Title: Alila Mayakoba - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Alila Mayakoba Luxury resort with 2 outdoor pools and a full-service spa ![Exterior](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/baa1f5aa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; local and international cuisine ](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/b7f3c286.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Body treatments, hydrotherapy, body wraps, body scrubs, facials](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/749c243f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sports facility](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/7780193e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Boating](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/bee94d87.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near El Camaleón Mayakoba Golf Course, Andaz Mayakoba offers a perfect family retreat with a private beach and comfy sun loungers. Enjoy refreshments at two beach bars, savor local flavors at Cocina Milagro, or rejuvenate with hydrotherapy and nail services at Naum spa. 8.6 Excellent ## Popular amenities - - - Hot tub - Bar - Pool - All-inclusive ## Room options ### Check availability for these dates Tonight [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=15963147&PinnedHotelID=15963147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=15963147&PinnedHotelID=15963147&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=15963147&PinnedHotelID=15963147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=15963147&PinnedHotelID=15963147&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=15963147&PinnedHotelID=15963147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=15963147&PinnedHotelID=15963147&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=15963147&PinnedHotelID=15963147&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=15963147&PinnedHotelID=15963147&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 17 of 17 rooms ![1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/3f61e092.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Sanctuary, Lagoon Area, w/Plunge Pool) ### Highlights Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Separate bedroom Hair dryer - 538 sq ft - Lagoon view - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/327dc0c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Lagoon View ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Ceiling fan Premium bedding - 538 sq ft - Lagoon view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/w3837h2557x3y3-035c370a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Lagoon View ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Ceiling fan Premium bedding - 538 sq ft - Lagoon view - Sleeps 3 - 1 King Bed ![Suite (Harmony, Beach Area, w/Plunge Pool)](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/0b9251a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Harmony, Beach Area, w/Plunge Pool) ### Highlights Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Separate bedroom Hair dryer - 1292 sq ft - Lagoon view - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/w3837h2557x3y3-035c370a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds (Beach Area) ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Ceiling fan Premium bedding - 538 sq ft - Lagoon view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/w3837h2557x3y3-035c370a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Beach Area) ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Ceiling fan Premium bedding - 538 sq ft - Lagoon view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/w3837h2557x3y3-035c370a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Ocean View (w/ Plunge Pool) ### Highlights Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Separate bedroom Hair dryer - 700 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/w3837h2557x3y3-035c370a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Ceiling fan Premium bedding - 538 sq ft - Lagoon view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/327dc0c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Ceiling fan Premium bedding - 538 sq ft - Lagoon view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/w3837h2557x3y3-035c370a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Beachfront (w/ Plunge Pool) ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Ceiling fan Premium bedding - Ocean view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/cbc574c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Sanctuary,w/Plunge Pool, Acces Shower) ### Highlights Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Separate bedroom Hair dryer - Sleeps 4 - 1 King Bed ![Suite (Sanctuary, Lagoon Area)](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/w3840h2557x0y3-b7c8edee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Sanctuary, Lagoon Area) ### Highlights Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Separate bedroom Hair dryer - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/w3839h2560x0y0-ae375310.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Lagoon Area, w/Plunge Pool) ### Highlights Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Separate bedroom Hair dryer - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/3f61e092.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Ocean View (SERENITY SUITE (w/ PLUNGE POOL)) ### Highlights Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Separate bedroom Hair dryer - Sleeps 4 - 1 King Bed ![Suite (HARMONY SUITE BEACH AREA)](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/bd87cc2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (HARMONY SUITE BEACH AREA) ### Highlights Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Separate bedroom Hair dryer - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/w3837h2557x3y3-035c370a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Ocean View ### Highlights Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Separate bedroom Hair dryer - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/16000000/15970000/15963200/15963147/w3837h2557x3y3-035c370a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Ocean View ### Highlights Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Premium bedding Ceiling fan Separate bedroom Hair dryer - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19140000/19138900/19138867/52fe08ca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 674 reviews CA $152 CA $191 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2025-11-5&chkout=2025-11-6&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=f3e9168b-d252-4889-ba0b-f46cea98989d&top_cur=CAD) Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9070000/9062500/9062475/e6380dbf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Downtown Playa del Carmen - 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Pool - Pet-friendly - Kids pool - Parking included 9.4 Exceptional 427 reviews CA $105 CA $131 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riviera-Maya-Suites.h1696083.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=f3e9168b-d252-4889-ba0b-f46cea98989d&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Andaz-Mayakoba-A-Concept-By-Hyatt.h15963147.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Andaz-Mayakoba-A-Concept-By-Hyatt.h15963147.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.69674%2C-87.03052&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gwM1vD-DKO8U-1bzZvuwio_9yLY=) Carretera Federal, Cancun-Playa del Carmen Km 298, Playa del Carmen, QROO, 77710 #### What's nearby - El Camaleón Mayakoba Golf Course - 11 min walk - 1.0 km - Tres Rios Ecopark - 7 min drive - 4.2 km - Quinta Avenida - 12 min drive - 9.9 km - Mamitas Beach - 13 min drive - 10.2 km - Maroma Beach - 15 min drive - 12.3 km #### Getting around - Cancun Intl. Airport (CUN) - 41 min drive #### Restaurants - ‪Festival - ‬4 min drive - ‪Black & White - ‬4 min drive - ‪El Charro - ‬4 min drive - ‪La Hacienda - ‬5 min drive - ‪Hix Bar & Lobby Lounge - ‬9 min walk ## About this property ### Alila Mayakoba Luxury family-friendly resort near El Camaleón Mayakoba Golf Course Located close to Mamitas Beach and Maroma Beach, Alila Mayakoba provides an adjacent golf course, 2 beach bars, and a terrace. With a private beach, sun loungers, and a free beach shuttle, this resort is the perfect place to soak up some sun. Indulge in a massage, a body scrub, and hydrotherapy at Naum, the onsite spa. The on-site local and international cuisine restaurant, Cocina Milagro, offers breakfast, lunch, and dinner. The health club offers fitness classes and yoga classes; other things to do include snorkeling, ecotours, and kayaking. Free in-room WiFi is available to all guests, along with mini golf and a garden. You'll also enjoy the following perks during your stay: - Swimming pool along with cabanas, sun loungers, and pool umbrellas - Free self parking and valet parking - Full breakfast (surcharge), free bicycle rentals, and 2 outdoor pools - Express check-out, supervised childcare (surcharge), and barbecue grills - Guest reviews say great things about the helpful staff Room features All 182 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like late night room service and free WiFi. Extra conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries, showers, and shower/tub combinations - Flat-screen TVs with cable channels - Coffee/tea makers, ceiling fans, and daily housekeeping ### All-inclusive details All-inclusive room rates at Alila Mayakoba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ## Similar properties ![5 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)](https://images.trvl-media.com/lodging/1000000/1000000/992200/992175/d4613274.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mahekal Beach Front Resort & Spa Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,011 reviews CA $309 CA $426 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=992175&PinnedHotelID=992175&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1780000/1773500/1773497/f4f5d8f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rosewood Mayakoba Playa del Carmen - Pool - Spa - Kids pool - Parking included 9.8 Exceptional 379 reviews CA $908 CA $1,242 total includes taxes & fees Nov 18 - 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Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=32536723&PinnedHotelID=32536723&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free beach shuttle - Free secured, uncovered self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 18 for children - 2 beach bars - A bar/lounge - A restaurant - Couples/private dining ### Restaurants on site - Casa Amate - Cocina Milagro - Sotavento - Tinta del Pulpo - Vegan Bar ### Things to do - 18-hole adjacent golf course - 2 outdoor pools - 24-hour gym - Beach yoga - Ecotours - Fitness classes - Free bicycle rentals - Free children's club - Full-service spa - Golf - Hot tub - Kayaking - Mini golf - Sauna - Snorkeling - Steam room ### Family friendly - 2 outdoor pools - Babysitting (surcharge) - Free children's club - Laundry facilities - Mini golf - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 5 meeting rooms - 66,736 square feet of conference space ### Outdoors - Barbecue grill - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - Pool cabanas (surcharge) - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 6 treatment rooms - Body scrubs - Body wraps - Facials - Hydrotherapy - Manicures/pedicures - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Assistive listening devices - Braille/raised signage - Magnifying mirror - No elevator - Phone accessibility kit - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk (39 inches high) - Wheelchair-accessible restaurant ### More - 3 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Built in 2016 - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels - iPod dock - Pay movies ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Free bottled water - Free minibar (limited items) ### More - Air conditioning - Ceiling fan - Cleaning products are eco-friendly - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Safe - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom ### Renovations and closures This property is closed from March 2 2025 to February 12 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 100 per pet, per night, plus a deposit of USD 100 per stay Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately USD 35 for adults and USD 18 for children - Pet deposit: USD 100 per stay - Pet fee: USD 100 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available This property uses a grey water recycling system and eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. ### We should mention This property does not have elevators Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Andaz Mayakoba Resort Riviera Maya Playa del Carmen Andaz Mayakoba Riviera Maya Playa del Carmen Andaz Mayakoba Riviera Maya Andaz Mayakoba Concept Hyatt Resort Playa del Carmen Andaz Mayakoba Concept Hyatt Resort Andaz Mayakoba Concept Hyatt Playa del Carmen Andaz Mayakoba Concept Hyatt az Mayakoba Concept Hyatt l C ## Frequently asked questions ### Does Alila Mayakoba have a pool? > Yes, this property has 2 outdoor pools. ### Is Alila Mayakoba pet-friendly? > Yes, pets are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 100 per pet, per night. Service animals are exempt from fees. ### How much is parking at Alila Mayakoba? > Self parking and valet parking are free at this property. ### What time is check-in at Alila Mayakoba? > Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Alila Mayakoba? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Are there all-inclusive benefits at Alila Mayakoba? > Some rate plans available at this property are all-inclusive. ### Where is Alila Mayakoba located? > Located in Playa del Carmen, this beachfront resort is next to a golf course, 0.4 mi (0.7 km) from El Camaleón Mayakoba Golf Course, and within 6 mi (10 km) of Maroma Beach and Mamitas Beach. Quinta Avenida and Xcaret Eco Theme Park are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. 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