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Reviews of Quality Inn & Suites Cameron Park Shingle Springs

2.5 out of 5
Quality Inn & Suites Cameron Park Shingle Springs
3361 Coach Ln, Shingle Springs, CA

Reviews

7.0

Good

Rating 10 - Excellent. 221 out of 1002 reviews" "
Rating 8 - Good. 332 out of 1002 reviews" "
Rating 6 - Okay. 197 out of 1002 reviews" "
Rating 4 - Poor. 147 out of 1002 reviews" "
Rating 2 - Terrible. 105 out of 1002 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Joshua

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
I overall was pleased with the stay. I was very disappointed in the TV and TV selection. Was blurry and not many channels.
Stayed 1 night in Apr 2024

8/10 Good

Robby

Stayed 1 night in Mar 2024

4/10 Poor

Sarah

Stayed 2 nights in Mar 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Perfectly fine motel for what it is. Staff very friendly and hotel room clean. Just an older room however still has everything you would need for your average stay. Close to a lot of places to eat. Stayed for a business trip.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lynette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a large room with a kitchenette, a full bath with hot water and a king bed. My reservation was made last minute and I was very pleased with the room . Best of all, it was quiet and I had a good night's sleep.
Stayed 1 night in Jan 2024

10/10 Excellent

Jose, Richmond

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

2/10 Terrible

sylvia

Disliked: Cleanliness, amenities, property conditions & facilities
The property is absolutely disgusting. There was no hot water operating when I arrived in the carpet. Absolutely disgusting soiled smelled old I asked if the facility was under repair that indicated no. The locks on the door did not work safely. The curtains were all torn away from the rod in the window. It's absolutely disgusting. I don't even know why this property is still accepting people to spending money and to stay there. Horrible
Stayed 1 night in Dec 2023

10/10 Excellent

Daneece

Stayed 1 night in Jul 2023

6/10 Okay

paul, Antioch

Travelled with partner
Liked: Cleanliness, staff & service
It was clean and had a breakfast nook ,it had a stove and fridge, it didn't have much on channel options for tv watching but for a comfortable clean bed for a good night's sleep it was just fine.
Stayed 1 night in Dec 2023

4/10 Poor

Jennifer

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place is old and it shows. The carpets were so gross i did not want to be without shoes. What was most disturbing is that there appeared to be people who lived full time in some of the units and I had been told that the hotel was used as a halfway house during covid. I have not verified if that is still the case but I wasn't comfortable staying there and didn't feel like my car was secure in the parking lot.
Stayed 1 night in Dec 2023

4/10 Poor

Amie

Stayed 1 night in Dec 2023

4/10 Poor

Jason

Disliked: Cleanliness, property conditions & facilities
Neighbor came home at midnight and was loud until 5am. Lamps didn't work. Shower curtain had weird lumps of material on them. The HVAC control didn't work. Would not recommend.
Stayed 1 night in Dec 2023

2/10 Terrible

Keith

Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Older Property. Room was clean staff was friendly. Quiet given it was near freeway.
Stayed 1 night in Dec 2023

2/10 Terrible

Rudy

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have to put a chair at the door because the safety lock it wasn’t there the carpet very dirty the furniture look like to pick it up from the garage sale
Stayed 1 night in Dec 2023

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Very poor experience compared to all other Quality Inns where I have stayed.
Stayed 1 night in Nov 2023

4/10 Poor

Gabriela

Liked: Staff & service
The power went out I was not happy about that .
Stayed 1 night in Nov 2023

4/10 Poor

Megan

Liked: Staff & service
Disliked: Cleanliness
The woman at the front desk was lovely. Very kind and welcoming. The room was another story - it was tidy and attempts were made to add value - mini fridge , microwave /toaster oven thing , but the room needs to be gutted. felt dirty for the quick time I was there, curtains weren’t fully blocking view.
Stayed 1 night in Nov 2023

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cards given by desk clerk couldn't get us in our room 114. The desk clerk couldn't get us in either. He gave us room 102. The floor was dirty and the window in the bathroom wouldn't close. It was unsafe. We came for the hot tube that was show cased on the web. The hot tube was dirty and out of order. We didn't stay. The clerk said we would get a full refund in five days. He lied of course.
Stayed 1 night in Nov 2023

4/10 Poor

Robby

Travelled with partner
Disliked: Amenities
Just barely average no soap no shampoo in the room staff a bit uninspired.
Stayed 1 night in Nov 2023

8/10 Good

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cozy enough, A little worn, but over all a great stay. Everything was clean and the staff was great!!
Stayed 1 night in Nov 2023

8/10 Good

Constance, Rapelje

Stayed 2 nights in Nov 2023

6/10 Okay

George, Tracy

Travelled with family
Liked: Staff & service
Room was not cleaned very good. Hair in the sink and carpet did not look like it was vaccumed. Desk chair was very dirty.
Stayed 1 night in Nov 2023

6/10 Okay

Karen

Business traveller
Disliked: Property conditions & facilities
The rooms need refurbishing. My room had a rickety balcony and the slider out to the balcony didn’t lock properly. Slight smoky smell in room
Stayed 1 night in Nov 2023

2/10 Terrible

Ryan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the single King room for one night. Bedsheets and towels were dirty, room smelled like a second rate bar, and the nearby occupants could be easily heard. Fairly certain the room was infested with bed bugs or that something untoward happened due to dark brown spots on covers, pillows, and mattress.
Stayed 1 night in Oct 2023

2/10 Terrible

Stephanie

Disliked: Staff & service, property conditions & facilities
Nothing worked
Stayed 1 night in Oct 2023

4/10 Poor

MIGUEL

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We found Spider, cockroaches, room was deteriorating, smelly among others, will not stay here again or recommend it.
Stayed 1 night in Oct 2023

2/10 Terrible

Gary

Stayed 1 night in Oct 2023

10/10 Excellent

Jeff

Stayed 1 night in Oct 2023

6/10 Okay

Kimberly

Stayed 1 night in Oct 2023

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst service I’ve ever received
Stayed 1 night in Sep 2023

2/10 Terrible

Christina

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This place is an actual dump. We checked in and proceeded to our room, passing other guests who were standing in the door to their room smoking on the balcony. We went into a room smelling of cigarettes and a dirty, mildewy-smelling bathroom. None of the windows had screens on them, the room phone was not plugged in or working, the bathroom and shower were disgusting and the bathroom window without a screen did not stay open by itself. The carpet was wet, and both of the beds had long hairs in them, the refrigerator was frozen over and exploded our drinks, we were only provided half a roll of TP and ran out in the middle of the night - with no kleenex to use, and the room phone did not work either to call for more... in the morning, I walked into the bathroom, and sliced my toe open on the metal kick-plate on the bottom of the door that had been installed, and is hanging over the corner of the door. We were wakened by loud drunk people outside about every 15 mins. both nights and leaf blowers on Saturday morning at 7:30 am. The surfaces of the room were dirty and this place was just so disgusting. Too bad it's the only hotel in town. Save your $$ and literally just sleep in your car.....
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Not the best place to stay
Microwave had no display, bottom drawer of chest of drawers under the TV was broken, TV didn't have a remote when we checked in, but the front desk gave me one later. Floor tiles broken and loose in the bathroom.
Stayed 3 nights in Aug 2023

4/10 Poor

Micaela

My room do not even was made
Stayed 2 nights in Sep 2023

6/10 Okay

Jessica

Disliked: Cleanliness, property conditions & facilities
Old and dirty
Stayed 2 nights in Sep 2023

8/10 Good

Sarah

Liked: Staff & service
We stay here every year in August, like the upgrades
Stayed 2 nights in Aug 2023

4/10 Poor

glenn

Stayed 1 night in Aug 2023

4/10 Poor

nadine

Travelled with partner
Disliked: Amenities
The toilet leaked poo water smelled so bad and the tub want painted to hide defects. The hot water in shower went from I minute to freezing cold seconds later. Just horrible, then we got charged over $200 for this place also Pool Not usable, no hot tub this place makes hotel 6 look like a luxury resort.
Stayed 1 night in Aug 2023

8/10 Good

Asaph

Travelled with group
Liked: Cleanliness, room comfort
reasonable, though no breakfast, the pool and the jacuzzi did not work though it did not mention that when booking. could use some USB ports in the rooms
Stayed 1 night in Aug 2023

4/10 Poor

Genevieve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Jack

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Way overpriced
Hotel room was rundown. Carpet and bedspread had cigarette burn holes. Furniture was old and needed to be replaced. My room did not even have a closet. Pool was a swamp, even though photos showed it was useable.
Stayed 3 nights in Jul 2023

4/10 Poor

VALERIE

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Had roaches
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Had to get a room at last minute on busy wknd and price was affordable. Lobby was spacious, clean and updated, rooms old, tired and kinda shabby. No screens on windows and bathrm window privacy glass was broken leaving only clear glass pane and no curtain. On an up-note; the bed was comfortable and the water was hot. Also, both the evening and morning office clerks were friendly and efficient.
Stayed 1 night in Jun 2023

2/10 Terrible

Larry

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was Poorly lit. Carpet was loose & Dirty. Bathroom was poorly painted. No grab bars for shower. Bathroom floor grout was dirty. Room furniture showed lots of wear. Carpet had holes and burn marks in it. All this for $154 per night.
Stayed 2 nights in Jun 2023

4/10 Poor

Travis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great staff - nightmare facility
No breakfast or breakfast type offering, pool in disrepair, fitness "center" was non existent and the only vending machine was out of order. The floors in the room were sticky and looked like many attempts to shampoo failed. It looked like a pipe burst and they never tore the carpet out but simply wet/dried the carpet. Window propped with water bottle. The staff however was very helpful and pleasant really trying to work with what they have. Owner should invest or sell.
Stayed 1 night in May 2023

4/10 Poor

Thomas

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The place is old and worn down. The carpet in the room was disgusting. We won’t be returning.
Stayed 4 nights in May 2023

2/10 Terrible

Jessica

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms smelled very strong like ciggerettes, carpets are so sticky our shoes were getting stuck to them, there was a red pill on the carpet my kid found and luckily didnt eat because there were no markings on it, which also let me know the room wasnt cleaned properly, there was someone elses hair on the bathroom floor. When I spoke with the hotel working prior to arriving I expressed how important it was for the room to be smoke free as my 8 month old son has asthma so they said they would make sure the room was aired out, so they left the bathroom window open which had no screen so little red spiders were in the bathroom that had crawled in. People were smoking cigarettes right outside their doors which we had to walk through everytime we went outside.
Stayed 1 night in May 2023

6/10 Okay

Lisa

Business traveller
Liked: Staff & service
It’s a roof over your head at a high price
Stayed 2 nights in May 2023

6/10 Okay

Leah

Business traveller
Disliked: Staff & service, property conditions & facilities
Pool is actually a green swamp
Got here and thought wow first time we've seen a pool in a hotel open in a while. Once we got closer saw that it was so green you couldn't even see through the water. Receptionist made no mention of it when we checked in. Got up to the room and smelled like someone had just smoked a cigarette right before we walked in. Had to open the windows to air it out. There was a hole in the wall where someone had slammed the door open and the handle went straight through and hasn't been fixed. Bed was comfortable but was happy we brought our own pillows. Carpets were sticky.
Stayed 4 nights in May 2023

8/10 Good

Megan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023