expedia
Photo gallery

Andaz Mayakoba - a Concept by Hyatt

Star Rating
5 out of 5

Information

Reviews

4.7 / 5Exceptional
248 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    El Camaleon Mayakoba Golf Course
    12 min walk
  • Popular Location
    Grand Coral Golf Riviera Maya
    4 min drive
  • Popular Location
    Tres Rios Ecopark
    4 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    41 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Suite, Lagoon View

    Room Amenities

    • Lagoon view
    • Sleeps 4
    More details
  • Room, 2 Double Beds, Lagoon View

    Room Amenities

    • Lagoon view
    • Sleeps 4
    More details
  • Room, 1 King Bed, Lagoon View

    Room Amenities

    • Lagoon view
    • Sleeps 3
    More details
  • Suite (Beach Area)

    Room Amenities

    • Lagoon view
    • Sleeps 4
    More details
  • Room, 2 Double Beds (Beach Area)

    Room Amenities

    • Lagoon view
    • Sleeps 4
    More details
  • Room, 1 King Bed (Beach Area)

    Room Amenities

    • Lagoon view
    • Sleeps 3
    More details
  • Studio, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Suite, Accessible (Andaz)

    Room Amenities

    • Lagoon view
    • Sleeps 4
    More details
  • Room, 2 Double Beds

    Room Amenities

    • Lagoon view
    • Sleeps 4
    More details
  • Room, 1 King Bed

    Room Amenities

    • Lagoon view
    • Sleeps 3
    More details
  • Studio, Beachfront

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Room, 2 Double Beds, Beachfront

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Room, 1 King Bed, Beachfront

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details

About this area

Playa del Carmen

Located in Playa del Carmen, Andaz Mayakoba - a Concept by Hyatt is next to a golf course. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tres Rios Ecopark and Maroma Beach. Travelling with kids? Don't miss Xcaret Eco Theme Park and Xplor Theme Park. Our guests appreciate the resort's quiet location.

What's nearby

  • Popular Location
    El Camaleon Mayakoba Golf Course - 12 min walk
  • Popular Location
    Grand Coral Golf Riviera Maya - 4 min drive
  • Popular Location
    Tres Rios Ecopark - 4 min drive
  • Popular Location
    Guadalupe Church - 7 min drive
  • Popular Location
    Punta Esmeralda Beach - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • Where to eat
  • Cocina Milagro – Buffet restaurant with a bar offering local and international cuisine. Serves breakfast, lunch and dinner daily.
  • Casa Amate – Restaurant with a bar offering Latin American cuisine. Serves dinner daily.
  • Tinta del Pulpo – Restaurant with a bar offering local cuisine. Serves dinner and light fare daily.
  • Olla Ceviche – Bar with a bar offering seafood. Serves lunch, dinner and light fare daily.

About this property

Andaz Mayakoba - a Concept by Hyatt

5-star resort with pools, private beach and full-service spa
Catch some rays on Andaz Mayakoba - a Concept by Hyatt's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 214 rooms offer free WiFi, iPod docks and 24-hour room service. Other amenities available to guests include flat-screen TVs, minibars (stocked with some free items) and premium bedding.
Andaz Mayakoba - a Concept by Hyatt offers 214 forms of accommodation with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.
Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Policies

Special check-in instructions

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of MXN 1538 per pet, per night.

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MXN 650 per person (approximately)
  • Pet fee: MXN 1538 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Return airport shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: MXN 650 per person
  • 4 restaurants
  • 2 beach bars
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 18 holes of golf
  • 3 outdoor pools
  • Beach yoga
  • Ecotours
  • Free bike hire
  • Full-service spa
  • Kayaking
  • Mini golf
  • Outdoor tennis court
  • Snorkelling
  • Hot tub
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Mini golf
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Russian
  • Spanish

Business services

  • 5 meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Pool sunloungers
  • Private beachfront location
  • Terrace

Spa

  • 6 treatment rooms
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Romance packages available

Room amenities

Bedroom

  • Ceiling fan
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Iron/ironing board
  • Safe

Nearby things to do

Activities

Where to eat

4.7

Exceptional

5 - Excellent
199
4 - Good
39
3 - Okay
7
2 - Mediocre
1
1 - Poor
2
4.9
Cleanliness
4.8
Service and Staff
4.7
Amenities
4.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean property and beautiful surrounding! Loved the biking around mayakoba

Stayed 1 night in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

amazing staff , outstanding service we were up early in the morning we had the best assistance to get to our workshop .beyond expected . we are grateful for the experience.

Stayed 6 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's really a nice place, service is 100/100. Snack bar all free not including alcohol.

Stayed 1 night in Nov. 2019

1/5

  • Disliked: Cleanliness

Stayed 5 nights in Nov. 2019

Tell us how we can improve our site

Plan your next trip