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Reviews of Hotel Coronado Inn

3 out of 5
Hotel Coronado Inn
Panamericana Road, Km 84, Las Lajas, Panama

Reviews

8.0

Very good

Rating 10 - Excellent. 23 out of 62 reviews" "
Rating 8 - Good. 25 out of 62 reviews" "
Rating 6 - Okay. 6 out of 62 reviews" "
Rating 4 - Poor. 6 out of 62 reviews" "
Rating 2 - Terrible. 2 out of 62 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kent

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
After reviewing their daily rates, I made an easy online reservation. This hotel is located along the highway, behind a casino. I took a San Carlos coaster from Albrook and was a short walk from the bus stop to the hotel. With a few malls closeby and plenty of restaurants in the area, I was able to find everything I needed. Hotel staff did a great job of answering any questions. I was able to converse in English. I requested an apartment refrigerator and they accommodated my request. The facility was clean and inviting. My room was spacious and had a comfortable queen size bed. I opted for $10 laundry and was very pleased with the service. They have a small in ground pool. The in-room safe did not operate because it did not have batteries. Many basic amenities were missing - no microwave, coffee maker, iron, hair dryer. The hotel runs front to back with open interior hallways. Truck and bus traffic could be heard from the highway. My biggest concern was the WiFi. With just a few English channels on the cable, I tried to watch YouTube videos, but the internet would quit and restart every few minutes. Eventually, on my last day I was not able to pull up any videos at all. Similar for WhatsApp calls, my call would start and be cut off after a short time. Text messages went through in place of voice calls. I understand the hotel is under new management and it appears they are working daily to improve conditions there. With such a nice staff, I can overlook any discrepancies.
Stayed 3 nights in Mar 2024
Response from Coronado Inn on Apr 5, 2024
Good afternoon, thank you for your comment. Hotel Coronado Inn thanks you for your sincere comments. We sincerely apologize for the inconvenience caused by Wi-Fi. We will be working hard to offer you the best and provide you with the best service. We hope for your return soon.

10/10 Excellent

Lizbeth

Stayed 1 night in Nov 2023

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice people that work here; place is clean and has a great pool and and comfortable beds ....
Stayed 4 nights in Oct 2023

10/10 Excellent

WILLIAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, basic low budget, no desk. or chairs for sitting and working on computer, etc. No glass wear, plastic or other wise. Unknown if was ice available or not. Unknown if they had a restaurant. Great place het in and out ina quick overnight stay.
Stayed 1 night in Oct 2023

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

James

Stayed 1 night in Jul 2023

4/10 Poor

Jorge

Business traveller, Travelled with partner
Disliked: Staff & service
I arrived early by 30 minutes, the receptionist just let me check in around 15 minutes before 3 o'clock. They give you a single key. The AC was really bad during the day the room was hot. But the room was clean. The restaurant is closed so you need to buy your food on the area.
Stayed 1 night in Jun 2023
Response from Maria Fernanda on Jun 20, 2023
Good afternoon Mr. Rosales, thank you for your comments, they help us improve our services. We will be more attentive to our air, but we make the caveat that we are in a very hot season, but we will take your observation into account to turn on our air from the morning. As for our restaurant, we are remodeling to provide better services to our customers. Once again, thank you very much for his comments.

10/10 Excellent

Aarón

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent location, great amenities, delicious restaurant, clean and friendly staff, always a pleasure to stay here.
Stayed 1 night in Mar 2023
Response from Coronado Inn on Apr 1, 2023
I'm glad to hear that you enjoyed the stay with us, I hope to see you soon!Sincerely; Fernando

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel. Some noise from casino before midnight. Staff very friendly everything went good and everyone did their jobs to make you happy Breakfast was good and efficient.
Stayed 1 night in Nov 2022

4/10 Poor

Shaun

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Definitely a no frills. You want a place to lay your head for overnight, this is it. And thats all it is. Splash pool. No coffee maker or refrig, just bed and bathroom. Didnt lookf dirty, just felt dirty.off a main road so noisy but on a Tuesday night there was also an all night party (untill 130 am) across the road. No rest for the weary!!!
Stayed 1 night in Oct 2022

10/10 Excellent

Jervis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quaint and near popular locations
Stayed 1 night in Oct 2022

4/10 Poor

Lenton, Palmdale

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice and private hotel
Stayed 2 nights in Apr 2022
Response from Rosmery on Apr 25, 2022
Thanks Mr Roberto, for your positive comments, hope to see you soon here again

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly host at reception best thing I love from a place is the customer service and this place know how to do it
Stayed 1 night in Sep 2019
Response from Rosmery on Oct 2, 2019
Thanks for your positive comments. We hope we can see you again here in coronado inn

10/10 Excellent

Alejandro, Panama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and staff is very kind. Great price.
Stayed 1 night in Sep 2019
Response from Dear Sir Alejandro. on Sep 16, 2019
It is a pleasure to serve you! We hope to see you soon Mr. Alejandro!

8/10 Good

Michael, South Carolina

Liked: Cleanliness, staff & service, amenities
Convenient to shopping and dining. Water heating for showers could use an upgrade. Owner was typically on site and always very friendly and helpful. Very suitable for shorter stays.
Stayed 7 nights in Jul 2019
Response from Rosmery on Aug 9, 2019
Thanks Michael, hope you had a good time here with us even if it was a rainy season.

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No hot water and ac not adequate for room Extremely hard to find. Behind casino had no idea were it was located
Stayed 1 night in Apr 2019
Response from rosmery de gracia on May 27, 2019
sorry about the inconvenience

2/10 Terrible

Katherine, McLean, VA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT in Coronado & changed their name
NOT in Coronado but on the Pan American Highway which is not nice. In addition they changed the name to “Coronado Inn” so never found it the first night and had to stay in $275 a night hotel.
Stayed 2 nights in Feb 2019
Response from ROSMERY on Mar 4, 2019
VERY SORRY FOR THE INCONVINIENCE OF NOT FOUND US, THE NAME CHAME HAS BECOME VERY DIFFICULT.

8/10 Good

Ellen, US

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019
Response from rosmery on Feb 2, 2019
Thanks foe being here with us.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next door to a casino and small mall.
We were early so we had to to wait for the room to be cleaned Stafe was friendly Service was good. Reasonable price
Stayed 1 night in Jan 2019
Response from rosmery on Jan 25, 2019
thanks for the comments

8/10 Good

Theodis

Liked: Cleanliness, staff & service
Coronado, Panama
Good location close to all of the town shopping plazas and restaurants. Also, good base from which to access nearby beaches. The hotel staff was friendly and helpful.
Stayed 2 nights in Nov 2018
Response from ROSMERY on Jan 3, 2019
THANKS FOR BEING HERE WITH US

8/10 Good

Karen, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good, once we found it. The name had been changed to the Coronado Inn. The place seemed to be a family run hotel, where the staff were very friendly and accommodating. It was clean, but a very simple type hotel.
Stayed 2 nights in Oct 2018
Response from Rosmery on Nov 10, 2018
Thanks for provide a good review for the hotel services, and we are in the process to install a big sign in the hotel front. we hope to see you again

6/10 Okay

Lars, San Francisco, CA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ok Hotel to stay the night in this area
We have looked for a place to stay close to the beach, but outside of Panama City. There weren't many options that are affordable, so we picked this hotel. The rooms are outdated and everything feels old, but it is ok to stay for one night. The staff is really friendly and the breakfast was good.
Stayed 1 night in Dec 2017

8/10 Good

kerri, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in Coronado.
This hotel is clean and comfortable with a great staff for those on a budget. English is spoken here and the location is great if staying in the area or just passing through. The hotel offers a pool and outdoor area.
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Comfortable Hotel
We enjoyed our stay. The room was clean and the staff was helpful. The hotel was walking distance to a supermarket, which made the location very convenient. We'll be back. Our only complaint was that the hotel was hard to find, especially at night.
Stayed 2 nights in Oct 2017

8/10 Good

Abdul

Liked: Cleanliness, property conditions & facilities
Passing Through
Nice clean welcoming hotel close to all amenities. Good air conditioning. Fridge was a welcome. No tea or coffee making facilities. Good bathroom but water only warm and not hot. Good TV channels. This is really a place to stay if you are passing through. Local restaurants not very good. Too many fast food outlets

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
We were going in blind but were pleasantly surprised by the hotel. Staff was very friendly and worked through our language difference. Room was very nice and they moved us when the wifi was weak. Breakfast was delicious. Close to the bus stop and to a shopping area for groceries. Would definitely return here.
It was a pleasure to have you here, thanks for your comments Rosmery...Manager

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Basic hotel
Basic hotel. Inadequate number of reception staff. Long wait to check in. Terrible restaurant staff. Poor and overpriced food.

8/10 Good

Guy, Ottawa Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and modern hotel. The only issue was noise on some nights from the nearby casino

10/10 Excellent

Maria Elena, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip, ideal location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Bien
A great place in Coronado, clean and quiet and a real bargain, even long term. The owner is so helpfull and nice, as is the staff.

8/10 Good

Jacqueline, St Maarten

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a night or 2
Fine stay for the night. Don't think I could do more then a few nights, but it worked perfect for us as we were just passing thru. Room clean, a/c worked great, staff wonderful, but on a the highway, above a casino/nightclub. But all and all, we would probably stay there again.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice 3 star with accommodating staff
We were provided an upgrade due to a group of young people on a party vacation

8/10 Good

Mikkel, Pedasi, Panama

Liked: Cleanliness, staff & service, property conditions & facilities
OK for one night business trip.
One night before a business meeting in Gorgona. Room is OK for business trip, but nothing extra. Could use a covered walkway to Riba Smith next door to get snacks and drinks, got soaked in the rain. Exit stairway by room had exit door locked, big fire hazard, if I had not discovered that.

4/10 Poor

al, vancouver, canada

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Loud
The sound of the casino down stairs carried through the whole place. Staff did their job. It was clean but with no restaurant. Not the worst place I've stayed but not worth repeating.

6/10 Okay

Donna, Germany

Liked: Cleanliness, room comfort
Good inexpensive room
Good basic inexpensive room near everything we needed. Room lock was a joke, but the area felt safe. We would stay here again.

6/10 Okay

Beata, US

Liked: Cleanliness
Affordable near shopping and bus lines
Electricity & consequently the water went out 4 times during a 4 night stay for several hours at a time during a rainy season. Outside generator didn't help much and added to the street noise coming from being right on the Interamerican Highway.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service
Petit hôtel au calme et pourtant donnant sur la Panaméricaine. Hôtel de taille familiale avec piscine et terrasse très agréable. Une très belle surprise pour nous à tel point que nous sommes restés 1 nuit de plus. L'hôtel est en pleine rénovation et nous sommes certain d'y retourner. Une simple petite critique : il serait idéal de pouvoir avoir un café au réveil. Peut-être une simple machine dolce gusto ferait l'affaire, afin de pouvoir proposer un café, thé ou chocolat en se reveillant après une bonne nuit... A très vite...
Stayed 1 night in Jan 2024

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Yivan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Alexa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Buen lugar, centrico y limpio

6/10 Okay

Itabe

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No es lo que parece en las fotos, muy caro para lo que en realidad es. Wifi no sirve, aire viejo, no incluye desayuno y es cara la tarifa teniendo instalaciones baratas. No sirve elevador

8/10 Good

Siegfried

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022
Response from Rosmery on Apr 18, 2022
Muchas Gracias por su comentario positivo, los esperamos en otra ocasion saludos

10/10 Excellent

Zuleika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena todo como sale en el anuncio la recepcionista muy amable todo bien seguro l regreso.
Stayed 1 night in Apr 2022
Response from Marcela on Apr 14, 2022
Muchas gracias sra Zuleika sus comentarios positivos sobre su estancia hacen que nos motivemos a ser cada vez mejores en el servicio al huesped espero poder tenerlos pronto por acá saludos desde recepción

10/10 Excellent

Luis

Stayed 1 night in Mar 2022
Response from Rosmery on Apr 5, 2022
Buenos días sr Luis gracias por sus comentarios esperamos tener la oportunidad de atenderlo nuevamente le saluda ROSMERY en recepción

8/10 Good

Carlos

Travelled with group
Liked: Staff & service, property conditions & facilities
En general, el hotel es bastante comodo. Recomendaría mayor atención con la limpieza de la piscina
Stayed 1 night in Jan 2020
Response from rosmery on Jan 28, 2020
Buenas tardes sr Carlos, gracias por su comentario, mejoraremos el área de la piscina.

10/10 Excellent

LUISMUNOZ, PANAMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el servicio del hotel excelente, el trato del personal maravilloso, las instalaciones muy limpias
Stayed 1 night in Jan 2020
Response from Rosmery on Jan 21, 2020
Buenas tardes sr.Luis, agradecemos su comentario, fue para nosotros un gusto atenderles, saludos

8/10 Good

Rodolfo

Liked: Cleanliness, room comfort
Deben prepararse con personal suficiente, si saben que el hotel esta con ocupación alta. No alcanzaron a servir los desayunos. Ademas deben variar el menú , tratar de no repetirlo. No funciono el agua caliente, no había donde llamar para reportar. La comodidad es buena y la instalación, la actitud del personal es buena, pero con el hotel lleno, no había suficiente personal.
Stayed 2 nights in Nov 2019
Response from rosmery on Jan 4, 2020
buenos días, disculpe las situaciones que se presentaron en su estadia en el hotel, haremos lo posible por mejorarla, gracias

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from rosmery on Oct 2, 2019
Gracias por su calificación, esperamos regrese pronto, saludos

8/10 Good

Gisèle , Nanterre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le calme, la verdure
Il fait bon d'y faire une halte rafraîchissante avant de retrouver le tumulte de la ville.
Stayed 3 nights in Mar 2018