expedia

Andaz Mayakoba - a Concept by Hyatt

Star Rating
5 out of 5
Photo gallery

Reviews

4.8 / 5Exceptional
238 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    El Camaleon Mayakoba Golf Course
    12 min walk
  • Popular Location
    Grand Coral Golf Riviera Maya
    4 min drive
  • Popular Location
    Tres Rios Ecopark
    4 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    41 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938

    About this area

    Playa del Carmen

    Located in Playa del Carmen, Andaz Mayakoba - a Concept by Hyatt is next to a golf course. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tres Rios Ecopark and Maroma Beach. Travelling with kids? Don't miss Xcaret Eco Theme Park and Xplor Theme Park. Our guests appreciate the resort's quiet location.

    What's nearby

    • Popular Location
      El Camaleon Mayakoba Golf Course - 12 min walk
    • Popular Location
      Grand Coral Golf Riviera Maya - 4 min drive
    • Popular Location
      Tres Rios Ecopark - 4 min drive
    • Popular Location
      Guadalupe Church - 7 min drive
    • Popular Location
      Punta Esmeralda Beach - 8 min drive

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

    Restaurants

    • Where to eat
    • Cocina Milagro – Buffet restaurant with a bar offering local and international cuisine. Serves breakfast, lunch and dinner daily.
    • Casa Amate – Restaurant with a bar offering Latin American cuisine. Serves dinner daily.
    • Tinta del Pulpo – Restaurant with a bar offering local cuisine. Serves dinner and light fare daily.
    • Olla Ceviche – Bar with a bar offering seafood. Serves lunch, dinner and light fare daily.

    About this property

    Andaz Mayakoba - a Concept by Hyatt

    Catch some rays on Andaz Mayakoba - a Concept by Hyatt's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 214 rooms offer free WiFi, iPod docks and flat-screen TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars (stocked with some free items) and premium bedding.

    Policies

    Check-in

    Check-in between 3 PM - 11:30 PM

    Special check-in instructions

    It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

    Check-out

    Check-out before noon
    Express check-out

    Children and extra beds

    • Children are welcome.
    • Kids stay free! Children stay free when using existing bedding.
    • Free rollaway/extra beds!
    • Free cribs (infant beds)!

    Pets

    • Pets are allowed for an extra charge of MXN 1538 per pet, per night.

    Payment types at the property

    American Express
    Mastercard
    Visa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Fee for buffet breakfast: MXN 650 per person (approximately)
    • Pet fee: MXN 1538 per pet, per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
    It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

    We should mention

    Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking
    • Free valet parking
    • Return airport shuttle (surcharge)
    • Free beach shuttle

    Food and drink

    • Buffet breakfast available for a fee daily 6:30 AM–11 AM: MXN 650 per person
    • 4 restaurants
    • 2 beach bars and 1 bar
    • 24-hour room service

    Things to do

    • 24-hour fitness centre
    • 18 holes of golf
    • 3 outdoor pools
    • Beach yoga
    • Ecotours
    • Free bike hire
    • Full-service spa
    • Kayaking
    • Mini golf
    • Outdoor tennis court
    • Snorkelling
    • Hot tub
    • Yoga classes

    Family friendly

    • 3 outdoor pools
    • Babysitting/childcare (surcharge)
    • Dry-cleaning service
    • Free children's club
    • Free cots/infant beds
    • Free rollaway/extra beds
    • Laundry facilities
    • Mini golf
    • Supervised childcare/activities (surcharge)

    Conveniences

    • ATM/banking services
    • Free newspapers in reception
    • No lifts

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tour/ticket assistance
    • Turndown service
    • Wedding services

    Languages spoken

    • English
    • Russian
    • Spanish

    Business services

    • 5 meeting rooms
    • Conference space

    Outdoors

    • BBQ grill(s)
    • Beach loungers
    • Beach umbrellas
    • Garden
    • Pool sunloungers
    • Private beachfront location
    • Terrace

    Spa

    • 6 treatment rooms
    • Hydrotherapy
    • Manicures and pedicures
    • Massages
    • Massage/treatment rooms
    • Spa open daily

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available

    More

    • Couples dining
    • Designated smoking areas
    • Romance packages available

    Room amenities

    Bedroom

    • Air conditioning
    • Ceiling fan
    • Free cots/infant beds
    • Free rollaway beds
    • Premium bedding

    Bathroom

    • Free toiletries
    • Hairdryer
    • Shower/bathtub combination

    Entertainment

    • TV channels
    • flat-screen TV
    • iPod dock
    • pay films

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Free minibar (some items)

    More

    • Iron/ironing board
    • Phone
    • Safe
    • Turndown service

    Nearby things to do

    Activities

    • Adjacent to a golf course
    • Boat tours

    Where to eat

    • Cocina Milagro – Buffet restaurant with a bar offering local and international cuisine. Serves breakfast, lunch and dinner daily.
    • Casa Amate – Restaurant with a bar offering Latin American cuisine. Serves dinner daily.
    • Tinta del Pulpo – Restaurant with a bar offering local cuisine. Serves dinner and light fare daily.
    • Olla Ceviche – Bar with a bar offering seafood. Serves lunch, dinner and light fare daily.
    • Sotavento – Seafood restaurant. Open daily.
    4.8

    Exceptional

    5 - Excellent
    192
    4 - Good
    38
    3 - Okay
    6
    2 - Mediocre
    1
    1 - Poor
    1
    4.9
    Cleanliness
    4.8
    Service and Staff
    4.7
    Amenities
    4.9
    Property condition

    3/5

    I liked the room, very clean and spacious; although it could have more comfortable chairs. I liked the food that is not included in the meal plan and the location. I did not like 1) the lack of transparency on what is included on the meal plan (i.e. many menu items are not included) and 2) the incident I had at check out on a kayak tour that I booke through the hotel and I cancelled and they wanted to charge me a "no show fee".

    Stayed 2 nights in Oct. 2019

    5/5 Excellent

    Really liked the bicycles to move inside the hotel. Not enough Air conditioning in most areas. Mosquitos were really annoying.

    Stayed 4 nights in Oct. 2019

    5/5 Excellent

    We had a great time and have loved our experiences at the two Andaz locations we've been to. Highly recommend to anyone interested!

    Stayed 5 nights in Sep. 2019

    5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Sep. 2019

    5/5 Excellent

    Can’t wait to come back

    Amazing as always ! As returning guest we are I can say it can’t get any better . Service , food and costumer service excelent!

    Stayed 2 nights in Aug. 2019

    Tell us how we can improve our site

    Plan your next trip