I like everything about the property. I wish they had better towels
Close to everything you will want to walk to in old Quebec
The building itself was very old and had lots of character. We had to check and late and they made it very convenient for us, even though there was no front desk. The breakfast was satisfying and the kitchen staff friendly and helpful. The location was very convenient for us and I would stay there ...
I missed the lack of a real lobby "hang out" area while the hotel entrance is under construction. I missed a lobby coffee service too. I must compliment staff member, Julian, as he went out of the way to help us upon arrival. The construction and a street festival would not allow our navigation to ...
The reception is on the 3rd floor and the elevators dont go feom the first floor to the residenti rooms. You have to go feom 1 to 3 and then from 3 to your floor - but this is really informational rather than a complaint.
Amazing Staff, very welcoming and helpful. The hotel is small but the room was large and perfectly appointed.
Overall good service. Nice and clean room. Breakfast is good too.
Nothing special about this property. Hotel is already a few years old. Buffet breakfast was a bit awkward being split up in 2 rooms
Iconic and stunning to look at, the Frontenac not only has all the amenities you expect from a 5 star hotel, but also sits within walking distance of all the interesting sights of Old Quebec.
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