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Andaz Mayakoba - A Concept by Hyatt All Inclusive

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Private beach, white sand, free beach shuttle, sun loungers
Private beach, white sand, free beach shuttle, sun loungers
Private beach, white sand, free beach shuttle, sun loungers
2 outdoor pools, cabanas (surcharge), pool umbrellas
2 outdoor pools, cabanas (surcharge), pool umbrellas

Overview of Andaz Mayakoba - A Concept by Hyatt All Inclusive

Andaz Mayakoba - A Concept by Hyatt All Inclusive

5.0 star property

4.6/5 Wonderful

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • All-inclusive
Map
Carretera Federal Cancun, Playa del Carmen Km 298, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationEl Camaleon Mayakoba Golf Course6 min walk
  • Popular LocationTres Rios Ecopark5 min drive
  • Popular LocationGran Coyote Golf7 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)44 min drive

Room options

About this area

Playa del Carmen

Located in Playa del Carmen, Andaz Mayakoba - A Concept by Hyatt All Inclusive is next to a golf course and on a private beach. While the natural beauty of Maroma Beach and Paradise Beach can be enjoyed by anyone, those looking for an activity can check out El Camaleon Mayakoba Golf Course. Traveling with kids? Don't miss Xcaret Eco Theme Park. Looking to get your feet wet? Parasailing, sailing and surfing/body boarding adventures can be found near the property.
Visit our Playa del Carmen travel guideOpens in a new window
View more Resorts in Playa del CarmenOpens in a new window
Map

What's nearby

  • El Camaleon Mayakoba Golf Course - 6 min walk
  • Tres Rios Ecopark - 5 min drive
  • Gran Coyote Golf - 7 min drive
  • Playa 88 - 9 min drive
  • Punta Esmeralda Beach - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • Casa del Lago - 16 min walk
  • Fonda Argentina - 5 min drive
  • La Brasserie - 5 min drive
  • Koh Thai - 5 min drive
  • Arezzo - 6 min drive

About this property

Andaz Mayakoba - A Concept by Hyatt All Inclusive

5-star luxury resort adjacent to a golf course
At Andaz Mayakoba - A Concept by Hyatt All Inclusive, you can look forward to 18 holes of golf, a beach bar, and a terrace. With a private beach, beachfront dining, and sun loungers, this resort is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or steam room, and indulge in a hot stone massage, a facial, or a body wrap. The onsite restaurant, Cocina Milagro, features brunch and a poolside location. The 24-hour gym offers aerobics classes and yoga classes; other things to do include ecotours, kayaking, and scuba diving. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Additional perks include:
  • 2 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Free bicycle rentals, express check-out, and barbecue grills
  • Smoke-free premises, luggage storage, and concierge services
  • Guest reviews give good marks for the helpful staff
Room features
All 214 rooms feature comforts such as free international calls and premium bedding, in addition to perks like air conditioning and bathrobes. Guests reviews say good things about the spacious rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • Balconies or patios, childcare services, and coffee/tea makers

All-inclusive details

All-inclusive room rates at Andaz Mayakoba - A Concept by Hyatt All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Bicycling
Fitness facilities

Languages

English, French, German, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free beach shuttle

Food and drink

  • 1 restaurant
  • 1 beach bar and 1 bar
  • Room service available

Restaurants on site

  • Cocina Milagro
  • Tinta del Pulpo
  • Casa Amate
  • Sotavento
  • Vegan Bar

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • 2 outdoor pools
  • Aerobics classes
  • Archery
  • Ecotours
  • Free bicycle rentals
  • Kayaking
  • Private picnics
  • Sauna
  • Scuba diving
  • Spa services
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Andaz Mayakoba All Inclusive Package Concept Hyatt
az Mayakoba Inclusive Package
Andaz Mayakoba a Concept By Hyatt
Andaz Mayakoba a Concept By Hyatt All Inclusive
Andaz Mayakoba a Concept By Hyatt All Inclusive Package
Andaz Mayakoba - A Concept by Hyatt All Inclusive Resort

Frequently asked questions

Does Andaz Mayakoba - A Concept by Hyatt All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Andaz Mayakoba - A Concept by Hyatt All Inclusive?

As of Dec 6, 2022, prices found for a 1-night stay for 2 adults at Andaz Mayakoba - A Concept by Hyatt All Inclusive on Dec 11, 2022 start from CA $1,076.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Andaz Mayakoba - A Concept by Hyatt All Inclusive pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at Andaz Mayakoba - A Concept by Hyatt All Inclusive?

Self parking is free at this property.

What time is check-in at Andaz Mayakoba - A Concept by Hyatt All Inclusive?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Andaz Mayakoba - A Concept by Hyatt All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Andaz Mayakoba - A Concept by Hyatt All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Andaz Mayakoba - A Concept by Hyatt All Inclusive located?

Located in Playa del Carmen, this beachfront resort is next to a golf course, 0.3 mi (0.5 km) from El Camaleon Mayakoba Golf Course, and within 6 mi (10 km) of Quinta Avenida and Maroma Beach. Paradise Beach and Xcaret Eco Theme Park are also within 12 mi (20 km).

Andaz Mayakoba - A Concept by Hyatt All Inclusive Reviews

Andaz Mayakoba - A Concept by Hyatt All Inclusive Reviews

Overall score and ratings

4.6

Wonderful

How we verify reviews
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 5 - Excellent. 41 out of 55 reviews" "
" "5 - Excellent 75%
Rating 4 - Good. 8 out of 55 reviews" "
" "4 - Good 15%
Rating 3 - Okay. 3 out of 55 reviews" "
" "3 - Okay 5%
Rating 2 - Poor. 2 out of 55 reviews" "
" "2 - Poor 4%
Rating 1 - Terrible. 1 out of 55 reviews" "
" "1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.8/5

Property conditions & facilities

5.0/5

Eco-friendliness

5/5 Excellent

ALEJANDRO, Bogota
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best people - service ever
Stayed 6 nights in Oct 2022

5/5 Excellent

Martin
Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was unbelievable! Marco ,Daniel and Antonio on the beach made our trip absolute perfection. They were so attentive and remember our names and drink preferences. The beach was lovely and the always cleaned up the seaweed. So no trouble with that at this beach (other beaches in the area get bad) . The hotel is fun and trendy. We stayed on the beach side. Highly recommend if you can afford the extra splurge. If not, don’t worry. Golf carts will take you anywhere on the property. Martin drove us often and was such a great help. He was always friendly. *PSA tip your golf cart guy!
Stayed 5 nights in Feb 2022

5/5 Excellent

Laxman
Stayed 3 nights in Jul 2021

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2021

5/5 Excellent

Verified traveller
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a perfect weekend at the Andaz. The staff was by far the highlight of the trip - everyone was helpful, professional and seemed genuinely happy to get to know us. Food was delicious and hotel was clean and well kept. We willl be back for sure.
Stayed 2 nights in Apr 2021

4/5 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was so beautiful. Service and food were fantastic, great quality. Rooms were clean and the hotel structure is perfect for “social distancing”. Rooms were a bit far from the beach but they had bikes and golf carts available which made the experience very nice! We loved riding bikes to the beach! Sotavento and casa Amate were fantastic. Only downside were the menus, most didn’t include which food/drinks were part of the all inclusive package and we hated having to check that every time. Also, they don’t offer sparkling wine or rose in the all inclusive package - that was a big bummer!
Stayed 4 nights in Jan 2021