Title: Casa Kaoba Hotel & Suites - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=37070571&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Kaoba Hotel & Suites A peaceful retreat where travelers can enjoy nature-inspired luxury, savor local cuisine at the on-site restaurant, or relax poolside ## Photo gallery for Casa Kaoba Hotel & Suites ![Presidential Suite | Private kitchen - Casa Kaoba Hotel & Suites (Playa del Carmen)](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/8e42f677.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Courtyard - Casa Kaoba Hotel & Suites (Playa del Carmen)](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/c22c7744.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Casa Kaoba Hotel & Suites (Playa del Carmen)](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/b46f5e64.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite - Casa Kaoba Hotel & Suites (Playa del Carmen)](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/8508041e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite - Casa Kaoba Hotel & Suites (Playa del Carmen)](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/0409a1f3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Kaoba Hotel & Suites offers a tranquil escape near Xplor Theme Park. Guests enjoy the outdoor pool surrounded by gardens and a pleasant terrace for relaxing. The property provides WiFi in all rooms, while the Ceiba Negra restaurant serves satisfying meals throughout the day. ## Reviews 8.4 Very good ## Popular amenities - Spa - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Feb. 1 - Feb. 2](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 2 - Feb. 3](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/d8dc21ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning Flat-screen TV Ceiling fan Premium bedding Hair dryer Private bathroom Free bottled water Cable channels - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room, Balcony ![Standard Double Room, Balcony](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/d9f7fb25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Balcony 9.8 Exceptional 6 reviews ### Highlights Balcony Air conditioning Flat-screen TV Ceiling fan Premium bedding Hair dryer Private bathroom Free bottled water - Sleeps 4 - 2 Double Beds ### View all photos for Suite ![Suite](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/ec777f95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 8.8 Excellent 9 reviews ### Highlights Air conditioning Kitchenette Refrigerator Flat-screen TV Sofa bed - single Ceiling fan Separate bedroom Premium bedding - Garden view - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Twin Sofa Bed ### View all photos for Suite, Multiple Beds ![Suite, Multiple Beds | Living room](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/d60182d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds 8.2 Very good 12 reviews ### Highlights Air conditioning Kitchenette Refrigerator Flat-screen TV Premium bedding Separate bedroom Ceiling fan Hair dryer - Garden view - 1 bedroom - Sleeps 5 - 2 Double Beds and 1 Large Twin Sofa Bed ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/0409a1f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.0 Wonderful 2 reviews ### Highlights Private plunge pool Air conditioning Kitchenette Refrigerator Flat-screen TV Premium bedding Separate bedroom Ceiling fan - Garden view - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Twin Sofa Bed ### View all photos for Presidential Suite ![Presidential Suite | Private kitchen](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/8e42f677.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite 9.0 Wonderful 2 reviews ### Highlights Air conditioning Kitchenette Refrigerator Flat-screen TV Premium bedding 3 bedrooms Ceiling fan Private bathroom - Garden view - 3 bedrooms - Sleeps 10 - 1 King Bed and 4 Queen Beds ## You may also like Ad ![Interior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7840000/7833200/7833194/d9f248af_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sahara Hotel Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Air conditioning 7.6 Good 222 reviews CA $63 CA $82 total includes taxes & fees Feb 25 - Feb 26 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sahara-Hotel.h7833194.Hotel-Information?chkin=2026-2-25&chkout=2026-2-26&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=d12bdf6d-04bb-420d-895a-fa07bf42ebef&top_cur=CAD) Ad ![On the beach, white sand, free beach shuttle, free beach cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/50000000/49270000/49260300/49260249/8aba6b14_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Sunset Princess - 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Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,905 reviews CA $488 CA $595 total includes taxes & fees Feb 10 - Feb 11 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information?chkin=2026-2-10&chkout=2026-2-11&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=d12bdf6d-04bb-420d-895a-fa07bf42ebef&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Casa-Kaoba-Hotel-Suites.h37070571.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Casa-Kaoba-Hotel-Suites.h37070571.Hotel-Information) ## About the area Playa del Carmen is home to Casa Kaoba Hotel & Suites. The area's natural beauty can be seen at Playacar Beach and Playa del Carmen Main Beach, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Xenses Park and Xaman Ha Aviary are also worth visiting. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.60658%2C-87.10911&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HNZUb0z8Jcx7Fggz_FyturPi-kg=) Carretera Federal Playa Tulum, Mza 329, Lote 9, Playa del Carmen, QROO, 77710 ### What's nearby - ![One of the must beautiful beaches in the world!!! Stunning! #mexico #caribe #beach #sun #palms #waterlust](https://images.trvl-media.com/place/601751/8dbcfc1c-ac16-4d65-8f88-06b1dee4e538.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playacar Beach 4 min drive \- 3.2 km - Mahi Golf Course 3 min drive \- 2.2 km - Piste Cyclable sur Paseo Xaman-Ha 3 min drive \- 3.2 km - Xplor Theme Park 4 min drive \- 2.9 km - Playacar Golf Club 5 min drive \- 4.6 km ### Getting around - Cancun Intl. Airport (CUN) 51 min drive ### Restaurants - rosa roja 8 min drive - Festival Grand Buffet 6 min drive - Blue Moon Beach Bar Sandos Select Club 6 min drive - Cupcake Cafe 6 min drive - Sicilia 8 min drive ## About this property ### Casa Kaoba Hotel & Suites Hotel near Xplor Theme Park You can look forward to free continental breakfast, a terrace, and a garden at Casa Kaoba Hotel & Suites. Indulge in a massage at kaoba wellness, the onsite spa. The on-site restaurant, Ceiba Negra, offers breakfast, lunch, and dinner. In addition to conference space and a snack bar/deli, guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool - Free self parking - A roundtrip airport shuttle (surcharge), luggage storage, and a 24-hour front desk - 1 meeting room, a banquet hall, and tour/ticket assistance - Guest reviews give top marks for the helpful staff Room features All guestrooms at Casa Kaoba Hotel & Suites include comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak well of the clean rooms at the property. Other amenities include: - Showers, free toiletries, and hair dryers - Flat-screen TVs with cable channels - Ceiling fans and daily housekeeping ## Similar properties ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/16000000/16000000/15990100/15990017/ebabb713.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel52 Luis Donaldo Colosio - Pool - Spa - Parking included - Free WiFi 8.0 Very good 658 reviews CA $84 CA $109 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=15990017&PinnedHotelID=15990017&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/1e2ccbee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,761 reviews CA $86 CA $108 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/47000000/46230000/46223200/46223173/ce18a1be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahava Hotel Downtown Playa del Carmen - 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Bar - Housekeeping 8.4 Very good 31 reviews CA $44 CA $58 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=110568340&PinnedHotelID=110568340&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/62000000/61430000/61429900/61429896/3ce85473.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marvic Boutique Hotel Zazil-ha - Pool - Free WiFi - Air conditioning - Housekeeping 8.2 Very good 462 reviews CA $76 CA $101 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=61429896&PinnedHotelID=61429896&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=37070571,15990017,92927360,46223173,862618) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free self parking on site ### Food and drink - Free continental breakfast available daily 8:00 AM to noon - A restaurant - Snack bar/deli ### Restaurants on site - Ceiba Negra ### Things to do - Full-service spa - Outdoor pool ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - 2,045 square feet of conference space - Meeting room ### Outdoors - Garden - Terrace ### Full-service spa - Deep-tissue massages - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shower - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning - Ceiling fan - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total pets Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast ### Property payment types ## Important information ### Optional extras - Pet deposit: MXN 1000 per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Casa Kaoba & Suites Del Carmen Casa Kaoba Hotel & Suites Hotel Casa Kaoba Hotel & Suites Playa del Carmen Casa Kaoba Hotel & Suites Hotel Playa del Carmen ## Frequently asked questions ### Does Casa Kaoba Hotel & Suites have a pool? ### How much does it cost to stay at Casa Kaoba Hotel & Suites? ### Is Casa Kaoba Hotel & Suites pet-friendly? ### How much is parking? ### What time is check-in at Casa Kaoba Hotel & Suites? ### What time is check-out at Casa Kaoba Hotel & Suites? ### Does Casa Kaoba Hotel & Suites provide a shuttle to the airport? ### Where is Casa Kaoba Hotel & Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casa Kaoba Hotel & Suites Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 457 8 - Good 207 6 - Okay 97 4 - Poor 47 2 - Terrible 43 ## Reviews ### 10/10 Excellent #### Olivia Oct 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed Casa Kaoba, clean and comfortable. People very kind and good breakfast. ##### Olivia Stayed 1 night in Oct 2025 ### 4/10 Poor #### Patricia Dec 9, 2025 Liked: Cleanliness Disliked: Amenities Shower ok, bed comfortable but the whole room itself very poor, no mirrors, towels and bed sheets very old, breakfast to cry, but good location, staff ok, great pool, the place is pretty, just those little details if fixed will be a great place to stay! ##### Patricia Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Bob Nov 14, 2025 Courteous staff. Helpful for English speakers. And breakfast, too! ##### Bob Stayed 1 night in Nov 2025 ### 8/10 Good #### Rachel Oct 4, 2025 Liked: Cleanliness, staff & service Nice pool!! ##### Rachel Stayed 1 night in Oct 2025 ### 8/10 Good #### Debra Nov 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities I have stayed here several times the last few years. because it is very convenient. Clean, modern, great pool, staff are very plesant. I will stay here again when in need to. My only constant disappointment is the food. It won't make you sick but nothing is tasty or thoughtful. Honestly, the kitchen has no training or interest in food preperation. ##### Debra Stayed 1 night in Nov 2025 ### 8/10 Good #### Ivan Apr 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed the stay kids loved the pool ##### Ivan Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Marilyn Feb 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice staff, good breakfast, very comfortable rooms ##### Marilyn Stayed 6 nights in Feb 2025 ### 2/10 Terrible #### Maria Nov 6, 2025 Disliked: Cleanliness, amenities, property conditions & facilities This hotel has false advertising, rooms are very dirty, sheets were smelly and people's hair were all over the bed, I asked for clean ones and they didn't had none... Bathroom was nasty, dirty and smelly. If you are looking for a decent clean place this is not it please trust me on this one. ![](https://a.travel-assets.com/ugc/hotel-reviews/cf2f8b93-2bff-420b-8cce-3d33cd4ecc89-1762462367982.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c63f5318-96e4-4ca3-aa22-a8a3151ffc3d-1762462368024.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ac17eeeb-164d-431e-b92c-3aa58ff91b1e-1762462368378.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/35b7a470-51b8-4713-aaab-97a3db4b68b0-1762462368266.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maria Stayed 2 nights in Nov 2025 ### 8/10 Good #### Alyssa Sep 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff are extremely pleasant and helpful. This isn’t a big hotel or resort. It's an inn...kind of like a bed and breakfast. The restaurant had limited, very basic options, the towel changes happen every 2/3 days only...overall the photos are accurate, just pay attention to what's in each room based on what you need. Taxis are easy to get to and from here so that's good too. ![](https://a.travel-assets.com/ugc/hotel-reviews/fc9ecd35-2c40-4b01-b027-6b7d16c61d0f-1758374580660.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/15522a7e-db50-4c5f-aef9-148bf077f9c2-1758374580542.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b3ea04da-497b-47a5-8410-cdae4586589b-1758374580182.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9a5672a8-0f97-46ac-b87f-fce957199cbd-1758374580220.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alyssa Stayed 2 nights in Sep 2025 ### 8/10 Good #### J Dec 16, 2024 Liked: Staff & service, amenities a good place to stay for visiting xcaret parks ##### J ### 4/10 Poor #### Lesly Apr 23, 2025 Disliked: Staff & service, amenities, property conditions & facilities Good location ##### Lesly Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Claudia Apr 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very close to Xcaret park very affordable and accessible location Renting a car would be very useful to move around the town and to the different tourist attractions Very spacious rooms bedroom is upstairs. ##### Claudia Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Denise Jan 5, 2025 Liked: Cleanliness, staff & service Wonderful boutique hotel with attentive staff, close to theme parks and easily accessed via the main highway. ##### Denise Stayed 10 nights in Dec 2024 ### 8/10 Good #### Celia Feb 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff, room was spacious and quiet. ##### Celia Stayed 1 night in Jan 2025 ### 8/10 Good #### Luis Mar 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like that they are pet friendly, and have a quiet and lovely place. ##### Luis Stayed 1 night in Mar 2025 ### 6/10 Okay #### Enrique Dec 19, 2025 Disliked: Cleanliness, amenities Pros: The rooms were spacious, and each had its own bathroom. The in-suite pool was very convenient and enjoyable for the kids. Cons: The kitchen was not well stocked, there were not enough utensils, blankets, or towels, so consider bringing your own. Our room had been cleaned, but there was a very strong dirty mop smell that was extremely unpleasant. Breakfast was included, which was a plus, however, the selection was very limited and food ran out quickly. At checkout, we were charged an additional fee due to an alleged staff error during check-in. It was unclear whether this charge was legitimate, which felt concerning. The staff was not rude, but they were not particularly friendly either. Overall, it was an acceptable stay for the price, and the location was convenient due to its proximity to nearby parks. ##### Enrique Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### chayanee Jun 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good service. We got the whole duplex bungalow for ourselves with breakfast included Definitely a great deal and a must return if we go back there ##### chayanee Stayed 1 night in May 2025 ### 8/10 Good #### Gonzalo Jan 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was nice, a good hotel to stay if you are busy during the day. ##### Gonzalo Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### William Feb 1, 2025 Liked: Staff & service, property conditions & facilities Beautiful grounds and pool area ##### William Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Manuel Dec 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best place to stay for Xplor and Xcaret Great check in staff very knowledgeable and friendly very professional. ##### Manuel Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Jeniffer Jan 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful and peaceful place ##### Jeniffer Stayed 1 night in Jan 2025 ### 8/10 Good #### Viridiana Rodriguez Mar 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to parks. Safe location. ##### Viridiana Rodriguez Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Anllelo Alexis Muriel Feb 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Smells sooo good! ##### Anllelo Alexis Muriel Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### Jose May 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff. Love the property decorations and garden and the best for us is that if are 5 in your family they can stay all together in the same room (they're big!!) Breakfast is good. Easy Check in and check out. If you need to message the hotel they will answer and help you. We'll be back and of course we recommend. ##### Jose Stayed 1 night in May 2025 ### 10/10 Excellent #### Jose Nov 10, 2024 Liked: Amenities, property conditions & facilities Nice and quiet ##### Jose Stayed 2 nights in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Hotel Marina El Cid Spa & Beach Resort All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hotel-Marina-El-Cid-Spa-Beach-Resort-All-Inclusive.h1319425.Hotel-Information) > > [Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Adult-Scene-Cancun.h38656023.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Dreams Tulum Resort & Spa - 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