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Grand Hyatt Playa Del Carmen Resort - All Inclusive - Package

Star Rating
5 out of 5

Information

Reviews

4.5 / 5Excellent
38 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • All-inclusive

Map

What's nearby

  • Popular Location
    Playa del Carmen Main Beach
    8 min walk
  • Popular Location
    Mamitas Beach Club
    8 min walk
  • Popular Location
    Nuestra Senora del Carmen Catholic Church
    11 min walk
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    50 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Room, 1 King Bed

    Room Amenities

    • Sleeps 4
    More details
  • Room, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    More details
  • 2 Queen Beds with Mini Plunge Pool

    Room Amenities

    • Sleeps 4
    More details
  • 2 Queen Beds with Partial Ocean View

    Room Amenities

    • Partial ocean view
    • Sleeps 4
    More details
  • 2 Queen Beds with Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • 2 Queen Beds with Ocean Front

    Room Amenities

    • Beach view
    • Sleeps 4
    More details
  • 1 King Bed with Partial Ocean View and Club Access

    Room Amenities

    • Partial ocean view
    • Sleeps 4
    More details
  • Room, 1 King Bed (Swim up)

    Room Amenities

    • Sleeps 4
    More details
  • Room, 2 Queen Bed (Swim up)

    Room Amenities

    • Sleeps 4
    More details
  • Grand Suite King

    Room Amenities

    • Sea view
    • Sleeps 4
    More details
  • Plunge-Pool Suite King

    Room Amenities

    • Sea view
    • Sleeps 4
    More details
  • Executive Suite King

    Room Amenities

    • Sea view
    • Sleeps 4
    More details

About this area

Playa del Carmen

Grand Hyatt Playa Del Carmen Resort - All Inclusive - Package is located on the beach and in a walkable area with good shopping. Quinta Avenida and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach Club. Travelling with kids? Don't miss Xcaret Eco Theme Park and Xplor Theme Park. Our guests appreciate the hotel's central location.

5/5 guest location rating

Guests like it for

  • Walkable (8 reviews)
  • Good eats (6 reviews)
  • Safe (5 reviews)

What's nearby

  • Popular Location
    Quinta Avenida - 1 min walk
  • Popular Location
    Playa del Carmen Main Beach - 8 min walk
  • Popular Location
    Mamitas Beach Club - 8 min walk
  • Popular Location
    Nuestra Senora del Carmen Catholic Church - 11 min walk
  • Popular Location
    Central Square - 15 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • Where to eat
  • Sushi and Raw Bar – Open daily.
  • The Grill – Seafood restaurant. Serves dinner daily.
  • La Cocina – Restaurant offering local and international cuisine. Serves breakfast, lunch and dinner daily.

About this property

Grand Hyatt Playa Del Carmen Resort - All Inclusive - Package

Beach spa retreat, walking distance from Mamitas Beach Club
Catch some rays at the beach or spend the day relaxing at Grand Hyatt Playa Del Carmen Resort - All Inclusive - Package's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 314 rooms feature thoughtful touches such as minibars (stocked with some free items) and bathrobes, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Other amenities available to guests include furnished balconies, room service (during limited hours) and premium bedding.
Grand Hyatt Playa Del Carmen Resort - All Inclusive - Package offers 314 forms of air-conditioned accommodation with minibars (stocked with some free items) and a safe. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels.
Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, complimentary toiletries and a hairdryer. This Playa del Carmen hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

All-inclusive details

All-inclusive room rates at Grand Hyatt Playa Del Carmen Resort - All Inclusive - Package are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 55.0 per day.

Pets

  • Pets not allowed

Property payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Newspaper
  • In-room coffee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 154 per room (one-way)
  • Rollaway bed fee: USD 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • All buffet and à la carte meals, snacks and beverages included
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Arcade/game room
  • Bike hire
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Outdoor pool
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • 15 meeting rooms

Outdoors

  • Beachfront location
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage - swedish
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • TV channels
  • flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Iron/ironing board
  • Safe

Nearby things to do

Activities

  • Ecotours
  • Hiking/biking trails
  • Skydiving
  • Ziplining

Where to eat

  • Sushi and Raw Bar – Open daily.
  • The Grill – Seafood restaurant. Serves dinner daily.
  • La Cocina – Restaurant offering local and international cuisine. Serves breakfast, lunch and dinner daily.

Frequently asked questions

4.5

Excellent

5 - Excellent
27
4 - Good
6
3 - Okay
1
2 - Mediocre
4
1 - Poor
0
4.7
Cleanliness
4.7
Service and Staff
4.3
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Oct. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Aug. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 3 nights in Aug. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great hotel just numerous problems with the bill at the end.

    Stayed 6 nights in Aug. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    My first time in Cancun , my best vacation I have ever experienced , friendly staff , great food , awesome environment ! I will definitely be back and recommend this property to everyone !!! :)

    Stayed 6 nights in Aug. 2019

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