[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # CASA TORTUGA 5Th. Ave Hotel with a full-service spa, steps from Quinta Avenida ![Front of property](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/e3c25d27.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Living area](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/6e57d0e2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/62715481.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/f62ad556.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Suite, Multiple Beds, Garden View](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/46a90485.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies A short walk from Quinta Avenida and Playa del Carmen Main Beach, CASA TORTUGA 5Th. Ave provides a beach bar, shopping on site, and a full-service spa. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. 8.2 Very good ## Popular amenities - Bar - Spa - Housekeeping - 24/7 front desk - Pet-friendly - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=112001418&PinnedHotelID=112001418&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=112001418&PinnedHotelID=112001418&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=112001418&PinnedHotelID=112001418&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=112001418&PinnedHotelID=112001418&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=112001418&PinnedHotelID=112001418&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=112001418&PinnedHotelID=112001418&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=112001418&PinnedHotelID=112001418&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=112001418&PinnedHotelID=112001418&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Deluxe Suite, Garden View](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/deb1c46f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Garden View 8.6 Excellent 8 reviews ### Highlights Air conditioning Separate bedroom Private bathroom Daily housekeeping - 323 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Junior Suite, 1 King Bed with Sofa bed, Garden View](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/0814c0cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed with Sofa bed, Garden View 8.0 Very good 3 reviews ### Highlights Air conditioning Separate bedroom Private bathroom Living room Daily housekeeping - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![Family Suite, Multiple Beds, Garden View](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/f7d340d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Multiple Beds, Garden View 10.0 Exceptional 1 review ### Highlights Air conditioning Separate bedroom Private bathroom Living room Daily housekeeping - 1 bedroom - Sleeps 5 - 2 Double Beds and 1 Double Sofa Bed ## You may also like Ad ![Sundeck](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4800000/4799500/4799416/e9a44dd5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Select Club at Sandos Caracol All Inclusive - Adults Only Area Corasol - Pool - Hot tub - Breakfast included - All-inclusive 7.6 Good 900 reviews CA $263 CA $328 total includes taxes & fees Oct 4 - Oct 5 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-Select-Club-Adults-Only-All-Inclusive.h4799416.Hotel-Information?chkin=2025-10-4&chkout=2025-10-5&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=b51cc5a6-9b96-40fe-b716-0bdba2e748e9&top_cur=CAD) Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3b6ecf2c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-CASA-TORTUGA-5Th-Ave.h112001418.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-CASA-TORTUGA-5Th-Ave.h112001418.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62634%2C-87.07259&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=btwvpcKj0IqXi8_1PVqKUjBHiPU=) 5th Avenida, Entre Calle 8 y Calle 10, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida - 1 min walk - 0.0 km - Playa del Carmen Main Beach - 5 min walk - 0.4 km - Mamitas Beach - 9 min walk - 0.8 km - Playa del Carmen Maritime Terminal - 11 min walk - 1.0 km - Playacar Beach - 11 min walk - 1.0 km #### Getting around - Cancun Intl. Airport (CUN) - 53 min drive #### Restaurants - ‪Cervecería Chapultepec - ‬1 min walk - ‪Fah Restaurant Bar - ‬1 min walk - ‪Restaurante Tropical - ‬1 min walk - ‪Mi Jardin Secreto - ‬1 min walk - ‪La Vicenta - ‬1 min walk ## About this property ### CASA TORTUGA 5Th. Ave Hotel near Quinta Avenida Located close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, CASA TORTUGA 5Th. Ave provides a beach bar, shopping on site, and a full-service spa. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi. Additional perks include: - Tour/ticket assistance, a 24-hour front desk, and concierge services Room features All guestrooms at CASA TORTUGA 5Th. Ave include comforts such as air conditioning, as well as amenities like free WiFi. Extra conveniences in all rooms include: - Bathrooms with showers and shampoo ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,513 reviews CA $44 CA $57 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach nearby, beach bar](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/253174cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BALAM Playa - 15 Th. 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Street parking available ### Food and drink - A beach bar ### Things to do - Full-service spa - Shopping ### Conveniences - 24-hour front desk - Lockers ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Full-service spa - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (39 inches high) ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### More - Air conditioning (climate-controlled) ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 15 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 10 per pet, per day Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Nearby parking fee: USD 6 per day (328 ft away) - Pet fee: USD 10 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision ### Property is also known as CASA TORTUGA 5Th. Ave Hotel CASA TORTUGA 5Th. Ave Playa del Carmen CASA TORTUGA 5Th. Ave Hotel Playa del Carmen ## Frequently asked questions ### Is CASA TORTUGA 5Th. Ave pet-friendly? > Yes, pets are allowed at this property. There's a fee of USD 10 per pet, per day. Service animals are exempt from fees. ### How much does it cost to stay at CASA TORTUGA 5Th. Ave? > As of Oct 3, 2025, prices found for a 1-night stay for 2 adults at CASA TORTUGA 5Th. Ave on Oct 4, 2025 start from CA $25.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-CASA-TORTUGA-5Th-Ave.h112001418.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at CASA TORTUGA 5Th. Ave? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at CASA TORTUGA 5Th. Ave? > Check-out is at noon. ### Where is CASA TORTUGA 5Th. Ave located? > Located in Downtown Playa del Carmen, this spa hotel is within a 5-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## CASA TORTUGA 5Th. Ave Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.6 Amenities ### 8.0 Staff & service ### 8.2 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 31 8 - Good 29 6 - Okay 13 4 - Poor 4 2 - Terrible 3 ### 8/10 Good #### María Aug 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente opción, fácil acceso a todos los atractivos ##### María Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Raúl Aug 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ubicación ##### Raúl Stayed 1 night in Jul 2025 ### 6/10 Okay #### Ivan Sep 27, 2025 Cleaning should be better ##### Ivan Stayed 5 nights in Sep 2025 ### 8/10 Good #### Eva Aug 19, 2025 Liked: Cleanliness, staff & service, amenities Lugar con lo esencial, cumple con lo establecido, le falta mantenimiento a la instalación, el baño tenía muy fuerte olor a coladera, pero para pasar una sola noche y dormir es funcional y económico ##### Eva Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Robert Aug 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hermoso ##### Robert Stayed 1 night in Aug 2025 ### 8/10 Good #### artzoraya Aug 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es comodo y confortable , pero las areas de acceso necesitan mantenimiento ##### artzoraya Stayed 2 nights in Aug 2025 ### 8/10 Good #### Abdias Apr 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Its a very nice Hotel, well located and confort enough. ##### Abdias Stayed 1 night in Mar 2025 ### 8/10 Good #### artzoraya Aug 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Esta bien aunque hay mucho ruido. El chico nuevo de recepcion, excelente : educado, con excelente actitud, y servicio! ##### artzoraya Stayed 2 nights in Aug 2025 ### 8/10 Good #### Aura Sep 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Try to apply something to help to smell humidity in the room. ##### Aura Stayed 1 night in Sep 2025 ### 8/10 Good #### Regina Apr 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I loved the location of the property. ##### Regina Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Olga Aug 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Na ##### Olga Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Gabrielle Noelly Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel itself is very quiet despite being right in front of a bar, the rooms from the third floor don’t have numbers so that it was a little difficult to find our room, we kinda had to guess based on the rooms at the bottom, but overall a good property. ##### Gabrielle Noelly Stayed 1 night in Jul 2025 ### 8/10 Good #### William May 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice Area. ##### William Stayed 2 nights in May 2025 ### 8/10 Good #### Montserrat Jul 16, 2025 Liked: Cleanliness, property conditions & facilities En general buen lugar, la habitación linda y limpia, solo el personal que no esta bien informado de cuales son sus habitaciones ##### Montserrat Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Patricia Jun 12, 2025 Cómodo, buena ##### Patricia Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Melissa Alejandra Chavez May 30, 2025 Liked: Staff & service, amenities, property conditions & facilities Me encanto el hotel solo le hace falta tener alberca y sería perfecta sin duda recomendaría casa tortuga ##### Melissa Alejandra Chavez Stayed 5 nights in May 2025 ### 8/10 Good #### Alfonso May 3, 2025 Liked: Cleanliness Solo estuve una noche, pero en general bien ##### Alfonso Stayed 1 night in May 2025 ### 10/10 Excellent #### jorge Feb 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ubicación y atención muy recomendable ##### jorge Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Tania Jun 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Súper padre todo ##### Tania Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Ana Maria Apr 29, 2025 Liked: Cleanliness, staff & service The property is well located on 5th avenue ##### Ana Maria Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Wilma Mar 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love this location.. it’s in the heart of all the fun of Playa de Carmen 💕💕💕 ##### Wilma Stayed 3 nights in Feb 2025 ### 8/10 Good #### Santos Jul 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities La habitación si está limpia, solo faltaron algunas amenidades, en el baño le hace falta tapete para evitar resbalones y caídas. Pero en general estuvo bien. ##### Santos Stayed 1 night in Jul 2025 ### 10/10 Excellent #### jesus Mar 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy limpias las instalaciones. ##### jesus Stayed 1 night in Mar 2025 ### 10/10 Excellent #### MARIO Mar 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Liked that the rooms were newly refurbished, and everything was new and clean and very comfortable ##### MARIO Stayed 1 night in Mar 2025 ### 6/10 Okay #### TMK Jun 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy agradable, los staffs son muy amable. Solo olores un poco feos del baño. 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