Title: HOTEL WINDAY PLAYA DEL CARMEN - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=89287395&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # WIN DAY Playa - Hotel Express Travelers relax by the outdoor pool under sunny skies or head to the rooftop for stunning views - a perfect retreat from the bustling streets below ## Photo gallery for WIN DAY Playa - Hotel Express ![Junior Studio Suite - WIN DAY Playa - Hotel Express (Playa del Carmen)](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/241986c2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - WIN DAY Playa - Hotel Express (Playa del Carmen)](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/45afaef8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - WIN DAY Playa - Hotel Express (Playa del Carmen)](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/d99a7c0e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, blackout drapes, free WiFi, bed sheets - WIN DAY Playa - Hotel Express (Playa del Carmen)](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/6d5aee15.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, blackout drapes, free WiFi, bed sheets - WIN DAY Playa - Hotel Express (Playa del Carmen)](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/30f5d0fa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Winday Playa del Carmen sits near Quinta Avenida, offering a peaceful rooftop escape with sweeping views of the surroundings. Guests cool off in the outdoor pool while staying connected with in-room WiFi. ## Reviews 7.6 Good ## Popular amenities - Pool - Free WiFi - Housekeeping - 24/7 front desk ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=89287395&PinnedHotelID=89287395&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=89287395&PinnedHotelID=89287395&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=89287395&PinnedHotelID=89287395&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=89287395&PinnedHotelID=89287395&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=89287395&PinnedHotelID=89287395&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=89287395&PinnedHotelID=89287395&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=89287395&PinnedHotelID=89287395&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=89287395&PinnedHotelID=89287395&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Deluxe Room, 1 Queen Bed ![Deluxe Room, 1 Queen Bed](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/bba287da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed ### Highlights Mini-fridge Blackout drapes/curtains Private bathroom In-room safe Daily housekeeping - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Studio, 1 King Bed ![Deluxe Studio, 1 King Bed](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/12bfbee3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 1 King Bed 7.6 Good 5 reviews ### Highlights Mini-fridge Blackout drapes/curtains Private bathroom In-room safe Daily housekeeping - Sleeps 2 - 1 King Bed ### View all photos for Comfort Quadruple Room ![In-room safe, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/edf19216.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Quadruple Room ### Highlights Mini-fridge Blackout drapes/curtains Private bathroom Coffee/tea maker In-room safe Daily housekeeping - Sleeps 4 - 2 Double Beds - City view ### View all photos for Family Triple Room ![Family Triple Room](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/42a1ce7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room 10.0 Exceptional 1 review ### Highlights Kitchenette Mini-fridge Blackout drapes/curtains Coffee/tea maker In-room safe Daily housekeeping - Sleeps 6 - 3 Double Beds - City view ### View all photos for Panoramic Studio Suite ![Panoramic Studio Suite](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/7c5b1283.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Studio Suite ### Highlights Mini-fridge Blackout drapes/curtains Private bathroom Coffee/tea maker In-room safe Daily housekeeping - Sleeps 2 - 1 King Bed - Sea view ### View all photos for Comfort Studio ![In-room safe, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/edf19216.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Studio ### Highlights Mini-fridge Blackout drapes/curtains In-room safe Daily housekeeping - Sleeps 3 - 1 Queen Bed and 1 Large Twin Sofa Bed ### View all photos for Comfort Studio ![In-room safe, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/d177d34d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Studio ### Highlights Mini-fridge Blackout drapes/curtains In-room safe Daily housekeeping - Sleeps 3 - 1 King Bed and 1 Large Twin Sofa Bed ### View all photos for Deluxe Triple Room ![Deluxe Triple Room](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/2f464ad4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room ### Highlights Mini-fridge Blackout drapes/curtains In-room safe Daily housekeeping - Sleeps 3 - 1 King Bed and 1 Twin Bed ### View all photos for Deluxe Quadruple Room ![In-room safe, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/90000000/89290000/89287400/89287395/2ba94a11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room ### Highlights Mini-fridge Blackout drapes/curtains In-room safe Daily housekeeping - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/8e10250a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - 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All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 946 reviews CA $1,413 CA $1,715 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=d911c26b-0f46-4e7f-87f4-ed636c6c03c4&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-HOTEL-WINDAY-PLAYA-DEL-CARMEN.h89287395.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-HOTEL-WINDAY-PLAYA-DEL-CARMEN.h89287395.Hotel-Information) ## About the area Zazil-ha, a neighborhood in Playa del Carmen, is home to WIN DAY Playa - Hotel Express. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Temazcal Natura and Xaman Ha Aviary are also worth visiting. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63785%2C-87.06692&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6SB3VGfA_4yiVtfoxg8aY252bdY=) LOTE 1 y 2, MZ 133 Colonia Zazil-Ha, Playa del Carmen, QROO, 77720 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 6 min walk \- 0.6 km - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 8 min walk \- 0.7 km - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 9 min walk \- 0.8 km - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 11 min walk \- 1.0 km - Mario Villanueva Stadium Madrid 5 min walk \- 0.5 km ### Getting around - Cancun Intl. Airport (CUN) 45 min drive ### Restaurants - Colectivo Mexicano Cervecero 3 min walk - El Arabe 3 min walk - Roma Spaghetti 3 min walk - Tacos El Cuñao 2 min walk - Cafe Petit Péche 2 min walk ## About this property ### WIN DAY Playa - Hotel Express Hotel near Quinta Avenida Close to Mamitas Beach and Playa del Carmen Main Beach, WIN DAY Playa - Hotel Express provides amenities like a rooftop terrace. Guests can connect to free in-room WiFi. You'll also find perks like: - An outdoor pool - Smoke-free premises, luggage storage, and a 24-hour front desk Room features All guestrooms at WIN DAY Playa - Hotel Express boast comforts such as free WiFi and safes. Other conveniences in all rooms include: - Showers and shampoo - Mini fridges and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/97000000/96370000/96368800/96368727/0c2668fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coco Live Suites Zazil-ha - Pool - Free WiFi - Air conditioning - Housekeeping 8.4 Very good 53 reviews CA $49 CA $70 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=96368727&PinnedHotelID=96368727&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/112000000/111370000/111360200/111360139/4c6451f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Aria Quinta Avenida & Rooftop Playa del Carmen Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Housekeeping 8.0 Very good 64 reviews CA $53 CA $77 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=111360139&PinnedHotelID=111360139&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/106000000/105230000/105222100/105222048/11a64945.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MAYAN ART Hotel Boutique - 10Th. Ave Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Air conditioning 8.4 Very good 101 reviews CA $44 CA $58 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=105222048&PinnedHotelID=105222048&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/115000000/114210000/114209500/114209419/a1ddeb59.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MULUC Playa Gonzalo Guerrero - Pool - Pet friendly - Free WiFi - Air conditioning 7.2 Good 48 reviews CA $30 CA $41 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=114209419&PinnedHotelID=114209419&HadPinnedHotel=true®ionId=-1&adults=2) ![Serves breakfast, lunch, and dinner](https://images.trvl-media.com/lodging/66000000/65730000/65722800/65722721/42a4a894.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 12 Bees Hotel Gonzalo Guerrero - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 290 reviews CA $52 CA $68 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=65722721&PinnedHotelID=65722721&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/106000000/105860000/105857200/105857125/51ed2e41.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nayfer Suites Gonzalo Guerrero - Kitchen - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 21 reviews CA $75 CA $95 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=105857125&PinnedHotelID=105857125&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Double Room](https://images.trvl-media.com/lodging/5000000/4450000/4444200/4444178/3266b285.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apart hotel Casaejido Ejidal - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 329 reviews CA $29 CA $39 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=4444178&PinnedHotelID=4444178&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/79000000/78270000/78265700/78265621/48a7233d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rodina Boutique Hotel Zazil-ha - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 6 reviews CA $60 CA $78 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=78265621&PinnedHotelID=78265621&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/9000000/8130000/8121800/8121782/47f2a542.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites Fenicia - Adults Only Zazil-ha - Pool - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 93 reviews CA $46 CA $60 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=8121782&PinnedHotelID=8121782&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior King | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1190000/1185300/1185203/69267568.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Del Caribe Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 972 reviews CA $52 CA $69 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1185203&PinnedHotelID=1185203&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=89287395&PinnedHotelID=89287395&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=89287395,96368727,111360139,105222048,114209419) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Things to do - Outdoor pool ### Family friendly - Mini-fridge - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Outdoors - Rooftop terrace ### Accessibility - No elevator ### More - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Mini-fridge ### More - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators ### Property is also known as Winday Del Carmen Del Carmen HOTEL WINDAY PLAYA DEL CARMEN Hotel HOTEL WINDAY PLAYA DEL CARMEN Playa del Carmen HOTEL WINDAY PLAYA DEL CARMEN Hotel Playa del Carmen ## Frequently asked questions ### Does WIN DAY Playa - Hotel Express have a pool? ### How much does it cost to stay at WIN DAY Playa - Hotel Express? ### Is WIN DAY Playa - Hotel Express pet-friendly? ### How much is parking? ### What time is check-in at WIN DAY Playa - Hotel Express? ### What time is check-out at WIN DAY Playa - Hotel Express? ### Where is WIN DAY Playa - Hotel Express located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## WIN DAY Playa - Hotel Express Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.4 Amenities ### 8.0 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 62 8 - Good 41 6 - Okay 16 4 - Poor 11 2 - Terrible 22 ## Reviews ### 4/10 Poor #### Jennifer Andrea Jan 15, 2026 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities They should clean more the rooms my sheets was dirty with stains and find some hair in the pillows also the towels had some stains and the fridge was dirty, and elevator was not working and I had 2 big luggage’s with me and needed to left one at the car. It was okay but I’ll not stay again. Staff was nice though. ##### Jennifer Andrea Stayed 1 night in Jan 2026 ### 8/10 Good #### MICHAEL Apr 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice room The hotel was a good budget friendly option. It was clean and in a good location. ##### MICHAEL Stayed 7 nights in Apr 2025 ### 8/10 Good #### Nicole Jan 1, 2025 Liked: Staff & service Good value. Clean friendly staff. ##### Nicole Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Joseph Feb 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and friendly hotel, a short walk from the action of 5th Ave. ##### Joseph Stayed 1 night in Jan 2024 ### 8/10 Good #### Hannah Jan 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Friendly Staff Easy check-in and extremely friendly staff. ##### Hannah Stayed 1 night in Jan 2024 ### 6/10 Okay #### Todd Jan 5, 2024 Liked: Property conditions & facilities #### Decent Hotel The room was nice and the hotel was clean but the location was a bit far from the activities. ##### Todd Stayed 7 nights in Dec 2023 ### 8/10 Good #### Niles Jan 7, 2025 Liked: Cleanliness, staff & service Staff was good. The room was clean. Towels and sheets could of been better, as well as the shower hot water was temped at warm at best. Overall a decent value for short trips ##### Niles Stayed 3 nights in Jan 2025 ### 8/10 Good #### cynth Aug 19, 2023 Liked: Staff & service basic and clean ##### cynth Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Rodion Jan 3, 2026 Staff A+ ##### Rodion Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Maria Eugenia Nov 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### Maria Eugenia Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Melani Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There was everything we needed. ##### Melani Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Daniel Jan 23, 2026 Disliked: Cleanliness, amenities, property conditions & facilities The cleaning in the room was awful, hair and stains everywhere, the staff is rude and unhelpful and the elevator isn’t working ##### Daniel Stayed 2 nights in Jan 2026 ### 2/10 Terrible #### Tanya Jan 9, 2026 Disliked: Cleanliness Dirty, not clean at all don’t even provide you with the blanket then at the end of the stay they try to charge you $20 for a towel that has a little tiny bit of makeup on it. I would not recommend this place way overpriced. It should be like $40 a night. ##### Tanya Stayed 8 nights in Dec 2025 ### 8/10 Good #### Axel Jul 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Buenos ##### Axel Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Luís Jul 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Execelente ##### Luís Stayed 1 night in Jul 2025 ### 8/10 Good #### Ic Diaz Jul 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Ic Diaz Stayed 1 night in Jul 2025 ### 6/10 Okay #### Erika Dec 25, 2024 Liked: Cleanliness, staff & service, room comfort #### Nice rooftop pool! They were welcoming when my booking with vrbo fell through. Unfortunately parking on the street across the hotel our vehicle was towed, no no-parking sign. ##### Erika Stayed 1 night in Dec 2024 ### 6/10 Okay #### jose Aug 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities My stay was excellent. I just wish they would give you a towel in better condition ##### jose Stayed 3 nights in Aug 2023 ### 4/10 Poor #### Robert Mar 26, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Bring your own towels. Our room wasn't clean and the property in general is in disrepair. ##### Robert Stayed 5 nights in Mar 2025 ### 8/10 Good #### Darren Jul 2, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Decent location. Clean. Nice bed. Clean shower. Everything works like it should. Nice cafe below too...:) ##### Darren Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Shirley Vanessa Jan 6, 2025 Liked: Amenities, property conditions & facilities N ##### Shirley Vanessa Stayed 1 night in Jan 2025 ### 8/10 Good #### Marisela Dec 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great with the exceprion of the bed sheets and towels; they need new ones. ##### Marisela Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Darren Jul 10, 2023 Most rooms were very clean. Some rooms had low pressure hot water, Some were normal. Tile flooring made it sound like a dormitory ##### Darren Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Nicholas Jul 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities I loved the room and location. It is next to essentials and the touristy area. The only thing i didnt like was Zumba at the park every other day at 7:39AM PST/7:30PM PST that wakes you up in i think whatever room you’re in . Had to eat out everyday because the fridge is very small and no microwave (not sure if they have rooms with bigger fridge and microwaves/cooking areas. The restaurant downstairs is good. It is about 11-15$USD/order with a drink ##### Nicholas Stayed 1 night in Jul 2023 ### 2/10 Terrible #### Sergio Apr 21, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The air condition don't work ##### Sergio Stayed 1 night in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Sunset Fishermen Beach Resort Playa del Carmen - All inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sunset-Fishermen-Beach-Resort-Playa-Del-Carmen.h884898.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [2 Bedrooms Master Suite within Grand Bliss Riviera Maya by Vidanta ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-2-Bedrooms-Master-Suite-Within-Grand-Bliss-Riviera-Maya-By-Vidanta.h30360667.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Hotel Riu Palace Mexico - 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