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Reviews of Howard Johnson by Wyndham Williamstown

2 out of 5
Howard Johnson by Wyndham Williamstown
213 Main St, Williamstown, MA

Reviews

6.4
Rating 10 - Excellent. 121 out of 773 reviews" "
Rating 8 - Good. 189 out of 773 reviews" "
Rating 6 - Okay. 235 out of 773 reviews" "
Rating 4 - Poor. 130 out of 773 reviews" "
Rating 2 - Terrible. 98 out of 773 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Annalisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are friendly, rooms are very clean, and updated. Priced very well!
Stayed 1 night in Mar 2024

8/10 Good

Emilia

Liked: Cleanliness, staff & service
Great for the price, friendly staff!
Stayed 1 night in Feb 2024

8/10 Good

Janice

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Stayed 1 night in Jan 2024

8/10 Good

Sarosh, Revere

Stayed 2 nights in Jan 2024

4/10 Poor

Elsa, Deep River

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our door didn’t shut correctly. Just wouldn’t shut all the way. Also, there was a window in the bathroom with no covering on it. When we checked in the front representative awkwardly asked my son if he was my child. Not really sure why that is important. Really weirded out my son. I didn’t sleep all night worried if someone would be able to get into our room.
Stayed 1 night in Jan 2024

8/10 Good

Ivan

Stayed 1 night in Jan 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SI
Comfort, clean and plenty of parking
Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Stayed 1 night in Nov 2023

4/10 Poor

Evan

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

charles

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Pretty good Motel🤓
With the understanding there hasn’t been a motel built in the last 50 years, a clean room with a comfortable bed, right next to your car is a good thing.
Stayed 1 night in Oct 2023

8/10 Good

Michelle

Travelled with family
Liked: Staff & service, room comfort
The room was good size, beds were clean. Bathroom was sort of dirty, lots of other peoples hair on the floor. Room smelled a little moldy. But for one night stay it wasn’t terrible. Would be nice if it was cleaned a little better
Stayed 1 night in Oct 2023

8/10 Good

Thomas

Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible place to stay
Room was very dated and not what we would have expected…overpriced! Heater/ac did not work.
Stayed 1 night in Oct 2023

10/10 Excellent

Angelique, Lexington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean beds, everything you need for an overnight, friendly owners/staff, just one thing could use another lamp in room (but maybe something happened to one) for bedside. I would return.
Stayed 1 night in Oct 2023

10/10 Excellent

Zebulon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Brian, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location...
Stayed 5 nights in Aug 2023
Response from dee on Sep 21, 2023
thank you for choosing Howard Johnson's in Williamstown. and thank you for taking the time to write a review! we are so glad to hear that you enjoyed your stay. we look forward to welcoming you back to our hotel in the future.

4/10 Poor

Cheryl

Travelled with family
Disliked: Amenities, property conditions & facilities
We were quite surprised & disappointed that the “Howard Johnson’s “ by Wyndham did not live up to expectations. The room was definitely “vintage” but other than the toiletries & towels, there were no modern upgrades. Unfortunately, we were awakened by extremely loud beeping & lights at 4:30 a.m. Apparently, there are road & electric crews, in this case from Indiana, working night shifts to repair damage from the recent floods. God Bless Them. Finally, the breakfast & coffee were subpar as well. We washed it all down with our dream of a vintage HoJo motel. Live & learn.
Stayed 1 night in Aug 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value in Williamstown
The room was big, bed very comfortable, and the staff was exceptional.
Stayed 1 night in Aug 2023
Response from dee on Aug 31, 2023
thank you for choosing Howard Johnson's in Williamstown. and thank you for taking the time to write a review! we are so glad to hear that you enjoyed your stay. we look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Elaine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things were fine.
Stayed 1 night in Aug 2023
Response from dee on Aug 31, 2023
thank you for choosing Howard Johnson's in Williamstown. and thank you for taking the time to write a review! we are so glad to hear that you enjoyed your stay. we look forward to welcoming you back to our hotel in the future.

4/10 Poor

TOM

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very rundown and need of repair. Although the pool was repaired when i was there. The room was in decent shape but it didn't have a closet or hanger bar to hang clothing upon. The breakfast area wasn't kept up - no resupply, no taking out the trash. I'm surprised Wyndham associates with it.

10/10 Excellent

Aaron

Stayed 1 night in Aug 2023
Response from dee on Aug 31, 2023
thank you for choosing Howard Johnson's in Williamstown. and thank you for taking the time to write a review! we are so glad to hear that you enjoyed your stay. we look forward to welcoming you back to our hotel in the future.

4/10 Poor

Michele

Liked: Staff & service
Disliked: Property conditions & facilities
Not Wyndham quality
Room was fairly clean. The small window was wide open with no screen when we checked in. The TV did not work and the remote didn’t work either. There was one arm chair and a matching footstool which had some stains on them. There were various mis matched prints in the room from the rug, the chair the curtains and the bed strip. In order to use the light on the table next to the bed, I had to unplug either the microwave or the mini fridge in order to use the outlet. The continental breakfast was fine and a small variety of cereals, bagels, breads, hard boiled eggs, coffee and tea. The service was good but we were expecting the high quality of a Wyndham Hotel for 210$ but instead got an old hotel from the 70’s.
Stayed 1 night in Aug 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from dee on Aug 31, 2023
thank you for choosing Howard Johnson's in Williamstown. and thank you for taking the time to write a review! we are so glad to hear that you enjoyed your stay. we look forward to welcoming you back to our hotel in the future.

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from dee on Aug 7, 2023
thank you for choosing Howard Johnson's in Williamstown. and thank you for taking the time to write a review! we are so glad to hear that you enjoyed your stay. we look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Amy

Stayed 1 night in Jul 2023
Response from dee on Aug 31, 2023
thank you for choosing Howard Johnson's in Williamstown. and thank you for taking the time to write a review! we are so glad to hear that you enjoyed your stay. we look forward to welcoming you back to our hotel in the future.

2/10 Terrible

Max

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

4/10 Poor

Norbert

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty, worn down. Breakfast area was not well stocked even though it was just a continental breakfast. I guess you get what you pay for.

6/10 Okay

Michael, Port Richey

Liked: Staff & service
Disliked: Property conditions & facilities
The place could use a little upkeep but the beds were decently comfortable and good size room.
Stayed 1 night in Jul 2023
Response from dee on Aug 7, 2023
thank you for choosing Howard Johnson's in Williamstown. and thank you for taking the time to write a review! we are so glad to hear that you enjoyed your stay. we look forward to welcoming you back to our hotel in the future.and still we work for renovation.

2/10 Terrible

Hanzhi

Disliked: Staff & service, property conditions & facilities
房間有味，很不衛生
Stayed 1 night in Jul 2023

10/10 Excellent

JOLANTA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Even though property is not new our rooms were very nice and clean and receptionist was very helpful
Stayed 1 night in Jul 2023
Response from dee on Aug 7, 2023
thank you for choosing Howard Johnson's in Williamstown. and thank you for taking the time to write a review! we are so glad to hear that you enjoyed your stay. we look forward to welcoming you back to our hotel in the future.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and helpful with all requests.
Stayed 4 nights in Jun 2023
Response from dee on Jun 14, 2023
Thank you so much for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy hotel !
Great breakfast and clean room.
Stayed 1 night in May 2023
Response from dee on Jun 7, 2023
thank you for choosing Howard Johnson's in Williamstown. and thank you for taking the time to write a review! we are so glad to hear that you enjoyed your stay. we look forward to welcoming you back to our hotel in the future.

6/10 Okay

Tanya

Stayed 2 nights in May 2023
Response from dee on Jun 24, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Edi Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2023
Response from dee on Apr 29, 2023
thank you so much for taking the time to giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

6/10 Okay

Anne M

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023
Response from dee on Apr 29, 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from dee on Apr 29, 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

6/10 Okay

Margaret

Liked: Staff & service, amenities
Stayed 1 night in Mar 2023
Response from dee on Apr 29, 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Wade

Liked: Staff & service
Very nice people. Great snow plowing early helped us get on the road early. Would be nice if breakfast started at 6:30 - 7 am
Stayed 2 nights in Mar 2023
Response from dee on Mar 13, 2023
thank you for choosing Howard Johnson's in Williamstown. and for taking the time to write a review! we are so glad to hear that you enjoyed your stay. we look forward to welcoming you back to our hotel in the future.

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was good for what we needed, somewhere to sleep for 1 night. It was a little smelly and the bathroom door was broken. But it fit our needs for the night
Stayed 1 night in Mar 2023
Response from dee on Mar 13, 2023
thank you very much for making time to give us feedback. we're really sorry for the inconvenience you had. at present we're taking steps to upgrade our room and facilities. we'd like to invite you again at our hotel and experience the improved stay.

10/10 Excellent

Robert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Quiet and spacious room
Stayed 1 night in Mar 2023
Response from dee on Mar 13, 2023
thank you for choosing Howard Johnson's in Williamstown. and for taking the time to write a review! we are so glad to hear that you enjoyed your stay. we look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Janice

Stayed 1 night in Jan 2023
Response from dee on Mar 13, 2023
thank you for choosing Howard Johnson's in Williamstown. and for taking the time to write a review! we are so glad to hear that you enjoyed your stay. we look forward to welcoming you back to our hotel in the future.

6/10 Okay

Vadim

Stayed 1 night in Jan 2023

6/10 Okay

Clinton

Travelled with family
Liked: Cleanliness, staff & service
It wasn’t bad at all, especially for the price. Kinda Wicjed they had the heat up a little bit when we got there but after turning the heat up it warmed up nice. The breakfast was ok, has a couple cereals and toast/bagel stuff. Overall pretty decent

4/10 Poor

Cynthia

Travelled with group
Disliked: Property conditions & facilities
The room was very very cold , it took two hours to warm

4/10 Poor

Tanais G

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2022
Response from dee on Oct 21, 2022
thank you so much for taking time out to share your experience and we're sorry you were unhappy - we'll work hard to fix the issue you experienced. thanks for letting us know.

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2022

6/10 Okay

Catherine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from dee on Oct 17, 2022
thank you for taking a time to share your feedback.

6/10 Okay

Elizabeth

Liked: Staff & service
Stayed 1 night in Oct 2022

2/10 Terrible

Larinda

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022