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El Dorado Royale, Gourmet All Inclusive by Karisma

Star Rating
5 out of 5

Information

Reviews

4.5 / 5Excellent
698 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • All-inclusive

Map

What's nearby

  • Popular Location
    Yucatek Divers
    4 min drive
  • Popular Location
    Playa del Carmen Maritime Terminal
    5 min drive
  • Popular Location
    Playacar Golf Club
    7 min drive
  • Airport
    Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    89 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Luxury Junior Suite

    Room Amenities

    • Sleeps 3
    More details
  • Beachfront Junior Suite

    Room Amenities

    • Beach view
    • Sleeps 2
    More details
  • Swim Up Junior Suite

    Room Amenities

    • Beach view
    • Sleeps 3
    More details
  • Beachfront Honeymoon Suite

    Room Amenities

    • Beach view
    • Sleeps 2
    More details

About this area

Playa del Carmen

Located on the beach, El Dorado Royale, Gourmet All Inclusive by Karisma is in Playa del Carmen's Playacar neighbourhood. Quinta Avenida and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach Club. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed.

What's nearby

  • Popular Location
    Yucatek Divers - 4 min drive
  • Popular Location
    Playa del Carmen Maritime Terminal - 5 min drive
  • Popular Location
    Playa del Carmen Main Beach - 5 min drive
  • Popular Location
    Nuestra Senora del Carmen Catholic Church - 5 min drive
  • Popular Location
    Playacar Golf Club - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • Where to eat
  • Serves breakfast, brunch and lunch.

About this property

El Dorado Royale, Gourmet All Inclusive by Karisma

Elegant adults-only property on the beach
Catch some rays at the beach or spend the day relaxing at El Dorado Royale, Gourmet All Inclusive by Karisma's full-service spa. Then enjoy a meal at one of the resort's 10 restaurants. All 478 rooms feature thoughtful touches such as free minibar items and bathrobes, along with free WiFi and 24-hour room service. Other amenities available to guests include flat-screen TVs, premium bedding and separate bathtubs and showers.
El Dorado Royale, Gourmet All Inclusive by Karisma offers 478 forms of air-conditioned accommodation with free minibar items and a safe. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.
Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Playa del Carmen resort provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)
Meals and beverages at companion properties
Activities and facilities/equipment
All non-motorised water sports, land activities and use of recreational facilities and equipment are included.
Water activities
Kayaking
Snorkelling
Land activities
Cycling
Fitness facilities
Tennis
Volleyball
Lessons/classes/games
Yoga
Entertainment
On-site live performances
Other inclusions
Shuttle service to off-site activities

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Policies

Check-in

Check-in between 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types at the property

MastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. Only registered guests are allowed in the guest rooms.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Return airport shuttle (surcharge)

Food and drink

  • All buffet and à la carte meals, snacks and beverages included
  • 10 restaurants and 1 coffee shop/cafe
  • 4 swim-up bars, 2 beach bars and 8 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Aerobics classes
  • Beach volleyball
  • Beach yoga
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool

Conveniences

  • Ballroom
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby things to do

Activities

Where to eat

4.5

Excellent

5 - Excellent
457
4 - Good
156
3 - Okay
51
2 - Mediocre
24
1 - Poor
10
4.6
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I thought the beach was less than desirable and the food was okay not great.

Stayed 7 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, comfortable rooms and amazing staff. Food was ok but if hotel had been busy would never have gotten into the restaurants that needed a reservation. While the man made reef is a great idea it didn’t make for a great view, that could have been done in a better way than dumping concrete blocks in the ocean

Stayed 4 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely awesome. I totally am coming back. I will definitely stay within the Karisma brand.

Stayed 4 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Nov. 2019

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