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El Dorado Royale, Gourmet All Inclusive by Karisma

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View from room
On the beach, white sand, free beach cabanas, sun loungers
6 outdoor pools, pool umbrellas
6 outdoor pools, pool umbrellas
6 outdoor pools, pool umbrellas

Overview of El Dorado Royale, Gourmet All Inclusive by Karisma

VIP Access

El Dorado Royale, Gourmet All Inclusive by Karisma

5.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • All-inclusive
Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationPlaya Paraiso Golf Course6 min drive
  • Popular LocationParadise Beach11 min drive
  • Popular LocationEl Manglar Golf Course19 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)31 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

About this area

Playa del Carmen

Located in Playa del Carmen, El Dorado Royale, Gourmet All Inclusive by Karisma is on the beach. Playa Paraiso Golf Course and El Manglar Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Arrecife de Puerto Morelos National Park and Selvatica Adventure Kingdom. Discover the area's water adventures with scuba diving, parasailing, and windsurfing nearby, or enjoy the great outdoors with horse riding.
Visit our Playa del Carmen travel guideOpens in a new window
View more Aparthotels in Playa del CarmenOpens in a new window
Map

What's nearby

  • Playa Paraiso Golf Course - 6 min drive
  • Sanctuary of Hope and Time Capsule - 9 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 9 min drive
  • Paradise Beach - 11 min drive
  • El Manglar Golf Course - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • Il'Olivo - 9 min drive
  • Blue Fish - 10 min drive
  • Havana Moon - 10 min drive
  • Tramonto - 10 min drive
  • Quesadillas de la Colonia - 11 min drive

About this property

El Dorado Royale, Gourmet All Inclusive by Karisma

Adults-only oceanfront luxury

Property Location
With a stay at El Dorado Royale, Gourmet All Inclusive by Karisma in Playa del Carmen (Playacar), you'll be a 7-minute drive from Playacar Golf Club. This 5-star property is 2.4 mi (3.8 km) from Quinta Avenida and 2.4 mi (3.9 km) from Playa del Carmen Main Beach.

Rooms
Make yourself at home in one of the 478 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and an indoor pool. Additional features at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Visit one of the 8 bars/lounges, 2 beach bars, and 4 swim-up bars for a refreshing drink.


Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
El Dorado Royale, Gourmet All Inclusive by Karisma offers 476 air-conditioned accommodations with indoor private spa tubs and free minibar items. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the aparthotel. 6 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

NÁAY SPA has 13 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

All-inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Bartending
Cooking
Dancing
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Beach

  • On the beach
  • Free beach cabanas
  • Beach massages
  • Beach umbrellas
  • Beach towels
  • Beach sun loungers

Pool/Spa

  • 6 outdoor pools
  • Umbrellas
  • Indoor private spa tub
  • Private spa tub
  • Spa tub
  • Massages
  • Spa services
  • 13 treatment rooms
  • Swedish massages
  • Deep-tissue massages
  • Outdoor treatment area
  • Aromatherapy
  • Couples treatment room(s)
  • Body scrubs
  • Facials
  • Sports massage
  • Hot stone massages
  • Body wraps

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Car required
  • On site car rental

Restaurants on site

  • COCOTAL
  • LA ISLA
  • D´ITALIA CASITAS
  • SANTA FE GRILL
  • KAMPAI

Food and drink

  • Coffee/tea maker

Dining

  • Free cooked-to-order breakfast available daily 6:30 AM–11:00 AM
  • 14 restaurants
  • 4 swim-up bars, 4 bars/lounges and 1 beach bar
  • Stocked minibar (free)
  • Couples dining
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Hair dryer
  • Towels provided
  • Bathrobes
  • Toilet paper
  • Slippers
  • Shampoo
  • Free toiletries
  • Soap

Living spaces

  • Sitting area

Entertainment

  • Flat-screen TV
  • Evening entertainment
  • Pool or billiards table
  • Table tennis table
  • Karaoke
  • Games

Outdoor areas

  • Terrace
  • Garden
  • Picnic area
  • Outdoor furniture
  • Outdoor entertainment area
  • Walkway to water

Work spaces

  • 3 meeting rooms
  • Laptop workspace
  • Conference space (22291 square feet)

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevators
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • 24-hour front desk

Location highlights

  • Near the ocean
  • Near the sea
  • On the waterfront

Things to do

  • Health club
  • Outdoor tennis courts
  • Lazy river
  • Bicycle tour information
  • Beach volleyball on site
  • Kayaking on site
  • Volleyball on site
  • Beach yoga on site
  • Tennis on site
  • Aerobics classes on site
  • Ecotours on site
  • Yoga classes on site
  • Scuba diving nearby
  • Parasailing nearby
  • Horse riding nearby
  • Windsurfing nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 476 rooms
  • 2 floors
  • Romance packages available
  • Local artist showcase
  • Locally-owned & organized tours & activities

Similar properties

See similar properties

Playa del Carmen
Playa del Carmen
Guest rating 4+
Guest rating 4+
5 star
5 star
Apart-hotel
Apart-hotel
Air conditioned
Air conditioned
Free WiFi
Free WiFi
Family-friendly
Family-friendly

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
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El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
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El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

Frequently asked questions

Does El Dorado Royale, Gourmet All Inclusive by Karisma have a pool?

Yes, this property has 6 outdoor pools.

Is El Dorado Royale, Gourmet All Inclusive by Karisma pet-friendly?

No, only service animals are welcome at the property.

How much is parking at El Dorado Royale, Gourmet All Inclusive by Karisma?

Self parking is free at this property.

What time is check-in at El Dorado Royale, Gourmet All Inclusive by Karisma?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at El Dorado Royale, Gourmet All Inclusive by Karisma?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at El Dorado Royale, Gourmet All Inclusive by Karisma?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, volleyball, and more.

Where is El Dorado Royale, Gourmet All Inclusive by Karisma located?

Nestled on the beach, this Playa del Carmen aparthotel is 17.9 mi (28.8 km) from Playacar Golf Club.

Can I cancel my reservation for free at El Dorado Royale, Gourmet All Inclusive by Karisma and receive a full refund?

Yes, El Dorado Royale, Gourmet All Inclusive by Karisma offers free cancellation on select room rates, because flexibility matters! Please refer to El Dorado Royale, Gourmet All Inclusive by Karisma cancellation policy on our site for more details about any exclusions or requirements.

El Dorado Royale, Gourmet All Inclusive by Karisma Reviews

El Dorado Royale, Gourmet All Inclusive by Karisma Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 671 out of 1069 reviews" "
" "10 - Excellent 63%
Rating 8 - Good. 237 out of 1069 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 97 out of 1069 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 38 out of 1069 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 26 out of 1069 reviews" "
" "2 - Terrible 2%

9.3/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

9.1/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Excellent

Vikram Singh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience of first time all inclusive!

8/10 Good

Urial, Flushing

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with wonderful caring staff.

8/10 Good

Amy O

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were disappointed that we could not rent bikes to ride around the property. Otherwise, it was a beautiful and well maintained resort; we only had 1 problem with a dinner reservation that was not made as well thought.

10/10 Excellent

Sandra Ellen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at El Royale - lots of food choices but we do recommend that you make dinner reservations upon your arrival to ensure availability at the restaurants you want to eat at. We stayed over New Years and the entertainment and celebration was fabulous for NYE! We do wish there had been more bars open after 4:00 as many of the pool bars close at 4:00 and then it became more challenging to find drinks without going to restaurants. Overall, we would go back. Staff was friendly and helpful.

8/10 Good

Jerry

Travelled with partner