10 Poor #### Selene Jul 28, 2022 Disliked: Cleanliness, property conditions & facilities, room comfort #### Falta de limpieza, no pude dormir Les falta demasiada organización, al llegar al hotel me cobraron otra cuota de "Limpieza" deberían especificar que tienes que pagar más de lo que pagaste ya por esa "cuota", me hospede 9 dias y 8 noches de los cuales sólo un día me cambiaron toallas tenía que ir a recepción por ellas, además las cosas como shampoo, jabón, etc de baño jamás me las volvieron a rellenar más que el día qué llegué fué la única vez que me dieron kit... durante los últimos 3 días de mi estancia salieron con que iban a remodelar el hotel, jamás me dijeron de eso ni cuando reservé, ni cuando llegué hasta el mero día que me despertó el ruido y por 3 días estuve despertando muy temprano por que estaban con maquinaría taladros etc... y ése mismo día me salen con qué si ya me habían comentado... lo único bueno era el jacuzzi entre comillas deben de especificar que el patio se ve hacía arriba también y que no es un jacuzzi privado... el ruido del cuarto de al lado se escuchaba todo... el personal si era atento pero de nada sirve si hay muchos detalles, no lo recomiendo para nada... ##### Selene Stayed 8 nights in Jul 2022 ### 10/10 Excellent #### HECTOR Jul 8, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente experiencia en este hotel ##### HECTOR Stayed 1 night in Jul 2022 ### 6/10 Okay #### Luis Enrique Jul 4, 2022 ##### Luis Enrique Stayed 1 night in Jul 2022 ### 4/10 Poor #### Erika, Detroit May 31, 2022 Disliked: Amenities I booked this hotel based off the reviews and it was misleading. The hotel isn't bad but it's definitely not nice. There's a rustic vibe and I didn't like it. The hallways smelled like dirty mop water the whole time, You'll only get 2 towels, I paid for a resort fee and sanitation fee and my room wasn't cleaned once in the 3 days I stayed there. It's in a good location so if you're going to Mexico for 1-3 days it's "ok" but I wouldn't recommend longer. ##### Erika Stayed 3 nights in May 2022 ### 10/10 Excellent #### Juan Jose May 30, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente hotel y concepto, las habitaciones son muy comodas, de gran tamaño y muy cordiales. La piscina es un tanto pequeña y no tan comoda pero da para relajarse un rato. Quizas no tanto un hotel para viaje con niños menores ya que no tiene amenidades con ese enfoque, pero el servicio y las instalaciones son excelentes ##### Juan Jose Stayed 1 night in May 2022 ### 10/10 Excellent #### Hector May 6, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful Property with excellent Service, In a Very nice area with the best food options ##### Hector Stayed 4 nights in May 2022 ### 8/10 Good #### Imee Mar 14, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the amenities and the hotel design.. but construction noise is annoying and the flickering lights that pierce through my balcony windows of my room. ##### Imee Stayed 2 nights in Mar 2022 ### 10/10 Excellent #### Moira Mar 8, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Moira Stayed 8 nights in Feb 2022 ### 8/10 Good #### Tina Feb 27, 2022 Liked: Cleanliness, staff & service, room comfort #### Great boutique hotel Stayed 4 nites, I had the Maria Felix room with balcony. Room was spacious, charming and cozy. Quiet yet only a block from 5th and short walk to the beach. Friendly and professional staff, Caessa was amazing!!!! He helped fix a few minor issues with the tv volume and shower. ![](https://a.travel-assets.com/ugc/hotel-reviews/1E9D6E64E70B6D18C78B6A5D614DFCAE8B9CCCA81645982895906.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8C014573C5319D19A7B55047FB6B00B158FAFA6F1645982888342.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tina Stayed 3 nights in Feb 2022 ### 8/10 Good #### Lleyana Feb 23, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a fine place to stay. I would be fine if I had to stay there again. I would be fine if I never did. Pros: great fast wifi! No issues with conference call meetings or streaming Netflix. Hot shower. Hotel has a generator in care of power outage. No breakfast but fresh croissants from the bakery across the street every morning. Cons: the toilet had a smell, though I think it may be a common smell near the beaches here. Tv has no cable/channels so useless. Other stuff in general- Pool is small but also common here. Felt safe. A couple blocks from several cute restaurants ##### Lleyana Stayed 8 nights in Feb 2022 ### 8/10 Good #### Juan Pablo Jan 17, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente la atención y la decoración. Además de ser bastante céntrico. Podrían mejorar el mantenimiento; Uno de los baños olía a desagüe y el otro tenia tapada la cañería de evacuación de agua en ducha (se inundaba). ##### Juan Pablo Stayed 4 nights in Jan 2022 ### 10/10 Excellent #### Expedia Relocation Jan 13, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente hotel Excelente hotel, limpio y cómodo y muy céntrico ![](https://a.travel-assets.com/ugc/hotel-reviews/AFBFA699844CBF875A85AA91F3A7E5C9142CF4AC1642090105532.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Expedia Relocation Stayed 1 night in Jan 2022 ### 10/10 Excellent #### Marta Jan 6, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location! Clean! Awesome staff! Maroo,Cesar,Roberto, all of them! Staff are focus in Customer support! Congratulations! ##### Marta Stayed 2 nights in Jan 2022 ### 8/10 Good #### Adrienne Jan 5, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very affordable hotel in a great location We were visiting Hotel Morgana over the New Years Eve holiday and it was an incredibly expensive time to be in the Mayan Riviera. This hotel was just a 5 minute walk to the beach (down my favorite street in Playa) and I felt safe walking in it's neighborhood (as a young woman). The room was very nice and clean. The only thing that happened that I would say is unacceptable is that one afternoon I went to brush my teeth and the water was trickling. When I called down to the front desk, they said that they ran out of water and it would be working again in a few hours. It was fine- we went to the beach and it was working again when we came back. But this should not happen in a hotel- they should be planning ahead. Otherwise, we had a great stay and the location was awesome. ##### Adrienne Stayed 5 nights in Dec 2021 ### 8/10 Good #### Neha Jan 4, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Boutique stay just outside centro The hotel is newly renovated with all the amenities you could want. The rooftop bar and pool are a beautiful place to relax and catch the sunrise. The location is a 15 minute walk into Centro via 5th Avenue but the beach is very close by! ##### Neha Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Daniel Dec 28, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing! ##### Daniel Stayed 1 night in Dec 2021 ### 6/10 Okay #### Anthony Dec 20, 2021 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort ##### Anthony Stayed 2 nights in Dec 2021 ### 4/10 Poor #### Verified traveller Dec 20, 2021 Disliked: Cleanliness, staff & service #### Stinky Sewer Gas Smell Through the Whole Room Had initially 4 days reserved but due to the sketchy neighborhood decided to pay cash for 2 to see if we liked the place. The main problem is the sewer smell in the room. It’s horrendous! When told them about the smell I invited the manager to please come to the room and smell for himself. He wouldn’t and CHARGED ME FOR THE DAY I DIDNT STAY!! He then attempted to charge even 1 more additional day until I had to call hotel.com customer support. This place should be taken off the hotels.com site. ##### Verified traveller Stayed 4 nights in Dec 2021 ### 10/10 Excellent #### Elodie Nov 28, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Très belle établissement avec des chambres décorées avec goût. Très proche de la Quinta Avenida et de la plage. Le personnel est très à l’écoute et sympathique. Seul petit bémol : des équipements notifiés sur le site qui n’y sont pas comme le sèche-cheveux. Une salle à l’étage pour prendre un café surplombant la piscine, très agréable. L’établissement ne propose pas de petit déjeuner mais chaque matin est offert un « coffea break » avec café, thé et viennoiseries. ##### Elodie Stayed 8 nights in Nov 2021 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - 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