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Overview of Fairmont Mayakoba All Inclusive

Photo gallery

Featured Image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
5 outdoor pools, open 6:00 AM to 8:00 PM, free cabanas, pool umbrellas
VIP Access
UNESCO Sustainable Property

Fairmont Mayakoba All Inclusive

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationEl Camaleon Mayakoba Golf Course6 min walk
    Popular LocationGrand Coral Golf Riviera Maya3 min drive
    Popular LocationTres Rios Ecopark5 min drive
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)43 min drive

Choose dates to view prices

Fairmont, Room, 2 Queen Beds, Non Smoking, Garden View

4.3/5 guest room rating
  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Private Pool, Canal View (Bambu)

  • 1851 sq ft
  • Canal view
  • Sleeps 4
  • 1 King Bed

Casita, Deluxe Room, 1 King Bed, Non Smoking, Garden View

5/5 guest room rating
  • 462 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Private Pool (Coral)

  • 1496 sq ft
  • Canal view
  • Sleeps 4
  • 1 King Bed

Casita, Deluxe Room, 2 Queen Beds, Non Smoking, Garden View

4.4/5 guest room rating
  • 462 sq ft
  • Sleeps 4
  • 2 Queen Beds

Casita, Room, 2 Queen Beds, Canal View, Beachfront

  • 505 sq ft
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Casita Signature, Room, 1 King Bed, Non Smoking, Canal View

5/5 guest room rating
  • 484 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

Casita, Suite, 1 King Bed, Private Pool, Beachfront

5/5 guest room rating
  • 1108 sq ft
  • Beach view
  • Sleeps 5
  • 1 King Bed

Casita, Room, 1 King Bed, Canal View, Beachfront

  • 462 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

Fairmont, Room, 1 King Bed, Non Smoking, Garden View

4.8/5 guest room rating
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

Casita Signature, Room, 2 Queen Beds, Non Smoking, Canal View

4.4/5 guest room rating
  • 484 sq ft
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View

5/5 guest room rating
  • 914 sq ft
  • Canal view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Private Pool, Canal View (La Tortuga)

  • 2131 sq ft
  • Canal view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, Multiple Beds, Private Pool, Ocean View (El Camaleon)

  • 2206 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

About this area

Playa del Carmen

Located in Playa del Carmen, Fairmont Mayakoba All Inclusive is in the entertainment district and on the beach. Quinta Avenida and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tres Rios Ecopark and Mamitas Beach Club. Traveling with kids? Don't miss Xplor Theme Park and Xcaret Eco Theme Park. Looking to get your feet wet? Parasailing and rafting adventures can be found near the property.
Popular Location

What's nearby

  • El Camaleon Mayakoba Golf Course - 6 min walk
  • Grand Coral Golf Riviera Maya - 3 min drive
  • Tres Rios Ecopark - 5 min drive
  • 28 de Julio Square - 6 min drive
  • Punta Esmeralda Beach - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • La Laguna — 1 min walk
  • El Puerto — 1 min walk
  • El Puerto — 14 min walk
  • Casa del Lago — 16 min walk
  • Fonda Argentina — 4 min drive

About this property

Fairmont Mayakoba All Inclusive

Upscale hotel on the beach, with 5 outdoor swimming pools
Spend the day relaxing at the beach, practicing your swing on Fairmont Mayakoba All Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants. All 401 rooms offer comforts like Select Comfort beds and premium bedding, plus furnished balconies and LED TVs with cable channels. Other amenities available to guests include 24-hour room service, separate bathtubs and showers, and coffee makers.
Fairmont Mayakoba All Inclusive offers 401 accommodations with laptop-compatible safes and complimentary newspapers. Rooms open to furnished balconies. Select Comfort beds feature premium bedding. LED televisions come with premium cable channels and pay movies.

Bathrooms include separate bathtubs and showers and designer toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Willow Stream Spa has 20 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global), Intertek Cristal (3rd party expert - Global), and Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • 6 restaurants and 1 coffee shop/café
  • 2 beach bars, 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • 5 outdoor pools
  • 2 outdoor tennis courts
  • Access to nearby outdoor pool
  • Aerobics classes
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Canoeing
  • Cave exploring
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Kayaking
  • Pilates classes
  • Playground
  • Private picnics
  • Racquetball/squash
  • Sailing
  • Scuba diving
  • Snorkeling
  • Tennis
  • Volleyball
  • Wine tasting room
  • Winery release events
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Playground

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessions with a pro
  • Golf privileges (optional)
  • Golf pro shop
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 12 meeting rooms
  • Business center
  • Computer station
  • Conference center (27710 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 20 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Separate bathtub and shower

Entertainment

  • Cable channels
  • LED TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Furnished balcony

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 3:00 PM - noon
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.
The property will be renovating from March 1 2021 to September 15 2022 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 55.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.33 per accommodation, per night
  • Sanitation services: USD 1.40
  • Resort fee: USD 25.00 per person, per night
The resort fee includes:
  • Pool access
  • Beach access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Internet access
  • Valet parking
  • Parking
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property.

The daily resort fee is charged to guests age 18 and older.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 256.00 per vehicle (roundtrip)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa

Property is also known as

Fairmont Mayakoba Riviera Maya All Inclusive Playa del Carmen
Fairmont Mayakoba Riviera Maya All Inclusive Playa del Carmen
Fairmont Mayakoba Riviera Maya - All Inclusive Playa del Carmen
Fairmont Mayakoba Riviera Maya All Inclusive
Fairmont Mayakoba Inclusive
Fairmont Mayakoba Riviera Maya
Fairmont Mayakoba All Inclusive Hotel
Fairmont Mayakoba Riviera Maya All Inclusive
Fairmont Mayakoba All Inclusive Playa del Carmen
Fairmont Mayakoba All Inclusive Hotel Playa del Carmen

Frequently asked questions

Can I cancel my reservation for free at Fairmont Mayakoba All Inclusive and receive a full refund?
Yes, Fairmont Mayakoba All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Fairmont Mayakoba All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does Fairmont Mayakoba All Inclusive have a pool?
Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 6:00 AM–8:00 PM.
Is Fairmont Mayakoba All Inclusive pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night.
How much is parking at Fairmont Mayakoba All Inclusive?
Self parking is free at this property.
What time is check-in at Fairmont Mayakoba All Inclusive?
Check-in is from 3:00 PM - noon. After-hours check-in is not available.
What time is check-out at Fairmont Mayakoba All Inclusive?
Check-out is at noon.
Does Fairmont Mayakoba All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 256.00 per vehicle applies.
Where is Fairmont Mayakoba All Inclusive located?
Located in Playa del Carmen, this beachfront hotel is in the entertainment district, 0.3 mi (0.5 km) from El Camaleon Mayakoba Golf Course, and 2.7 mi (4.3 km) from Tres Rios Ecopark. Mamitas Beach Club and Playa del Carmen Main Beach are also within 6 mi (10 km).

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 358 out of 454 reviews
5 - Excellent 79%
Rating 4 - Good. 71 out of 454 reviews
4 - Good 16%
Rating 3 - Okay. 18 out of 454 reviews
3 - Okay 4%
Rating 2 - Poor. 7 out of 454 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 454 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Mayakoba complex is beautiful. The Fairmont is a wonderful resort with great staff. The ongoing renovations, COVID and low occupancy limit your food choices ( we had all inclusive package). We started out in a signature casita (nice room) but upgraded to a beach front villa with private pool and butler (Room 908-this villa was spectacular) with great ocean views). Walk right off your deck onto the sand. I suggest that you stay on this side of the beach (906 and above) otherwise you will have the beach access, bar and restaurant as your view.
Stayed 7 nights in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great room, amazing food, great family resort. Note the beach restaurant and pool are under construction
Stayed 6 nights in Apr 2021

5/5 Excellent

Stayed 4 nights in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t let the bad reviews about the renovations/construction scare you away. The beach was a quick golf cart ride away and if you missed it the next one was coming along 5 mins later. The staff was amazing and we had a great family trip.
Stayed 8 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2021

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