Playa de Palma Tours and Activities

The property is very big, there is mini golf and it is right on the beach. The beach is fabulous and the waters are crystal clear. The beach was the property highlight. Food was disappointing but edible. The staff were super friendly and helpful. The entertainment at night was awful - they did a movie on friday and had a "musical" on one of the nights - which was just a bunch of kids dancing around so the evenings were very boring. Good thing I bought a pack of playing cards. There is nothing around really except a restaurant and a small bar but if a secluded break is what you are looking for then this is a great place to be. It is an hour from the airport and far from the bustle of the city.

Room was nice, a good size, and effective fans and aircon. Beds and pillows were not comfortable, but get enough drinks down you, and you won't mind so much. Rooms were cleaned 5 out of 7 days and the cleaners do a good job, and were mostly friendly. They do, "barge-in" on you if you are in, but was amusing and not intrusive really. Overall food was good, lots of variety. Local dishes were great, fish and meat was hit and miss, but there was always something delicious to be had, for each meal and on each day, with enough variety to keep it interesting. Kitchen staff friendly. The main pool, and kids pool, bar and general layout of the outdoor communal areas, are perfect, always a comfortable spot, where you can keep an eye on the kids, yet still relax. Much better than our expectations. The dining area, inside and out on the balcony, are great, although inside it was bordering on too hot, with no apparent fans or aircon, making dining uncomfortable. The kids entertainment was fantastic. The young lady that led the kids activities was superb, and the aqua aerobics each day were fantastic. All the entertainers were amazing and deserve pay-rises! Only gripe was with the other staff, bar and dining. With the exception of the bald guy with the tattoo of a rubric cube, and one other, the rest seemed to resent guests being there. Were apathetic at best, but bordered on angry. I get it was hot, we were relaxing and they were working, but it made things a bit uncomfortable!

The outdoor facilities, such as pools and gardens were very good and well kept. Out problems were partly due to the flight. Because of the weather the, the pilot did not want to land at Palma; he killed the approach and flew us back to Barcelona where we were dumped with no help, advice or food. Our arrival time at Palma was to be 15.10 on the 10th of Sept.; our eventual arrival time at our Hotel in Mallorca was 04.00 Hrs on the 11th Sept. After check in we went our room to find there was no water. We are moved to another room but had to move back to the first room after 4 hours sleep. The room had hot water but not cold Water!! We were delayed again, having missed dinner the day before we nearly missed breakfast which closed at 11.00 AM. Although we had contacted the help of line of Expedia and were promised a rerun call Tel. call, we had no help and no call.