Title: Casa Palmare Hotel Apart - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Casa Palmare Hotel Apart Oceanfront with outdoor pool, near Playa del Carmen Maritime Terminal ## Photo gallery for Casa Palmare Hotel Apart ![View from property - Casa Palmare Hotel Apart (Playa del Carmen)](https://images.trvl-media.com/lodging/13000000/12910000/12907300/12907226/32378aba.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Flat-screen TV - Casa Palmare Hotel Apart (Playa del Carmen)](https://images.trvl-media.com/lodging/13000000/12910000/12907300/12907226/af6c5143.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, iron/ironing board, free WiFi, bed sheets - Casa Palmare Hotel Apart (Playa del Carmen)](https://images.trvl-media.com/lodging/13000000/12910000/12907300/12907226/ec404f6c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Parking - Casa Palmare Hotel Apart (Playa del Carmen)](https://images.trvl-media.com/lodging/13000000/12910000/12907300/12907226/800308ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Flat-screen TV - Casa Palmare Hotel Apart (Playa del Carmen)](https://images.trvl-media.com/lodging/13000000/12910000/12907300/12907226/239304a0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Travelers soak up the sun at Casa Palmare Hotel Apart, a beachfront property near Playa del Carmen's Maritime Terminal and Main Beach. Perfect for scuba diving enthusiasts and golfers with an adjacent course. Amenities: WiFi, dry cleaning, and a restaurant with BBQ grills. ## Reviews 4.8 ## Popular amenities - Pool - Kitchen - Pet friendly - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 29 - Jan. 30](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=12907226&PinnedHotelID=12907226&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=12907226&PinnedHotelID=12907226&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 30 - Jan. 31](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=12907226&PinnedHotelID=12907226&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=12907226&PinnedHotelID=12907226&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=12907226&PinnedHotelID=12907226&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=12907226&PinnedHotelID=12907226&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=12907226&PinnedHotelID=12907226&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=12907226&PinnedHotelID=12907226&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Apartment, 1 Bedroom ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12910000/12907300/12907226/3a3a9c6b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom ### Highlights Separate dining area Air conditioning Kitchenette Refrigerator Flat-screen TV Ceiling fan Separate bedroom Private bathroom - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Apartment, 1 Bedroom, Balcony ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12910000/12907300/12907226/3a3a9c6b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, Balcony ### Highlights Balcony Separate dining area Air conditioning Kitchenette Refrigerator Flat-screen TV Ceiling fan Separate bedroom - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Apartment, 2 Bedrooms ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12910000/12907300/12907226/49090916.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Separate dining area Air conditioning Kitchenette Refrigerator Flat-screen TV Ceiling fan 2 bedrooms Private bathroom - 2 bedrooms - Sleeps 4 - 2 Double Beds ### View all photos for Apartment, 2 Bedrooms, Balcony ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12910000/12907300/12907226/49090916.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Balcony ### Highlights Balcony Separate dining area Air conditioning Kitchenette Refrigerator Flat-screen TV Ceiling fan 2 bedrooms - 2 bedrooms - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/8e10250a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - 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Luxury Adults Only - All Suites Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,222 reviews CA $244 CA $315 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=fc71468b-7ca4-48f2-83dc-e92ab86eb337&top_cur=CAD) Ad ![Premium Room, 1 King Bed, Ocean View, Corner](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Air conditioning 8.4 Very good 16 reviews CA $195 CA $241 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=fc71468b-7ca4-48f2-83dc-e92ab86eb337&top_cur=CAD) Ad ![6 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/33000000/32540000/32536800/32536723/4fed2e41_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palmaïa-The House of AïA: All Inclusive Wellness Resort Playacar - 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All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 3,008 reviews CA $420 CA $531 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Platinum-Yucatan-Princess-Adults-Only-All-Inclusive.h7731297.Hotel-Information?chkin=2026-1-30&chkout=2026-1-31&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=fc71468b-7ca4-48f2-83dc-e92ab86eb337&top_cur=CAD) Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15100000/15100000/15099921/a6fa7998_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### El Beso Adults Only at Ocean Riviera Paradise - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 1,001 reviews CA $460 CA $562 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-El-Beso-All-Inclusive-Adults-Only.h15099921.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=fc71468b-7ca4-48f2-83dc-e92ab86eb337&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Casa-Palmare-Hotel-Apart.h12907226.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Casa-Palmare-Hotel-Apart.h12907226.Hotel-Information) ## About the area Located on the beach, Casa Palmare Hotel Apart is in Downtown Playa del Carmen neighborhood and is connected to a shopping center. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Xaman Ha Aviary and Temazcal Natura are also worth visiting. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) [View more Aparthotels in Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Apart-Hotels.d601751-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62256%2C-87.07626&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=J5ULM8JCIm_tev4kxO8KSCRH0OU=) Calle 10 Norte esq AV Juarez, Playa del Carmen, QROO, 77713 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 2 min walk \- 0.2 km - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 3 min walk \- 0.3 km - ![One of the must beautiful beaches in the world!!! Stunning! #mexico #caribe #beach #sun #palms #waterlust](https://images.trvl-media.com/place/601751/8dbcfc1c-ac16-4d65-8f88-06b1dee4e538.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playacar Beach 5 min walk \- 0.4 km - Playa del Carmen Maritime Terminal 5 min walk \- 0.4 km - Central Square 11 min walk \- 1.0 km ### Getting around - Cancun Intl. Airport (CUN) 51 min drive ### Restaurants - Carl’s jr Playa 3 min walk - Starbucks 3 min walk - McDonald's 2 min walk - Pollos El Pechugon 1 min walk - Fat Tuesday 3 min walk ## About this property ### Casa Palmare Hotel Apart Oceanfront with outdoor pool, near Playa del Carmen Maritime Terminal At Casa Palmare Hotel Apart, relax by an outdoor pool or hit the beach where you can enjoy scuba diving. Each apartment features free WiFi and free wired Internet, plus a kitchenette with a refrigerator and a microwave. Added amenities include a dining area, a flat-screen TV, and a coffee/tea maker. Casa Palmare Hotel Apart offers 17 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Kitchenettes offer refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. This Playa del Carmen aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. Recreational amenities at the aparthotel include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/22000000/21220000/21211100/21211004/73bc5ed1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Cielo by CocoBR Playa del Carmen - Pool - Kitchen - Parking included - Free WiFi 2.0 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=21211004&PinnedHotelID=21211004&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/12000000/11700000/11693100/11693043/215c257a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NICK PRICE by Stella Rentals Corasol - Pool - Spa - Free WiFi - Restaurant [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=11693043&PinnedHotelID=11693043&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/12000000/11550000/11547700/11547629/871aae6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Faro Oceanfront by Bric Downtown Playa del Carmen - 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Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=101828811&PinnedHotelID=101828811&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/114000000/113920000/113910300/113910250/d4ff9bc6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Yukon Ejidal - Pool - Free WiFi - Air conditioning - Housekeeping 7.2 Good 9 reviews CA $22 CA $31 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=113910250&PinnedHotelID=113910250&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/101000000/100580000/100575200/100575109/ac418f1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mini Rooms By Illusion Ejidal - Pool - Parking included - Free WiFi - Breakfast available 10 Exceptional 2 reviews CA $36 CA $48 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=100575109&PinnedHotelID=100575109&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=12907226&PinnedHotelID=12907226&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=12907226,21211004,11693043,11547629,107184337) ## Property amenities ### Beach - On the beach ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Kitchenette - Coffee/tea maker - Cookware, dishware, and utensils - Microwave - Refrigerator ### Dining - A restaurant ### Bedrooms - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shampoo - Shower - Towels provided ### Living spaces - Separate dining area ### Entertainment - Flat-screen TV ### Outdoor areas - Barbecue grill - Garden - Terrace ### Laundry - Dry cleaning/laundry service ### Comfort - Air conditioning - Ceiling fan ### Pets - Pet friendly - Pets stay free ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking - Designated smoking areas ### Services and conveniences - Concierge services - Daily housekeeping - Free bottled water - Iron/ironing board - Laptop-compatible safe - Limited-hour front desk - Luggage storage ### Location highlights - Connected to a shopping center - In the city center - Near the airport - Near the ocean - Next to a golf course ### Things to do - Scuba diving - Theme park nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 1 building - 17 units - 2 floors - Built in 1980 - Garden ## Policies ### Check-in Check-in time starts at 7:00 AM Minimum check-in age: 12 ### Check-out Check-out before 2:00 PM ### Special check-in instructions Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours), lockbox ### Pets Pets stay free ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 80 per person (one-way) - Airport shuttle fee per child: USD 100.00 (one-way), (up to 18 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property requires 50% of the cost of stay at the time of booking, and the remaining 50% 30 days prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking. ### Property is also known as Villas Alamos Hotel Apart Playa del Carmen Casa Palmare Hotel Apart Playa del Carmen Villas Alamos Apart Playa del Carmen Villas Alamos Apart Casa Palmare Apart Playa del Carmen Casa Palmare Apart Casa Palmare Apart Del Carmen Casa Palmare Hotel Apart Aparthotel Casa Palmare Hotel Apart Playa del Carmen Casa Palmare Hotel Apart Aparthotel Playa del Carmen ## Frequently asked questions ### Does Casa Palmare Hotel Apart have a pool? ### Is Casa Palmare Hotel Apart pet-friendly? ### What time is check-in at Casa Palmare Hotel Apart? ### What time is check-out at Casa Palmare Hotel Apart? ### Does Casa Palmare Hotel Apart provide a shuttle to the airport? ### Where is Casa Palmare Hotel Apart located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casa Palmare Hotel Apart Reviews 4.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 4.2 Cleanliness ### 5.4 Location ### 4.0 Staff & service ### 4.4 Property conditions & facilities 10 - Excellent 2 8 - Good 1 6 - Okay 3 4 - Poor 3 2 - Terrible 6 ## Reviews ### 6/10 Okay #### Charles Mar 2, 2016 Liked: Cleanliness, room comfort Disliked: Staff & service #### Nice place but broken fridge It was a nice place, except the refrigerator didn't work. Management lives off-site, so there was no one we could ask to fix the refrigerator. We had to do without one during our entire stay. ##### Charles ### 2/10 Terrible #### satu Feb 11, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tosi huono hotelli Huoneisto sotkuinen, "ikkunat" rikki, likaiset lakanat sekä pyyhkeet. Henkilökunta todella törkeitä. Piha-alueen portit auki päivisin, joten ei turvallinen oloinen paikka. Olimme varanneet 21 päiväksi, vaihdoimme 2 yön jälkeen toiseen paikkaan. Hotelli ei vastaa puheluihin eikä sähköpostiin. Iltaisin kova musiikin soitto. En suosittele Kenellekään! ##### satu ### 2/10 Terrible #### ebt, Playa Del Carmen Jan 23, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A DÉCONSEILLER FORMELLEMENT Pas de draps Pas de serviettes de toilette. Pas d'eau chaude (...même tiède) Douche inutilisable. Poubelles de l'appartement non vidées (nous y avons trouvé une serviette hygiénique des occupants précédents.....). Aucune communication possible avec un responsable de l’hôtel. Bref...nous avons dû retrouver un autre hôtel dans la ville de Playa Del Carmen à 20H00 le soir donc grosse galère et tarif exorbitant alors que nous avions réglé le séjour par avance à l'agence. ##### ebt ### 6/10 Okay #### ISAURA Oct 24, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### justo por el precio ventajas : buena ubicacion, estacionamiento enrejado, esta amplio . tiene bano y medio contras: solo tiene aire una recamara , el resto tiene ventiladores, como esta amplio pues no enfria el resto. no tiene TV, me bane con agua fria, ya que no teniamos gas y como el horario en recepcion es limitado pues vali! ya que me bane a las 11 pm y a las 8 am y en ambos ni como pedir el cilindro ... considero que deberian cuidar este punto,la presona de recepcion es un chico amable. ##### ISAURA ### 8/10 Good #### JAVIER ENRIQUE Oct 3, 2016 Liked: Staff & service, property conditions & facilities, room comfort #### Buen espacio Muy buen espacio, centrico a modico precio ##### JAVIER ENRIQUE ### 2/10 Terrible #### Verified traveller Sep 10, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mala atención Nunca hubo una atención, el cuarto sucio e inseguro, pésimo ##### Verified traveller ### 10/10 Excellent #### Claudia, MERIDA Aug 30, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Yo si regreso Me encanto el hotel el cuarto es amplio y como, las personas que lo atiendes son muy amables ##### Claudia ### 4/10 Poor #### Verified traveller Aug 23, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No lo recomiendo La recepcionista no estuvo al tanto de la reservación y me cambiaron de hotel posteriormente al que me movilizaron no tenía buen servicio ##### Verified traveller ### 4/10 Poor #### ILR Aug 22, 2016 Disliked: Cleanliness, property conditions & facilities #### Buen precio Falta limpieza, mantenimiento, no había agua caliente. ##### ILR ### 10/10 Excellent #### Verified traveller Aug 14, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy recomendable si buscas comodidad Excelente hotel muy limpio y las habitaciones en buen estado nuevas y bonitas recomendable ##### Verified traveller ### 6/10 Okay #### Elena, Guadalajara, Mexico Jul 14, 2016 #### departamento en Playa del Carmen Departamento agradable de dos cuartos con cama matrimonial cada uno con ventilador y en uno de ellos con aire acondicionado, medio baño, y un baño completo; pequeña sala, cocina equipada con cafetera, tostador, estufa y refrigerador. Tiene un cuarto pequeño con un lavadero. cerca de supermercados, tiendas de conveniencia, restaurantes, farmacias, bancos, a 8 cuadras esta la playa, terminal marítima (para ir a Cozumel) y terminal de autobuses del ADO, ( para ir al aeropuerto, xcaret, xelxa, Tulum, etc.) mc donals a 2 cuadras. El departamento es agradable, y aun un excelente precio. Lo malo, es que la limpieza del cuarto nunca la hicieron (estuve 4 noches), el encargado de la recepción, solo lo vimos a la llegada (que fue aproximadamente a las 12:00 pm), porque parece ser que solo esta de 11 am a 7 pm, PIDIO PAGO EN EFECTIVO, aunque tiene terminal para pago con tarjeta, mencionaba que no servian. el teléfono que aparece en mi reservación, nunca contesta. El dia que quería hacer mi check out no había nadie en la recepción (eran las 9:00 am) y como comento el teléfono no me contestaba, asi que meti las llaves por debajo de la puerta de recepción. segui intentando comunicarme al teléfono y a eso de las 11:30 amcontesto "matias" y a el le di las indicaciones de donde deje las llaves. ##### Elena ### 2/10 Terrible #### angel emiliano , ae Jun 28, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Desagradable Pésimo servicio los dueños alcolizados Jamás volvería a ese hotel ##### angel emiliano ### 4/10 Poor #### Verified traveller Jun 17, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities Limpieza en la habitación cada 5 dias, un desastre. Fiestas de empleados por la noche. No fue buena estancia. ##### Verified traveller ### 2/10 Terrible #### Acero Jun 11, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Asqueroso, de verdad, subiré fotos a redes sociale Horrible ##### Acero ### 2/10 Terrible #### Roberto, Veracruz Jun 9, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estancia Pésimo de hecho todavía estoy esperando su me envíen mis facturas de hospedaje ##### Roberto ## Expedia's Latest Trends ### Hotels > [Beautiful resort home to Cirque du Soleil!](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Beautiful-Resort-Home-To-Cirque-Du-Soleil.h55332530.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Hotel Quinta Santa Anita](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Quinta-Santa-Anita.h37849782.Hotel-Information) > > [Casa Mar y Sol](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Casa-Mar-Y-Sol.h38875877.Hotel-Information) > > [ Select Club at Sandos Caracol All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-Select-Club-Adults-Only-All-Inclusive.h4799416.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Xaman Ha Condominium by ChezPlaya](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Xaman-Ha-Condominium-By-ChezPlaya.h24989183.Hotel-Information) > > [Casa Caribe I](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Casa-Caribe-I.h38875872.Hotel-Information) > > [Sunset Fishermen Beach Resort Playa del Carmen - All inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sunset-Fishermen-Beach-Resort-Playa-Del-Carmen.h884898.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Singular Dream Beach Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-SINGULAR-DREAM-BY-BUNIK.h77028471.Hotel-Information) > > [Casa Aruba 403n 2 Bedroom Apts by RedAwning](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Casa-Aruba-403n-2-Bedroom-Apts-By-RedAwning.h92975416.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [The Reef Playacar Beach Resort & Spa](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Select Club at Sandos Playacar All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-Select-Club-Adults-Only-All-Inclusive.h1802470.Hotel-Information) > > [Kaab South Beach by The Spot Rentals](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Kaab-South-Beach-By-The-Spot-Rentals.h66861818.Hotel-Information) > > [Playa del Carmen Apartment](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Playa-Del-Carmen-Apartment.h29367907.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Hotel Riu Palace Mexico - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Mexico-All-Inclusive.h487012.Hotel-Information) > > [Beach Resort, Playa Del Carmen, Mexico, Spectacular View! 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