Andaz Mayakoba - a Concept by Hyatt: 2019 Pictures, Reviews, Prices & Deals

4.8 / 5Exceptional

238 reviews

Pool
Free WiFi
Free parking
Pet Friendly

Carretera Federal, Cancun-Playa del Carmen Km 298, Playa del Carmen, QROO

What's nearby

El Camaleon Mayakoba Golf Course
12 min walk
Grand Coral Golf Riviera Maya
4 min drive
Tres Rios Ecopark
4 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)
41 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938

About this area

Playa del Carmen

Located in Playa del Carmen, Andaz Mayakoba - a Concept by Hyatt is next to a golf course. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tres Rios Ecopark and Maroma Beach. Travelling with kids? Don't miss Xcaret Eco Theme Park and Xplor Theme Park. Our guests appreciate the resort's quiet location.

Map

What's nearby

El Camaleon Mayakoba Golf Course - 12 min walk
Grand Coral Golf Riviera Maya - 4 min drive
Tres Rios Ecopark - 4 min drive
Guadalupe Church - 7 min drive
Punta Esmeralda Beach - 8 min drive

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

Where to eat
Cocina Milagro – Buffet restaurant with a bar offering local and international cuisine. Serves breakfast, lunch and dinner daily.
Casa Amate – Restaurant with a bar offering Latin American cuisine. Serves dinner daily.
Tinta del Pulpo – Restaurant with a bar offering local cuisine. Serves dinner and light fare daily.
Olla Ceviche – Bar with a bar offering seafood. Serves lunch, dinner and light fare daily.

About this property

Andaz Mayakoba - a Concept by Hyatt

Catch some rays on Andaz Mayakoba - a Concept by Hyatt's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 214 rooms offer free WiFi, iPod docks and flat-screen TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars (stocked with some free items) and premium bedding.

Check-in between 3 PM - 11:30 PM

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out before noon

Express check-out

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Free rollaway/extra beds!

Free cribs (infant beds)!

Pets are allowed for an extra charge of MXN 1538 per pet, per night.

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

Fee for buffet breakfast: MXN 650 per person (approximately)
Pet fee: MXN 1538 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Free self parking
Free valet parking
Return airport shuttle (surcharge)
Free beach shuttle

Buffet breakfast available for a fee daily 6:30 AM–11 AM: MXN 650 per person
4 restaurants
2 beach bars and 1 bar
24-hour room service

24-hour fitness centre
18 holes of golf
3 outdoor pools
Beach yoga
Ecotours
Free bike hire
Full-service spa
Kayaking
Mini golf
Outdoor tennis court
Snorkelling
Hot tub
Yoga classes

3 outdoor pools
Babysitting/childcare (surcharge)
Dry-cleaning service
Free children's club
Free cots/infant beds
Free rollaway/extra beds
Laundry facilities
Mini golf
Supervised childcare/activities (surcharge)

ATM/banking services
Free newspapers in reception
No lifts

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

English
Russian
Spanish

5 meeting rooms
Conference space

BBQ grill(s)
Beach loungers
Beach umbrellas
Garden
Pool sunloungers
Private beachfront location
Terrace

6 treatment rooms
Hydrotherapy
Manicures and pedicures
Massages
Massage/treatment rooms
Spa open daily

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available

Couples dining
Designated smoking areas
Romance packages available

Air conditioning
Ceiling fan
Free cots/infant beds
Free rollaway beds
Premium bedding

Free toiletries
Hairdryer
Shower/bathtub combination

TV channels
flat-screen TV
iPod dock
pay films

Coffee/tea maker
Free bottled water
Free minibar (some items)

Iron/ironing board
Phone
Safe
Turndown service

Adjacent to a golf course
Boat tours

Cocina Milagro – Buffet restaurant with a bar offering local and international cuisine. Serves breakfast, lunch and dinner daily.
Casa Amate – Restaurant with a bar offering Latin American cuisine. Serves dinner daily.
Tinta del Pulpo – Restaurant with a bar offering local cuisine. Serves dinner and light fare daily.
Olla Ceviche – Bar with a bar offering seafood. Serves lunch, dinner and light fare daily.
Sotavento – Seafood restaurant. Open daily.

4.8

Exceptional

238 reviews

5 - Excellent

192

4 - Good

3 - Okay

2 - Mediocre

1 - Poor

4.9

Cleanliness

4.8

Service and Staff

4.7

Amenities

4.9

Property condition

3/5

Verified traveller

Travelled with partner

Oct 27, 2019

I liked the room, very clean and spacious; although it could have more comfortable chairs. I liked the food that is not included in the meal plan and the location. I did not like 1) the lack of transparency on what is included on the meal plan (i.e. many menu items are not included) and 2) the incident I had at check out on a kayak tour that I booke through the hotel and I cancelled and they wanted to charge me a "no show fee".

Stayed 2 nights in Oct. 2019

5/5 Excellent

Verified traveller

Travelled with partner

Oct 13, 2019

Really liked the bicycles to move inside the hotel. Not enough Air conditioning in most areas. Mosquitos were really annoying.

Stayed 4 nights in Oct. 2019

5/5 Excellent

Andrew, Los Angeles, CA

Travelled with partner

Oct 7, 2019

We had a great time and have loved our experiences at the two Andaz locations we've been to. Highly recommend to anyone interested!

Stayed 5 nights in Sep. 2019

5/5 Excellent

Karina, Costa Rica

Business traveller, Travelled with group

Sep 28, 2019

This traveller didn’t leave comments with their review

Stayed 4 nights in Sep. 2019

5/5 Excellent

Maria

Aug 14, 2019

Can’t wait to come back

Amazing as always ! As returning guest we are I can say it can’t get any better . Service , food and costumer service excelent!

Stayed 2 nights in Aug. 2019

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Andaz Mayakoba - a Concept by Hyatt

Reviews

Amenities

Map

What's nearby

Choose dates to view prices

About this area

Playa del Carmen

What's nearby

Getting around

Restaurants

About this property

Andaz Mayakoba - a Concept by Hyatt

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Check-in

Special check-in instructions

Check-out

Children and extra beds

Pets

Payment types at the property

Important information

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