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Playa Maroma All Hotel

Photo gallery for Playa Maroma All Hotel

Private beach, white sand
Private beach, white sand
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Playa Maroma All Hotel

Playa Maroma All Hotel

4.0 star property

7.8/10 Good

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Carr Fed 307 Chetumal Pto Juarez km306, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationMaroma Beach1 min walk
  • Popular LocationPlaya Paraiso Golf Course7 min drive
  • Popular LocationParadise Beach14 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)40 min drive

Room options

About this area

Playa del Carmen

Located in Playa del Carmen, Playa Maroma All Hotel is on a private beach. The area's natural beauty can be seen at Maroma Beach and Playa del Carmen Main Beach. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or El Rey Polo Country Club.

What's nearby

  • Maroma Beach - 1 min walk
  • Playa Paraiso Golf Course - 7 min drive
  • El Manglar Golf Course - 11 min drive
  • Paradise Beach - 14 min drive
  • Tres Rios Ecopark - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • Burger Stop - 18 min walk
  • El Hashiru - 7 min drive
  • Blue Fish - 10 min drive
  • Salon Partagas - 10 min drive
  • Il'Olivo - 11 min drive

About this property

Playa Maroma All Hotel

4-star all-inclusive property
At Playa Maroma All Hotel, you can look forward to a swim-up bar, a grocery/convenience store, and a terrace. With a private beach, this property is the perfect place to soak up some sun. Indulge in aromatherapy, a manicure/pedicure, and a hot stone massage at the onsite spa. Be sure to enjoy a meal at any of the 7 onsite restaurants, which feature international cuisine and garden views. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • ATM/banking services, luggage storage, and concierge services
  • A water dispenser, multilingual staff, and a porter/bellhop
  • Guest reviews speak well of the beach locale and helpful staff
Room features
All 407 rooms have comforts such as air conditioning and free stocked minibars, as well as perks like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 36-inch plasma TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Adelita
  • Ayami
  • El Pajarito
  • Grill
  • Toscana

Things to do

  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower only

Entertainment

  • 36-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Catalonia Playa Maroma All Inclusive All-inclusive property
Catalonia Playa Maroma All Inclusive Playa del Carmen
Catalonia oma Inclusive inclu
Maroma All Inclusive Carmen
Catalonia Playa Maroma All Inclusive
Playa Maroma All Hotel Playa del Carmen
Playa Maroma All Hotel All-inclusive property
Playa Maroma All Hotel All-inclusive property Playa del Carmen

Frequently asked questions

Does Playa Maroma All Hotel have a pool?

Yes, this property has an outdoor pool.

Is Playa Maroma All Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Maroma All Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Playa Maroma All Hotel?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Playa Maroma All Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Playa Maroma All Hotel?

Yes, the property is all-inclusive.

Where is Playa Maroma All Hotel located?

Nestled on the beach, this Playa del Carmen property is just steps from Paradise Beach and Maroma Beach. Playa Paraiso Golf Course and El Manglar Golf Course are also within 3 mi (5 km).

Can I cancel my reservation for free at Playa Maroma All Hotel and receive a full refund?

Yes, Playa Maroma All Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Playa Maroma All Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.8

Good

Rating 10 - Excellent. 303 out of 717 reviews" "
" "10 - Excellent 42%
Rating 8 - Good. 215 out of 717 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 96 out of 717 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 60 out of 717 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 43 out of 717 reviews" "
" "2 - Terrible 6%

8.6/10

Cleanliness

8.3/10

Staff & service

7.7/10

Amenities

8.1/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Erica Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures posted online match the property. I would come back an stay here. Only thing I did not like was you had to make reservations for dinner. Every time I tried nothing was available. So we only got to try 2 of the restaurants there but overall would come back.

10/10 Excellent

Andrei, Philadelphia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall I was pretty happy with this hotel. The beach is nice, drinks are good, service is good, shows are also good. Area around is green and nice. Lots of animals. There is not much to do for kids. Hotel is relatively small, so walking is no bad. If you need to relax in a quiet place and good beach then this is a good place. If you need lots of entertainments then maybe its not the best place. Taxi from the lobby is $51 to the aiport. From the airpot to the hotel, if you get at the aiport between 60-85$. This is not a van, just a car. Pros: Nice area, wild animals around, food, beautiful beach, shows, drinks, cleaning. Things for improvement: - Food is good but pretty much the same every day - A/C is working but week. It needs constant running. If turned off for the day, then it takes forever to cool down the room - There been drinking ppl next to us making noise most of the night. Calling reception did not do anything. Had to call the guys ourselves - Would be nice to have a tub in the room. We had small babies and bathing wasn't an option.... but this is not a big deal.. and they are not going to redo the hotel now :) -

8/10 Good

Marsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the size of the property, that it was not too big, and that each building was separate and set back. The walkway thru the jungle to the beach was magical!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palm trees on beach

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, small and quiet but still have stuff to do. The rooms are a little tired, but do the job. The pool and beach are amazing - one of the best beaches I’ve ever seen. The food and drinks were good. Service and staff where great. We will be back!

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was beautiful staff was friendly and helpful rooms were clean food was very good. A la carte Meals were available every night which were really good.
Stayed 7 nights in Nov 2022

8/10 Good

Tina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Liked cleanliness and how friendly and helpful staff were Didnt feel enough things to do on or close to property had to go long distancese to do things Buffett food same most days maybe change it up some
Stayed 7 nights in Oct 2022

10/10 Excellent

Paige

Stayed 6 nights in Oct 2022

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2022

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place exceeded all of my expectations! Definitely give it a try! Everyone was so nice and not pushy on anything. Take advantage of the all inclusive features. Definitely will be coming back.
Stayed 5 nights in Oct 2022