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Reviews

4.4 / 5Excellent
508 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Nuestra Senora del Carmen Catholic Church
    8 min walk
  • Popular Location
    Central Square
    10 min walk
  • Popular Location
    Yucatek Divers
    14 min walk
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    49 min drive

Book online or call:

1-866-500-4938

Your dates need to occur after 2020-02-29. Try updating your dates to see prices for your trip.

    About this area

    Playa del Carmen

    Located in Playa del Carmen, HM Playa del Carmen is near the beach. Quinta Avenida and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach Club. Xcaret Eco Theme Park and Xplor Theme Park are not to be missed.

    Popular Location

    What's nearby

    • Nuestra Senora del Carmen Catholic Church - 8 min walk
    • Central Square - 10 min walk
    • Playa del Carmen Main Beach - 13 min walk
    • Mamitas Beach Club - 14 min walk
    • Yucatek Divers - 14 min walk

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

    About this property

    HM Playa del Carmen

    Along with a restaurant, this hotel has an outdoor pool and a fitness centre. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 91 rooms offer free WiFi, fridges and plasma TVs with satellite channels. Guests will also find room service, ceiling fans and hairdryers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking
    Free valet parking
    Limited parking spaces
    Return airport shuttle (surcharge)

    Food and drink

    Free buffet breakfast available daily 7:30 AM–10:30 AM
    1 restaurant
    1 poolside bar and 1 bar
    Room service available

    Things to do

    Fitness centre
    Outdoor pool

    Family friendly

    Dry-cleaning service
    Free cots/infant beds
    Laundry facilities
    Outdoor pool
    Fridge
    Snack bar/deli

    Conveniences

    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance

    Languages spoken

    English
    German
    Spanish

    Outdoors

    Garden
    Terrace

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning
    Ceiling fan
    Free cots/infant beds

    Bathroom

    Free toiletries
    Hairdryer
    Shower

    Entertainment

    50-cm plasma TV
    satellite channels

    Food and drink

    Fridge

    More

    Desk
    Phone
    Safe
    4.4

    Excellent

    5 - Excellent
    267
    4 - Good
    184
    3 - Okay
    35
    2 - Mediocre
    14
    1 - Poor
    8
    4.5
    Cleanliness
    4.4
    Service and Staff
    4.4
    Amenities
    4.4
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Awesome

    Loved to stay at this hotel everything was great.. pool, breakfast and excellent staff, everything was walking distance definitely coming back to stay here

    Stayed 3 nights in Feb. 2020

    3/5

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Convenient loCation. Parking lot with security guard, used it as a sleeping hotel only. But it has a pool & bar that people seemed to enjoy. Check out at 12pm, you may be charged $10 USD for extra hour (my case).

    Stayed 1 night in Feb. 2020

    5/5 Excellent

    • Liked: Staff & service, amenities, property conditions & facilities

    Clean, Friendly and beautiful walking in and pool looks beautiful at night I love this place

    Stayed 4 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities

    Second time staying and was great on all fronts. Will definitely go back!

    Stayed 6 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 5 nights in Feb. 2020

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