Title: Hotel Hacienda Del Caribe - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Hacienda Del Caribe Guests can unwind by the pool or relax on the sunny terrace, while enjoying easy access to explore the vibrant streets of Playa del Carmen from this prime location. ## Photo gallery for Hotel Hacienda Del Caribe ![Superior King | Terrace/patio - Hotel Hacienda Del Caribe (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1190000/1185300/1185203/69267568.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Courtyard - Hotel Hacienda Del Caribe (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1190000/1185300/1185203/4e4dd6c8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel Hacienda Del Caribe (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1190000/1185300/1185203/38adaf66.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hotel Hacienda Del Caribe (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1190000/1185300/1185203/130ae605.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Hacienda Del Caribe (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1190000/1185300/1185203/624a479e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Hacienda Del Caribe offers a peaceful retreat in Playa del Carmen with a poolside bar, garden, and sunny terrace. Borrow bikes to explore nearby Quinta Avenida. Known for helpful staff and prime location, it puts visitors right where they want to be. ## Reviews 8.0 Very good ## Popular amenities - Pool - Free WiFi - Restaurant - Air conditioning - Bar - Room service ## Room options All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Superior King ![Superior King | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1190000/1185300/1185203/69267568.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King 8.2 Very good 20 reviews ### Highlights Balcony Air conditioning Plasma TV Ceiling fan Down duvet Blackout drapes/curtains Private bathroom Hair dryer - 54 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Room Standard with Garden View ![Down comforters, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1190000/1185300/1185203/5a480b0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Garden View - 279 sq ft - Sleeps 4 ### View all photos for Double Queen ![Double Queen](https://images.trvl-media.com/lodging/2000000/1190000/1185300/1185203/a00b107f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Queen 7.8 Good 8 reviews ### Highlights Air conditioning Plasma TV Ceiling fan Down duvet Blackout drapes/curtains Private bathroom Hair dryer Coffee/tea maker - Sleeps 4 - 2 Queen Beds ### View all photos for Room selected at Check-in ![Down comforters, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1190000/1185300/1185203/f2125a5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room selected at Check-in 10.0 Exceptional 1 review ### Highlights Air conditioning Plasma TV Ceiling fan Down duvet Blackout drapes/curtains Private bathroom Hair dryer Coffee/tea maker - Sleeps 4 - 1 Queen Bed OR 2 Queen Beds ### View all photos for Double Room Superior ![Down comforters, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1190000/1185300/1185203/5ea75fc9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Superior - 322 sq ft - Sleeps 4 ### View all photos for Quadruple Suite Junior ![Down comforters, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1190000/1185300/1185203/e30fcaa0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite Junior - 462 sq ft - Sleeps 4 ### View all photos for Room Superior ![Down comforters, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1190000/1185300/1185203/47731e7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 269 sq ft - Sleeps 2 ## You may also like Ad ![Outdoor pool, free cabanas](https://images.trvl-media.com/lodging/102000000/101260000/101254700/101254610/85e7a2e9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Beachfront by The Fives Hotels - A la Carte All Inclusive Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 113 reviews CA $598 CA $756 total includes taxes & fees Jan 19 - Jan 20, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Beachfront-By-The-Fives-Hotels.h101254610.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=497e3798-cae5-4b00-a25f-193b102eb899&top_cur=CAD) Ad ![Outdoor pool, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/2e14f933.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Hacienda-Del-Caribe.h1185203.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Hacienda-Del-Caribe.h1185203.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62361%2C-87.07509&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GlyLBjSiFqv4r7yW3mGC2sYncUU=) Calle 2 entre Avenidas 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida \- 1 min walk \- 0.1 km - Playa del Carmen Main Beach \- 2 min walk \- 0.2 km - Playa del Carmen Maritime Terminal \- 5 min walk \- 0.5 km - Playacar Beach \- 5 min walk \- 0.5 km - Central Square \- 8 min walk \- 0.7 km #### Getting around - Cancun Intl. Airport (CUN) - 51 min drive #### Restaurants - ‪McDonald's - ‬2 min walk - ‪Karen's - ‬1 min walk - ‪Ah Cacao Chocolate Café - ‬1 min walk - ‪Carboncitos - ‬2 min walk - ‪Pollos El Pechugon - ‬2 min walk ## About this property ### Hotel Hacienda Del Caribe Hotel near Quinta Avenida Located close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, Hotel Hacienda Del Caribe provides a terrace, a garden, and a bar. Stay connected with free WiFi in public areas, and guests can find other amenities such as a restaurant. Other perks include: - An outdoor pool - Airport pick-up service (surcharge), express check-out, and luggage storage - A 24-hour front desk, a front-desk safe, and concierge services - Smoke-free premises and tour/ticket assistance - Guest reviews give top marks for the helpful staff and location Room features All guestrooms at Hotel Hacienda Del Caribe boast perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like safes. Other amenities include: - Bathrooms with showers and free toiletries - Plasma TVs with cable channels - Coffee/tea makers, ceiling fans, and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/97000000/96370000/96368800/96368727/3266237d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coco Live Suites Zazil-ha - Pool - Free WiFi - Air conditioning - Housekeeping 8.4 Very good 53 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=96368727&PinnedHotelID=96368727&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/112000000/111370000/111360200/111360139/1c6d6bed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Aria Quinta Avenida & Rooftop Playa del Carmen Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Housekeeping 8.0 Very good 60 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=111360139&PinnedHotelID=111360139&HadPinnedHotel=true®ionId=-1&adults=2) ![Arcade](https://images.trvl-media.com/lodging/106000000/105230000/105222100/105222048/b3839734.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mayan Art Hotel 10 Avenue Downtown Playa del Carmen - 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Pool - Free WiFi - Restaurant - Air conditioning 8.2 Very good 1,001 reviews CA $91 CA $114 total includes taxes & fees Jan 9 - Jan 10, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=7500773&PinnedHotelID=7500773&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - 24-hour airport pick-up shuttle on request for a surcharge ### Food and drink - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Outdoor pool ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Well-lit path to entrance ### More - 1 building - 3 floors - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Towels provided ### Entertainment - Plasma TV with cable channels ### Food and drink - Coffee/tea maker - Limited room service ### More - Air conditioning (climate-controlled) - Ceiling fan - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 10:00 PM Early check-in subject to availability Early check-in fee: USD 20 Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 80 per room - Airport shuttle fee per child: USD 25 (from 1 to 8 years old) - Early check-in fee: USD 20 (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 8:00 AM to 9:00 PM No pets and no service animals are allowed at this property Construction is underway at a neighboring building and there may be noise disturbance from the construction work ### Property is also known as Hacienda Caribe Hacienda Caribe Playa del Carmen Hotel Hacienda Caribe Hotel Hacienda Caribe Playa del Carmen Hacienda Del Caribe Hotel Hacienda Del Caribe Playa Carmen Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico Hacienda Del Caribe Del Carmen Hotel Hacienda Del Caribe Hotel Hotel Hacienda Del Caribe Playa del Carmen Hotel Hacienda Del Caribe Hotel Playa del Carmen ## Frequently asked questions ### Does Hotel Hacienda Del Caribe have a pool? ### How much does it cost to stay at Hotel Hacienda Del Caribe? ### Is Hotel Hacienda Del Caribe pet-friendly? ### How much is parking? ### What time is check-in at Hotel Hacienda Del Caribe? ### What time is check-out at Hotel Hacienda Del Caribe? ### Does Hotel Hacienda Del Caribe provide a shuttle to the airport? ### Where is Hotel Hacienda Del Caribe located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Hacienda Del Caribe Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.0 Location ### 8.2 Staff & service ### 8.0 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 381 8 - Good 343 6 - Okay 119 4 - Poor 68 2 - Terrible 53 ## Reviews ### 10/10 Excellent #### Victor Dec 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great rooms and amazing staff. ##### Victor Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Brian Dec 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was very nice. Clean and great front counter people. Very accommodating. ##### Brian Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Oscar Eduardo Nov 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### Oscar Eduardo Stayed 1 night in Nov 2025 ### 8/10 Good #### ernest Aug 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I enjoyed my stay, felt safe close and convenient to everything! Would definitely stay there again. ##### ernest Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Courtney Apr 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a great stay, friendly staff, good location in tourist area! ##### Courtney Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Brenda Dec 15, 2025 Disliked: Amenities Not much hot water ##### Brenda Stayed 1 night in Nov 2025 ### 10/10 Excellent #### James Jul 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Hotel This is one of my favorite places to stay in Playa del Carmen. It's close to the beach and 5th Ave but is still quiet. ##### James Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Marco Aug 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Overall, it was a great stay the hotel is really nice and straight to the point it’s not l ##### Marco Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Mary Ellen May 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We love this place! ##### Mary Ellen Stayed 3 nights in Apr 2025 ### 8/10 Good #### Jaxon Jun 25, 2025 Liked: Cleanliness, property conditions & facilities Very well located near the 5ta avenida ##### Jaxon Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Jason Jul 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great area and hotel. Wifi is intermittent ##### Jason Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Brenda Jan 31, 2025 Disliked: Staff & service, amenities, property conditions & facilities Location was excellent ##### Brenda Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Jeanne Jul 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hacienda del caribe Cleaning lady came every day to clean the room and bring fresh towels. I stay here every time I come to Playa. ##### Jeanne Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### GRISEL Apr 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a fabulous time; great place to stay and would not hesitate to use again ##### GRISEL Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Gregory Dec 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities I have stayed here a few times and love the location, hotel and sraff ##### Gregory Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### Tonya Aug 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love that I have a resort option that caters to divers. I spend mm9nimal time on property or in my room, so dont need the frills of some fancy resort. ![](https://a.travel-assets.com/ugc/hotel-reviews/bc8145c4-0c99-474e-874d-f09716981f34-1754175130803.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a3b6c73f-fc83-4b14-924e-458682271d20-1754175134321.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e7aab4e3-ae7a-4a73-beb5-b5f05bc6d391-1754175131736.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9c2a0682-7e74-4ed3-8952-d7759eeeb7fc-1754175132403.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tonya Stayed 1 night in Aug 2025 ### 10/10 Excellent #### David Aug 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Enjoyed my stay ##### David Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Erica Feb 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place! We have stayed here several times. Always friendly staff and clean rooms! We love how close it is located to 5th Ave! Recommend this hotel! ##### Erica Stayed 1 night in Jan 2025 ### 8/10 Good #### Laura Apr 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities In the classic Mexican traditional style, the rooms were nice. Plenty of hot water. ##### Laura Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Armando Jan 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great value Excellent location, great value for the money. ##### Armando Stayed 1 night in Jan 2025 ### 8/10 Good #### yarisel Mar 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's great hotel near the beach and restaurants and the bus station ADO ##### yarisel Stayed 5 nights in Mar 2024 ### 10/10 Excellent #### Erika Jan 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient, close to the beach, transportation and food everywhere. The hotel was very clean and traditional. ##### Erika Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Norma J May 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel Like this little hotel it clean right in town close to beach and Ado . ##### Norma J Stayed 1 night in May 2024 ### 6/10 Okay #### Maria Del Rosario Jun 27, 2025 It was okay ##### Maria Del Rosario Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Christel Dec 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were super lovely! The hotel location was so convenient for walking to the beach or popular shopping areas. 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