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Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Minibar, desk, blackout curtains, free cots/infant beds

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing

Map

Explore the area

Popular LocationPlaya de Palma2 min walk
Popular LocationEl Arenal Beach16 min walk
Popular LocationPalma Aquarium6 min drive
AirportPalma de Mallorca (PMI)7 min drive

Choose dates to view prices

Double Room, Sea View

  • 323 sq ft
  • Sea view
  • Sleeps 3

Junior Studio Suite

  • 441 sq ft
  • Ocean view
  • Sleeps 3

Family Room (3 adults)

  • 441 sq ft
  • Sleeps 3

Double Room

  • 301 sq ft
  • Sleeps 3

Family Room (2 adults and 2 children)

  • 441 sq ft
  • Sleeps 4

Superior Double Room, Partial Sea View

  • 355 sq ft
  • Partial sea view
  • Sleeps 2

Double Room, Partial Sea View

  • 323 sq ft
  • Partial ocean view
  • Sleeps 3

About this area

Playa de Palma

Located in Playa de Palma, Myseahouse Hotel Neptuno is in the city centre and on the waterfront. The area's natural beauty can be seen at El Arenal Beach and Playa de Palma, while Aqualand El Arenal and Palma Aquarium are popular area attractions. Katmandu Park and Marineland Mallorca are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Playa de Palma travel guide
View in a map
Popular Location

What's nearby

  • Playa de Palma - 2 min walk
  • El Arenal Beach - 16 min walk
  • Palma Aquarium - 6 min drive
  • FAN Mallorca Shopping - 6 min drive
  • Hospital Sant Joan de Déu Palma de Mallorca - 8 min drive

Getting around

  • Palma de Mallorca Verge de Lluc Station - 11 min drive
  • AirportPalma de Mallorca (PMI) - 7 min drive

Restaurants

  • MG - 5 min walk
  • Rincón Gallego - 8 min walk
  • XII Apostples - 8 min walk
  • Bella Italia - 8 min walk
  • Meson de Castilla - 10 min walk

About this property

Myseahouse Hotel Neptuno

4-star hotel near the beach
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and a sauna. All 114 rooms offer free WiFi, balconies and flat-screen TVs with satellite channels. Other amenities available to guests include minibars, hairdryers and phones.
Myseahouse Hotel Neptuno offers 114 forms of air-conditioned accommodation with minibars and a hairdryer. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free nearby parking
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8 AM–10:30 AM: EUR 12 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Catalan
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in between 3:00 PM and 2 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 15 October and 14 April.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to October
No pets and no service animals are allowed at this property

Property is also known as

Hotel Neptuno Playa de Palma
Neptuno Playa de Palma
Myseahouse Hotel Neptuno Playa de Palma
Myseahouse Neptuno Playa de Palma
Myseahouse Neptuno
Myseahouse Hotel Neptuno Hotel
Myseahouse Hotel Neptuno Playa de Palma
Myseahouse Hotel Neptuno Hotel Playa de Palma

Frequently asked questions

Can I cancel my reservation for free at Myseahouse Hotel Neptuno and receive a full refund?
Yes, Myseahouse Hotel Neptuno offers free cancellation on select room rates, because flexibility matters! Please refer to Myseahouse Hotel Neptuno cancellation policy on our site for more details about any exclusions or requirements.
Does Myseahouse Hotel Neptuno have a pool?
Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool.
Is Myseahouse Hotel Neptuno pet-friendly?
No, pets are not allowed at this property.
How much is parking at Myseahouse Hotel Neptuno?
There is free parking nearby.
What time is check-in at Myseahouse Hotel Neptuno?
Check-in is from 3:00 PM to 2 AM. Late check-in is available during limited hours.
What time is check-out at Myseahouse Hotel Neptuno?
Checkout is at 11:00 AM.
Does Myseahouse Hotel Neptuno provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Myseahouse Hotel Neptuno located?
With direct access to the beach, this Playa de Palma hotel is in the city centre and within 1 mi (2 km) of La Porciuncula Church, El Arenal Beach and Playa de Palma. Port of El Arenal and Aqualand El Arenal are also within 2 miles (3 km).
4.3
Excellent
5 - Excellent
117
4 - Good
124
3 - Okay
17
2 - Poor
6
1 - Terrible
5

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
All round good hotel, staff all friendly, good food, room with a sea view, bus stop to Palma just outside.
Stayed 7 nights in Oct 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being right in the heart of the activities and on the beach. Wish the pool hours were longer
Stayed 1 night in Jul 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
It was right on the beach, very clean and modern. I wish the pool hours were longer and didn’t close at 7pm
Stayed 1 night in Jul 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service
Love the hotel peaceful atmosphere. All the staff were so helpful and kind. Even though a large nightclub was close by this wasn’t allowed to be a problem to the guests all issues had been covered to ensure we were not disturbed. All in all a very pleasant stay with good food ; friendly staff and a jacuzzi bath !!!😊😊
Stayed 4 nights in Jun 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool and the sauna are great if you travel in March. We loved the buffet breakfast and dinner - very friendly waiters and excellent value for money. The lobbies and the common areas are very moderns and tastefully decorated. The bathrooms are however bit outdated, but clean. There is no entertainment in English in the room - the TV channels are mostly in German or French, no English or Spanish newspapers either, only German. There are a lot of additional extras, like pool towels, or bathrobes, but the leaflet given to the guests does not give the price, so you have to ask the front desk for the price if you want to use them. The person who checked us in was not very informative, no wifi password was given, no info about buses, bikes, local map, or things to see and do. The front desk is definitely the weakest point of this hotel, but overall a beautiful hotel in a lovely spot. The room was very quiet at night which was appreciated!
Stayed 3 nights in Feb 2019

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