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Eurostars Hacienda Vista Real Hotel

3.5 star property
Hotel with free parking, a short walk to Playacar Golf Club

Choose dates to view prices

Photo gallery for Eurostars Hacienda Vista Real Hotel

Front of property
1 bedroom, in-room safe, laptop workspace, soundproofing
Suite
Outdoor pool
Suite

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Housekeeping
  • Pool
  • Laundry

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Double Room Premium with Terrace

1 bedroom, in-room safe, laptop workspace, soundproofing

Double Room Premium with Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 678 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Communicating Double Rooms 3 adults + 3 child

1 bedroom, in-room safe, laptop workspace, soundproofing

Communicating Double Rooms 3 adults + 3 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Classic Double Room

1 bedroom, in-room safe, laptop workspace, soundproofing

Classic Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (3 Adults and 1 child)

1 bedroom, in-room safe, laptop workspace, soundproofing

Family Room (3 Adults and 1 child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 678 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room (2 Adults and 1 child)

1 bedroom, in-room safe, laptop workspace, soundproofing

Family Room (2 Adults and 1 child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 678 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, Multiple Beds (Communicating 2 Adults)

1 bedroom, in-room safe, laptop workspace, soundproofing

Double Room, Multiple Beds (Communicating 2 Adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 2
  • 2 Double Beds and 1 Queen Bed

View all photos for Royal Suite

Suite

Royal Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 969 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Communicating Double Rooms 2 adults + 3 child

1 bedroom, in-room safe, laptop workspace, soundproofing

Communicating Double Rooms 2 adults + 3 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Family Room (3 Adults)

1 bedroom, in-room safe, laptop workspace, soundproofing

Family Room (3 Adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 678 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Communicating Double Rooms 4 adults + 1 child

1 bedroom, in-room safe, laptop workspace, soundproofing

Communicating Double Rooms 4 adults + 1 child

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Eco-friendly toiletries
2 bathrooms
Hair dryer
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

Premium Double Room Single Use, Terrace

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 1
  • 2 Double Beds

Classic Double Room Single Use

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Room (2 Adults)

1 bedroom, in-room safe, laptop workspace, soundproofing

Family Room (2 Adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room (2 Adults and 2 children)

1 bedroom, in-room safe, laptop workspace, soundproofing

Family Room (2 Adults and 2 children)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 678 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Communicating Double Rooms 4 adults

1 bedroom, in-room safe, laptop workspace, soundproofing

Communicating Double Rooms 4 adults

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Eco-friendly toiletries
2 bathrooms
Hair dryer
  • 969 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Queen Bed

Royal Suite (Single Use)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Eco-friendly toiletries
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 1
  • 1 Queen Bed

View all photos for Communicating Double Rooms 4 adults + 2 child

1 bedroom, in-room safe, laptop workspace, soundproofing

Communicating Double Rooms 4 adults + 2 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Eco-friendly toiletries
2 bathrooms
Hair dryer
  • 969 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Communicating Double Rooms 3 adults + 2 child

1 bedroom, in-room safe, laptop workspace, soundproofing

Communicating Double Rooms 3 adults + 2 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Communicating Double Rooms 5 adults

1 bedroom, in-room safe, laptop workspace, soundproofing

Communicating Double Rooms 5 adults

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Eco-friendly toiletries
2 bathrooms
Hair dryer
  • 969 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Queen Bed

View all photos for Communicating Double Rooms 5 adults + 1 child

1 bedroom, in-room safe, laptop workspace, soundproofing

Communicating Double Rooms 5 adults + 1 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Eco-friendly toiletries
2 bathrooms
Hair dryer
  • 969 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Suite

1 bedroom, in-room safe, laptop workspace, soundproofing

Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room -6 guests- Superior

1 bedroom, in-room safe, laptop workspace, soundproofing

Family Room -6 guests- Superior

  • Sleeps 6
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

View all photos for Quadruple Room Superior

1 bedroom, in-room safe, laptop workspace, soundproofing

Quadruple Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Superior

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room Superior

1 bedroom, in-room safe, laptop workspace, soundproofing

Quadruple Room Superior

  • Sleeps 4
  • 1 Twin Sofa Bed, 2 Double Beds and 1 King Bed

View all photos for Double Room Classic

1 bedroom, in-room safe, laptop workspace, soundproofing

Double Room Classic

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room Superior

1 bedroom, in-room safe, laptop workspace, soundproofing

Quadruple Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room -6 guests- Superior

1 bedroom, in-room safe, laptop workspace, soundproofing

Family Room -6 guests- Superior

  • Sleeps 6
  • 1 Twin Sofa Bed, 1 King Bed and 2 Double Beds

View all photos for Triple Room Superior

1 bedroom, in-room safe, laptop workspace, soundproofing

Triple Room Superior

  • Sleeps 3
  • 2 Double Beds

View all photos for Triple Room Superior

1 bedroom, in-room safe, laptop workspace, soundproofing

Triple Room Superior

  • Sleeps 3
  • 2 Double Beds

View all photos for 2-Bedroom Apartment

1 bedroom, in-room safe, laptop workspace, soundproofing

2-Bedroom Apartment

  • Sleeps 5
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

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About the area

Map
Paseo Chichen Itza Retorno 3 Playacar, Riviera Maya, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 8 min walk - 0.7 km
  • Playacar Beach - 14 min walk - 1.2 km
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.6 km
  • Quinta Avenida - 19 min walk - 1.6 km
  • Playa del Carmen Main Beach - 3 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Don Rafael - ‬5 min drive
  • ‪Casa Sofia - ‬14 min walk
  • ‪Rolandi's - ‬14 min walk
  • ‪Don Sirloin Playacar - ‬15 min walk
  • ‪Lara & Luca - ‬13 min walk

About this property

Eurostars Hacienda Vista Real Hotel

Hotel near Playacar Golf Club
Near Playacar Beach and Playa del Carmen Maritime Terminal, Eurostars Hacienda Vista Real Hotel provides a swim-up bar, a terrace, and a garden. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Swimming pool with a swim-up bar
  • Free self parking
  • A roundtrip airport shuttle (surcharge), an outdoor pool, and a water dispenser
  • A living plant wall, luggage storage, and concierge services
Room features
All 77 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Eco-friendly toiletries, tubs or showers, and hair dryers
  • Eco-friendly cleaning products, daily housekeeping, and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • A swim-up bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 steps to reach entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.74 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7 AM to 5:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Eurostars Hacienda
Eurostars Hacienda Vista Real
Eurostars Hacienda Vista Real Hotel
Eurostars Hacienda Vista Real Hotel Playa del Carmen
Eurostars Hacienda Vista Real Playa del Carmen
Eurostars Vista Real
Hacienda Vista Real
Hacienda Vista Real Hotel
Hotel Eurostars Hacienda Vista Real
Hotel Hacienda Vista Real

Frequently asked questions

Does Eurostars Hacienda Vista Real Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–5:00 PM.

How much does it cost to stay at Eurostars Hacienda Vista Real Hotel?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Eurostars Hacienda Vista Real Hotel on Aug 28, 2025 start from CA $98.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Eurostars Hacienda Vista Real Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eurostars Hacienda Vista Real Hotel?

Self parking is free at this property.

What time is check-in at Eurostars Hacienda Vista Real Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Eurostars Hacienda Vista Real Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Eurostars Hacienda Vista Real Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Eurostars Hacienda Vista Real Hotel located?

Located in Playacar, this hotel is within 1 mi (2 km) of Playacar Golf Club, Quinta Avenida, and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach is 1.2 mi (2 km) away.

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Eurostars Hacienda Vista Real Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 271 out of 701 reviews
Rating 8 - Good. 268 out of 701 reviews
Rating 6 - Okay. 107 out of 701 reviews
Rating 4 - Poor. 38 out of 701 reviews
Rating 2 - Terrible. 17 out of 701 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities at a quiet and convenient location.
Stayed 5 nights in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Cool hotel, very quiet, great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe, rooms are nice, walkable to the beach and to local eatery and Oxxo. Staff were friendly and helpful
Stayed 4 nights in Mar 2025

10/10 Excellent

Yang

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is quiet and tidy, and the staff are enthusiastic. The breakfast is generally acceptable, though the taste is a bit salty. Transportation is not very convenient, requiring a taxi to get around. The rooms are spacious and clean.
Stayed 4 nights in Jun 2025

8/10 Good

Yug

It's a good option for a affordable hotel stay. Nothing fancy or welcoming though. But had good, decent rooms with good bathroom. Included breakfast is good & the pool area as well. Overall, not too bad for an affordable option.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
The room we booked was small, so we asked for an upgrade and for little money we got an amazing room! Employees were very nice and we had a very nice time. Only thing is that you need a car. It is in a residencial area and there is nothing around
Stayed 2 nights in May 2025

10/10 Excellent

Jeison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place Perfect for us
Stayed 3 nights in Mar 2024

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
9/10 stay, super closed to parks and centro. Breakfast every morning.
Stayed 5 nights in Nov 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service
Disliked: Amenities
There is much that is very good about Eurostars Hacienda Vista Real Hotel but it isn't for everyone. My wife and I enjoyed it thoroughly but we enjoyed it most because it was safe and quite and beautiful. AND because the staff were so friendly and helpful. They have done a lot of work to upgrade the facility but it still requires work that appears to be ongoing.
Stayed 21 nights in Mar 2025

8/10 Good

YVONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite location
Stayed 8 nights in Feb 2024

8/10 Good

Theri

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place. Didn’t have some of the amenities we were counting on such as laundry and room service, but had laundry place and a few restaurants near by. Staff was super nice and helpful. I was in a gated area so felt really safe. The breakfast was great! Beach was a close walk and they had beach towels.
Stayed 10 nights in Dec 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
I’ll go back again!
Stayed 4 nights in Nov 2024

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our room. The pool was nice. The swim up bar was not being used but we wouldn't have generally used this anyway. Breakfast was always good, the staff always friendly. Only thing was the walk to 5th Avenue, doable but took a good 20-25 minutes. They do offer free parking though and have bikes to rent.
Stayed 9 nights in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Charming
Stayed 2 nights in Mar 2024

10/10 Excellent

Ahlicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AWESOME
Stayed 5 nights in Mar 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Like: friendly staff. Nice place. Don't like: Hard to find, there are not a sign to indicate where is the hotel and for a foreign it s not evident. The food was too simple and taked a lot of time. The bathroom doesn't have air extractor, the shower splash out alll the place.

10/10 Excellent

DR. MIGUEL ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy tranquilo, limpio, ordenado, desayuno, bueno la habitación muy cómoda para cinco personas con dos recámaras, perfecto estacionamiento que es de terracería, pero es un detalle
Stayed 4 nights in Jul 2025

8/10 Good

Dawn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Maria Ibet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy cómodo, instalaciones optimas, camas muy cómodas, muy buena opción si te vas a mover en los alrededores como cenotes o parques, muy tranquilo, silencioso, ideal para descansar.
Stayed 7 nights in Mar 2025

6/10 Okay

maja

Liked: Staff & service, property conditions & facilities
Een mooie locatie om te overnachten. Goed ontbijt variatie genoeg. Kamers zijn vochtig en wat muffig.
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Stayed 8 nights in Dec 2024

4/10 Poor

Carlainya

Liked: Cleanliness
Stayed 7 nights in Dec 2024

10/10 Excellent

Leonel

Stayed 2 nights in Dec 2024

6/10 Okay

Wendy

Liked: Cleanliness, staff & service
Parking lot had nails. I was scared to punched my tires. The room windows dis not lock, couldnt sleep thinking some one can come in. I was move to two rooms because the lights went off . No a/c horrible. I had to fight to get transferred to a good room . They had to give me a suite double bed because they didnt have rooms close by my family member. It work at last , but it was a hassle.
Stayed 4 nights in Nov 2024

10/10 Excellent

Carlos

Excelente
Stayed 1 night in Sep 2024