Exterior

Reviews of Best Western Plaquemine Inn

2.5 out of 5
Best Western Plaquemine Inn
23235 Highway 1 S, Plaquemine, LA

Reviews

8.0

Very good

Rating 10 - Excellent. 119 out of 291 reviews" "
Rating 8 - Good. 101 out of 291 reviews" "
Rating 6 - Okay. 38 out of 291 reviews" "
Rating 4 - Poor. 16 out of 291 reviews" "
Rating 2 - Terrible. 17 out of 291 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, bed was comfy, air conditioner was cool; microwave,fridge, & coffee maker in room. Easy check in. Staff were kind & professional. Convenient location, easy parking. The only thing bad was the train that passes close by. Very loud horn. Maybe bring some earplugs
Stayed 1 night in Apr 2024
Response from Nick on Apr 18, 2024
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Nick on Mar 27, 2024
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

4/10 Poor

stefanie

Liked: Staff & service
Disliked: Property conditions & facilities
I usually come here when I visit Galveston. Reasonably priced, good breakfast, and nice staff. This time around I'm not sure why but it was hard to get towels. They only had one big towel for 4 people in the room and when I requested for more they said they were having towel shortages and had to wait all day to get towels. Rooms and around the property could be cleaner. There was a baby roach in the bathroom so that's not a good sign. In all nice people that work there and convenient location close to the beach and restaurants but next time buy more towels and clean better please.
Stayed 1 night in Mar 2024
Response from Nick on Mar 21, 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We had to drain the pool water on Tuesday morning when you checked in and it was feeling back up in afternoon and next morning that the reason pool looked dirty.

8/10 Good

jose gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
No internet connection
Stayed 2 nights in Mar 2024
Response from Nick on Apr 18, 2024
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

10/10 Excellent

wilbert

Stayed 2 nights in Feb 2024
Response from Nick on Mar 19, 2024
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

2/10 Terrible

Jeremy

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Nick on Mar 3, 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We had to drain the pool water on Tuesday morning when you checked in and it was feeling back up in afternoon and next morning that the reason pool looked dirty.

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Clean.
Stayed 1 night in Feb 2024
Response from Nick on Mar 3, 2024
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nick on Jan 22, 2024
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

10/10 Excellent

wilbert

Stayed 1 night in Dec 2023
Response from Nick on Jan 22, 2024
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

10/10 Excellent

Granville

Stayed 1 night in Dec 2023
Response from Nick on Jan 5, 2024
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

10/10 Excellent

Kerne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nick on Jan 5, 2024
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

8/10 Good

Jerry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The railroad ruins it.
Stayed 1 night in Dec 2023
Response from Nick on Jan 5, 2024
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Nick on Jan 5, 2024
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

6/10 Okay

Leonardo

Stayed 1 night in Dec 2023
Response from Nick on Jan 5, 2024
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

2/10 Terrible

Lawanda

Travelled with partner
Disliked: Cleanliness, staff & service
It was quite .what i didn't like was the room smell funny the air condition was broken and the toilet handle was broken.
Stayed 1 night in Dec 2023
Response from Nick on Dec 11, 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We had to drain the pool water on Tuesday morning when you checked in and it was feeling back up in afternoon and next morning that the reason pool looked dirty.

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hope you like trains coming through at 3am.
The hotel was fine, but it is located across the street from the railroad tracks. Both nights we stayed we were woken up at 3am by a train that sounded like it was rolling down the hall way. There were several trains each day. It wasn't mentioned on the web site when we booked the room and no one mentioned it at check in. Tat would be good information to have!
Stayed 2 nights in Nov 2023
Response from Nick on Dec 11, 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We had to drain the pool water on Tuesday morning when you checked in and it was feeling back up in afternoon and next morning that the reason pool looked dirty.

6/10 Okay

Christopher

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Location
Stayed 1 night in Dec 2023
Response from Nick on Dec 11, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

8/10 Good

Charmain, Bossier City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good basic stay.
Stayed 3 nights in Nov 2023
Response from Nick on Dec 11, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, safe... near train tracks
The room was very spacious. Bed and linens were clean and comfy. Great to have a microwave and fridge. Breakfast area was spacious, clean and well maintained. The biggest surprise was how close it was to train tracks. If you're a deep sleeper, you might be okay. But the trains feel compelled to blast their horns. One night there were 2 trains. The next, none. So it seems to be inconsistent. Maybe ear plugs will help.
Stayed 2 nights in Nov 2023
Response from Nick on Dec 11, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

6/10 Okay

Brandon

Stayed 2 nights in Nov 2023
Response from Nick on Jan 5, 2024
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

8/10 Good

Dikeshia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice just smell like mothballs
Stayed 1 night in Nov 2023
Response from Nick on Dec 11, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

2/10 Terrible

ramona

Stayed 1 night in Nov 2023
Response from Nick on Nov 17, 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We had to drain the pool water on Tuesday morning when you checked in and it was feeling back up in afternoon and next morning that the reason pool looked dirty.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, felt very comfortable and clean. Staff was friendly and helpful. Enjoyed my stay and would recommend
Stayed 1 night in Nov 2023
Response from Nick on Nov 17, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

10/10 Excellent

Marketa

Stayed 1 night in Oct 2023
Response from Nick on Oct 30, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

8/10 Good

Dorothy

Ok
Stayed 1 night in Oct 2023
Response from Nick on Oct 30, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Staff was great! Hotel was clean and felt safe and inviting. Kiddo was a little upset that the pool was too dirty to swim in but everything else was good.
Stayed 1 night in Oct 2023
Response from Nick on Oct 30, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

10/10 Excellent

Domingo

Stayed 1 night in Oct 2023
Response from Nick on Nov 17, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Friendly
Staff was nice. Breakfast could be better. Overall i would stay there again.
Stayed 2 nights in Sep 2023
Response from Nick on Oct 30, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

10/10 Excellent

Thadeous, Baton Rouge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Nick on Oct 30, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

6/10 Okay

BRYAN

Liked: Staff & service
There are railroad tracks across the street and the trains come through 24x7 every 3-4 hours and blows it horns as loud as possible. It's incredibly loud! It's why they have a bowl of earplugs on the front desk. Believe me they won't help. If you can sleep through a nuclear blast you will be fine.
Stayed 1 night in Sep 2023
Response from Nick on Oct 30, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

8/10 Good

John

Stayed 2 nights in Sep 2023
Response from Nick on Oct 30, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

4/10 Poor

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Train passing all night. Train whistles disturbing.
Stayed 1 night in Sep 2023
Response from Nick on Sep 18, 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We had to drain the pool water on Tuesday morning when you checked in and it was feeling back up in afternoon and next morning that the reason pool looked dirty.

2/10 Terrible

Dylan

Stayed 1 night in Sep 2023
Response from Nick on Oct 7, 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We had to drain the pool water on Tuesday morning when you checked in and it was feeling back up in afternoon and next morning that the reason pool looked dirty.

10/10 Excellent

Loronzo

Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean and convenient
Stayed 1 night in Sep 2023
Response from Nick on Sep 18, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Nick on Jul 27, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
nice facility and very friendly staff. I enjoyed my 3 night stay
Stayed 3 nights in Jul 2023
Response from Nick on Jul 27, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

6/10 Okay

Francisco

Check in attendant not very friendly/welcoming. When we got to our room, the card keys did not work. Pool was dirty. Could not sit outside looking at dirty water. Roach in our bathroom. Checkout attendant was friendly
Stayed 1 night in Jul 2023
Response from Nick on Jul 13, 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We had to drain the pool water on Tuesday morning when you checked in and it was feeling back up in afternoon and next morning that the reason pool looked dirty.

10/10 Excellent

denise

Travelled with partner
Clean… breakfast very good
Stayed 1 night in Jun 2023
Response from Nick on Jun 16, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Nick on Jun 16, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

10/10 Excellent

James W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight motorcycle ride stay
Was riding my motorcycle from Monroe to Baton Rouge for a bike ride the next day. Grounds were well lit and safe. Hotel allowed me to park my bike under cover which was nice. Chantorya who checked me in was new but extremely nice and helpful. My room was updated, clean and very comfy. Bed and pillows were perfect. Bathroom was very clean. Shower water pressure was a touch weak but still nice. Only complaint was my room was hot when I arrived so I turned the ac on and went out for dinner. When I returned it was cool and kept me cool all night. They even give out ear plugs at the desk and I wondered why but I learned why at 11:07pm when a train come through. It didn't last but a min so it wasn't bad. Otherwise it was quiet all night. Breakfast was your typical continental items but was all good. I would stay here again over staying in Baton Rouge because of price and convenience plus you are only 20 mins away from the downtown BR area. Definitely would stay here again.
Stayed 1 night in May 2023
Response from Nick on May 22, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good no complaints!
Stayed 1 night in May 2023
Response from Nick on May 22, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

6/10 Okay

Larry

Stayed 1 night in May 2023
Response from Nick on May 22, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

10/10 Excellent

sandy, baton rouge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay when we were in a bind
Stayed 1 night in Apr 2023
Response from nick on Apr 24, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

10/10 Excellent

Tammy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice!
Stayed 1 night in Apr 2023
Response from nick on Apr 24, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Nick on Apr 6, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay!
Stayed 3 nights in Apr 2023
Response from Nick on Apr 6, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

10/10 Excellent

Tia

Liked: Cleanliness, property conditions & facilities, room comfort
Best hotel I’ve stayed in this part of town
Very clean & the front desk person was very professional.
Stayed 1 night in Mar 2023
Response from nick on Mar 27, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

8/10 Good

johnathan

Stayed 3 nights in Mar 2023
Response from nick on Apr 24, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

10/10 Excellent

Joanita

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about this property, especially the cozy room.
Stayed 3 nights in Mar 2023
Response from nick on Mar 27, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay

10/10 Excellent

Tammy, Walker

Travelled with family
Liked: Cleanliness, property conditions & facilities
I liked the room, the location and the breakfast was good every morning. However, the person who checked us in on Tuesday was so rude, she would not acknowledge if I had a room or not - we had to stand there in silence and mind read
Stayed 3 nights in Mar 2023
Response from nick on Mar 27, 2023
Thank you for your feedback regarding you stay at the Best Western Plaquemine Inn. we appreciate your feedback and will pass on your feedback to the team. Thank you for choosing our hotel and we look forward to seeing you on your next stay