Title: Caribbean Paradise Hotel & Spa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Caribbean Paradise Hotel & Spa - 5th Avenue Art Deco Playa del Carmen hotel connected to a shopping center, steps from Quinta Avenida ![Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/c260a12a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior Suite with Balcony](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/809d9cd4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/010e1664.jpg?impolicy=resizecrop&rw=297&ra=fit) ![City view from property](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/8dfb1407.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/4584310f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located on 5th Avenue, this tranquil retreat offers relaxation and adventure. Enjoy spa services like hot stone massages and aromatherapy, then head to the outdoor pool with sun loungers and umbrellas. The staff is consistently praised for their helpfulness. 7.4 Good ## Popular amenities - - 24/7 front desk - Parking available - Room service - Housekeeping - Pool ## Room options ### Check availability for these dates Tonight [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/0f1499dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Queen Room with Balcony 9.0 Wonderful 2 reviews ### Highlights Air conditioning Plasma TV Renovated in 2019 Premium bedding Egyptian cotton linens Rainfall showerhead Private bathroom Hair dryer - 215 sq ft - Sleeps 2 - 1 Queen Bed ![Deluxe Double Room with Balcony](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/19f5f43a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room with Balcony ### Highlights Air conditioning Plasma TV Renovated in 2019 Premium bedding Egyptian cotton linens Rainfall showerhead Private bathroom Hair dryer - 215 sq ft - Sleeps 4 - 2 Double Beds ![Superior Poolside Double Room](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/76c9592d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Poolside Double Room 8.0 Very good 2 reviews ### Highlights Air conditioning Plasma TV Renovated in 2019 Premium bedding Egyptian cotton linens Rainfall showerhead Private bathroom Hair dryer - 269 sq ft - Sleeps 4 - 2 Queen Beds ![Junior Suite with Balcony](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/809d9cd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite with Balcony 7.8 Good 6 reviews ### Highlights Air conditioning Plasma TV Renovated in 2019 Premium bedding Egyptian cotton linens Rainfall showerhead Private bathroom Hair dryer - 269 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/c1e16269.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite with Jacuzzi, Balcony and City Views ### Highlights Private indoor hot tub Air conditioning Plasma TV Renovated in 2019 Premium bedding Egyptian cotton linens Rainfall showerhead Private bathroom - 377 sq ft - City view - Sleeps 2 - 1 King Bed ![Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/db462dbe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Double Suite with Jacuzzi Balcony and City Views ### Highlights Private indoor hot tub Air conditioning Plasma TV Renovated in 2019 Premium bedding Egyptian cotton linens Rainfall showerhead Private bathroom - 377 sq ft - City view - Sleeps 4 - 1 King Bed and 1 Double Bed ![Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/4895c201.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 269 sq ft - Sleeps 4 ![Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/0c90f921.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 269 sq ft - Sleeps 2 ![Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/a3a6300b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 430 sq ft - Sleeps 2 ![Egyptian cotton sheets, premium bedding, in-room safe, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/faf706ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master - 484 sq ft - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Caribbean-Paradise-Boutique-Hotel.h1141205.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Caribbean-Paradise-Boutique-Hotel.h1141205.Hotel-Information) ## About the area Located near the beach, Caribbean Paradise Hotel & Spa - 5th Avenue is in Downtown Playa del Carmen neighborhood and is connected to a shopping center. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Playa del Carmen Main Beach. Don't miss out on a visit to Xcaret Eco Theme Park. Spend some time exploring the area's activities, including whale-watching. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63030%2C-87.07095&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PISKqt49xD-re5nuezTIOtG-_qQ=) 5th Avenida Norte Esq. Constituyentes, Playa del Carmen, QROO, 77710 ### What's nearby - Quinta Avenida - 2 min walk - 0.2 km - Playa del Carmen Main Beach - 5 min walk - 0.4 km - Mamitas Beach - 6 min walk - 0.6 km - Playa del Carmen Maritime Terminal - 18 min walk - 1.5 km - Xcaret Eco Theme Park - 12 min drive - 9.8 km ### Getting around - Cancun Intl. Airport (CUN) - 49 min drive ### Restaurants - ‪Starbucks - ‬1 min walk - ‪Bloody Mary Food Drinks & Rock - ‬2 min walk - ‪Ah Cacao Chocolate Café - ‬2 min walk - ‪La Parrilla Playa - ‬2 min walk - ‪Aldo's - ‬2 min walk ## About this property ### Caribbean Paradise Hotel & Spa - 5th Avenue Hotel remodeled in 2019 and located near Quinta Avenida Located close to Playa del Carmen Main Beach and Mamitas Beach, Caribbean Paradise Hotel & Spa - 5th Avenue provides an airport shuttle and a full-service spa. Treat yourself to spa services, such as aromatherapy, a body treatment, or a facial. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool along with sun loungers and pool umbrellas - Self parking (surcharge), tour/ticket assistance, and a 24-hour front desk - A front-desk safe, multilingual staff, and massage treatment rooms - Guest reviews give top marks for the helpful staff Room features All guestrooms at Caribbean Paradise Hotel & Spa - 5th Avenue include perks such as premium bedding and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - 32-inch plasma TVs with digital channels - Wardrobes/closets and daily housekeeping ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,516 reviews CA $44 CA $57 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/3a2c09a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,005 reviews CA $83 CA $107 total includes taxes & fees Oct 7 - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Airport shuttle available - Secured, covered self parking on site (USD 14 per day) ### Things to do - Full-service spa - Outdoor pool ### Family friendly - Outdoor pool - Pool gate ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Beach cabanas (surcharge) - Beach loungers - Pool loungers - Pool umbrellas ### Full-service spa - 3 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Prenatal massages - Reflexology - Spa open daily - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Stair-free path to entrance - Upper floors accessible by stairs only - Well-lit path to entrance ### More - 1 building - 3 floors - Art Deco architecture - Built in 2000 - Designated smoking areas - Mosquito nets - Renovated entire property - February 2019 ## Room amenities ### Bedroom - Egyptian cotton sheets ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch plasma TV with digital channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your government-issued photo ID after booking ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning fee: USD 2.5 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Covered self parking fee: USD 14 per day - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a security system and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 10:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Caribbean Paradise Playa del Carmen Hotel Caribbean Paradise Koox Caribbean Paradise Dolce Vita Caribe Beach B&B Playa del Carmen Koox Caribbean Paradise Hotel Playa del Carmen Koox Caribbean Paradise Playa del Carmen Caribbean Paradise Hotel Playa Del Carmen Caribbean Paradise Resort And Spa Dolce Vita Caribe Beach Playa del Carmen Dolce Vita Caribe Beach Dolce Vita Caribe l Carmen ## Frequently asked questions ### Does Caribbean Paradise Hotel & Spa - 5th Avenue have a pool? > Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM. ### How much does it cost to stay at Caribbean Paradise Hotel & Spa - 5th Avenue? > As of Oct 5, 2025, prices found for a 1-night stay for 2 adults at Caribbean Paradise Hotel & Spa - 5th Avenue on Oct 8, 2025 start from CA $61.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Caribbean-Paradise-Boutique-Hotel.h1141205.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Caribbean Paradise Hotel & Spa - 5th Avenue pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Caribbean Paradise Hotel & Spa - 5th Avenue? > Self parking is available for USD 14 per day. ### What time is check-in at Caribbean Paradise Hotel & Spa - 5th Avenue? > Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Caribbean Paradise Hotel & Spa - 5th Avenue? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Caribbean Paradise Hotel & Spa - 5th Avenue located? > Located in Downtown Playa del Carmen, this spa hotel is within a 10-minute walk of Quinta Avenida, Mamitas Beach, and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Xplor Theme Park are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Caribbean Paradise Hotel & Spa - 5th Avenue Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 221 8 - Good 249 6 - Okay 157 4 - Poor 69 2 - Terrible 64 ### 8.0/10 Cleanliness ### 7.8/10 Staff & service ### 7.4/10 Amenities ### 7.2/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 8/10 Good #### SILVIA Sep 21, 2025 Liked: Cleanliness, staff & service Disliked: Amenities Affordable, convenient, close to 5th Ave., onsite parking. Negative: You can hear the loud music from the night clubs across the street and next to the hotel ##### SILVIA Stayed 1 night in Sep 2025 ### 10/10 Excellent #### peyton Aug 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me and my girlfriend stayed here for her birthday, It was a great place right on the strip next too all the fun restaurants and shops . We will definitely be back soon . Some reviews say this place isn’t the best but we didn’t mind the noise at night and the room was super cute and clean . ![](https://a.travel-assets.com/ugc/hotel-reviews/f17e3069-7817-4c2e-87b6-720d7773f818-1755790108060.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/62845b32-840a-47dc-9363-3c49bd26945d-1755790108486.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/df01e712-c649-4cf4-b53b-8ed461ec9797-1755790151338.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### peyton Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Maximiano Villarreal Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our 2nd time staying at this property. It’s a wonderful property & we will continue to book this property for the next times we visit Playa Del Carmen. It does sit on top of a nightclub so it can be loud, the wifi can be unstable, & there is no elevator but for the rooms, location, & price it’s definitely worth it. ##### Maximiano Villarreal Stayed 4 nights in May 2025 ### 10/10 Excellent #### Jose Aug 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything ![](https://a.travel-assets.com/ugc/hotel-reviews/28b0e551-d32c-450a-ab8a-468605e0564c-1755999105554.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose Stayed 7 nights in Aug 2025 ### 6/10 Okay #### Joris Jun 25, 2025 Liked: Cleanliness Nice clean room and very kind and helpful staff, but also noisy apartment and dirty pool. ##### Joris Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Hugo A May 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Walkable. ##### Hugo A Stayed 1 night in May 2025 ### 10/10 Excellent #### Lee Feb 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Super cute spot in the perfect location. ##### Lee Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### sergio May 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was centrally located it had a spa , cafe , restaurants all around. Across the street was a shopping mall, at night the area was filled with people having dinner at restaurants and bars with live music. The best part was the friendly staff, Sofia and Alan were absolutely amazing !! Sofia and Alan warmed our hearts and made our stay at the hotel very memorable!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/59b1ef77-6c65-4e68-b6a0-9149ebf82f42-1746372724365.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### sergio Stayed 1 night in May 2025 ### 10/10 Excellent #### EDGAR Jan 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place to eat good and have fun and party!! ##### EDGAR Stayed 5 nights in Jan 2025 ### 8/10 Good #### Robert Marc Mar 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stay was nice, wish the AC could stay on so we didn’t come back to a hot room each time. Staff were great, especially Jessica as she was so helpful with any questions ##### Robert Marc Stayed 5 nights in Mar 2025 ### 2/10 Terrible #### Rigoberto Jul 2, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The most terrible hotel I have ever been. Dirty, ugly and disgusting. Contractors working all over with tools and construction materials. Room with concrete beds, dirty bedding, walls, bathroom. Indescribable realty. As soon as I get to the room I rented in another place. No elevator. Not recommended to any human being. ![](https://a.travel-assets.com/ugc/hotel-reviews/9b330a61-7fdb-45eb-8578-694ff8bd4335-1751451354673.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/14d6dd5e-02f3-4efd-bfab-4da6dcce4b3f-1751451354523.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/58300454-9c83-4aae-bad8-b9e11814b15b-1751451354630.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7d21729f-6d3c-4235-af64-29cf93300563-1751451353180.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rigoberto Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Shelly Jun 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, friendly and helpful staff, appreciated the ease of parking and the included breakfast vouchers - would stay again! ##### Shelly Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Lizbeth Jun 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved everything about this place, very convenient location ##### Lizbeth Stayed 3 nights in Jun 2024 ### 8/10 Good #### DeAnna May 29, 2025 Liked: Property conditions & facilities what i thought was very unique about this property was they had various teas downstairs that were very good then when they would bring new towels they would be animals ! i also thought it was so cool that they had hammocks and chair swings part of some rooms. what i didnt enjoy very much was the bathrooms were not as clean as i wouldve felt comfortable in and sometimes i would find a few bugs but it is mexico. Definitely worth it for your money! i would not suggest a room by the pool because it is open to all the hotel so you may wake up with people swimming outside your window!! ##### DeAnna Stayed 3 nights in May 2025 ### 2/10 Terrible #### Damon Jun 12, 2025 Property is under construction and the rooms are small and you can hear other people.. it’s right next to the loudest bar on 5th.. they were drilling at 10-11pm at night and woke up my sons.. they charge 250 pesos to park your car overnight… roof is super low on the second floor also and caused me to hit my head really hard.. TV’s audio was so bad we couldn’t even hear the show.. awful ##### Damon Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Yvonne Feb 18, 2025 Liked: Cleanliness, staff & service Convenient location but because of this it is noisy with loud music from surrounding bars until late. Keep in mind there is no lift!!! The spa located on the premises was very good. ##### Yvonne Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Jorge Aug 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities It’s in a good spot everything it’s close to Quinta Avenida ##### Jorge Stayed 3 nights in Aug 2024 ### 8/10 Good #### Damaris Mar 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property has a wonderful location, right on the corner of 5th Avenue and walkable to the beach and a variety of restaurants. In turn, it can be a little noisy at the night but it didn’t really bother us. The hotel is kept very clean and the decor is charming. We had a wonderful massage at the Spa. Karen at the front desk was very nice, she helped us book our massage and taxis, she gave us information and offered us discounted buffet and beach club. We did try the buffet and it was pretty good. Overall, I would return to this location. ##### Damaris Stayed 3 nights in Mar 2025 ### 8/10 Good #### Osiris I Dec 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really good place ##### Osiris I Stayed 7 nights in Dec 2023 ### 10/10 Excellent #### Rosa Dec 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Front desk were really nice, great location and price. The only thing was the pool. Water even look green ##### Rosa Stayed 5 nights in Dec 2024 ### 2/10 Terrible #### Delia May 7, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel in central location but hotel staff rude the hotel pool is dirty they dont clean it. Hotel in bad shape not good maintenance. When you check out they go check the room to make sure you didnt take anything. If your american the parking price is diffrent than being mexican. they charge you more overall i wont stay here again ##### Delia Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Loriel Feb 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everythong was noce. well thank you ##### Loriel Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Robert Mar 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Walking distance to everything Beautiful boutique hotel very friendly staff great location. Will be staying here again ##### Robert Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Margarita Jun 29, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice place and close to everything. ##### Margarita Stayed 7 nights in Jun 2023 ### 6/10 Okay #### Christine Jane Jan 30, 2025 Staff very friendly and helpful . Room was kept very clean . Bed very comfortable , linen kept clean and in good condition. Without an elevator the stairwell is challenging because there is no handrail and quite dark . Other than that I would stay there again as the location is great for getting around town . ##### Christine Jane Stayed 21 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - 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