Title: Casa del Árbol Condo - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Casa del Árbol Condo Aparthotel with an outdoor pool, near Quinta Avenida ![Terrace/patio](https://images.trvl-media.com/lodging/23000000/22320000/22316500/22316404/2342614c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/23000000/22320000/22316500/22316404/6e930cca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/23000000/22320000/22316500/22316404/a1aed6a4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/23000000/22320000/22316500/22316404/b5881c4f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/23000000/22320000/22316500/22316404/0c72d587.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Casa del Árbol Condo offers a charming escape in the heart of Playa del Carmen. Travelers can start their day with local breakfast flavors, cool off with a refreshing swim in the outdoor pool, or find a quiet moment to relax in the serene garden grounds. 8.0 Very good ## Popular amenities - Breakfast available - Pool - Kitchen - Outdoor space - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=22316404&PinnedHotelID=22316404&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=22316404&PinnedHotelID=22316404&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=22316404&PinnedHotelID=22316404&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=22316404&PinnedHotelID=22316404&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=22316404&PinnedHotelID=22316404&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=22316404&PinnedHotelID=22316404&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=22316404&PinnedHotelID=22316404&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=22316404&PinnedHotelID=22316404&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Standard Apartment, 1 King Bed with Sofa bed, Kitchenette](https://images.trvl-media.com/lodging/23000000/22320000/22316500/22316404/9976bcce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 King Bed with Sofa bed, Kitchenette ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Separate bedroom - 431 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/23000000/22320000/22316500/22316404/34f4b98f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, Multiple Beds, Kitchenette ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Separate bedroom - 592 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 2 Twin Sofa Beds ![Minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/23000000/22320000/22316500/22316404/34f4b98f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Apartment, 2 Bedrooms, Kitchenette ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV 2 bedrooms - 700 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed, 2 Twin Bunk Beds and 1 Twin Sofa Bed ![Exclusive Penthouse, 1 King Bed](https://images.trvl-media.com/lodging/23000000/22320000/22316500/22316404/bbe34818.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Penthouse, 1 King Bed ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Separate bedroom - 667 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/23000000/22320000/22316500/22316404/0e7050f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Penthouse, 1 Bedroom, Executive Level ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Separate bedroom - 646 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Bunk Bed ## You may also like Ad ![On the beach, white sand, beach cabanas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/98000000/97870000/97861600/97861543/9c71f756_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Riviera Maya EDITION At Kanai Maroma - Pool - Hot tub - Spa - Pet-friendly 9.8 Exceptional 82 reviews CA $591 CA $814 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Riviera-Maya-EDITION-At-Kanai.h97861543.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=cc50344b-f10a-43d6-bb15-1924ddd96f77&top_cur=CAD) Ad ![Water park](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/62000000/61510000/61500700/61500646/81bbf8da_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.2 Wonderful 1,429 reviews CA $1,128 CA $1,369 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Xcaret-Arte-All-Parks-And-Tours-All-Fun-Inclusive.h61500646.Hotel-Information?chkin=2025-12-8&chkout=2025-12-9&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=cc50344b-f10a-43d6-bb15-1924ddd96f77&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19140000/19138900/19138867/52fe08ca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 675 reviews CA $154 CA $192 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2025-11-11&chkout=2025-11-12&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=cc50344b-f10a-43d6-bb15-1924ddd96f77&top_cur=CAD) Ad ![5 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/89000000/88210000/88203600/88203504/f6294a39_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The St. Regis Kanai Resort, Riviera Maya Maroma - 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Downtown House & Beach House Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 152 reviews CA $172 CA $281 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Thompson-Playa-Del-Carmen-Adults-Only.h11620473.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=cc50344b-f10a-43d6-bb15-1924ddd96f77&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Casa-Del-Arbol-Condo.h22316404.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Casa-Del-Arbol-Condo.h22316404.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62607%2C-87.09492&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ezwksG-r7AReuof9D_OWdf3MmHs=) Calle 21 Sur con Diagonal 85 Sur, Mz. 275 Lotes 24 y 25, Playa del Carmen, QROO, 77712 #### What's nearby - Quinta Avenida - 7 min drive - 2.8 km - Playa del Carmen Maritime Terminal - 7 min drive - 2.8 km - Playa del Carmen Main Beach - 8 min drive - 3.2 km - Mamitas Beach - 10 min drive - 3.9 km - Xcaret Eco Theme Park - 12 min drive - 8.4 km #### Getting around - Cancun Intl. Airport (CUN) - 51 min drive #### Restaurants - ‪El Hongo - ‬2 min walk - ‪El Gran Taco - ‬11 min walk - ‪Da Portare Pizza Bar - ‬9 min walk - ‪Lucky wings - ‬2 min drive - ‪chulas bar - ‬12 min walk ## About this property ### Casa del Árbol Condo Aparthotel with an outdoor pool, near Quinta Avenida This aparthotel features an outdoor pool, concierge services, and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a garden are onsite. Each apartment provides a kitchen with a refrigerator, plus free WiFi, free wired Internet, and a flat-screen TV with cable channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include a balcony and a minibar. Housekeeping is available once per stay. Casa del Árbol Condo offers 30 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided once per stay. Recreational amenities at the aparthotel include an outdoor pool. 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Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Casa Árbol Condo Playa del Carmen Casa Árbol Condo Casa Del Arbol Del Carmen Casa del Árbol Condo Aparthotel Casa del Árbol Condo Playa del Carmen Casa del Árbol Condo Aparthotel Playa del Carmen ## Frequently asked questions ### Does Casa del Árbol Condo have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Casa del Árbol Condo? > As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at Casa del Árbol Condo on Nov 27, 2025 start from CA $37.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Casa-Del-Arbol-Condo.h22316404.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Casa del Árbol Condo pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Casa del Árbol Condo? > There is free parking nearby. ### What time is check-in at Casa del Árbol Condo? > Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. ### What time is check-out at Casa del Árbol Condo? > Check-out is at noon. ### Does Casa del Árbol Condo provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of USD 110.00 per vehicle applies. ### Where is Casa del Árbol Condo located? > Located in Ejidal, this aparthotel is within 2 mi (3 km) of Quinta Avenida, Playa del Carmen Maritime Terminal, and Playa del Carmen Main Beach. Mamitas Beach and Xplor Theme Park are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Casa del Árbol Condo Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.2 Location ### 9.0 Staff & service ### 6.8 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 164 8 - Good 92 6 - Okay 33 4 - Poor 21 2 - Terrible 36 ### 6/10 Okay #### aldo Jul 29, 2025 Disliked: Cleanliness, communication Walls dirty, sheets with stains... needs maintenance. ##### aldo Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### nancy Aug 11, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything great for the price ##### nancy Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Piotr Krzysztof Jul 7, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Very dirty and outdated place. We could not stay there for the time of our vacations. Communication with the staff only in Spanish nobody speaks English. Stay away from this place!!!! I ##### Piotr Krzysztof Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Adrianna Feb 22, 2024 Liked: Cleanliness, property conditions & facilities, communication I appreciate that at the hotel was calm, it's about 20 - 30 minutes from downtown, so without any city noises. The service was nice and helpful if you needed some information. ##### Adrianna Stayed 12 nights in Feb 2024 ### 6/10 Okay #### Paul Nov 25, 2023 Liked: Property conditions & facilities Great spot if you want to be away from the downtown area. Trying to get a taxi is very challenging and costly. ##### Paul Stayed 3 nights in Nov 2023 ### 2/10 Terrible #### Robert R Nov 14, 2023 Disliked: Cleanliness, amenities, property conditions & facilities, communication Filthy. Dripping AC in room. Unacceptable! ##### Robert R Stayed 7 nights in Nov 2023 ### 6/10 Okay #### NUSHRAT Oct 22, 2024 Disliked: Amenities, communication I stayed in this property February didn’t get a chance to review it. The pool is tiny and in an inconvenient spot. Don’t think it’s cleaned regularly. You can probably wet your feet in it or stand awkwardly but not swim. The penthouse apartment was nicely decorated, but not necessarily a “penthouse.” I paid extra for breakfast included, and there is no breakfast there.. The area is out the way and not near downtown (by walking). You’ll need a car or taxi for sure. I wouldn’t stay again ##### NUSHRAT ### 8/10 Good #### Liliane Mar 11, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Communication My room was very spacious. It was clean I enjoyed the two balconies and the bed was very comfortable m. Dishes, pots and pans were not the greatest, but if you complain, I managed to get two brand new frying pans! In the kitchen, I only had one water faucet, cold water. I had to hear my water for dishes. That wasn’t too bad. They did not supply drinking water. That was a tough one, because my water supply was transported on my back (71 yrs old). The staff were friendly except for one sour puss at the office. Zucette was in the office was a sweetheart! Language barrier with all the staff ##### Liliane Stayed 28 nights in Jan 2025 ### 10/10 Excellent #### Iliana Sep 3, 2025 Todo súper bien ##### Iliana Stayed 1 night in Jul 2025 ### 2/10 Terrible #### PEDRO Jul 21, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Ocupa serio mantenimiento las puertas están en condiciones horripilantes la regadera avienta agua por todos lados las toallas están viejas la puerta del baño no cierra los aires ocupan mantenimiento la piscina no servía en definitiva no concuerda con la fotos las habitaciones. ![](https://a.travel-assets.com/ugc/hotel-reviews/259651b6-8f7d-4381-9df4-f97f75f8b8ff-1753120922517.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### PEDRO Stayed 1 night in Jul 2025 ### 6/10 Okay #### Ruben May 18, 2025 Liked: Communication Disliked: Property conditions & facilities La propiedad está. Muy descuidada…. Una habitación no tenía ni clima ni ventilador !! ##### Ruben Stayed 1 night in May 2025 ### 2/10 Terrible #### Marcos Andrés May 8, 2025 Liked: Cleanliness Disliked: Room comfort, communication #### No pudimos dormir por el calor y solo dijeron OK El lugar es más pequeño de cómo luce en la noche, prendimos el aire acondicionado a las 8 pm que llegamos y enfriaba poco, a las 10:30 menos y 11:30 nada, era imposible dormir, estaba muy caliente el cuarto, ya no había nadie para apoyarnos a esa hora, nos fuimos a dormir a otro lugar, le avisé por WhatsApp a recepción y su respuesta fue: OK, solo OK, ningún interés por ayudar o disculparse por el inconveniente, NADA. Pésima experiencia ##### Marcos Andrés Stayed 1 night in May 2025 ### 6/10 Okay #### Samantha Apr 16, 2025 Disliked: Amenities The overall stay was good and the price was very reasonable for what was offered. However, we were given a different room than the one we originally booked, which was disappointing. While the alternative room was still open clean and comfortable, it didn’t have the specific features or layout we were expecting, like a loft bed we had anticipated for our 9 year old son. It would’ve been helpful to have been notified in advance or offered a choice. That said, the service was decent and the location worked well for our needs as we spent a majority of our time out exploring. ##### Samantha Stayed 4 nights in Apr 2025 ### 4/10 Poor #### Julie Mar 29, 2025 Liked: Communication Disliked: Cleanliness, property conditions & facilities Ouff, que dire de bien, à part que les employés à l'entrée de l'hotel sont gentilles, accueillante, toujours prêtes à nous aider, ce sont de très bonnes employées. Pour l'hôtel c'est tellement sale ##### Julie ### 4/10 Poor #### Verified traveller Mar 17, 2025 Disliked: Cleanliness, room comfort, communication No hot water in the showers. ##### Verified traveller Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Verified traveller Mar 14, 2025 Liked: Cleanliness, room comfort, communication Very clean 👍 ##### Verified traveller Stayed 2 nights in Mar 2025 ### 8/10 Good #### Claire Mar 12, 2025 Liked: Cleanliness, property conditions & facilities Safety, large apartments, friendly staff, groceries not too far away ##### Claire Stayed 28 nights in Jan 2025 ### 8/10 Good #### Maik Jan 21, 2025 Liked: Cleanliness, room comfort, communication #### Gute Apartmentwohnung Check-In unkompliziert und einfach. Das Apartment liegt in einer größeren Anlage und ist eigentlich eine vollwertige Wohnung. Leider hatten sie einen Rattenbefall, deswegen war das Sofa noch nicht wieder hergerichtet. Ansonsten ist alles vorhanden, um seinen Aufenthalt zu genießen. Das WLAN funktionierte nicht, man konnte aber die Zugänge der anderen Apartments leicht nutzen. ##### Maik Stayed 2 nights in Jan 2025 ### 4/10 Poor #### Chiara Jan 9, 2025 Disliked: Cleanliness Wurde nicht geputzt ##### Chiara Stayed 10 nights in Dec 2024 ### 8/10 Good #### aida Jan 4, 2025 Liked: Cleanliness, property conditions & facilities, communication TODO BIEN ##### aida Stayed 4 nights in Dec 2024 ### 8/10 Good #### Maria Guadalupe Dec 4, 2024 Liked: Cleanliness, property conditions & facilities, communication Esta tranquilo solo que no hay mucho donde comprar cerca pero es seguro.... ##### Maria Guadalupe Stayed 1 night in Nov 2024 ### 6/10 Okay #### Carlos Aug 27, 2024 Liked: Cleanliness Disliked: Amenities, communication Vraiment pas cher mais contrairement ce qui est dans l'annonce, se trouve loin de la plage. Environ 40min a pied. Les photos sont trompeuses et l'endroit est moins beau que dans les photos. Vos payez pour un endroit ou aller dormir et et c'est tout. La piscine est médiocre. ##### Carlos Stayed 8 nights in Aug 2024 ### 8/10 Good #### Verified traveller Aug 21, 2024 Liked: Cleanliness, room comfort, communication #### Deben poner atención en la emisión de facturas No me han mandado mí factura ##### Verified traveller Stayed 3 nights in Aug 2024 ### 2/10 Terrible #### Victoria Aug 8, 2024 Disliked: Cleanliness, property conditions & facilities, communication This shouould be for a child. Do not advertise that you have a kitchen when there are no utensils other than One plastic spoon, one broken pot two lids that dont match anything. Plus no drinking water the soap is in a ketchup bottlle ##### Victoria Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Edgar ruben Aug 5, 2024 Liked: Room comfort Disliked: Cleanliness, communication #### Decepción Nuestro hospedaje inicio bien, si grandes complicaciones, buena comunicación, sin embargo, el departamento que nos tocó (205), pese a tener buen aspecto y gran comodidad, tenia detalles que le restaban calidad, de todo lo que ofrecen, no tenia internet (usamos el de otro departamento y obviamente no tenia buena señal); los utensilios de cocina, en pesimo estado, sucios con cochambre y cuarteados; la estufa con quemadores obstruidos; la tv de la habitacion sin funcionamiento; los sofá-cama que ofrece el hotel, estan en sala, pero no tiene aire acondicionado esa zona. Fuera de los detalles, la recamara es muy cómoda, el baño muy limpio, la piscina, con mucho cloro, pequeña, pero bonita, la ubicacion del hotel, indeseable. Quizás halla sido por tema de rentar por la aplicación, que tuvimos la mala suerte de que nos hayan dado un departamento desafortunado ##### Edgar ruben Stayed 2 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [The Reef 28 Hotel & Spa - 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