Title: City Express by Marriott Playa Del Carmen (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # City Express by Marriott Playa Del Carmen Suburban hotel with free parking, near Playa del Carmen Main Beach ## Photo gallery for City Express by Marriott Playa Del Carmen ![Restaurant - City Express by Marriott Playa Del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4640000/4632300/4632218/af22d893.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - City Express by Marriott Playa Del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4640000/4632300/4632218/7f57488b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 2 Double Beds - City Express by Marriott Playa Del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4640000/4632300/4632218/bc9f5cc7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - City Express by Marriott Playa Del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4640000/4632300/4632218/f08ba8d7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - City Express by Marriott Playa Del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4640000/4632300/4632218/0ed65014.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Playa del Carmen, City Express by Marriott Playa Del Carmen offers a vibrant retreat. Start your day with continental breakfast, stay active at the 24-hour gym, or relax by the outdoor pool with sun loungers. Previous guests have praised its proximity to Quinta Avenida and helpful staff. ## Reviews 7.6 Good ## Popular amenities - Pool - Breakfast included - Parking included - Free WiFi - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Jan. 25 - Jan. 26](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=4632218&PinnedHotelID=4632218&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=4632218&PinnedHotelID=4632218&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 26 - Jan. 27](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=4632218&PinnedHotelID=4632218&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=4632218&PinnedHotelID=4632218&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4632218&PinnedHotelID=4632218&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4632218&PinnedHotelID=4632218&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=4632218&PinnedHotelID=4632218&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=4632218&PinnedHotelID=4632218&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Room, 2 Double Beds ![Room, 2 Double Beds](https://images.trvl-media.com/lodging/5000000/4640000/4632300/4632218/9911443e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds 8.0 Very good 5 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds LCD TV Blackout drapes/curtains Hair dryer Private bathroom Cable channels - Sleeps 4 - 2 Double Beds ### View all photos for Room, 1 Queen Bed ![Room, 1 Queen Bed](https://images.trvl-media.com/lodging/5000000/4640000/4632300/4632218/3778213b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed 8.4 Very good 9 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds LCD TV Blackout drapes/curtains Hair dryer Private bathroom Cable channels - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, 1 King Bed ![Desk, blackout drapes, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4640000/4632300/4632218/efa36ead.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Soundproofed Air conditioning Free cribs/infant beds LCD TV Blackout drapes/curtains Hair dryer Private bathroom Cable channels - Sleeps 4 - 1 King Bed ### View all photos for Suite, 2 Double Beds ![Suite, 2 Double Beds](https://images.trvl-media.com/lodging/5000000/4640000/4632300/4632218/bc9f5cc7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Double Beds 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds LCD TV Blackout drapes/curtains Hair dryer Private bathroom Cable channels - Sleeps 4 - 2 Double Beds ### View all photos for Suite, 1 King Bed ![Desk, blackout drapes, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4640000/4632300/4632218/efa36ead.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Soundproofed Air conditioning Free cribs/infant beds LCD TV Blackout drapes/curtains Hair dryer Private bathroom Cable channels - Sleeps 2 - 1 King Bed ## You may also like Ad ![Interior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7840000/7833200/7833194/d9f248af_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sahara Hotel Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Air conditioning 7.6 Good 221 reviews CA $60 CA $79 total includes taxes & fees Feb 25 - Feb 26 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sahara-Hotel.h7833194.Hotel-Information?chkin=2026-2-25&chkout=2026-2-26&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=3a02c0a1-5310-4bd0-a9ab-5047d41fc6cd&top_cur=CAD) Ad ![On the beach, white sand, free beach shuttle, free beach cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/50000000/49270000/49260300/49260249/8aba6b14_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Sunset Princess - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 88 reviews CA $365 CA $454 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=3a02c0a1-5310-4bd0-a9ab-5047d41fc6cd&top_cur=CAD) Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15100000/15100000/15099921/a6fa7998_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### El Beso Adults Only at Ocean Riviera Paradise - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 1,001 reviews CA $502 CA $612 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-El-Beso-All-Inclusive-Adults-Only.h15099921.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=3a02c0a1-5310-4bd0-a9ab-5047d41fc6cd&top_cur=CAD) Ad ![Beach bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70890000/70882500/70882476/0943f1d6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Etéreo, Auberge Collection Maroma - 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Adults Only Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 404 reviews CA $938 CA $1,290 total includes taxes & fees Feb 25 - Feb 26 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information?chkin=2026-2-25&chkout=2026-2-26&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=3a02c0a1-5310-4bd0-a9ab-5047d41fc6cd&top_cur=CAD) Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3387fb5f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,931 reviews CA $548 CA $667 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information?chkin=2026-1-27&chkout=2026-1-28&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=3a02c0a1-5310-4bd0-a9ab-5047d41fc6cd&top_cur=CAD) Ad ![View from property](https://images.trvl-media.com/lodging/8000000/7740000/7731300/7731297/d3669ea2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Platinum Yucatan Princess Adults Only - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 3,000 reviews CA $376 CA $477 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Platinum-Yucatan-Princess-Adults-Only-All-Inclusive.h7731297.Hotel-Information?chkin=2026-1-30&chkout=2026-1-31&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=3a02c0a1-5310-4bd0-a9ab-5047d41fc6cd&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-City-Express-Playa-Del-Carmen.h4632218.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-City-Express-Playa-Del-Carmen.h4632218.Hotel-Information) ## About the area Located in Playacar, a neighborhood in Playa del Carmen, City Express by Marriott Playa Del Carmen is in the suburbs and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Temazcal Natura and Xaman Ha Aviary are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62166%2C-87.08913&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gXgyOEHoBOfu2LIw4V442QaQqbo=) Avenida Balamkanche, Playacar Fase II, Playa del Carmen, QROO, 77710 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 19 min walk \- 1.6 km - Mayan Ruins of Playacar 16 min walk \- 1.4 km - Playacar Golf Club 16 min walk \- 1.4 km - Xaman Ha Aviary 17 min walk \- 1.5 km - Playa del Carmen Maritime Terminal 19 min walk \- 1.6 km ### Getting around - Cancun Intl. Airport (CUN) 49 min drive ### Restaurants - La brioche 11 min walk - McDonald's 9 min walk - Perché No Italian Food 9 min walk - Starbucks 11 min walk - Vips 13 min walk ## About this property ### City Express by Marriott Playa Del Carmen Hotel near Quinta Avenida Close to Playacar Golf Club and Playa del Carmen Maritime Terminal, City Express by Marriott Playa Del Carmen provides free full breakfast, dry cleaning/laundry services, and a gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - A free area shuttle, an electric car charging station, and 1 meeting room - A TV in the lobby, coffee/tea in the lobby, and smoke-free premises Room features All 135 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Extra amenities include: - Bathrooms with showers and free toiletries - 32-inch LCD TVs with cable channels - Recycling, free infant beds, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/c393aec1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Garden Playa del Carmen Playacar - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 1,002 reviews CA $89 CA $112 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/16000000/16000000/15990100/15990017/ebabb713.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel52 Luis Donaldo Colosio - Pool - Spa - Parking included - Free WiFi 8.0 Very good 657 reviews CA $73 CA $96 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-28&selected=15990017&PinnedHotelID=15990017&HadPinnedHotel=true®ionId=-1&adults=2) ![42-inch LED TV with cable channels, TV](https://images.trvl-media.com/lodging/10000000/9740000/9738500/9738414/9728f897.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Angelo's Ejidal - 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Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,009 reviews CA $148 CA $183 total includes taxes & fees Feb 7 - Feb 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=29380961&PinnedHotelID=29380961&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/c260a12a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Caribbean Paradise Hotel & Spa - 5th Avenue Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 7.4 Good 815 reviews CA $66 CA $87 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=4632218&PinnedHotelID=4632218&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4632218,1587167,15990017,9738414,37070571) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Electric car charging station on site - Free area shuttle up to 10 km - Free beach shuttle - Free uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Free full breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends - Coffee and tea in common areas ### Things to do - Gym - Outdoor pool - TV in common areas ### Family friendly - Free area shuttle - In-room crib - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 24-hour business center - Meeting room ### Outdoors - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 3 floors - Banquet hall - Built in 2012 - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### More - Air conditioning - Desk - Desk chair - Energy-saving switches in guestrooms - Iron/ironing board - Phone - Recycling - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 1 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 56.57 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention Pool access available from 10:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms A car is not required for transportation to and from this property ### Property is also known as City Express Playa Carmen City Hotel Playa Express Carmen City Express Playa Del Carmen Riviera Maya, Mexico City Express Playa Carmen Hotel City Express Playa del Carmen City Express by Marriott Playa Del Carmen Hotel City Express by Marriott Playa Del Carmen Playa del Carmen City Express by Marriott Playa Del Carmen Hotel Playa del Carmen ## Frequently asked questions ### Does City Express by Marriott Playa Del Carmen have a pool? ### How much does it cost to stay at City Express by Marriott Playa Del Carmen? ### Is City Express by Marriott Playa Del Carmen pet-friendly? ### How much is parking? ### What time is check-in at City Express by Marriott Playa Del Carmen? ### What time is check-out at City Express by Marriott Playa Del Carmen? ### Where is City Express by Marriott Playa Del Carmen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## City Express by Marriott Playa Del Carmen Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.2 Location ### 8.0 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 365 8 - Good 321 6 - Okay 142 4 - Poor 90 2 - Terrible 86 ## Reviews ### 10/10 Excellent #### Flora Dec 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Suite was great for our family. Good food and great service. Staff were friendly. Pool was clean and we used all the facilities: office space, game room and gardens. ![Great location](https://a.travel-assets.com/ugc/hotel-reviews/62d92351-eedd-4584-9b83-36646ede7c51-1766952428749.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Close to shops](https://a.travel-assets.com/ugc/hotel-reviews/cb4ffd45-e359-44bc-a023-0d046fed398f-1766952431423.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Close to beautiful beaches](https://a.travel-assets.com/ugc/hotel-reviews/0c05459a-33cc-40f0-b713-e98f88078f12-1766952428153.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Close to playa del Carmen beach.](https://a.travel-assets.com/ugc/hotel-reviews/3fa654a7-3f4f-4335-a392-76b54aac74de-1766952424353.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Flora Stayed 2 nights in Dec 2025 ### 4/10 Poor #### Brenda Jan 7, 2026 Rooms were decent for what you paid, service wasn't the greatest. Had issues with the toilet a few times, housekeeping wasn't the best. We would have to constantly ask for towels. Location isn't bad at all, they have a shuttle service to the 5th avenue which was very helpful. They also had some stores that were a good walking distance with a McDonalds nearby and an amazing taco stand. I don't see myself rebooking a this place again. ##### Brenda Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Fabián Jun 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel is very good , offer very good breakfast, swimming pool , gym, and very clean rooms ,and is close to all parks ,and outside the vans service to the parks and restaurants, all was perfect to me . ##### Fabián Stayed 6 nights in Jun 2025 ### 8/10 Good #### Janette Mar 11, 2025 Liked: Staff & service, amenities, property conditions & facilities The location is convenient. Several restaurants nearby. ##### Janette ### 10/10 Excellent #### Patricia Dec 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location ##### Patricia Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Louise Feb 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They were a great stop for the night before catching the ferry to Cozumel the next day. Kids and grandparents had a great stay, and dinner options were just rtros away. ##### Louise Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Christian Dec 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good service and friendly, Clean room and free breakfast. ##### Christian Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Nedra Jan 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities There was a nice restaurant that shared the hotel’s parking lot, & we enjoyed dinner there. ##### Nedra Stayed 1 night in Jan 2024 ### 6/10 Okay #### Eric Dec 27, 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities The room was clean and people were friendly. Also, the breakfast was quite good. On the negative side, television services were very poor, the beds were hard, and the blinds did not work properly. Storage in terms of a dresser or drawers was also very lacking. It was quite small and uncomfortable for my wife, 2 sons, and I and we checked out early. ##### Eric Stayed 7 nights in Dec 2024 ### 6/10 Okay #### janett Jan 5, 2025 Liked: Amenities, property conditions & facilities I like the location and the room space. No safe box in the room . I did not like the service and house keeping. We are 4 and only have 2 towels we call front desk and They never bring the towels to the room we had to go to front desk to get them and we got a towel with holes like and old rag. House keeping take the towels to change them and never bring them back we had to go again and pick them up at the front desk the kleenex tissues were finish and not rapleced ##### janett Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### OSCAR Dec 4, 2025 🙏 ##### OSCAR Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Cesar Sep 13, 2025 Liked: Amenities Todo excelente ##### Cesar Stayed 1 night in Sep 2025 ### 4/10 Poor #### Luis Rosado Jul 23, 2025 It’s a very basic hotel w ##### Luis Rosado Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Walter Mar 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place to stay ##### Walter Stayed 1 night in Mar 2024 ### 8/10 Good #### Patricia Dec 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We got a nice time while We were visiting around ##### Patricia Stayed 5 nights in Dec 2024 ### 4/10 Poor #### Frenny Jun 28, 2025 Disliked: Staff & service, amenities, property conditions & facilities The hotel was in a bad location with construction going on and nothing to do in a walkable distance. ##### Frenny Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Elsa Liliana Mar 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved this hotel, really charming,very clean,great breakfast,we can walk to the beach it’s not so far and excellent attention and service, I will for sure to come back. ##### Elsa Liliana Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Reyna Jun 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Walking distance to the beach and restaurants ##### Reyna Stayed 2 nights in Jun 2023 ### 8/10 Good #### maelad Apr 3, 2024 Liked: Staff & service, property conditions & facilities Average hotel ##### maelad Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Karla Oct 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was pretty good overall ##### Karla Stayed 2 nights in Oct 2024 ### 8/10 Good #### Juan Carlos Mar 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 👌 ##### Juan Carlos Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Verified traveller Mar 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is accesible , ease to find, comfortable. ##### Verified traveller Stayed 1 night in Mar 2024 ### 4/10 Poor #### John Aug 13, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Because the beds have the cigarette odor ##### John Stayed 1 night in Aug 2024 ### 6/10 Okay #### Philip Feb 27, 2025 Liked: Cleanliness, staff & service Ice machine down. No Google Pay. ##### Philip Stayed 10 nights in Feb 2025 ### 2/10 Terrible #### alfredo Apr 1, 2022 Disliked: Staff & service, amenities, property conditions & facilities Terrible services and there was pest all over the place ##### alfredo Stayed 8 nights in Mar 2022 ## Expedia's Latest Trends ### Hotels > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [2 Bedrooms Master Suite within Grand Bliss Riviera Maya by Vidanta ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-2-Bedrooms-Master-Suite-Within-Grand-Bliss-Riviera-Maya-By-Vidanta.h30360667.Hotel-Information) > > [Singular Dream Beach Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-SINGULAR-DREAM-BY-BUNIK.h77028471.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Trendy Space, Prime Location, Roof Pool, Gym!](https://www.expedia.ca/Playa-Del-Carmen-Hotels-NEW-Trendy-Space.h103775235.Hotel-Information) > > [Menesse 32 - 106](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Menesse-32-106.h33015704.Hotel-Information) > > [Etéreo, Auberge Collection](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Etereo-Auberge-Resorts-Collection.h70882476.Hotel-Information) > > [Singular Joy Downtown Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Singular-Joy-Downtown-Hotel-Residences.h33690351.Hotel-Information) > > [Sabbia 302 by Tripintravel](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sabbia-302-By-Tripintravel.h27289289.Hotel-Information) > > [Playa Kaan 20 by Vimex](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Playa-Kaan-20-By-Vimex.h20252078.Hotel-Information) > > [Palmares by Playa Moments](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palmares-By-Playa-Moments.h18047435.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Hotel Ambra](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Ambra.h44252620.Hotel-Information) > > [El Faro 3 BR Beachfront](https://www.expedia.ca/Playa-Del-Carmen-Hotels-El-Faro-3-BR-Beachfront.h32787155.Hotel-Information) > > [Hyatt Centric Playa del Carmen - Downtown House & Beach House](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Arenis Playa del Carmen by Stella Rentals](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Arenis.h41264628.Hotel-Information) > > [Tukan Hotel Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Tukan-Hotel-Beach-Club.h1046894.Hotel-Information) > > [Apartment for Rent in Valle Aurora 2 BDR 8 min from the Sea!](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Vrbo-Property.h108738784.Hotel-Information) > > [Ahava Hotel](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ahava-Hotel-By-GuruHotel.h46223173.Hotel-Information) > > [Miranda Condos by Happy Address](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Miranda-Condos-By-Happy-Address.h32268496.Hotel-Information) > > [Pueblito Escondido Luxury by Mistik](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Pueblito-Escondido-Luxury-By-Mistik.h1746066.Hotel-Information) > > [ Select Club at Sandos Caracol All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-Select-Club-Adults-Only-All-Inclusive.h4799416.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Menesse on the Beach](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Menesse-On-The-Beach.h33346555.Hotel-Information)