Andaz Mayakoba - a Concept by Hyatt

5.0 star property
Upscale resort on the beach, with 2 outdoor swimming pools

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Andaz Mayakoba - a Concept by Hyatt

Photo gallery for Andaz Mayakoba - a Concept by Hyatt

Private beach, white sand, free beach shuttle, sun loungers
Aerial view
Room, 2 Double Beds, Lagoon View
Sports facility
Beach/ocean view

Overview of Andaz Mayakoba - a Concept by Hyatt

9.4 out of 10 Exceptional
9.4/10 Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
Carretera Federal, Cancun-Playa del Carmen Km 298, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationEl Camaleón Mayakoba Golf Course8 min walk
  • Popular LocationGran Coyote Golf4 min drive
  • Popular LocationQuinta Avenida8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)41 min drive

Room options

Room, 1 King Bed (Beach Area)

  • 538 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Suite (Beach Area)

  • 1292 sq ft
  • Lagoon view
  • Sleeps 4

Room, 2 Double Beds (Beach Area)

  • 538 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Lagoon View

  • 538 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Lagoon View

  • 538 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Suite, Lagoon View

  • 538 sq ft
  • Lagoon view
  • Sleeps 4

Room, 2 Double Beds

  • 538 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Suite, Accessible (Andaz)

  • 1292 sq ft
  • Lagoon view
  • Sleeps 4

Studio, Ocean View

  • 700 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Beachfront

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 538 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Beachfront

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Studio, Beachfront

  • Ocean view
  • Sleeps 3

About this area

Playa del Carmen

Located in Playa del Carmen, Andaz Mayakoba - a Concept by Hyatt is next to a golf course and on a private beach. Shoppers can check out Quinta Avenida, while everyone can enjoy the natural beauty of Maroma Beach and Mamitas Beach. Traveling with kids? Don't miss Xcaret Eco Theme Park. Take an opportunity to explore the area for water adventures such as boat tours and other activities like whale-watching.

What's nearby

  • El Camaleón Mayakoba Golf Course - 8 min walk
  • Gran Coyote Golf - 4 min drive
  • Quinta Avenida - 8 min drive
  • Mamitas Beach - 15 min drive
  • Playa del Carmen Main Beach - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive


  • Agave Azul - Tequila Library - 11 min walk
  • Casa Amate - 3 min walk
  • La Fondita by Rosewood Mayakoba - 11 min walk
  • Las Brisas Restaurant & Lounge Bar - 8 min drive
  • La Laguna Restaurant & Lounge - 6 min drive

About this property

Andaz Mayakoba - a Concept by Hyatt

5-star luxury resort near El Camaleón Mayakoba Golf Course
Located close to Quinta Avenida and Mamitas Beach, Andaz Mayakoba - a Concept by Hyatt provides 18 holes of golf, 2 beach bars, and a terrace. With a private beach, sun loungers, and a free beach shuttle, this resort is the perfect place to soak up some sun. Indulge in a massage, a facial, and a body scrub at Naum, the onsite spa. The onsite restaurant, Cocina Milagro, features local and international cuisine. The health club offers yoga classes and aerobics classes; other things to do include kayaking, beach yoga, and snorkeling. Free in-room WiFi is available to all guests, along with mini golf and a garden.
You'll also enjoy the following perks during your stay:
  • Swimming pool with cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Full breakfast (surcharge), free bicycle rentals, and 2 outdoor pools
  • Express check-out, supervised childcare (surcharge), and tour/ticket assistance
Room features
All 214 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like late night room service and free WiFi.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

All-inclusive details

All-inclusive room rates at Andaz Mayakoba - a Concept by Hyatt are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.


English, French, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: MXN 650 per person
  • 2 beach bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Casa Amate
  • Cocina Milagro
  • Sotavento
  • Tinta del Pulpo
  • Vegan Bar

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • 24-hour gym
  • Beach yoga
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Kayaking
  • Mini golf
  • Sauna
  • Snorkeling
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Supervised activities for children (surcharge)


  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference space


  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant


  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities


  • Premium bedding


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels


  • Flat-screen TV with cable channels
  • iPod dock
  • Pay movies