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Andaz Mayakoba - a Concept by Hyatt

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Private beach, white sand, free beach shuttle, sun loungers
Private beach, white sand, free beach shuttle, sun loungers
Private beach, white sand, free beach shuttle, sun loungers
2 outdoor pools, cabanas (surcharge), pool umbrellas

Overview of Andaz Mayakoba - a Concept by Hyatt

Andaz Mayakoba - a Concept by Hyatt

5-star property

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Pet-friendly
  • All-inclusive
Map
Carretera Federal, Cancun-Playa del Carmen Km 298, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationEl Camaleon Mayakoba Golf Course2 min drive
  • Popular LocationTres Rios Ecopark6 min drive
  • Popular LocationGrand Coral Golf Riviera Maya7 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)35 min drive

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Room, 1 King Bed (Beach Area)

  • 538 sq ft
  • Studio
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Suite (Beach Area)

  • 1292 sq ft
  • Lagoon view
  • Sleeps 4

Room, 2 Double Beds (Beach Area)

  • 538 sq ft
  • Studio
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Lagoon View

  • 538 sq ft
  • Studio
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Lagoon View

  • 538 sq ft
  • Studio
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Suite, Lagoon View

  • 538 sq ft
  • Lagoon view
  • Sleeps 4

Room, 2 Double Beds

  • 538 sq ft
  • Studio
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Suite, Accessible (Andaz)

  • 1292 sq ft
  • Studio
  • Lagoon view
  • Sleeps 4

Studio, Ocean View

  • 700 sq ft
  • Studio
  • Ocean view
  • Sleeps 3

Room, 1 King Bed, Beachfront

  • Studio
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 538 sq ft
  • Studio
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Beachfront

  • Studio
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Studio, Beachfront

  • Studio
  • Ocean view
  • Sleeps 3

About this area

Playa del Carmen

Located in Playa del Carmen, Andaz Mayakoba - a Concept by Hyatt is next to a golf course and on a private beach. Shoppers can check out Quinta Avenida, while everyone can enjoy the natural beauty of Maroma Beach and Mamitas Beach. Traveling with kids? Don't miss Xcaret Eco Theme Park. Take an opportunity to explore the area for water adventures such as boat tours and other activities like whale-watching.

What's nearby

  • El Camaleon Mayakoba Golf Course - 2 min drive
  • Tres Rios Ecopark - 6 min drive
  • Grand Coral Golf Riviera Maya - 7 min drive
  • Punta Esmeralda Beach - 12 min drive
  • Playa 88 - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • Casa del Lago - 11 min walk
  • Fonda Argentina - 6 min drive
  • Burger Stop - 7 min drive
  • La Brasserie - 7 min drive
  • Koh Thai - 7 min drive

About this property

Andaz Mayakoba - a Concept by Hyatt

5-star aparthotel with pools, private beach, full-service spa

Property Location
Located in Playa del Carmen, Andaz Mayakoba - a Concept by Hyatt is a 3-minute drive from El Camaleon Mayakoba Golf Course and 8 minutes from Quinta Avenida. This 5-star resort is 5 mi (8 km) from Maroma Beach and 6 mi (9.6 km) from Mamitas Beach Club.

Rooms
Make yourself at home in one of the 214 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and minibars (stocked with some free items).

Amenities
Relax at the full-service spa, where you can enjoy massages. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.

Dining
Enjoy local and international cuisine at Cocina Milagro, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the bar/lounge or one of the 2 beach bars. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.

Business, Other Amenities
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. This resort has 5 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Andaz Mayakoba - a Concept by Hyatt offers 214 air-conditioned accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a health club, and complimentary bicycles are featured at the aparthotel. 2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Naum has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

All-inclusive details

All-inclusive room rates at Andaz Mayakoba - a Concept by Hyatt are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Property is kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Beach

  • Private beach
  • Free beach shuttle
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • Sun loungers
  • Umbrellas
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • 6 treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Facials
  • Body scrubs
  • Body treatments
  • Hydrotherapy

Internet

  • Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available
  • Free beach shuttle

Family friendly

  • Children stay free
  • Free children's club
  • Free crib/infant bed
  • Babysitting (surcharge)

Restaurants on site

  • Cocina Milagro
  • Casa Amate
  • Tinta del Pulpo
  • Vegan Bar
  • Sotavento

Food and drink

  • Coffee/tea maker

Dining

  • Full breakfast available for a fee daily 6:30 AM–11 AM: MXN 650 per person
  • 1 restaurant
  • 2 beach bars and 1 bar
  • Stocked minibar (select free items)
  • Couples dining
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Free rollaway/extra beds
  • Bed sheets provided
  • Alarm clock

Bathrooms

  • Shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite service
  • iPod docking station
  • Pay movies

Outdoor areas

  • Terrace
  • Barbecue grill
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Work spaces

  • 5 meeting rooms
  • Conference space

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals exempt from fees
  • Pet friendly
  • MXN 1538 per pet per night
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • No elevators
  • Raised toilet seat
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Free newspapers (lobby)
  • Champagne service

Location highlights

  • Near the ocean
  • Next to a golf course

Things to do

  • 18 holes of golf
  • 24-hour fitness center
  • Kayaking on site
  • Aerobics classes on site
  • Free bicycle rentals on site
  • Beach yoga on site
  • Snorkeling on site
  • Yoga classes on site
  • Mini golf on site
  • Golfing on site
  • Ecotours on site
  • Boat tours nearby
  • Whale watching nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 214 rooms
  • 3 floors
  • Built in 2016
  • Romance packages available

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