Title: Blue Parrot 5th Avenue - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Blue Parrot 5th Avenue Hotel in Playa del Carmen, steps from Playa del Carmen Main Beach ![Front of property](https://images.trvl-media.com/lodging/9000000/8080000/8074900/8074887/5a415a05.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/9000000/8080000/8074900/8074887/4ca8403c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/9000000/8080000/8074900/8074887/bd1370fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night](https://images.trvl-media.com/lodging/9000000/8080000/8074900/8074887/51026a91.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio, 1 King Bed | View from room](https://images.trvl-media.com/lodging/9000000/8080000/8074900/8074887/d1f11728.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Blue Parrot 5th Avenue offers a tranquil escape in central Playa del Carmen. Travelers love the express check-in and verdant garden setting, all within walking distance of Quinta Avenida's shops and restaurants. Mamitas Beach is just minutes away for swimming and sunbathing. 6.0 ## Popular amenities - Laundry - Housekeeping - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=8074887&PinnedHotelID=8074887&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=8074887&PinnedHotelID=8074887&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=8074887&PinnedHotelID=8074887&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=8074887&PinnedHotelID=8074887&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8074887&PinnedHotelID=8074887&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8074887&PinnedHotelID=8074887&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8074887&PinnedHotelID=8074887&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8074887&PinnedHotelID=8074887&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![In-room safe, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/9000000/8080000/8074900/8074887/45270852.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds LCD TV Ceiling fan Hair dryer Private bathroom Free bottled water - 355 sq ft - Sleeps 3 - 1 King Bed ![Studio, 2 Double Beds | View from room](https://images.trvl-media.com/lodging/9000000/8080000/8074900/8074887/3a750fc3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Double Beds ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds LCD TV Ceiling fan Hair dryer Private bathroom Free bottled water - 355 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9070000/9062500/9062475/e6380dbf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Downtown Playa del Carmen - Pool - All-inclusive - Spa - Parking included 9.8 Exceptional 34 reviews CA $457 CA $561 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information?chkin=2025-11-22&chkout=2025-11-23&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=07cb2472-da22-4222-9b84-7f400d6d210c&top_cur=CAD) Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3b6ecf2c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,568 reviews CA $495 CA $495 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=07cb2472-da22-4222-9b84-7f400d6d210c&top_cur=CAD) Ad ![Water park](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4490000/4488600/4488514/cb37e026_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Paradisus Playa del Carmen – Riviera Maya - All Inclusive Luis Donaldo Colosio - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,001 reviews CA $608 CA $743 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information?chkin=2025-11-8&chkout=2025-11-9&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=07cb2472-da22-4222-9b84-7f400d6d210c&top_cur=CAD) Ad ![Ocean Studio with Plunge Pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70890000/70882500/70882476/0943f1d6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Etéreo, Auberge Collection Maroma - Pool - Spa - Pet-friendly - Kids pool 9.6 Exceptional 38 reviews CA $1,589 CA $2,193 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Etereo-Auberge-Resorts-Collection.h70882476.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=07cb2472-da22-4222-9b84-7f400d6d210c&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3210000/3205200/3205175/81b46303_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,825 reviews CA $265 CA $325 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information?chkin=2025-12-3&chkout=2025-12-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=07cb2472-da22-4222-9b84-7f400d6d210c&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/668a9e0a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Centric Playa del Carmen - Downtown House & Beach House Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 152 reviews CA $172 CA $281 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Thompson-Playa-Del-Carmen-Adults-Only.h11620473.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=07cb2472-da22-4222-9b84-7f400d6d210c&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/903800/903721/w797h450x3y0-f68aa872_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 399 reviews CA $804 CA $1,106 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=07cb2472-da22-4222-9b84-7f400d6d210c&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/71000000/70540000/70531200/70531121/c49ff13d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Casa de la Playa by Xcaret-All Inclusive, Adults Only Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.6 Exceptional 213 reviews CA $2,342 CA $2,838 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-La-Casa-De-La-Playa-By-Xcaret-All-Inclusive-Adults-Only.h70531121.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=07cb2472-da22-4222-9b84-7f400d6d210c&top_cur=CAD) Ad ![Egyptian cotton sheets, premium bedding, down comforters, minibar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4310000/4308800/4308703/269bdd84_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Luis Donaldo Colosio - Pool - Hot tub - Breakfast included - All-inclusive 8.6 Excellent 1,004 reviews CA $576 CA $705 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=07cb2472-da22-4222-9b84-7f400d6d210c&top_cur=CAD) Ad ![On the beach, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/2000000/1790000/1785200/1785105/e8ba58ed.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Blue Diamond Luxury Boutique - All Inclusive - Adults Only Riviera Maya - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 915 reviews CA $604 CA $607 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Blue-Diamond-Luxury-Boutique-All-Inclusive-Adults-Only.h1785105.Hotel-Information?chkin=2025-11-29&chkout=2025-11-30&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=07cb2472-da22-4222-9b84-7f400d6d210c&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Blue-Parrot-5th-Avenue.h8074887.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Blue-Parrot-5th-Avenue.h8074887.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62812%2C-87.07041&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yYVwqUIzadXibntiw79xoLU---A=) Calle 12 Norte y la Quinta Ave. Norte, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida - 1 min walk - 0.0 km - Playa del Carmen Main Beach - 2 min walk - 0.2 km - Quinta Alegría Shopping Mall - 2 min walk - 0.2 km - Mamitas Beach - 5 min walk - 0.4 km - Playa del Carmen Maritime Terminal - 14 min walk - 1.3 km #### Getting around - Cancun Intl. Airport (CUN) - 50 min drive #### Restaurants - ‪Aldea Corazón - ‬3 min walk - ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬3 min walk - ‪Aldo's - ‬2 min walk - ‪Mandala - ‬2 min walk - ‪La Caprichoza - ‬3 min walk ## About this property ### Blue Parrot 5th Avenue Hotel near Playa del Carmen Main Beach Close to Quinta Avenida and Mamitas Beach, Blue Parrot 5th Avenue provides a garden, dry cleaning/laundry services, and more. Guests can connect to free in-room WiFi. Other perks include: - Express check-out, express check-in, and babysitting (surcharge) - A front-desk safe, luggage storage, and concierge services - Tour/ticket assistance and multilingual staff Room features All guestrooms at Blue Parrot 5th Avenue offer comforts such as air conditioning, as well as amenities like free WiFi and safes. Extra conveniences in all rooms include: - Free infant beds and free extra beds - Bathrooms with showers and free toiletries - 32-inch LCD TVs with cable channels - Ceiling fans and daily housekeeping ## Similar properties ![Balcony view](https://images.trvl-media.com/lodging/17000000/16040000/16036500/16036497/3fca58f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Carmen Hotel - Ocean Front Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.2 Very good 765 reviews CA $130 CA $161 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=16036497&PinnedHotelID=16036497&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Offsite parking; discounts available ### Family friendly - Babysitting (surcharge) - Free rollaway/extra bed - In-room crib ### Conveniences - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible path of travel ### More - 1 building - 3 floors - Designated smoking areas ## Room amenities ### Bedroom - Free crib - Free rollaway/extra bed ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Free bottled water ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Iron/ironing board - Safe ## Policies ### Check-in Check-in time starts at 3 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 1 PM Express check-out available ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards ### Property is also known as Blue Parrot 5th Avenue Blue Parrot 5th Avenue Hotel Blue Parrot 5th Avenue Hotel Playa del Carmen Blue Parrot 5th Avenue Playa del Carmen Blue Parrot 5th Avenue Riviera Maya/Playa Del Carmen, Mexico Blue Parrot 5th Avenue Hotel Blue Parrot 5th Avenue Playa del Carmen Blue Parrot 5th Avenue Hotel Playa del Carmen ## Frequently asked questions ### Is Blue Parrot 5th Avenue pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Blue Parrot 5th Avenue? > There is free parking nearby. ### What time is check-in at Blue Parrot 5th Avenue? > Check-in begins at 3 PM. ### What time is check-out at Blue Parrot 5th Avenue? > Check-out is at 1 PM. ### Where is Blue Parrot 5th Avenue located? > Located in Downtown Playa del Carmen, this hotel is steps from Calle 12, Playa del Carmen Main Beach, and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Blue Parrot 5th Avenue Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 47 8 - Good 74 6 - Okay 106 4 - Poor 66 2 - Terrible 58 ### 7.0/10 Cleanliness ### 6.8/10 Staff & service ### 5.4/10 Amenities ### 5.6/10 Property conditions & facilities ### 10/10 Excellent #### Verified traveller Aug 14, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like every things, the room, the staff.....I am very happy. ##### Verified traveller Stayed 7 nights in Aug 2019 ### 8/10 Good #### John Jul 31, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good spot right in town Right on 5th ave and you couldn’t hear the loud music great location ##### John Stayed 2 nights in Jul 2019 ### 8/10 Good #### Edgar Ignacio Jul 22, 2019 Liked: Cleanliness, staff & service #### Bien por lo que pagas, sin mucho que ofrecer... Es un hotel para solo dormir a pie de la quinta, algo molesto el ruido de los antros, no familiar por lo anterior descrito, servicio bueno, instalaciones viejas que podría mejorar.... ##### Edgar Ignacio Stayed 2 nights in Jul 2019 ### 8/10 Good #### Verified traveller Jul 9, 2019 Liked: Cleanliness, staff & service Disliked: Amenities Thought it had more amenities. However, the rooms where ok. ##### Verified traveller Stayed 3 nights in Jul 2019 ### 6/10 Okay #### Victor rene Jun 23, 2019 Liked: Cleanliness, staff & service, property conditions & facilities El hotel no es como se muestra en las fotos de la aplicacion deberian actualizarlas ##### Victor rene Stayed 1 night in Jun 2019 ### 2/10 Terrible #### Verified traveller Jun 17, 2019 Disliked: Staff & service, amenities, property conditions & facilities Nos robaron en la habitación, no solo fuimos nosotros también como a 4 cuartos más en la noche al prever se metieron a robar a todo el tercer piso y el hotel no se hizo reporte dable ni porque según tienen cámaras de seguridad mal lugar cero vigilancia ##### Verified traveller Stayed 1 night in Jun 2019 ### 2/10 Terrible #### Verified traveller Jun 3, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities Place functions as a store front for tequila store hotel is run down and uncared for, air conditioners do not work, had to changed rooms 3 times, there is no security ..room has no latch to insured noone is going to break in . Not worth price of $40. A night. More like 10$, water is poor ##### Verified traveller Stayed 7 nights in Feb 2019 ### 8/10 Good #### Joss, Merida May 20, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La limpieza y el Servicio están muy bien, solo que en las noches hay mucho ruido porque están muy cerca de los centros nocturnos. ##### Joss Stayed 1 night in May 2019 ### 4/10 Poor #### Verified traveller May 20, 2019 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Esta bien la ubicación pero lo que no me gustó es que no se puede dormir por qué está muy ruidoso. ##### Verified traveller Stayed 9 nights in May 2019 ### 10/10 Excellent #### yolanda May 18, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Una excelente estancia y atención por parte de todos en el hotel siempre con la mejor disposición ##### yolanda Stayed 4 nights in May 2019 ### 6/10 Okay #### Enrique May 9, 2019 Disliked: Cleanliness, property conditions & facilities It was at the center of 5th Avenue. About 50 feet from the shopping Mall. A huge plus. Unfortunately it did not look like the pictures online. A bit of small little flies, and place humid. This did not sit well with wife. ##### Enrique Stayed 1 night in May 2019 ### 8/10 Good #### Guadalupe Apr 28, 2019 Liked: Cleanliness Disliked: Amenities Limpieza apropiada Hotel sobre la quinta avenida. Cerca de transporte. Hotel no tiene indicaciones para acceso. Persona no siempre disponible en recepción. Wifi no disponible en habitación. Dificil acceso con equipaje a habitaciones, no hay elevador ni personal que apoye. ##### Guadalupe Stayed 4 nights in Feb 2019 ### 2/10 Terrible #### Verified traveller Apr 24, 2019 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Loud music from 10 pm till 5 am safe was broken no way to lock door from in side got robbed! ##### Verified traveller Stayed 5 nights in Apr 2019 ### 6/10 Okay #### Verified traveller Apr 19, 2019 Liked: Cleanliness, staff & service buen servicio de parte del personal, y precios muy económicos, sin embargo las instalaciones no fueron las que esperábamos ya que en las páginas de reservaciones y en Google aparecía otro hotel y al llegar y darnos cuenta que no contaba con alberca ni a la orilla de la playa nos sentimos un tanto estafados, buscamos cambiarnos de hotel ya que era la primera vez que visitábamos playa del Carmen, por cuestiones de tiempo y por no batallar por un reembolso al final seguimos con la reservación que y teníamos pagada, sólo les pediría se cambiaran las fotografías para que próximos viajeros no pasen por la misma experiencia ##### Verified traveller Stayed 7 nights in Apr 2019 ### 4/10 Poor #### Nicolás Apr 1, 2019 Disliked: Staff & service, room comfort No se puede dormir, música alta todas las noches! ##### Nicolás Stayed 2 nights in Mar 2019 ### 2/10 Terrible #### Eduardo, Tamaulipas Mar 21, 2019 Liked: Cleanliness Disliked: Amenities, property conditions & facilities El lugar esta excelentemente bien ubicsdo sobre la quinta avenida , batallas mucho para dar con el hotel porqur no esta a la vista , esta atras de una tienda de tequilas y tampoco parece hotel, no tiene parkin como muchos hoteles y depas dr la 5tha avenida , la primer habitacion que nos dieron estaba horrible peor que motel , despues pedimos cambio a una suite y esa si esta agradable con un aumento de tarifa aceptable, pero que pasa si esa suite esta ocupada? Sinceramente nos ibamos a ir de ese hotel a buscar otro y perder el dinero ya gastado , la suite esta de 8 de 10 muy pasable , las otras habitaciones un 3 /10 , muy chicas y muy nada agradable a la vista , las instalaciones del hotel nada que ver con las de las fotos de intdrnet , , lo unico bueno es la ubicacion de ahí en fuera les recomendo un hotel tucan en la 5tha avenida se ve muy bien por fuera ( no entre ) pero una excelente fachada y de precio accesible ##### Eduardo Stayed 4 nights in Mar 2019 ### 6/10 Okay #### Cristy, Bakersfield, CA Mar 18, 2019 Liked: Cleanliness, staff & service Pros: location (close to everything), clean rooms, hot water, cold air conditioner, friendly staff. Cons: also location - hotel is right on 5th avenue so it's close to lots of clubs/bars, it's super loud at night, very hard to sleep. My family stayed for 6 days, I had a room on the second floor, my mom and dad had a room downstairs. They said it wasn't too loud in their room. I suggest asking for a downstairs room if you stay at this hotel. Rooms were good for the price. I would recommended this hotel to people who plan on going out to the bars at night or heavy sleepers. ##### Cristy Stayed 6 nights in Mar 2019 ### 6/10 Okay #### Jesus Rivelino Mar 18, 2019 #### Un ugar para 5 avrnida Estuvo bien para 1 noche que la ocupe, la ubicación muy cómoda para estar en la avenida mas popular de Playa del Carmen. ##### Jesus Rivelino Stayed 1 night in Mar 2019 ### 4/10 Poor #### Ron, West Palm Beach, us Mar 17, 2019 Disliked: Staff & service, amenities, property conditions & facilities It is impossible to find. It has no signage. One must pass through a Tequila store... NOT a Zen anything as in the photo, which is not the entrance, anyway. The location is very good, and considering that, it was not as noisy as it could have been. The A/C worked fine. The refrigerator froze everything. Worst of all is that when I realized that I seriously overtipped, I found 5 minutes later that the larger amount had been removed by the desk clerk and replaced with a token amount. But when I confronted her about it, she returned the overage, but I doubt the chamber maid got anything. ##### Ron Stayed 4 nights in Mar 2019 ### 2/10 Terrible #### Edmée Mar 14, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### FRAUDE!! Ninguna de las fotos corresponde al hotel en la actualidad. Hotel viejo, sucio, descuidado, con mal olor (a mugre) , sin limpieza ni mantenimiento. Tuvimos que rentar otra habitación en otro hotel, ya que este parecía un hotel de paso o guarida de malvivientes. ##### Edmée Stayed 1 night in Mar 2019 ### 4/10 Poor #### Francisco David Mar 10, 2019 Disliked: Staff & service, property conditions & facilities, room comfort #### Las imágenes mostradas en el website falsas Nada que ver con las imágenes mostradas en su página en línea. Es completamente otro hotel cuando llegas, feisimo por cierto. ##### Francisco David Stayed 1 night in Mar 2019 ### 6/10 Okay #### Verified traveller Feb 27, 2019 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities está en una excelente ubicación, es limpio pero al llegar me dieron una habitación que no tenía nada que ver con la que reservé, el aire acondicionado es deficiente y tenía fugas de agua ##### Verified traveller Stayed 3 nights in Feb 2019 ### 2/10 Terrible #### Verified traveller Feb 24, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel did not have our room available and walked us into a dorty used room. We left and did not stay. Ended up paying 3x to find a new room at midnight ##### Verified traveller Stayed 1 night in Feb 2019 ### 6/10 Okay #### Shenika Feb 20, 2019 Liked: Staff & service #### When we got there luckily my partner speaks Spanis We went there as a last minute choice leaving a poor air bnb booking. The trip was for my Birthday and we stayed there from the 12th-14th of February 2019. ##### Shenika Stayed 2 nights in Feb 2019 ### 4/10 Poor #### Verified traveller Feb 13, 2019 Disliked: Amenities, property conditions & facilities Las instalaciones están muy deterioradas, falta mantenimiento y la limpieza deja mucho que desear, el recepcionista de la mañana no fue muy amable. ##### Verified traveller Stayed 1 night in Feb 2019 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [The Reef Playacar Beach Resort & Spa](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hacienda-Tres-Rios-Resort-Spa-Nature-Park-All-Inclusive.h1897464.Hotel-Information) > > [Iberostar Waves Quetzal - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Quetzal-All-Inclusive.h428594.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [BEAUTIFUL 5 STAR GRAND MAYAN 2 Bedroom Suite comes with a most beautiful resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BEAUTIFUL-5-STAR-GRAND-MAYAN-2-Bedroom-Suite-Comes-With-A-Most-Beautiful-Resort.h27240909.Hotel-Information) > > [The Royal Haciendas All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Hotel Riu Palace Mexico - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Mexico-All-Inclusive.h487012.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Blue Diamond Luxury Boutique - All Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Blue-Diamond-Luxury-Boutique-All-Inclusive-Adults-Only.h1785105.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information)