Does Excel Sense Playacar Boutique Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Excel Sense Playacar Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excel Sense Playacar Boutique Hotel?

Self parking is free at this property; nearby parking is also free.

Does Excel Sense Playacar Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2000 per vehicle applies.

Where is Excel Sense Playacar Boutique Hotel located?

Located in Playacar, this golf hotel is within 1 mi (2 km) of Playacar Golf Club, Playa del Carmen Main Beach, and Quinta Avenida. Plaza Paraiso and Xaman Ha Aviary are also within 15 minutes.

Excel Sense Playacar Boutique Hotel - Latest Reviews, Deals & Photos 2025

10/10 Excellent

Rocío, Aguascalientes

Jan 7, 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Excelente relación precio calidad. Solo estaría bien e dentro del mismo hotel tuvieran servicio de alimentos. Jaja bueno nuestra habitación tenía cocina pero no queríamos cocinar.

Stayed 5 nights in Nov 2018

2/10 Terrible

CElia

Mar 24, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

No respetaron la reservación y muy mal trato del recepcionista

Stayed 3 nights in Mar 2019

2/10 Terrible

javier omar

Mar 18, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malo atención.

Me cancelaron la reserva, esperar a que ni me. Cobren

Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Mar 7, 2019

Liked: Staff & service

It was not as they showed in pictures, the room I booked was not the one I booked through Expedia

Stayed 3 nights in Mar 2019

10/10 Excellent

Alison

Feb 21, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff were exceptionally gracious and helpful. The hotel is a lovely, well maintained building. The rooms aren’t fancy but they are clean and comfortable.

Stayed 1 night in Feb 2019

6/10 Okay

Leo

Feb 21, 2019

Liked: Cleanliness, staff & service, room comfort

Hodnocení

Služby hotelu výborné,jediné co nám vadilo hluk z ulice a restaurace přímo pod ložnicí.

Stayed 12 nights in Feb 2019

6/10 Okay

Verified traveller

Jan 6, 2019

Buena ubicacion, estacionamiento no siempre disponible, viejo en general, cama comoda, huele a humedad, aire acondicionado muy ruidoso.

Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Jan 5, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet, clean, spacious rooms. The staff was very friendly. The onsite restaurants were exceptional. There was a rooftop pool no one used but us.

Stayed 3 nights in Jan 2019

2/10 Terrible

Ed, San Francisco, CA

Jan 5, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

Very dirty all over the place. Broken light bulbs. Dusty doors. Beds are made of nailed pieces of cheap wood put together. Not even a chair in the room. Stained bed sheets with hairs. Rude personnel. Run away from this place.

Stayed 6 nights in Dec 2018

6/10 Okay

Verified traveller

Jan 4, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Jan 3, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty towels, noisy aircon, no hot water

Stayed 6 nights in Dec 2018

2/10 Terrible

Verified traveller

Jan 3, 2019

Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveller

Jan 2, 2019

Liked: Staff & service

Disliked: Property conditions & facilities

No está cerca de la playa el hotel es algo viejo y hace mucho ruido

Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Dec 26, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel agradable, excelente relación precio/calidad. El único inconveniente es que no hay mucho lugar de estacionamiento y eso puede ser complicado

Stayed 2 nights in Dec 2018

8/10 Good

Selene

Dec 19, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 1 night in Dec 2018

10/10 Excellent

Jorge

Dec 5, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy céntrico, en una zona súper segura, muy tranquilo

Stayed 4 nights in Nov 2018

8/10 Good

WILLIAM TELL MARENCO, PUERTO LA CRUZ

Nov 30, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Playa del Carmen de Paso

Importante mencionar la responsabilidad del dueño de este hotel con sus clientes. El hotel tenía problemas de electricidad y fuimos fuimos transferidos al "KLR The City Condos By Sercotel" fue un cambio inesperado bajo otras condiciones pero funcionales y cómodas.

Stayed 4 nights in Nov 2018

10/10 Excellent

Carloz, Tabasco

Nov 25, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena ubicacion. Seguro y accesible para la familia

Stayed 2 nights in Nov 2018

8/10 Good

Christian, zapopan, Jalisco

Nov 12, 2018

Liked: Property conditions & facilities, room comfort

Lugar muy seguro, las camas muy comodas, en general todo muy bien, nada mas la limpieza quedaba un poco a deber, en especial con los hornos de microondas, pero en general muy recomendable, volveremos pronto.

Stayed 6 nights in Nov 2018

10/10 Excellent

Brenda

Oct 10, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una grata sorpresa

La verdad este hotel nos sorprendió gratamente el área es muy tranquila rodeada de naturaleza y casas de vacaciones está relativamente cerca de la playa y de la 5ta avenida La habitación era cómoda y tenía todo lo necesario hasta tina de baño A escasos metros hay 3 restaurantes y un Oxxo así q si de ultima hora ocupas algo o quieres comprar una bebida es muy fácil hacerlo La terraza es fantástica para descansar y estar un poco en la alberca Lo recomiendo ampliamente

Stayed 10 nights in Sep 2018

6/10 Okay

Mariana

Sep 5, 2018

Liked: Room comfort

Disliked: Cleanliness, staff & service

Nada

El hotel se que es muy barato, sin embargo, uno llega y nadie se preocupa en ningún momento por la estancia. Pasaban dias sin que se limpiara ni la terraza (la cual estaba llena de cucarachas por la misma suciedad) ni el lugar de las bancas de la entrada, todo lleno de basura y colillas. El aseo al cuarto era mínimo, claramente no se barria ni trapeaba diariamente. Las toallas me dijeron que las cambiaban un dia si y uno no, no lo hicieron. La bienvenida al hotel es sin el más minimo interés en uno, sólo saludan, piden la credencial y le leen a uno las reglas como si fuera uno a entrar a una clinica de seguro. No fue buena la atención y menos la limpieza, a mi me encanta por las noches leer al aire libre, cosa que no pudo ser por la suciedad y las cucarachas. Recomiendo pongan un poco mas de atención a esos detalles. La foto que sale en la publicidad se ve muy bonita cuando para nada lo es. Gracias

Stayed 5 nights in Aug 2018

10/10 Excellent

Frida

Aug 27, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bonito y tranquilo

Es cómodo, cuenta con todos los servicios, tranquilo y sin ruido, limpio, buen precio, cercano a la playa (playacar), muelle ferry y centro comercial, personal amable

Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Aug 19, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable

Muy cómodo, habitación amplia, limpia, muy seguro, familiar, tiene piscina y clases de yoga

Stayed 3 nights in Aug 2018

2/10 Terrible

Aldo

Aug 11, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Property was very dirty dirty sheets dirty towels no air conditioning dirty water in the pool

Stayed 5 nights in Aug 2018

4/10 Poor

manuel adhiel

Aug 8, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nos entregaron el cuarto con la cama sucia se veia q no la limpiaron cuando saluo el nterior huesped con sabanas regadas y el baño con los jabones utilizados , la puerta de entrada no se le podia poner seguro por dentro , las recamareras entraron. La habitacion estando nosotros durmiendo

Stayed 1 night in Jul 2018

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Excel Sense Playacar Boutique Hotel

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