Catalonia Playa Maroma All Inclusive

Photo gallery for Catalonia Playa Maroma All Inclusive

Primary image
Private beach, white sand
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Catalonia Playa Maroma All Inclusive

Catalonia Playa Maroma All Inclusive

4.0 star property

3.9/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Carr Fed 307 Chetumal Pto Juarez km306, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationMaroma Beach2 min walk
  • Popular LocationEl Manglar Golf Course8 min drive
  • Popular LocationTres Rios Ecopark18 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)40 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Catalonia Playa Maroma All Inclusive is on a private beach. While the natural beauty of Maroma Beach and Playa del Carmen Main Beach can be enjoyed by anyone, those looking for an activity can check out Grand Coral Golf Riviera Maya. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or El Rey Polo Country Club.

What's nearby

  • Maroma Beach - 2 min walk
  • El Manglar Golf Course - 8 min drive
  • El Camaleon Mayakoba Golf Course - 14 min drive
  • Tres Rios Ecopark - 18 min drive
  • Grand Coral Golf Riviera Maya - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

About this property

Catalonia Playa Maroma All Inclusive

Property with private beach, full-service spa
Catch some rays on Catalonia Playa Maroma All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Catalonia Playa Maroma All Inclusive offers 407 air-conditioned accommodations with free minibar items and safes. 36-inch plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the property include a private beach, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Alegria Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages spoken

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 7 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges and 1 swim-up bar
  • Coffee/tea in common area(s)

Restaurants on site

  • El Pajarito
  • Toscana
  • Adelita
  • Grill
  • Ayami

Things to do

  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • No elevators
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 36-inch plasma TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Catalonia Playa Maroma All Inclusive All-inclusive property
Catalonia Playa Maroma All Inclusive Playa del Carmen
Catalonia oma Inclusive inclu
Catalonia Playa Maroma All Inclusive Playa del Carmen
Catalonia Playa Maroma All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 267 out of 639 reviews
5 - Excellent 42%
Rating 4 - Good. 187 out of 639 reviews
4 - Good 29%
Rating 3 - Okay. 87 out of 639 reviews
3 - Okay 14%
Rating 2 - Poor. 57 out of 639 reviews
2 - Poor 9%
Rating 1 - Terrible. 41 out of 639 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, nice pool
Stayed 5 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Orden y silencio
Stayed 3 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😍
Stayed 8 nights in May 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place they have improved a lot from last time we were there in 2018. The lobby does need a remodel as it appears old and the pool does get very hot by the end of the day. Not sure is anything could be done there but we truly enjoyed ourselves. Staff was wonderful and attentive from the beach to the pool to housekeeping. I mean everyone was great. Oh the buffet is not great you will find something to eat but there is not a lot of variety.
Stayed 6 nights in Jun 2022