Title: Hacienda Real del Caribe (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hacienda Real del Caribe Hotel with a rooftop terrace, steps from Quinta Avenida ## Photo gallery for Hacienda Real del Caribe ![Outdoor pool - Hacienda Real del Caribe (Playa del Carmen)](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/2da94ea7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from room - Hacienda Real del Caribe (Playa del Carmen)](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/8cc62a63.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hacienda Real del Caribe (Playa del Carmen)](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/4ac18182.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, in-room safe, desk - Hacienda Real del Caribe (Playa del Carmen)](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/9ed54635.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hacienda Real del Caribe (Playa del Carmen)](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/8f9f6da7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Quinta Avenida and Playa del Carmen Main Beach, Hacienda Real del Caribe provides a rooftop terrace, a coffee shop/cafe, and a garden. The on-site American cuisine diner, MAGNOLIAS, offers breakfast, brunch, lunch, dinner, and happy hour. In addition to a bar, guests can connect to free WiFi in public areas. ## Reviews 8.2 Very good ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Breakfast available - Bar ## Room options ### Check availability for these dates Tonight [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=7500773&PinnedHotelID=7500773&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=7500773&PinnedHotelID=7500773&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 28 - Dec. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=7500773&PinnedHotelID=7500773&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=7500773&PinnedHotelID=7500773&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=7500773&PinnedHotelID=7500773&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=7500773&PinnedHotelID=7500773&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=7500773&PinnedHotelID=7500773&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=7500773&PinnedHotelID=7500773&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 9 of 9 rooms ### View all photos for Standard double queen ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/1b98fed3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard double queen 8.8 Excellent 47 reviews ### Highlights Soundproofed Air conditioning Plasma TV Blackout drapes/curtains Premium bedding Ceiling fan Deep soaking bathtub Hair dryer - 65 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Standard superior queen ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/10fb4090.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard superior queen 9.0 Wonderful 2 reviews ### Highlights Air conditioning Plasma TV Blackout drapes/curtains Premium bedding Ceiling fan Deep soaking bathtub Hair dryer Private bathroom - Sleeps 2 - 1 Queen Bed ### View all photos for Room selected at Check-in ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/19d85123.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room selected at Check-in 7.6 Good 4 reviews ### Highlights Air conditioning Plasma TV Blackout drapes/curtains Premium bedding Ceiling fan Deep soaking bathtub Hair dryer Private bathroom - Sleeps 4 - 1 Queen Bed OR 2 Double Beds ### Superior Standard Queen - Sleeps 2 ### Run of House-Non-Smoking - Sleeps 4 ### Standard Double Or Twin Room - Sleeps 2 ### View all photos for Room Standard ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/11e3316f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 430 sq ft - Sleeps 4 ### View all photos for Room Standard ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/c3577876.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 269 sq ft - Sleeps 2 ### View all photos for Room Superior with Bathtub ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/3a4a410a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Bathtub - 462 sq ft - Sleeps 4 ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7840000/7833200/7833194/d9f248af_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sahara Hotel Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Air conditioning 7.6 Good 216 reviews CA $58 CA $76 total includes taxes & fees Jan 26 - Jan 27, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sahara-Hotel.h7833194.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=64b69a73-c58e-4afa-925e-c3b3dc970372&top_cur=CAD) Ad ![Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18730000/18722800/18722766/c2b762c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Reef 28 Hotel & Spa - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hacienda-Real-Del-Caribe.h7500773.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hacienda-Real-Del-Caribe.h7500773.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62727%2C-87.07317&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EK7MAvPaijGZMDSs2KyE0IO8UVY=) Calle 10 entre 5a y 12, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida \- 1 min walk \- 0.0 km - Playa del Carmen Main Beach \- 3 min walk \- 0.3 km - Central Square \- 3 min walk \- 0.3 km - Mamitas Beach \- 8 min walk \- 0.7 km - Playa del Carmen Maritime Terminal \- 13 min walk \- 1.1 km #### Getting around - Cancun Intl. Airport (CUN) - 50 min drive #### Restaurants - ‪La Chancla - ‬1 min walk - ‪La Cochi-loka - ‬1 min walk - ‪Mirai! - ‬1 min walk - ‪Mr. Kiwi - ‬1 min walk - ‪La Famiglia - ‬1 min walk ## About this property ### Hacienda Real del Caribe Hotel near Quinta Avenida Located close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Hacienda Real del Caribe provides a rooftop terrace, a coffee shop/cafe, and a garden. The on-site American cuisine diner, MAGNOLIAS, offers breakfast, brunch, lunch, dinner, and happy hour. In addition to a bar, guests can connect to free WiFi in public areas. You'll also enjoy perks such as: - An outdoor pool - Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage - Tour/ticket assistance, an elevator, and concierge services - Free newspapers, a front-desk safe, and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All 58 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like safes and minibars. Extra conveniences in all rooms include: - Bathrooms with deep soaking tubs and free toiletries - Plasma TVs with cable channels - Wardrobes/closets, ceiling fans, and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/47000000/46230000/46223200/46223173/fdd87477.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahava Hotel Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 344 reviews CA $46 CA $63 total includes taxes & fees Jan 26 - Jan 27, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=46223173&PinnedHotelID=46223173&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/870000/862700/862618/307548cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Paradise Downtown Playa del Carmen - Pool - Breakfast included - Spa - Free WiFi 8.2 Very good 561 reviews CA $104 CA $130 total includes taxes & fees Jan 19 - 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Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: USD 10 for adults and USD 8 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - MAGNOLIAS ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator - Stair-free path to entrance - Tile flooring in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk ### More - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathtub or shower - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - Plasma TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Ceiling fan - Desk - Free local calls - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 10:00 PM Early check-in subject to availability Early check-in fee: USD 20 Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately USD 10 for adults and USD 8 for children - Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 2) - Airport shuttle fee per child: USD 25 (one-way), (from 1 to 7 years old) - Early check-in fee: USD 20 (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 8:00 AM to 9:00 PM No pets and no service animals are allowed at this property ### Property is also known as Hacienda Real Caribe Hacienda Real Caribe Hotel Hacienda Real Caribe Hotel Playa del Carmen Hacienda Real Caribe Playa del Carmen Hacienda Real Caribe l Carmen Hacienda Real del Caribe Hotel Hacienda Real del Caribe Playa del Carmen Hacienda Real del Caribe Hotel Playa del Carmen ## Frequently asked questions ### Does Hacienda Real del Caribe have a pool? ### How much does it cost to stay at Hacienda Real del Caribe? ### Is Hacienda Real del Caribe pet-friendly? ### How much is parking? ### What time is check-in at Hacienda Real del Caribe? ### What time is check-out at Hacienda Real del Caribe? ### Does Hacienda Real del Caribe provide a shuttle to the airport? ### Where is Hacienda Real del Caribe located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hacienda Real del Caribe Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.8 Location ### 8.4 Staff & service ### 8.6 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 450 8 - Good 323 6 - Okay 138 4 - Poor 50 2 - Terrible 40 ## Reviews ### 8/10 Good #### Azam Rizwan Dec 21, 2025 Liked: Cleanliness Clean big room, good room service excellent location ##### Azam Rizwan Stayed 1 night in Sep 2025 ### 8/10 Good #### Bharat Bhushan Nov 30, 2025 This is next to main shopping area we love it and safe place ##### Bharat Bhushan Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Stephanie Dec 22, 2025 Liked: Cleanliness, property conditions & facilities Lovely hotel with inviting courtyard and great location near the square and amenities. I rented a bike for my stay which made getting around even easier (Playa del Carmen is a great city for cycling). The room was clean and spacious. Staff were courteous and pleasant. Would absolutely stay here again. ![](https://a.travel-assets.com/ugc/hotel-reviews/90a083fa-6c1c-4ee5-869a-3748fff6e42c-1766411605157.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stephanie Stayed 7 nights in Dec 2025 ### 4/10 Poor #### Andrea Dec 26, 2025 Liked: Cleanliness, property conditions & facilities Hotel is in great location, nice place. But beds are hard as rock, it was a Wednesday when we booked and they had a party or reunion in the patio rooftop super loud and screaming until 4am you could’ve heard everything. It was so hard to go to sleep, so I do not recommend this hotel. ##### Andrea Stayed 1 night in Dec 2025 ### 6/10 Okay #### Douglas Dec 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Music from nearby bar until 03:00 ##### Douglas Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Nick Nov 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Yes, ac was affective. Good breakfast option. Walkable location. ##### Nick Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### hector Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My second time in this hotel we like so much Close to everything including beach restaurants and buses ##### hector Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### David Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Place was beautiful, 1 block from 5th avenue. They have parking which was great ##### David Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Javier Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and really convenient location for shopping, eating and pick up location. 10/10 would stay again ![](https://a.travel-assets.com/ugc/hotel-reviews/48edd43e-7287-473f-a85e-ffe169f6e35c-1756660376099.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Javier Stayed 8 nights in Aug 2025 ### 10/10 Excellent #### Juan Jul 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Was nice! ##### Juan Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Tjeerdo Mar 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely classic Mexican hotel, home away from home! ##### Tjeerdo Stayed 15 nights in Mar 2025 ### 8/10 Good #### George Apr 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was friendly and conveniently located. ##### George Stayed 5 nights in Mar 2025 ### 8/10 Good #### Veronica Apr 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I would stay there again. Convenient location. ##### Veronica Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Edel Dec 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location and near shops and restaurants ##### Edel Stayed 1 night in Dec 2024 ### 10/10 Excellent #### walter Feb 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice area ##### walter Stayed 2 nights in Dec 2024 ### 8/10 Good #### hector Sep 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location ##### hector Stayed 8 nights in Aug 2024 ### 10/10 Excellent #### Juan Aug 6, 2025 Liked: Cleanliness, amenities Ok ##### Juan Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Armando Feb 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice convenient hotel in the heart of Playa del Carmen. Everything was very close by. From dining options to shopping and clubs. Just a block away from 5th avenue with its many attractions. ##### Armando Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Jose Apr 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Would like.to have more food options ##### Jose Stayed 4 nights in Mar 2025 ### 8/10 Good #### Isabel Jul 17, 2024 Liked: Cleanliness, staff & service Disliked: Amenities Friendly staff ##### Isabel Stayed 1 night in Jul 2024 ### 6/10 Okay #### Vicent Mar 27, 2025 Disliked: Staff & service, amenities 😉 ##### Vicent Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Beatriz Oct 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved this stay and how clean everything was. Everything was nearby. Loved the loud music !!! My stay was everything. ##### Beatriz Stayed 4 nights in Oct 2024 ### 4/10 Poor #### Andriy Dec 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is a no go for me for no fault of theirs. It's close to the pedestrian area and the beach, which is amazing for daytime. But at night the club next door plays heavy EDM so unless you go to bed after 3-4pm it make it unbearably noisey. Great, clean, beautiful hotel. But I cannot recommend staying there unless for party people. ##### Andriy ### 8/10 Good #### Tieh Oct 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mix up but great service Mix up with booking but they put us up at sister hotel and rode us there as well as dropped us at bus station to airport next day . We book here when we travel thru Mexico frequently like the location and service . It’s a bit older hotel but kept clean . Friendly staff . ##### Tieh Stayed 1 night in Oct 2024 ### 6/10 Okay #### Oscar May 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Service was excellent. The bad part was that they won't let you enjoy heaving a beer by the pool. The reason coming to Cancun is relaxing and enjoying a beer by the pool. ##### Oscar Stayed 2 nights in Apr 2024 ## Expedia's Latest Trends ### Hotels > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Secrets Moxché Playa del Carmen - 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