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Overview of BlueBay Grand Esmeralda All Inclusive

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On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
2 outdoor pools
2 outdoor pools

BlueBay Grand Esmeralda All Inclusive

4 out of 5
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationTres Rios Ecopark17 min walk
    Popular LocationEl Camaleon Mayakoba Golf Course8 min drive
    Popular LocationGrand Coral Golf Riviera Maya10 min drive
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)44 min drive

Choose dates to view prices

Suite, 1 King Bed, Jetted Tub (Emerald)

No guest room rating
  • 688 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, Ocean View

No guest room rating
  • 376 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, Garden View

No guest room rating
  • 376 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, Partial Ocean View

5/5 guest room rating
  • 377 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Twin Beds

Suite, Pool Access, Garden View (Emerald)

4.3/5 guest room rating
  • 700 sq ft
  • Sleeps 4
  • 2 Twin Beds

About this area

Playa del Carmen

Located in Playa del Carmen, BlueBay Grand Esmeralda All Inclusive is near theme parks and on the beach. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tres Rios Ecopark and Maroma Beach. Traveling with kids? Consider Xplor Theme Park, or check out an event or a game at Mario Villanueva Stadium Madrid. Scuba diving, snorkeling, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Popular Location

What's nearby

  • Tres Rios Ecopark - 17 min walk
  • El Camaleon Mayakoba Golf Course - 8 min drive
  • Grand Coral Golf Riviera Maya - 10 min drive
  • Maroma Beach - 17 min drive
  • Punta Esmeralda Beach - 30 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • Burger Stop — 9 min drive
  • El Puerto — 10 min drive
  • Casa del Lago — 11 min drive
  • Fonda Argentina — 11 min drive
  • Fairmont Mayakoba — 11 min drive

About this property

BlueBay Grand Esmeralda All Inclusive

Upscale property on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at BlueBay Grand Esmeralda All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. All 979 rooms offer free minibar items, balconies or patios, and 24-hour room service. LCD TVs, coffee makers, and free bottled water are among the other amenities available to guests.
BlueBay Grand Esmeralda All Inclusive offers 979 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. LCD televisions come with pay movies. Coffee/tea makers and free minibar items are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

BlueBay SPA has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with hot springs/mineral springs, a spa tub, and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • All buffet and à la carte meals, snacks, and beverages included
  • 6 restaurants
  • 4 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Aerobics classes
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Motorized watercraft
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable/satellite channels
  • LCD TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony or patio

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in from 3 PM - 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free WiFi in public areas has a 2-device limit
Guests under 12 years old are not allowed in the spa

Property is also known as

Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

Frequently asked questions

3.4
Rating 5 - Excellent. 215 out of 995 reviews
5 - Excellent 22%
Rating 4 - Good. 312 out of 995 reviews
4 - Good 31%
Rating 3 - Okay. 234 out of 995 reviews
3 - Okay 24%
Rating 2 - Poor. 126 out of 995 reviews
2 - Poor 13%
Rating 1 - Terrible. 108 out of 995 reviews
1 - Terrible 11%

3.7/5

Cleanliness

3.7/5

Staff & service

3.6/5

Amenities

3.4/5

Property conditions & facilities

2/5 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Apr 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family just came back from the trip and I am very excited to share our experience. It was our third time at The Blue Bay and every time we go there we discover something new. At first, I got very disappointed for some changes, like there is no more cappuccinos or espresso at the whole resort. Less choice of food too, which I didn’t care because this way is better for my body (less calories maybe :)). Beach was not blue as before due to pier construction. Then I realized that food and coffee changes were definitely due to pandemic economical situation. People don’t travel as much and Canadian border is closed. Blue Bay keep its prices low but is cutting on some food. And yet, our vocation was so much fun that we would go back there in a heartbeat! Animation team was very uplifting. They are so enthusiastic, fun and friendly. We were busy all the time! Beautiful music was everywhere and it was hard not to dance whether you at the restaurant, beach or pool. Especial thanks to Lalu - a yoga guru, a ping pong master and a Latino dance teacher and much much more... Its an honor for Blue Bay to have such a character! There were many different fun challenges for the price: bingo, soccer, baseball, archery, ruffling. And I can proudly say we did it all! I don’t remember the name of the gentleman who was in charge but he was great! My teenage son and I loved to play volleyball on the beach. We had a really good time enjoying ourselves and laughing because animation guys
Stayed 8 nights in Mar 2021

2/5 Poor

Travelled with partner
Disliked: Property conditions & facilities
Good foodd
Stayed 4 nights in Mar 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our swim up pool but could of been warmer! Did not like kids club swimming in the room next to ours. food could of been better. drinks were great though. Maid helped us get out of our room because snake was in our doorway. but just pushed it away and never told anyone. i was a wreck all week worried it was going to come under the doorway. which i am sure it went into one of the other rooms.
Stayed 5 nights in Mar 2021

3/5 Okay

Stayed 8 nights in Mar 2021