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Blue Bay Grand Esmeralda All Inclusive

Star Rating
4 out of 5
Photo gallery

Reviews

3.6 / 5Good
1,599 reviews

Amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Tres Rios Ecopark
    7 min drive
  • Popular Location
    El Camaleon Mayakoba Golf Course
    17 min drive
  • Popular Location
    Grand Coral Golf Riviera Maya
    21 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    44 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe Room, Garden Area

    Room Amenities

    • Sleeps 4
    More details
  • Superior Room, Garden View

    Room Amenities

    • Sleeps 4
    More details
  • Superior Room, Partial Sea View

    Room Amenities

    • Partial ocean view
    • Sleeps 4
    More details
  • Deluxe Room, Garden View (Gold)

    Room Amenities

    • Sleeps 4
    More details
  • Suite, 1 King Bed, Jetted Tub (Emerald)

    Room Amenities

    • Sleeps 4
    More details
  • Suite, Pool Access, Garden View (Emerald)

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Room, Partial Ocean View

    Room Amenities

    • Partial ocean view
    • Sleeps 4
    More details
  • Deluxe Room, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details

About this area

Playa del Carmen

Located in Playa del Carmen, Blue Bay Grand Esmeralda All Inclusive is near theme parks and on the beach. El Camaleon Mayakoba Golf Course and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida and Plaza Las Americas. Travelling with kids? Consider Xplor Theme Park and Xcaret Eco Theme Park.

Popular Location

What's nearby

  • Tres Rios Ecopark - 7 min drive
  • Punta Esmeralda Beach - 14 min drive
  • El Camaleon Mayakoba Golf Course - 17 min drive
  • Maroma Beach - 17 min drive
  • Grand Coral Golf Riviera Maya - 21 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive

Restaurants

  • Where to eat
  • Serves breakfast.

About this property

Blue Bay Grand Esmeralda All Inclusive

Upscale property on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Blue Bay Grand Esmeralda All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 979 rooms provide free minibar items, balconies or patios and 24-hour room service. Other amenities available to guests include wireless Internet access (surcharge), LCD TVs and coffee/tea makers.
Blue Bay Grand Esmeralda All Inclusive offers 979 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to balconies or patios. LCD televisions come with pay-per-view films.
Bathrooms include a shower, complimentary toiletries and a hairdryer. This Playa del Carmen resort provides wireless Internet access for a surcharge. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

Available in all rooms: WiFi (USD 0 per stay)
Available in some public areas: Free WiFi
In-room WiFi has a 1-device limit
WiFi in public areas is free with a 1-device limit

Parking and public transport

No on-site parking available

Food and drink

All buffet and à la carte meals, snacks and beverages included
6 restaurants
4 bars/lounges and 1 poolside bar
24-hour room service

Things to do

2 outdoor pools
Aerobics classes
Billiards/pool table
Canoeing
Children's pool
Fitness centre
Full-service spa
Kayaking
Motorised watercraft
Outdoor tennis court
Playground
Sailing
Sauna
Shopping
Hot tub
Tennis
Volleyball
Windsurfing
Yoga classes

Family friendly

2 outdoor pools
Children's pool
Dry-cleaning service
Free children's club
Free cots/infant beds
Free rollaway/extra beds
Free supervised childcare/activities
Corner/local shop
In-room childcare (surcharge)
Laundry facilities
Playground

Conveniences

ATM/banking services
Lift
Front-desk safe
Gift shop/newsstand
Corner/local shop
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
French
German
Italian
Russian
Spanish

Business services

1 meeting room
Business centre
Computer station

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden
Terrace

Spa

8 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hot springs/mineral springs
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Spa open daily
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel

More

Beach towels
Designated smoking areas

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Ceiling fan
Free cots/infant beds
Free rollaway beds

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

TV/satellite channels
LCD TV
pay films

Food and drink

Coffee/tea maker
Free bottled water
Free minibar

Outdoor space

Balcony or patio

More

Iron/ironing board
Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Property payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.50 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (1-device limit, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Free WiFi in public areas has a 1-device limit.

Property is also known as

  • Blue Bay Grand Esmeralda All Inclusive All-inclusive property
  • Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
  • Blue Esmeralda Inclusive incl
5 - Excellent
321
4 - Good
634
3 - Okay
385
2 - Mediocre
174
1 - Poor
85
4.0
Cleanliness
3.9
Service and Staff
3.7
Amenities
3.5
Property condition

3/5

  • Liked: Staff & service, property conditions & facilities

The food and not being able to make reservatons in advance or over the phone.

Stayed 7 nights in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best part of the resort is the staff. Some of the rooms have been updated, but there are a lot that have not. Both pools have also been updated. Great food at all restaurants.

Stayed 7 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stuff is friendly, rooms are clean, property is wonderful, food/drinks super good, beach is gorgeous amazing with the nature, would come back definitely:)))) what else ?! Just go and enjoy :))) 👍✌️

Stayed 5 nights in Jan. 2020

3/5

  • Liked: Cleanliness, staff & service

lue Bay Grand Esmeralda. The reservation was for 2 connecting rooms with doubles in both rooms. One room had a king, so 2 of us had to share a bed. The ice machines and an elevator were out in our building as were many water features. The “spa” was a hotel room I was taken to with massages tables in it. Not “luxury” in the least. Alcohol clearly watered down. Beach leaves a lot to be desired. Having to wait until you get there to make reservations in the restaurants (other than the buffet) is aggravating, especially when you are there for a short period of time. The buffet is adequate. The Staff was fantastic! Best part of the property.

Stayed 3 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly environment. Good place reasonable price

Stayed 7 nights in Dec. 2019

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