Title: Chalet 21 - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Chalet 21 Vacation home in Playa del Carmen with a rooftop terrace and an outdoor pool ![Beach](https://images.trvl-media.com/lodging/31000000/30050000/30045800/30045768/04a92523.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Comfort House, 2 Bedrooms, Non Smoking](https://images.trvl-media.com/lodging/31000000/30050000/30045800/30045768/4be36d64.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/31000000/30050000/30045800/30045768/3f55b4bf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 6 AM to 9:30 PM, sun loungers](https://images.trvl-media.com/lodging/31000000/30050000/30045800/30045768/8b9231fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort House, 2 Bedrooms, Non Smoking | Living area](https://images.trvl-media.com/lodging/31000000/30050000/30045800/30045768/3b2abddf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Take advantage of a rooftop terrace, a garden, and dry cleaning/laundry services at Chalet 21. Guests can connect to free in-room WiFi. ### Entire home 2 bedrooms3 bathroomsSleeps 6 ## Popular amenities - Dryer - Washer - Pool - Kitchen - Barbecue grill - Parking included ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Chalet 21 Vacation home in Playa del Carmen with a rooftop terrace and an outdoor pool An outdoor pool, a rooftop terrace, and a children's pool are available at this smoke-free vacation home. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and express check-in are onsite. The vacation home has 2 bedrooms and offers free WiFi and a balcony. Guests will find a kitchen with a refrigerator, a stovetop, and a microwave. Housekeeping is available on request. This vacation home offers 2 air-conditioned accommodations with washers/dryers and complimentary toiletries. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Smart televisions come with Netflix. Housekeeping is offered on request and irons/ironing boards can be requested. An outdoor pool and a children's pool are on site. ## Property amenities ### Pool/Spa - Access to nearby indoor pool - Outdoor pool - Pool loungers ### Internet - Available in the house: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge - Free self parking on site ### Family friendly - Children's pool ### Kitchen - Cookware, dishware, and utensils - Microwave - Refrigerator - Stovetop ### Bedrooms - 2 bedrooms - Bedsheets provided ### Bathroom - 3 private bathrooms - Free toiletries - Shower - Towels provided ### Living spaces - Separate sitting area ### Entertainment - Netflix - Smart TV - TV in common areas ### Outdoor areas - Balcony/patio - Barbecue grill - Garden - Picnic area - Rooftop terrace ### Laundry - Dry cleaning/laundry service - Laundry facilities - Washer/dryer ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - No elevator - Smoking not allowed ### Services and conveniences - Housekeeping (on request) - Iron/ironing board on request - Tour and ticket assistance ### Things to do - Children's pool - Indoor pool (guest access) nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 2 units - Garden - Housekeeping (on request) ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/22000000/21220000/21211100/21211004/14c8a4c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Cielo by CocoBR Playa del Carmen - Pool - Kitchen - Parking included - Free WiFi 2.0 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=21211004&PinnedHotelID=21211004&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/21000000/20400000/20393300/20393293/f01d6e0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites Cielo y Mar Luis Donaldo Colosio - Breakfast included - Free WiFi - Air conditioning - Housekeeping 9.4 Exceptional 230 reviews CA $76 CA $96 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=20393293&PinnedHotelID=20393293&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/20000000/20000000/19991700/19991614/448bf65a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chic 2BR penthouse by Happy Address Downtown Playa del Carmen - Pool - Hot tub - Kitchen - Parking included [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=19991614&PinnedHotelID=19991614&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 8 PM Early check-in subject to availability Late check-in subject to availability Express check-in available Minimum check-in age: 21 ### Check-out Check-out before 11 AM Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation There is no front desk at this property Guests must contact the property for check-in information To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Smoking Smoking is not permitted ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: MXN 250 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: MXN 900 per vehicle (one-way) - Housekeeping is available for an additional fee - Air conditioning is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 6 AM to 9:30 PM ### Property is also known as Chalet 21 House Playa del Carmen Chalet 21 Playa del Carmen Chalet 21 Playa del Carmen Chalet 21 Private vacation home Chalet 21 Private vacation home Playa del Carmen ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.67032%2C-87.09351&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BySKR24KdNb2Vn8wdXKgjKokQw4=) Grosella, Playa del Carmen, QROO, 77723 #### What's nearby - Plaza Las Americas - 8 min drive - 3.5 km - Quinta Avenida - 15 min drive - 6.3 km - Mamitas Beach - 16 min drive - 6.7 km - Playa del Carmen Main Beach - 16 min drive - 6.7 km - Playa del Carmen Maritime Terminal - 18 min drive - 8.4 km #### Getting around - Cancun Intl. Airport (CUN) - 50 min drive #### Restaurants - ‪Punto Café - ‬4 min drive - ‪Little Caesars - ‬3 min drive - ‪Wings FC - ‬16 min walk - ‪Caiman Tugurio - ‬16 min walk - ‪Bait Lajam (Tacos arabes) - ‬3 min drive ## Frequently asked questions ### Does Chalet 21 have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 6 AM–9:30 PM. ### Is Chalet 21 pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Chalet 21? > Self parking is free at this property. ### What time is check-in at Chalet 21? > Check-in start time: 3 PM; Check-in end time: 8 PM. Late check-in is available during limited hours. ### What time is check-out at Chalet 21? > Check-out is at 11 AM. ### Does Chalet 21 provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 900 per vehicle applies. ### Where is Chalet 21 located? > Situated in Playa del Carmen, this vacation home is within 3 mi (5 km) of Temazcal Natura, Plaza Las Americas, and 28 de Julio Square. Guadalupe Church is 2.9 mi (4.7 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. 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