Title: Itz'ana Resort & Residences - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=19718462&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Itz'ana Resort & Residences Travelers relax by the pool under sunny skies while children enjoy supervised care, creating the perfect balance of family time and adult adventure ## Photo gallery for Itz'ana Resort & Residences ![Penthouse, 3 Bedrooms, Ocean View | View from room - Itz'ana Resort & Residences (Placencia)](https://images.trvl-media.com/lodging/20000000/19720000/19718500/19718462/8659e830.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Itz'ana Resort & Residences (Placencia)](https://images.trvl-media.com/lodging/20000000/19720000/19718500/19718462/bd62d77e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private pool - Itz'ana Resort & Residences (Placencia)](https://images.trvl-media.com/lodging/20000000/19720000/19718500/19718462/81cfcdb8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room | Terrace/patio - Itz'ana Resort & Residences (Placencia)](https://images.trvl-media.com/lodging/20000000/19720000/19718500/19718462/7d7fcc4a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![One Bedroom Beachfront Villa | Living area - Itz'ana Resort & Residences (Placencia)](https://images.trvl-media.com/lodging/20000000/19720000/19718500/19718462/d7ee4d7d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Itz'ana Resort & Residences, guests enjoy Placencia Beach's natural beauty with eco-friendly luxury. The marina offers kayaking, zip lining, and paddleboarding, while the property provides hot stone massages and delicious breakfast at Limilia. ## Reviews 9.2 Wonderful ## Popular amenities - Spa - Free airport shuttle - Parking included - Free WiFi - Restaurant ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=19718462&PinnedHotelID=19718462&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=19718462&PinnedHotelID=19718462&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=19718462&PinnedHotelID=19718462&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=19718462&PinnedHotelID=19718462&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=19718462&PinnedHotelID=19718462&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=19718462&PinnedHotelID=19718462&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=19718462&PinnedHotelID=19718462&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=19718462&PinnedHotelID=19718462&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ### View all photos for Beachfront Suite ![Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/20000000/19720000/19718500/19718462/c6e55625.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Beachfront Suite ### Highlights Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cribs/infant beds Refrigerator Dining table Dishwasher - Beach view - 765 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Pool View ![Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/20000000/19720000/19718500/19718462/87545215.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Pool View 9.2 Wonderful 5 reviews ### Highlights Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cribs/infant beds Refrigerator Dining table Dishwasher - 360 sq ft - Sleeps 2 - 1 King Bed ### View all photos for One Bedroom Beachfront Villa ![Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/20000000/19720000/19718500/19718462/882c0975.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Beachfront Villa ### Highlights Individually furnished Individually decorated Private plunge pool Air conditioning Free rollaway/extra beds Free cribs/infant beds Kitchen Refrigerator - Sea view - 1175 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Twin Bed ### View all photos for Two Bedroom Beachfront Villa ![Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/20000000/19720000/19718500/19718462/bac6fedf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Beachfront Villa ### Highlights Yard Individually furnished Individually decorated Private plunge pool Air conditioning Free rollaway/extra beds Free cribs/infant beds Kitchen - Ocean view - 3375 sq ft - 1 bedroom - Sleeps 6 - 2 King Beds and 1 Double Sofa Bed ### View all photos for Two Bedroom Gardenview Penthouse ![Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/20000000/19720000/19718500/19718462/4a826df3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Gardenview Penthouse ### Highlights Individually furnished Individually decorated Private plunge pool Air conditioning Free cribs/infant beds Refrigerator Dining table Dishwasher - Garden view - 3375 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ### View all photos for Three Bedroom Beachfront Villa ![Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/20000000/19720000/19718500/19718462/29bd4dbb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Beachfront Villa ### Highlights Yard Individually furnished Individually decorated Private plunge pool Air conditioning Free rollaway/extra beds Free cribs/infant beds Refrigerator - Ocean view - 4825 sq ft - 1 bedroom - Sleeps 10 - 3 King Beds and 1 Double Sofa Bed ### View all photos for One Bedroom Marina Villa ![One Bedroom Beachfront Villa | Living area](https://images.trvl-media.com/lodging/20000000/19720000/19718500/19718462/f75aea13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Marina Villa ### Highlights Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchen Refrigerator Dining table Dishwasher - Marina view - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Twin Sofa Bed ### View all photos for Two Bedroom Marina Villa ![Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/20000000/19720000/19718500/19718462/29bd4dbb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Marina Villa ### Highlights Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchen Refrigerator Dining table Dishwasher - Marina view - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Large Twin Beds ### View all photos for Three Bedroom Marina Villa ![Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/20000000/19720000/19718500/19718462/882c0975.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Marina Villa ### Highlights Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchen Refrigerator Dining table Dishwasher - Marina view - 3 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Four Bedroom Marina Villa ![Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/20000000/19720000/19718500/19718462/29bd4dbb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Four Bedroom Marina Villa ### Highlights Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchen Refrigerator Dining table Dishwasher - Marina view - 4 bedrooms - Sleeps 8 - 2 King Beds and 4 Double Beds ### View all photos for Penthouse, 3 Bedrooms, Ocean View ![Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/20000000/19720000/19718500/19718462/f1d83799.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse, 3 Bedrooms, Ocean View ### Highlights Separate sitting area Individually furnished Individually decorated Private pool Air conditioning Refrigerator Dining table Dishwasher - Ocean view - 3 bedrooms - Sleeps 6 - 3 King Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlacencia-Hotels-Itzana-Resort-Residences.h19718462.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlacencia-Hotels-Itzana-Resort-Residences.h19718462.Hotel-Information) ## About the area Located in Placencia, Itz'ana Resort & Residences is on the beach. The area's natural beauty can be seen at Placencia Beach and Maya Beach. Lagoon Caye and Laughing Bird Caye National Park are two other places to visit that come recommended. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with cave exploring and hiking/biking trails. [Visit our Placencia travel guide](https://www.expedia.ca/Placencia.dx12041) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.56141%2C-88.36430&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pdKc__LxWTsj8Cbs-bplyWxowwA=) Mile 20, Main Road, Placencia, Stann Creek District ### What's nearby - ![Placencia Beach which includes a sandy beach and general coastal views](https://images.trvl-media.com/place/6070901/bee4ac05-fc4c-4994-a1ad-cdd3079d78d4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Placencia Beach 7 min drive \- 3.5 km - ![Aerial photos of the Silk Cayes in the Gladden Spit and Silk Cayes Marine Reserve located in the southern waters of Belize.](https://images.trvl-media.com/place/553248635977104865/461304a4-45f6-4be0-9d15-5c91d35167c5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Silk Caye Beach 8 min drive \- 4.3 km - ![Maya Beach featuring general coastal views and tropical scenes](https://images.trvl-media.com/place/6070903/7097ebfb-fc79-4f51-ad18-8d9538e570c3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Maya Beach 9 min drive \- 5.3 km - Inky's Mini Golf 6 min drive \- 3.9 km - Jaguar Bowling Lanes 12 min drive \- 6.0 km ### Getting around - Placencia (PLJ) 6 min drive ### Restaurants - The Shak 15 min drive - Barefoot Bar 12 min drive - The Bonefish Grille 9 min drive - Wendy's Creole & Spanish Cuisine 14 min drive - Koi Sushi Placencia 14 min drive ## About this property ### Itz'ana Resort & Residences Upscale hotel near Placencia Beach Located close to Maya Beach, Itz'ana Resort & Residences provides a free roundtrip airport shuttle, a marina, and a terrace. Adventurous travelers may like the boating, cycling, and ziplining at this hotel. Treat yourself to a massage or other spa services. The on-site restaurant, Limilia, offers breakfast, lunch, and dinner. Enjoy onsite activities like boat tours and kayaking. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking and valet parking - Full breakfast (surcharge), bike rentals, and supervised childcare (surcharge) - Luggage storage, a paddleboard on site, and tour/ticket assistance Room features All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. Extra conveniences in all rooms include: - Shower/tub combinations, hair dryers, and shampoo - 32-inch Smart TVs with Netflix, streaming services, and digital channels - Wardrobes/closets, refrigerators, and dishwashers ## Similar properties ![4.5 Bedroom Beach House with Pool | Terrace/patio](https://images.trvl-media.com/lodging/18000000/17310000/17300100/17300001/712936a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naïa Resort and Spa Cocoplum - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 197 reviews CA $587 CA $643 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=17300001&PinnedHotelID=17300001&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Penthouse | Beach/ocean view](https://images.trvl-media.com/lodging/19000000/18130000/18126700/18126611/a2d308ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ellysian Boutique Hotel Placencia Village - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 186 reviews CA $505 CA $601 total includes taxes & fees Feb 5 - 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Free roundtrip airport shuttle from 7:00 AM to 9:00 PM on request - Free secured, uncovered self parking on site - Free uncovered valet parking on site - Limited onsite valet and self parking ### Food and drink - Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 per person - A bar/lounge - A restaurant - Couples/private dining ### Restaurants on site - Limilia ### Things to do - 24-hour pool access - Bicycle rentals - Boat and paddles - Boat tours - Children's pool - Kayaking - Outdoor pool - Paddleboard - Ziplining ### Family friendly - Children's pool - Dining table - In-room microwave - In-room refrigerator - Laundry facilities - Outdoor pool - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Gift shop/newsstand - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service ### Outdoors - Garden - Marina - On the beach - On the waterfront - Outdoor furniture - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Spa - Deep-tissue massages - Hot stone massages - In-room massages - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 steps to reach entrance - Ceiling hoist - Doorbell and phone notification - Hand-held showerhead - Low-height electrical outlets in bathroom - Magnifying mirror - Smooth flooring in room - Upper floors accessible by stairs only - Visual fire alarm - Well-lit path to entrance - Wheelchairs on site ### More - 2 floors - Colonial architecture - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets ### Bathroom - Bathrobes - Hair dryer - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch smart TV with digital channels - Netflix - Streaming services ### Food and drink - Coffee/tea maker - Dining table - Dishwasher - Electric kettle - Free bottled water - Limited room service - Microwave - Oven - Refrigerator ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Desk chair - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 49.0 per day ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately USD 25 per person - Rollaway bed fee: USD 49.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators 24-hour pool access Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Itz'ana Resort Placencia Itz'ana Resort Itz'ana Placencia Itz'ana Itz'ana & Residences Placencia Itz'ana Resort & Residences Hotel Itz'ana Resort & Residences Placencia Itz'ana Resort & Residences Hotel Placencia ## Frequently asked questions ### Does Itz'ana Resort & Residences have a pool? ### How much does it cost to stay at Itz'ana Resort & Residences? ### Is Itz'ana Resort & Residences pet-friendly? ### How much is parking? ### What time is check-in at Itz'ana Resort & Residences? ### What time is check-out at Itz'ana Resort & Residences? ### Does Itz'ana Resort & Residences provide a shuttle to the airport? ### Where is Itz'ana Resort & Residences located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Itz'ana Resort & Residences Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Amenities ### 9.2 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 88 8 - Good 11 6 - Okay 9 4 - Poor 2 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Xavier Jan 17, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was top tier, nice ambience all around! ##### Xavier Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Richard Dec 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities we enjoyed the pool, beach, paddleboard, quiet. Staff very attentive and helpful. Loved the coffee service on the beach The continental breakfast was great! ##### Richard Stayed 1 night in Dec 2025 ### 8/10 Good #### Jordan Oct 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They have a wonderful pool that looks out over the beach, the beach was clean and free of debris. ##### Jordan Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Bradley Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms were very nice very clean. The pool was amazing a nice view of the ocean ##### Bradley Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Rickey Oct 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Itz'ana is exceptional. The staff embodies the meaning of hospitality. From the reception desk, the wait staff, housekeeping; everyone was so nice and helpful. The GM is amazing, he has assembled a great staff. We are aready planning our trip back in February 2026\. We love this place. ##### Rickey Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Elizabeth Jul 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gorgeous location and grounds. The hotel was nicely decorated with very comfortable beds and nice big balconies. Pool and beach area were gorgeous and staff was super friendly and helpful. ##### Elizabeth Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Hanna May 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A beautiful location with the best staff that went above and beyond to create a memorable experience! ##### Hanna Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Paul May 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly and accommodating. Great ocean view. ##### Paul Stayed 6 nights in May 2025 ### 10/10 Excellent #### Kaskie May 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice little place with a very friendly staff. The beach is great because the water isn’t deep for a nice lathe flat area, which makes it safe to swim. ##### Kaskie Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Toussaint Aug 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was very spacious, clean and staff was super friendly. I would recommend the cottages to anyone staying in Placencia while traveling in Belize! ##### Toussaint Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Jennifer Mar 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful and quiet. Wonderful beach and restaurant was great. ##### Jennifer Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Benjamin Nov 6, 2024 We loved every part of our stay here, the trees, plants, lighting, the layout, the pool, THE BEACH ( beautiful) the paddle boards👍 ) the sheets and bed were so soft. The food was great! The staff were so welcoming and kind, we can’t wait to come back next year! ##### Benjamin Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Ben Apr 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent friendly staff one gets to know personally. They put the extra into service ##### Ben Stayed 2 nights in Apr 2025 ### 8/10 Good #### Elizabeth Oct 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a very nice property. Would recommend staying here. Beautiful pool. Staff was very nice and helpful. ##### Elizabeth Stayed 6 nights in Oct 2024 ### 10/10 Excellent #### Veronica Jun 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent for family especially kids. Food is great and fast service. Ocean is amazing, beach has several games set up for the family to play and enjoy. ##### Veronica Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Kevin Oct 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was extremely kind, attentive and professional. The loft villa was beautiful and more spacious than I had imagined. This would be an incredible venue for a wedding. ##### Kevin Stayed 2 nights in Oct 2024 ### 8/10 Good #### Sarah Apr 6, 2025 Liked: Cleanliness Loved the shuttle option. The pool was beautiful along with the setting. The staff seemed to lack communication and although they were not very busy during our stay the breakfast service was slow but still nice. When we arrived we had to ask for the soap dispensers to get fixed since they weren't working but as soon as we asked they got repaired. ##### Sarah Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Garry Dec 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love itzana! This is our 4th time staying there in 3 years and we plan to go back again soon. Great grounds, staff are incredibly friendly and helpful, and our ground floor ocean view room is amazing. Only opportunity is for them to add to their wine selection. Thank you ##### Garry Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Bertram Apr 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing and friendly environment This is an amazing resort, the infinity pool over looking the beach is incredible. The staff was pleasant and cordial. Each person constantly asking to assist you with an needs to make your stay more enjoyable. Freddie the poilside bartender and the other gentlemen chopping coconuts poolside...awesome. ![](https://a.travel-assets.com/ugc/hotel-reviews/D85C112C548E16E6B6D794944F3387BCC36EA4681712703278502.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7A106BC168A9C5FE1B8FF651DF10030D365B4C941712703279674.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bertram Stayed 5 nights in Apr 2024 ### 8/10 Good #### Alexia Feb 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities This is a beautiful hotel, and we had a pretty good stay, but it could have been way better. The staff: hit and miss, some staff members were very good, others barely ok The room: Nice large king room, very comfortable bed, only 2 towels (wish we had more), the AC was quiet but not powerful enough, we had it on the coldest setting and it was still quite warm in the room The pool: beautiful, but a bit on the cold side The restaurants & bar: Insanely overpriced, ridiculous wine selection: only 1 option for white wine which was mediocre but we were charged $14 USD for a glass. It's a nice hotel, but it's overpriced ##### Alexia Stayed 2 nights in Feb 2025 ### 6/10 Okay #### benjamin May 28, 2024 Liked: Cleanliness We stayed in the beachfront villa. The accommodation is beautiful. The pool the beach the location is amazing ! BUT… But, the service is beyond slow for everything. Ridiculously slow. I believe we got food poisoning on the last night or a very bad infection. The restaurant food was good, but expensive and again the service was slow. And the hotel was very quiet!!!!! After spending $5k on a weekend getaway I would have hoped for a greater level of service ##### benjamin Stayed 3 nights in May 2024 ### 6/10 Okay #### Elizabeth Feb 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Let us down We wanted to like Itz'ana more than we did. The hotel itself is absolutely beautiful and stunning with a perfect setting. The bartenders and wait staff were so friendly and great. But something was missing. First off, I think the front desk and concierge need more help or more resources. Pretty much everything we asked for they seemed like they wanted to help but the hotel couldn't (like an early breakfast because we had to get on the road early, or recommendations for dinner or a spa in town.) Also, the really cool bar they are famous for was closed for construction while we were there. I know construction can be unavoidable, but some locals in town told us the bar is like never open anymore because of staffing issues. One final gripe, the massages cost upward of $200 for 90 minutes. That's more expensive than NYC, SF, and LA. I simply cannot understand why they would be so expensive, especially since the massage room is just a converted hotel room. ##### Elizabeth Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### enrico Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very beautiful property! ##### enrico Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### angela Nov 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities Perfect! ##### angela Stayed 1 night in Nov 2025 ### 10/10 Excellent #### John Oct 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Unobstructed. Hear the waves at night. Very relaxing property. 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