- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov. 2019
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El Dorado Royale, Gourmet All Inclusive by Karisma
Star Rating
Information
Reviews
Excellent
698 reviews
Amenities
- Pool
- Free WiFi
- Free parking
- All-inclusive
Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO
What's nearby
- Yucatek Divers
- 4 min drive
- Playa del Carmen Maritime Terminal
- 5 min drive
- Playacar Golf Club
- 7 min drive
- Cozumel, Quintana Roo (CZM-Cozumel Intl.)
- 89 min drive
Choose dates to view prices
Book online or call:
1-866-500-4938Luxury Junior Suite
Room Amenities
- Sleeps 3
More detailsBeachfront Junior Suite
Room Amenities
- Beach view
- Sleeps 2
More detailsSwim Up Junior Suite
Room Amenities
- Beach view
- Sleeps 3
More detailsBeachfront Honeymoon Suite
Room Amenities
- Beach view
- Sleeps 2
More details
About this area
Playa del Carmen
Located on the beach, El Dorado Royale, Gourmet All Inclusive by Karisma is in Playa del Carmen's Playacar neighbourhood. Quinta Avenida and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach Club. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed.
What's nearby
- Yucatek Divers - 4 min drive
- Playa del Carmen Maritime Terminal - 5 min drive
- Playa del Carmen Main Beach - 5 min drive
- Nuestra Senora del Carmen Catholic Church - 5 min drive
- Playacar Golf Club - 7 min drive
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
Restaurants
- Where to eat
- Serves breakfast, brunch and lunch.
About this property
All-inclusive details
This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)
Meals and beverages at companion properties
Activities and facilities/equipment
All non-motorised water sports, land activities and use of recreational facilities and equipment are included.
Water activities
Kayaking
Snorkelling
Land activities
Cycling
Fitness facilities
Tennis
Volleyball
Lessons/classes/games
Yoga
Entertainment
On-site live performances
Other inclusions
Shuttle service to off-site activities
Awards and affiliations
Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Policies
Check-in
Check-in between 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Cribs (infant beds) are not available.
Pets
- Pets not allowed
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. Only registered guests are allowed in the guest rooms.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- Free valet parking
- Return airport shuttle (surcharge)
Food and drink
- All buffet and à la carte meals, snacks and beverages included
- 10 restaurants and 1 coffee shop/cafe
- 4 swim-up bars, 2 beach bars and 8 bars/lounges
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Aerobics classes
- Beach volleyball
- Beach yoga
- Fitness centre
- Full-service spa
- Indoor pool
- Kayaking
- Outdoor pool
- Sauna
- Hot tub
- Steam room
- Volleyball
- Yoga classes
Family friendly
- Dry-cleaning service
- Indoor pool
- Laundry facilities
- Lazy river
- Outdoor pool
Conveniences
- Ballroom
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- Spanish
Business services
- Business centre
- Meeting rooms
Outdoors
- Beach loungers
- Beach umbrellas
- Beachfront location
- Free beach cabanas
- Garden
- Terrace
Spa
- 10 treatment rooms
- Aromatherapy
- Ayurvedic treatments
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Detox wraps
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - on the beach
- Massage - prenatal
- Massage - sports
- Massage - swedish
- Massage - Thai
- Massage/treatment rooms
- Outdoor treatment areas
- Sauna
- Spa open daily
- Hot tub
- Steam room
More
- Beach towels
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Air conditioning
- Premium bedding
Bathroom
- Bathrobes
- Free toiletries
- Hairdryer
- Separate bathtub and shower
- Shampoo
- Soap
- Toilet paper
- Towels
Entertainment
- flat-screen TV
Food and drink
- Coffee/tea maker
- Free bottled water
- Free minibar
More
- Iron/ironing board
- Phone
- Safe
- Slippers
- Turndown service
Nearby things to do
Activities
- Parasailing
- Scuba diving
- Windsurfing
Where to eat
- Serves breakfast, brunch and lunch.
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the beach was less than desirable and the food was okay not great.
Stayed 7 nights in Nov. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable rooms and amazing staff. Food was ok but if hotel had been busy would never have gotten into the restaurants that needed a reservation. While the man made reef is a great idea it didn’t make for a great view, that could have been done in a better way than dumping concrete blocks in the ocean
Stayed 4 nights in Nov. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awesome. I totally am coming back. I will definitely stay within the Karisma brand.
Stayed 4 nights in Nov. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov. 2019
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