Title: Kinta Kan Cabañas Hotel Playa del Carmen - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=4250835&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kinta Kan Cabañas Hotel Playa del Carmen Adults-only Hotel Boutique Kinta Kan offers a peaceful tropical retreat near Playa del Carmen Main Beach where guests can enjoy sunshine and crystal waters ## Photo gallery for Kinta Kan Cabañas Hotel Playa del Carmen ![Reception - Kinta Kan Cabañas Hotel Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4260000/4250900/4250835/8768ce51.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Beach nearby, white sand - Kinta Kan Cabañas Hotel Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4260000/4250900/4250835/38779a78.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 Queen Bed, Patio - Kinta Kan Cabañas Hotel Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4260000/4250900/4250835/bd83b12a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Room, Patio two double beds | Bathroom - Kinta Kan Cabañas Hotel Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4260000/4250900/4250835/8863aaf2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Kinta Kan Cabañas Hotel Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4260000/4250900/4250835/a8b9b49b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Boutique Kinta Kan offers a tranquil adults-only escape steps from Playa del Carmen's white sand beach. Relax by the outdoor pool, enjoy in-room WiFi, and visit the on-site bar and restaurant. The multilingual staff ensures guests make the most of their stay. ## Reviews 7.0 Good ## Popular amenities - Free WiFi - Air conditioning - Bar - 24/7 front desk ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=4250835&PinnedHotelID=4250835&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=4250835&PinnedHotelID=4250835&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=4250835&PinnedHotelID=4250835&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=4250835&PinnedHotelID=4250835&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4250835&PinnedHotelID=4250835&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4250835&PinnedHotelID=4250835&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=4250835&PinnedHotelID=4250835&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=4250835&PinnedHotelID=4250835&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Standard Room, 1 Queen Bed, Patio ![Standard Room, 1 Queen Bed, Patio](https://images.trvl-media.com/lodging/5000000/4260000/4250900/4250835/bd83b12a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Patio ### Highlights Yard Air conditioning Connecting rooms available Flat-screen TV Private bathroom Rainfall showerhead Cable channels - 215 sq ft - Sleeps 2 - 1 Queen Bed - Garden view ### View all photos for Comfort Room, Patio king and sofa bed ![Comfort Room, Patio king and sofa bed](https://images.trvl-media.com/lodging/5000000/4260000/4250900/4250835/f1be9636.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, Patio king and sofa bed ### Highlights Yard Air conditioning Connecting rooms available Flat-screen TV Sofa bed Blackout drapes/curtains Private bathroom Rainfall showerhead - 323 sq ft - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ### View all photos for Comfort Room, Patio two double beds ![Comfort Room, Patio two double beds](https://images.trvl-media.com/lodging/5000000/4260000/4250900/4250835/b4947448.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, Patio two double beds ### Highlights Yard Air conditioning Connecting rooms available Flat-screen TV Blackout drapes/curtains Private bathroom Rainfall showerhead Cable channels - 323 sq ft - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Boutique-Kinta-Kan-Adults-Only.h4250835.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Boutique-Kinta-Kan-Adults-Only.h4250835.Hotel-Information) ## About the area Located near the beach, Kinta Kan Cabañas Hotel Playa del Carmen is in Downtown Playa del Carmen, a neighborhood in Playa del Carmen. The area's natural beauty can be seen at Playa del Carmen Main Beach and Cenote Chaak Tun, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Quinta Avenida and Nuestra Senora del Carmen Catholic Church are two other places to visit that come recommended. Looking to get your feet wet? Jet skiing, scuba diving and snorkeling adventures can be found near the property. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62306%2C-87.07420&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6vKQszeleDIXJob6n1oM8hGH8jE=) Calle 2 Norte, entre Calle Quinta Avenida Zona, Playa del Carmen, QROO, 77710 ### What's nearby - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 1 min walk \- 0.1 km - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 2 min walk \- 0.2 km - ![One of the must beautiful beaches in the world!!! Stunning! #mexico #caribe #beach #sun #palms #waterlust](https://images.trvl-media.com/place/601751/8dbcfc1c-ac16-4d65-8f88-06b1dee4e538.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playacar Beach 3 min walk \- 0.3 km - Playa del Carmen Maritime Terminal 3 min walk \- 0.3 km - Central Square 10 min walk \- 0.8 km ### Getting around - Cancun Intl. Airport (CUN) 50 min drive ### Restaurants - McDonald's 2 min walk - Karen's 1 min walk - Carboncitos 2 min walk - Ah Cacao Chocolate Café 1 min walk - Las Hijas De La Tostada 1 min walk ## About this property ### Kinta Kan Cabañas Hotel Playa del Carmen Hotel near Playa del Carmen Main Beach Located close to Playa del Carmen Maritime Terminal and Quinta Avenida, Kinta Kan Cabañas Hotel Playa del Carmen provides a terrace and a garden. Stay connected with free in-room WiFi. Additional perks include: - Smoke-free premises, a 24-hour front desk, and luggage storage - Outdoor furniture - Guest reviews give top marks for the helpful staff and location Room features All guestrooms at Kinta Kan Cabañas Hotel Playa del Carmen offer comforts such as air conditioning, in addition to amenities like free WiFi. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and shampoo - 43-inch flat-screen TVs with cable channels - Housekeeping and electrical adapters/chargers ## Similar properties ![Superior Double Room, Ocean View](https://images.trvl-media.com/lodging/2000000/1090000/1082500/1082405/c4945031.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capital O Mimi Del Mar, Playa del Carmen Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 7.8 Good 266 reviews CA $210 CA $282 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=1082405&PinnedHotelID=1082405&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/1000000/910000/907400/907301/074c4fef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kinbe Hotel Boutique Downtown Playa del Carmen - Pool - Kids pool - Free WiFi - Air conditioning 8.4 Very good 844 reviews CA $66 CA $86 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=907301&PinnedHotelID=907301&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/93000000/92510000/92502500/92502420/352952e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MAYAB Playa - 5Th. 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Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Onsite parties or group events are strictly prohibited Noise-free guestrooms cannot be guaranteed This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as B & B Popol Vuh B & B Popol Vuh Playa del Carmen Popol Vuh Playa del Carmen Popol Vuh B&B Playa del Carmen Popol Vuh B&B Bed And Breakfast Popol Vuh b&b Popol Vuh Hotel Playa Del Carmen Popol Vuh Playa Del Carmen Popol Vuh Hotel Boutique Bed & breakfast Popol Vuh Hotel Boutique Bed & breakfast Playa del Carmen Popol Vuh Hotel Boutique Playa del Carmen Popol Vuh B B Popol Vuh ## Frequently asked questions ### Is Kinta Kan Cabañas Hotel Playa del Carmen pet-friendly? ### How much is parking? ### What time is check-in at Kinta Kan Cabañas Hotel Playa del Carmen? ### What time is check-out at Kinta Kan Cabañas Hotel Playa del Carmen? ### Where is Kinta Kan Cabañas Hotel Playa del Carmen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Kinta Kan Cabañas Hotel Playa del Carmen Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.4 Cleanliness ### 7.0 Amenities ### 7.8 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 79 8 - Good 76 6 - Okay 43 4 - Poor 28 2 - Terrible 39 ## Reviews ### 10/10 Excellent #### Simon Dec 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean and comfortable for rooms with a good selection of views. Itzel was a great at the front desk very attentive and helpful always with a smile, the rest of the staff was also very nice I would recommend excellent stay ##### Simon Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Eli Apr 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great Place , Nice pool and wonderful staff, private Beach and great beach clubhouse ##### Eli Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### jose Jan 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff, distance to the beach, it would be nice if it had a mini fridge ##### jose Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Katrien Apr 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel & beachclub, near busstation and 5ta Avenida. Really loved the pool area and staff. Room was simple but convenient and clean. ##### Katrien Stayed 1 night in Apr 2024 ### 10/10 Excellent #### bobbie May 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a lovely hotel, walking distance to most areas. Food, shopping, ferry, and tours. Everyone was great, it was quiet, clean, safe and most of all great beach access!!! Looking forward to my next holiday here.. ##### bobbie Stayed 7 nights in Apr 2024 ### 10/10 Excellent #### Rob Feb 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect Location..staff are friendly and helpful..great same day discount on Expedia for Ocen view. ##### Rob Stayed 1 night in Feb 2024 ### 8/10 Good #### Ma Emilia Jan 6, 2025 Liked: Staff & service Great location but no parking for cars,staff was accommodating . Breakfast needs to be improved too ##### Ma Emilia Stayed 6 nights in Dec 2024 ### 6/10 Okay #### Maria May 6, 2025 Liked: Staff & service Changed to their property in front the beach club but the lady in charge of the beach club once you pay doesn’t want you using the services. However the hotel staff were awesome they go above and beyond cery helpful. ##### Maria Stayed 13 nights in Apr 2025 ### 10/10 Excellent #### Robert Dec 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities When I open the curtains in the morning, the view of the beach and ocean was stunning ##### Robert Stayed 4 nights in Nov 2024 ### 8/10 Good #### Gustavo Aug 1, 2023 Liked: Cleanliness, staff & service #### NICE Hotel Good Hotel. Good service , people friendly . Small and comfortable . Right in front of the beach , no car parking but right smack in the middle of everything ##### Gustavo Stayed 4 nights in Jul 2023 ### 6/10 Okay #### Scott Nov 13, 2023 Nice pool area too! Needs better maintenance schedule to prevent water service interruption and leaky roof. ##### Scott Stayed 5 nights in Nov 2023 ### 6/10 Okay #### Michael Dec 11, 2023 Liked: Cleanliness, staff & service #### First trip to Playa del carmen Hotel has a great location but is in need of renovation. Towel racks missing, security entrance doors are problematic but the pool and beach area are great. This place is more quiet after midnight compared to others in the area and one feels safe. ##### Michael Stayed 2 nights in Dec 2023 ### 8/10 Good #### Ingrid Nov 1, 2023 Liked: Staff & service, amenities The location is great with a beautiful view of the beach and easy access to it . The hotel room needed some work , the shower head didn’t really work , the hot water would run out quickly so you have to take quick showers ,and the bathroom sink smells horrible every time you run water ##### Ingrid Stayed 4 nights in Oct 2023 ### 8/10 Good #### Rhys Nov 22, 2023 Liked: Cleanliness, staff & service, amenities Really good location for staying in Playa Del Carmen, literally right on the beach. Bungalow rooms were basic but good for the price. Beach club was really good. Pool area really good. Only issue with the room was that the shower didnt work very well and took about ten minutes to heat up when running, but not a big problem. Two minute walk from fifth avenue. ##### Rhys Stayed 11 nights in Nov 2023 ### 4/10 Poor #### Tyler Feb 18, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Room smelled of sewer gas and was in relative disrepair. Paint was chipped, black mold, bathroom door was broken and didn't latch. It wasn't as pictured. I think some of the other rooms were nice, but 123 was a dump. ##### Tyler Stayed 1 night in Feb 2025 ### 8/10 Good #### Maritoni Jan 29, 2024 Liked: Cleanliness, staff & service I like that they change the linens & towels everyday. We left 2 pairs of shoes in the room when we checked out,they secured it & returned to us, very honest people. Location is very convenient for our group & our intention for this trip which is to explore around town by biking & walking. It is also a beachfront property which is amazing! The issue with the property were very small washroom/shower, poor water pressure, small breakfast servings. ##### Maritoni Stayed 4 nights in Jan 2024 ### 8/10 Good #### Rocsana Neto Jul 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved kinta kan boutique. The staff was very helpful and amicable. They were always there to support us and listen. The boutique has a great location . The beach is right in front, the swimming pool is awesome and the hotel is very near restaurants ,stores and public transportation. My room door had a problem and staff was efficient to help me change rooms. In general i really enjoy my stay and would recomend kinta kan. My friend and i went on a slow season , this past July, so the place was quiet and relaxing and staff had more time to connect and offer great ideas about places to visit. ##### Rocsana Neto Stayed 8 nights in Jul 2024 ### 6/10 Okay #### Elia Mar 17, 2024 The wifi was slow. We got room 106 by the beach and the kitchen so the noise started at 7 am. The coffee was not good. But overall not bad since it has beach club amenities. ##### Elia Stayed 4 nights in Mar 2024 ### 8/10 Good #### Afshan Jan 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities The layout and details of the hotel are beautiful and it’s location right on the beach is terrific. However, we stayed through New Year’s Eve and it was so noisy until 4 AM and that’s when we finally fell asleep. The manager could have gone to the small group that was making all the noise and told them to stop, but he didn’t. The cleaning staff was good, but never gave us the number of towels we needed even though we kept telling them every day. We also had a couples massage on the beach in front of the hotel. The prices were almost New York prices, but the masseuse works constantly talking and picking up their phones and texting. It was so annoying and they are hired by the hotel. Incredibly unprofessional. ##### Afshan Stayed 4 nights in Dec 2024 ### 8/10 Good #### Enoch Feb 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities I didn't like the fact that a couple people had put the Pool chairs farther back by my door so it's hard for me to walk past them to get to my pool room. But the staff came along to next day and moved the chair. So it wouldn't be that way for a long time. I was gonna let that. Let me have a bad experience because I'm on vacation. I really like the hotel and I like the people. You couldn't ask for anything else. It was close to the beach. The pool was right at my front door I will be back. ##### Enoch Stayed 4 nights in Feb 2024 ### 8/10 Good #### Lisa Feb 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place, good location Overall we had a pleasant stay.. The pros- lovely small hotel with a charming pool and wonderful beach lounge chairs. Excellent location..Just steps away from the ADO bus terminal and 5th Ave. Walking distance to the ferry. The beach is one of the best in Playa Del Carmen with soft powder sand and crystal clear ocean. The staff was friendly and kind. Loved that it was adults only. Cons-This hotel owns a few rooms across the street which are not ocean front nor poolside. They resemble a very rustic hostel rather than a boutique hotel. Our room was very basic and had a straw roof. The noise level at night was unbelievable. Do not get conned into accepting these rooms. The next day we requested to be moved into the main hotel location and it was a 100% improvement. None of the rooms have a fridge, kettle, or hairdryer. It’s a real inconvenience if you stay for a long time. ##### Lisa Stayed 4 nights in Jan 2024 ### 8/10 Good #### Jessica Jan 27, 2025 Liked: Cleanliness, staff & service, amenities I loved my stay here! I stayed in a beach front suite. My sunrise view was absolutely spectacular! The location is in an area that allows you to have quiet and dark after the sun goes down, and a completely empty beach for sunrise shots. The waves roll in from up the beach a bit stronger and create a nice calmer area from the point of the hotel to the ferry dock down the beach. The hotel is only a couple blocks from Parque Los Fundadores, and 10-20 minutes walk via 5th to the main mall, clubs, and resorts. Basic accommodation as far as being a fancy spot, but rooms were kept VERY clean by the amazing staff. The housekeeping team even made different towel shapes for every day of the 10 day stay! Hot water worked the whole time, and we did not have anything in the room that was in need of repair, other than the unreliable wifi. Wait staff of the bistro downstairs was AMAZING! we didn’t realize until the end of our trip that they are not part of the hotel itself, so don’t be surprised when they don’t unlock the gate to the beach until 10/11 on Mondays, but the staff that took care of us was absolutely incredible. Moses took care of me in the morning, remembered my breakfast order and even got me down a beach mattress for the super lovely cabana beads when I got my coffee at 8 am every morning! Julie was a delight to see every day and was always on top of whatever we needed until closing. Both worked for Mekesh, which is apparently a new beach side cafe/bistro/bar. ##### Jessica Stayed 10 nights in Jan 2025 ### 2/10 Terrible #### tracy Aug 25, 2023 Disliked: Amenities, property conditions & facilities No one spoke English which is understood being Mexico but still frustrating being right in middle of the tourist spot. The tv did not work, you have to do WiFi at front desk nothing in room to tell you and no phone to call them. Room was tiny. Went to beach and they said they didn’t have chairs left even thought there were 15 stacked behind him. Bar and pool closes at 6\. They even close off so you can’t even walk to beach they put up gates before sun even set. The door to the room is sliding glass with very old hard to open lock. Once you walk in room the bed is against the wall and just enough room to walk on other side. The ac was barely cool. You are one block from bus station and two from ferry and one block from the tourist street with all the shops and restaurants. You get what you pay for. It’s not bad if your just looking for a bed for the night but I wouldn’t stay here again if I was actually on vacation. ##### tracy Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Juan Jun 1, 2024 Hotel Boutique Kinta Kan - Adults Only\] \[Hotel Address\] \[City, State, Zip Code\] Subject: Refund Request for Unsatisfactory Stay Dear \[Hotel Manager/Hotel Management Team\], I hope this message finds you well. I am writing to express my disappointment regarding my recent stay at Hotel Boutique Kinta Kan in Playa del Carmen, Quintana Roo. While there were aspects of my stay that I thoroughly enjoyed, unfortunately, there were significant issues that greatly impacted my overall experience. First and foremost, I would like to acknowledge that the room I stayed in and the amenities provided were as described and listed on the website. I appreciated the comfortable accommodations, access to the pool, and especially the beach amenities such as tables, chairs, and umbrellas. The hotel's location proved to be convenient, allowing easy access to the beach, local restaurants, and entertainment along La Quinta Avenida. Additionally, the proximity to the ferry for Cozumel and the ADO bus station facilitated our travels to Cancun and to and from the airport. The beach bar with lounge chairs, swings, and beds added a fun and enjoyable element to our beach experience. However, the most significant issue I encountered during my stay was the malfunctioning TV in my room. Despite promptly notifying the staff upon check-in, the issue persisted throughout my four-day stay. Despite assurances from the staff that it would be promptly fixed, the problem was never addressed. Additionally, several ##### Juan Stayed 3 nights in May 2024 ### 8/10 Good #### Heather Jan 7, 2024 Liked: Cleanliness, staff & service, amenities There's a lot to like about this property and a few things that can be improved on, but overall we had a great stay at the Kinta Kan. The location is fantastic. We took the ADO bus from the Cancun airport for about $30USD for two people each way. It's an hour ride and the bus comes every 20 minutes. The bus station is 500 feet from the hotel. The hotel is close to restaurants and shopping but is situated on a popular public beach, so there's noise all day. You get free access to beach chairs and umbrellas from the hotel, but service for food and drinks is slow when it's busy. There are no rooms in the hotel itself with direct beach access, although I can't speak to the cabana section of the hotel. The staff is friendly and many of them are proficient in English. I had no trouble communicating with any of them. We had an issue one day when our A/C stopped working. We were offered a number of solutions, including an alternate room to sleep in for the night. The room was smaller and not as nice, but they fixed our A/C the next day. They ask you to sign a code of conduct agreement when you check in, likely to ensure that nobody is throwing loud parties. Lots of reviews complain about weird towel rules, but we didn't get charged for mucking up the towels at all. For some reason, they use very strongly perfumed toilet paper and don't provide conditioner, so maybe bring your own if those are an issue. Beds were a bit firm, pillows a bit lumpy, but we had a great stay. 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