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Reviews of Wyndham Grand Pittsburgh Downtown

3.5 out of 5
Wyndham Grand Pittsburgh Downtown
600 Commonwealth Pl, Pittsburgh, PA

Reviews

7.6

Good

Rating 10 - Excellent. 1022 out of 2709 reviews" "
Rating 8 - Good. 669 out of 2709 reviews" "
Rating 6 - Okay. 490 out of 2709 reviews" "
Rating 4 - Poor. 323 out of 2709 reviews" "
Rating 2 - Terrible. 205 out of 2709 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Garrison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view. Only downfall was two of the elevators were out and there was a big event at the hotel. This made for very long wait times to use the elevators, and often times they were full when they got to your floor. Normally I’d take the stairs if it were just a couple of flights, but we were on the 18th floor.
Stayed 3 nights in Apr 2024

8/10 Good

Jason B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The facility was clean, staff was helpful , with that said I a special mention should be said about the valet staff , the hardest working group by far !
Stayed 2 nights in Apr 2024

10/10 Excellent

Heather L.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Terence, Silver Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location as a base for attending major sporting events - on the point of the three rivers near NFL, MLB & NHL stadiums. On this occasion, for the apparent number of guests and events, they were understaffed and could not operate the restaurant at full capacity...not much sit down service in easy walking distance otherwise. The staff was great though.
Stayed 2 nights in Apr 2024

10/10 Excellent

aida

Travelled with family
Liked: Property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Isidro

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you plan to visit Pittsburgh this is the best option, clean, cheap, close to restaurants, 7 minutes from downtown walking, near the river, etc.
Stayed 1 night in Apr 2024

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dining room was limited. Not sure why there was an entire dining room we could not sit in. Coffee shop was closed every time I tried to get coffee. Coffee pods in the room are TERRIBLE, they need to upgrade to something better. The people next door to us had sex all night and you could hear every thing, I had to have my 12 year old daughter put on her headphones to avoid the embarrassing behavior next door. The room had a few things that needed maintenance work done on, ie: the transition strips in the room (room 1030) The room was warm, had a hard time keeping it cool enough to be comfortable and sleep well. There was no convenience store location in the hotel, this is a must have option for a lot of folks. Would not stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Views were beautiful and bedroom was comfortable and huge.
Stayed 2 nights in Apr 2024

4/10 Poor

Richard

Disliked: Staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Feb 2024

4/10 Poor

Ashley

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is old, so old it doesn’t feel or look clean. The bathroom door was a rickety hanging door, with see-through fogged glass panels, which wobbled a LOT as it slid open and closed, and simply touched the wall to close - there was NO LOCK. The beds didn’t have fitted sheets on the mattresses - just a loose regular sheet barely tucked in, which comes completely untucked when you try to pull back the top blankets. The couch, with its mismatched couch cushions, looked so dirty even my youngest child said it was too dirty to sit on. For such a big hotel, it was disappointing that there was no floor where guests could get a view of the whole city and also disappointing there wasn’t a complementary fresh coffee station. But, except for the very unfriendly Starbucks employee, all of the hotel staff were extremely friendly and helpful!
Stayed 1 night in Apr 2024

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers are friendly and helpful the one gentleman helped me with my luggage and my key card on the elevator and very helpful gentleman thank you very much
Stayed 2 nights in Apr 2024

10/10 Excellent

Biao

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Heather L.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels my husband and I have stayed at
Stayed 1 night in Apr 2024

4/10 Poor

Catherine, Altoona

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is extremely dated and does not deserve to get the price they do for a room. I could not stay asleep as the beds were so uncomfortable my body ached no matter how I tried to get comfortable. This morning my IT band and sciatica are so sever on my right side I’m limping. We had no idea if there was any food on the property or what was offered as we were given our keys and told where the elevators were. The elevators were ridiculously slow! The bartenders at the lounge (we found while wandering around) were friendly and attentive. Would not stay here again
Stayed 1 night in Apr 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

John, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Juana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very different when it’s not football season
Stayed 2 nights in Mar 2024

2/10 Terrible

Briana, Pittsburgh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
8th floor looked like i was at a motel the room was extremely small and looked nothing like the pics…fingerprints on the headboard and the bed felt like a cot not a mattresses, i couldn’t even finish my stay
Stayed 1 night in Mar 2024

4/10 Poor

Paul

Disliked: Cleanliness, staff & service
Coffee maker had debris from previous use, had not been cleaned. Plenty of Staff at Front Desk, but seemed uninterested, no smiles, no greetings, just a cold look, .... short almost curt responses. Monday morning no breakfast, what? Still a good location and good value for $104 a night
Stayed 2 nights in Mar 2024

2/10 Terrible

Chelsea

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Ron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were cordial and professional. Property can use an update.
Stayed 2 nights in Mar 2024

6/10 Okay

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

michelle

Travelled with family, Business traveller
Liked: Staff & service
Need queen size beds
Stayed 1 night in Mar 2024

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Goulanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like the fact that they didn’t have a microwave in the room, other than that it was fantastic!!!! Staff was excellent and gave you everything that was needed.
Stayed 3 nights in Mar 2024

4/10 Poor

Leah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Jamal

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything about it
Stayed 1 night in Mar 2024

6/10 Okay

Casandra, Jamestown

Disliked: Staff & service
The property was very noisy, wasn’t able to park my own car. Requested a city view and wasn’t a great view. Overall was a fast stay was ok but would not stay again
Stayed 1 night in Mar 2024

6/10 Okay

Anton

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property is in a very convenient location, close to down town parks and restaurants. However, it is an old hotel, dating back nearly 40 years when it was a Hilton hotel. Hot water on the higher floors took almost 25 minutes to appear. The walls are very thin where you can hear people walking along the corridors. The overnight parking fee is high ($45 valet), but this is also in downtown Pittsburgh where land is at a premium. Food quality at the hotel restaurants is excellent.
Stayed 1 night in Mar 2024

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay to explire downtown Pittsburgh
Stayed 1 night in Mar 2024

2/10 Terrible

Michael

Disliked: Cleanliness
Stayed 3 nights in Feb 2024

8/10 Good

oleksandr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

Emjay

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Honestly the elevator is super backed up and you can hardly get on one if you’re going down from the mid level, there was also no hot water only lukewarm water so you can only imagine how my S/O felt about that! Besides that, the staff was great, the surrounding area is very walkable, about a 15 minute walk to anywhere! The hotel is a bit out dated but it does the job for a short term stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mal

Stayed 2 nights in Feb 2024

2/10 Terrible

jason

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, it was the biggest waste of money we have ever done we stay in downtown Pittsburgh, quite a bit for work. And decided to give this hotel a try not only will we never stay there again we were never suggested to anybody even somebody we didn’t like. upon checking in it took us an hour to valet park. Our room the walls and ceiling had cracks everywhere. The wallpaper was coming off my wife cannot even shower with the shower door staying closed without holding it when we came back we asked the front desk guy if there was any vending machines or anything we just wanted to grab a couple snacks. He said that we just should order DoorDash and spend the extra money to have it delivered. The next day when we went to check out only two of the five elevators were working, I just had knee surgery so we could not take any stairs not that we could find them anyway because there was not proper signage. We paid $53 to valet our car when we called the extension and we got told just to come down and give the ticket to them we were told 10 minutes and waiting hour and 45 minutes to get her car , you would think for the price of the room for a hotel that cost 400 and something dollars a night $53 for valet also we were charged a $304 hold on our credit card which still has not been returNed to us for incidentals only later to find out they charge us again for the room even though we booked and paid the Expedia, we would never stay here again. I would sooner drive back home
Stayed 1 night in Feb 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Brittany

Travelled with group
Disliked: Cleanliness
The price of the hotel room was not great even for the area.
Stayed 1 night in Feb 2024

10/10 Excellent

Alison

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking was a little pricey, but every employee we came in contact with was very kind , pleasant and helpful, a favorite place to stay
Stayed 1 night in Feb 2024

10/10 Excellent

Ivana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very convenient, being at the heart of downtown Pittsburgh. Walkable to any place in the are. Staff were helpful when needed & the pool & hot tub were a nice plus to enjoy the stay and relax from busy days of exploring!
Stayed 3 nights in Feb 2024

10/10 Excellent

pamela

Business traveller
Disliked: Cleanliness, property conditions & facilities
parts of the room was falling and the bathroom wasn’t clean
Stayed 2 nights in Feb 2024

10/10 Excellent

Adelaa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service, clean room, comfortable beds, WiFi access. Excelente stay.
Stayed 1 night in Feb 2024

6/10 Okay

Shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room dusty, felt pushed by housekeeping to check out
Stayed 1 night in Feb 2024

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very attentive and helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in the perfect spot. Right downtown with everything walkable. Rooms were well equipped and very comfortable.
Stayed 2 nights in Dec 2023