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Reviews

4.6 / 5Exceptional
1,307 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    El Camaleon Mayakoba Golf Course
    14 min walk
  • Popular Location
    Grand Coral Golf Riviera Maya
    11 min drive
  • Popular Location
    Tres Rios Ecopark
    11 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    47 min drive

Book online or call:

1-866-500-4938

Your dates need to occur after 2020-02-20. Try updating your dates to see prices for your trip.

    About this area

    Playa del Carmen

    Located in Playa del Carmen, Fairmont Mayakoba is near theme parks and on the beach. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida and Plaza Las Americas. Travelling with kids? Consider Xcaret Eco Theme Park and Xplor Theme Park.

    Popular Location

    What's nearby

    • El Camaleon Mayakoba Golf Course - 14 min walk
    • Grand Coral Golf Riviera Maya - 11 min drive
    • Tres Rios Ecopark - 11 min drive
    • Punta Esmeralda Beach - 15 min drive
    • Playa 88 - 15 min drive

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) - 40 min drive

    Restaurants

    • Where to eat
    • Las Brisas Restaurant – Poolside restaurant with a bar offering Mexican cuisine. Serves breakfast and lunch daily. Reservations required.
    • El Puerto – Al fresco dining restaurant offering international cuisine. Serves dinner daily.
    • La Laguna Grill and Bar – Poolside restaurant offering Mexican cuisine. Serves breakfast, lunch and dinner daily.
    • Cafe Maya – Poolside café. Serves lunch and dinner daily.

    About this property

    Fairmont Mayakoba

    Spend the day relaxing at the beach, practising your swing on Fairmont Mayakoba's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 401 rooms boast deep soaking bathtubs, and offer free WiFi and furnished balconies or patios. Free wired Internet and 24-hour room service are standard, as are LED TVs with satellite channels.

    Awards and affiliations

    Green/Sustainable Property
    This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    Free self parking
    Free valet parking
    24-hour return airport shuttle (surcharge)
    Airport shuttle on request
    Local area shuttle (surcharge)
    Limo/town car service

    Food and drink

    Full breakfast available for a fee daily: USD 25-32 per person
    5 restaurants and 1 coffee shop/cafe
    4 bars/lounges, 1 swim-up bar and 1 poolside bar
    24-hour room service
    Coffee/tea in a common area

    Things to do

    5 outdoor pools
    Aerobics classes
    Boat tours
    Canoeing
    Children's pool
    Ecotours
    Free bike hire
    Full-service spa
    Golf course
    Golf driving range
    Health club
    Hiking/biking trails
    Kayaking
    Outdoor tennis court
    Pilates classes
    Playground
    Sailing
    Sauna
    Scuba diving
    Snorkelling
    Steam room
    Surfing/boogie boarding
    Windsurfing
    Yoga classes

    Family friendly

    5 outdoor pools
    Babysitting/childcare (surcharge)
    Children's club (surcharge)
    Children's pool
    Dry-cleaning service
    Free cots/infant beds
    Free supervised childcare/activities
    Corner/local shop
    In-room childcare (surcharge)
    Laundry facilities
    Playground
    Rollaway/extra beds (surcharge)

    Conveniences

    ATM/banking services
    Lift
    Free newspapers in reception
    Front-desk safe
    Gift shop/newsstand
    Corner/local shop
    Reception hall

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Golf lessons
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    Dutch
    English
    French
    German
    Japanese
    Portuguese
    Spanish

    Business services

    Business centre
    Computer station
    Meeting rooms
    Conference centre (40000 square feet of space)

    Outdoors

    Beach loungers
    Beach umbrellas
    Beachfront location
    Garden
    Picnic area
    Pool sunloungers
    Pool umbrellas
    Terrace

    Spa

    20 treatment rooms
    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Facials
    Hydrotherapy
    Manicures and pedicures
    Massage - on the beach
    Massage/treatment rooms
    Outdoor treatment areas
    Sauna
    Hot tub

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Beach towels
    Designated smoking areas

    Room amenities

    Bedroom

    Climate control (air conditioning)
    Ceiling fan
    Free cots/infant beds
    Hypo-allergenic bedding
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Deep-soaking bathtub
    Designer toiletries
    Hairdryer
    Rainfall showerhead
    Separate bathtub and shower

    Entertainment

    LED TV
    pay films
    premium channels
    satellite channels

    Food and drink

    Coffee/tea maker
    Free bottled water

    Outdoor space

    Furnished balcony or patio

    More

    Connecting rooms available
    Desk
    Free newspapers
    Iron/ironing board
    Phone
    Safe
    Slippers
    Turndown service
    4.6

    Exceptional

    5 - Excellent
    963
    4 - Good
    252
    3 - Okay
    56
    2 - Mediocre
    20
    1 - Poor
    16
    4.8
    Cleanliness
    4.7
    Service and Staff
    4.7
    Amenities
    4.7
    Property condition

    5/5 Excellent

    • Liked: Staff & service, amenities, property conditions & facilities

    Fairmont has very unique location. It is by the beach, but also in the jungle. It is one of four five star resorts at Mayakoba. Food and service at Fairmont is exceptional.

    Stayed 9 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service

    Amazing hotel and the Mayakoba area is awesome. Very clean, great service! We will definitely go back.

    Stayed 5 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Nice Service and clean

    The pool needs to be heated. The beach was not so good during winter cloudy days and the pool would have been nice if it was heated like our hotel in Cabo

    Stayed 1 night in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Beautiful setting, delicious food & incredibly attentive staff.

    Stayed 5 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    from check in to check out we loved this property. The staff was amazing and hospitality was 100%. Sergio at the front desk and Alfonso the bell man stuck out however EVERYONE was awesome.

    Stayed 5 nights in Feb. 2020

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