Reception

Reviews of Americas Best Value Inn Pittsburgh Airport

2 out of 5
Americas Best Value Inn Pittsburgh Airport
8858 University Blvd, Coraopolis, PA

Reviews

6.2
Rating 10 - Excellent. 148 out of 1005 reviews" "
Rating 8 - Good. 266 out of 1005 reviews" "
Rating 6 - Okay. 220 out of 1005 reviews" "
Rating 4 - Poor. 195 out of 1005 reviews" "
Rating 2 - Terrible. 176 out of 1005 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Bradin

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service
was not able to change to a different room instead of business room wanted to change to two twin 1 room
Stayed 1 night in Mar 2024

4/10 Poor

Debbie

Travelled with family
Disliked: Amenities, property conditions & facilities
Very noisy, dog barking nearby, traffic racing in parking lot, TV reception poor.
Stayed 1 night in Mar 2024
Response from Manager on Mar 26, 2024
Dear Debbie,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

8/10 Good

Robyn

Liked: Property conditions & facilities
A good budget choice
Stayed 1 night in Mar 2024
Response from Manager on Mar 21, 2024
Dear Robyn,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words & giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

4/10 Poor

Lehann

Disliked: Cleanliness, staff & service, property conditions & facilities
The tv was in bad condition. It wasnt good and we are not that picky.
Stayed 1 night in Mar 2024
Response from Manager on Mar 13, 2024
Dear Lehann,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay, had we known these concerns after checking in, we would have addressed them to your satisfaction. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

2/10 Terrible

Shelby

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 19, 2024
Dear Shelby,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay, had we known these concerns after checking in, we would have addressed them to your satisfaction. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

2/10 Terrible

lucy

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It was filthy, floors were not swept or vacuumed. Burn holes all over bedding, weird substances on the dresser and all over the tv remote. When we asked for more towels we were given towels with hair embedded into them. Yes it's cheap, but it was actually disgusting just spend a little more money on a different hotel.
Stayed 2 nights in Feb 2024
Response from Manager on Feb 6, 2024
Dera Lucy,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not satisfied with your stay. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
Breakfast was minimal
Stayed 1 night in Jan 2024
Response from Manager on Jan 18, 2024
Dear Linda,Thanks for taking the time to let us know about your stay with us, also thanks for giving us high rating. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry, you were not full satisfied with our breakfast choice, we do meet our Brand standard requirement. Our Breakfast Bar consists of 2 kind of breads, Butter, Jelly 2 kinds of Pastries, Coffee, Tea, Milk, 3 Verities of Juices. 2 Types of Cereals, verities of Yogurt, 2 types of Fruit. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

4/10 Poor

Valerie Joyce

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff is helpful in picking us up from the airport at midnight. But the sheets are dirty (there are visible stain marks and hair on the bed) The bed sheets feels itchy when we stayed overnight.
Stayed 1 night in Dec 2023
Response from Manager on Dec 26, 2023
Dear Valerie,Thanks for taking time to review your last stay with us. We do our best to make our guests stay comfortable. After reviewing your concerns with my staff, I found out that you have not raised any of such concerns during your stay with us. Had we known these concerns while you were with us, we would have gladly addressed those to your satisfaction, I am sorry for the inconvenience. I regret that you were not satisfied during your last visit with us.

2/10 Terrible

Valentyna

Disliked: Staff & service, property conditions & facilities
This hotel promlsed a free shuttle from airport to the hotel but did not provide it. It was awful
Stayed 1 night in Dec 2023
Response from Manager on Dec 18, 2023
Dear Valentyna,I am sorry about this, but we do provide shuttle service to and from Pittsburgh International airport from 4:00 AM until 1:00 AM in the night. Only way we could have missed you if your request was out of these service hours. I apologies for the inconvenience.

2/10 Terrible

Kateri

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Save your money , Go somewhere else
Staff very rude and dismissive. Shuttle service was not explained at all. Hotel is very out dated
Stayed 1 night in Nov 2023
Response from Manager on Dec 16, 2023
Dear Kateri,I am very sorry to read in your comments, you say that; ‘Shuttle service was not explained at all’.On the contrary please refer to our 3 messages (in detail) sent to your inbox on Expedia account in response your message inquiring about, ‘4am Shuttle to the airport, extended parking, and a late check-out’.We provided you the information in detail about extended parking, timings of the shuttle service, how to book a ride from the hotel to the airport and how to request shuttle from the airport to back to the hotel in detail.I deeply regret that our detailed written response to your request was not to your satisfaction.I am very sorry for the inconvenience.

4/10 Poor

Sencun

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Even no coffee machine in the room (203). The heat radiator is so noisy when operating, a big sound like someone hitting on the metal every second, so disrupting to sleep. The shuttle ride is okay (it picks up passengers from multiple hotels in different directions of the airport, so it may take longer time than necessary (I was told it's 15 minutes) . The instructions for riding shuttle were a bit confusion. In the day time, one needs to tell the help desk 2 hours ahead of time, otherwise there might not be one. I was not told about such things when checking in.
Stayed 1 night in Dec 2023
Response from Manager on Dec 16, 2023
Dear Sencun,Thank you for taking the time to share your feedback regarding your experience with us.We want to let you know that we appreciate you sharing your thoughts and we deeply regret that we were unable to meet your expectations at this time.Our Continuous Improvement team is monitoring customer feedback for improvement opportunities to better serve our customers. Please be assured that we will use your comments to gain a deeper understanding of what we should focus on in the future.Again, thank you for sharing your perspective with us.

2/10 Terrible

mariam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 9, 2023
Dear Mariam,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

2/10 Terrible

Scott

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Did this once already
Response from Manager on Nov 14, 2023
Dear Scott,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

2/10 Terrible

Scott

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Out dated, stains, feces smeared on side of toilet
Stayed 1 night in Nov 2023
Response from Manager on Nov 13, 2023
Dear Scott,Thanks for taking time to review your last stay with us. We do our best to make our guests stay comfortable. After reviewing your concerns with my staff, I found out that you have not raised any of such concerns during your stay with us. Had we known these concerns while you were with us, we would have gladly addressed those to your satisfaction, I am sorry for the inconvenience. I regret that you were not satisfied during your last visit with us.

4/10 Poor

Mark

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
This place was quite and there was no bugs from what I could see but there were a few things that didn’t sit well with me and that was the bed sheets were dirty there were a lot of stains underneath the mattress as well as on the blankets. Also the heat did not work that well at all
Stayed 1 night in Nov 2023
Response from Manager on Nov 13, 2023
Dear Mark,Thanks for taking time to review your last stay with us. We do our best to make our guests stay comfortable. After reviewing your concerns with my staff, I found out that you have not raised any of such concerns during your stay with us. Had we known these concerns while you were with us, we would have gladly addressed those to your satisfaction, I regret that we missed the opportunity to make it right. I am sorry for the inconvenience.

10/10 Excellent

Pastor Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for the price
Stayed 4 nights in Nov 2023
Response from Manager on Nov 13, 2023
Dear Mr. Allan,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words & giving us highest rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 8, 2023
Dear Thomas,Thanks for your stay with us & taking time to let us know about your stay & also thank you for giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

8/10 Good

Emily

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2023
Response from Manager on Nov 7, 2023
Dear Emily,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind sentiments & giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Manager on Nov 7, 2023
Dear Michael,Thanks for your stay with us & taking time to let us know about your stay & giving us highest rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

8/10 Good

Melissa, Erie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and bright parking lot looked and felt safe the worst part were the pillows very flat and only 3 the TV was a little fuzzy but would definitely stay again
Stayed 1 night in Nov 2023
Response from Manager on Nov 7, 2023
Dear Melissa,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words & giving us high rating, this means a lot to us. Sorry about the pillows, we would have loved to provide better pillows had we known. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

6/10 Okay

Robert

Disliked: Staff & service, property conditions & facilities
Dirty toilet
Stayed 1 night in Nov 2023
Response from Manager on Nov 4, 2023
Dear Robert,Thanks for your stay with us & taking time to let us know about your stay with us this means a lot to us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry about the toilet issue, apologize for the inconvenience. Hope to see you next time. Once again Thank You very much.

8/10 Good

JUAN

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It’s a budget friendly option so you get what you pay for. Only grief is with the shuttle service. On every sign we saw notice was asked for 2hrs advanced notice to set it up, when we got to the counter they asked for 24hrs advanced notice. We had to get an Uber because of that. The place is far from new but clean with a/c and hot water.
Response from Manager on Oct 31, 2023
Dear Juan,Thanks for your stay with us & taking time to let us know about your stay & also thank you for giving us highest rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

10/10 Excellent

maximiliano

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 30, 2023
Dear Maximiliano,Thanks for your kind & encouraging review, we are glad that you enjoyed your stay. this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

6/10 Okay

Ashley

Travelled with family and small children, Travelled with group
Disliked: Cleanliness
The room was not very clean. Walls was dirty and old food was found by the heater/ac unit. Not enough wash clothes or towels for three people.
Stayed 1 night in Oct 2023
Response from Manager on Oct 30, 2023
Dear Ashley,Thanks for taking time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay. We regret that we missed the opportunity to make it right. We are working on to make positive changes. Hope to do better on your next visit. Thanks for your stay.

8/10 Good

Kenneth Buettner

Liked: Staff & service, property conditions & facilities
It was close to highways and dining
Stayed 1 night in Oct 2023
Response from Manager on Oct 30, 2023
Dear Kenneth,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words & giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

8/10 Good

Thomas

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Check in person was friendly.
Stayed 1 night in Oct 2023
Response from Manager on Oct 30, 2023
Dear Thomas,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words for our team member & giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

8/10 Good

Marilyn

Stayed 1 night in Oct 2023
Response from Manager on Nov 14, 2023
Dear Marilyn,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words & giving us highest rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Burn holes in comforter floor in room was dirty
Stayed 1 night in Oct 2023
Response from Manager on Oct 23, 2023
Dera Mark,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay, had we known these concerns after checking in, we would have addressed them to your satisfaction. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service
This is an inexpensive hotel that was clean and in good repair. Would stay again.
Stayed 1 night in Oct 2023
Response from Manager on Oct 23, 2023
Dera Chris,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words & giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

6/10 Okay

Carlos

Business traveller
Liked: Cleanliness
Ok
Stayed 1 night in Oct 2023
Response from Manager on Oct 23, 2023
Dear Carlos,Thanks for your stay with us & taking time to let us know about your stay with us this means a lot to us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. Hope to see you next time. Once again Thank You very much.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
service less than expected
The ck in was a little difficult as the female clerk who was pleasant was too hard to understand the English. the tv did not work in first room as did another guest. we both had to remove our belongings and get another room.. upon departure the male manager was on the unpleasant side.. the shuttle and the shuttle drivers were very nice and helpful...
Stayed 1 night in Oct 2023
Response from Manager on Oct 23, 2023
Dear Guest,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay, I apologize, for the inconvenience you have experienced.. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

8/10 Good

James

Stayed 1 night in Oct 2023
Response from Manager on Oct 23, 2023
Dera James,Thanks for your stay with us & taking time to let us know about your stay & also thank you for giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

10/10 Excellent

Kenneth Buettner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, nice people
Stayed 1 night in Oct 2023
Response from Manager on Oct 23, 2023
Dear Kenneth,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words & giving us 5 Star rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

4/10 Poor

Elaine

Disliked: Cleanliness, amenities, property conditions & facilities
Was this place cheap? Yes. Did my door not lock? Also yes. There were odd stains on the bed skirt and the mirror hadn’t been cleaned in at least a week. The TV did not work. Also, the pictures make it look better than it is. This is a glorified Motel 6. That being said, it IS cheap and if you’re just looking for a night or two and want to save money, I guess book it? I don’t think it was in an unsafe area and my stuff didn’t get stolen so do what you will with this information.
Stayed 3 nights in Oct 2023
Response from Guest Relations on Oct 22, 2023
Dear Elaine, We appreciate the time you took to share your experience. It is always great to hear from our guests and what they enjoyed about their stay. Additionally, we will use your feedback about the doors, bed, and in-room amenities to ensure this is not a shared experience in the future. Safe travels, and we hope to welcome you back for a more enjoyable experience.

4/10 Poor

robert

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Manager on Oct 23, 2023
Dera Robert,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 1 night in Sep 2023
Response from Manager on Oct 23, 2023
Dear Faye,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words & giving us highest rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

2/10 Terrible

Dmitry

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Oct 14, 2023
Dear Dmitry,Thank k you for taking the time to share your feedback regarding your experience with us.We want to let you know that we appreciate you sharing your thoughts and we deeply regretthat we were unable to meet your expectations at this time.Our Continuous Improvement team is monitoring customer feedback for improvement opportunities to better serve our customers. Please be assured that we will use your comments to gain a deeper understanding of what we should focus on in the future.Again, thank you for sharing your perspective with us.

10/10 Excellent

angel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Response from Manager on Oct 13, 2023
Dear Cherie,Thanks for staying with us and taking time to let us know about your stay, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, and we strive to make every Guest's stay as comfortable as possible. Hope to see you next time. Once again thank you very much.

2/10 Terrible

ingrid

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely gross!
The lobby was dirty and smelled of mold. The bedroom was a damp. The carpeting was damp. The bedding was dirty. There were insects flying around all over the bedroom. When we complained to the front desk we were told we had to stay there, because we were not receiving a refund, and were moved to another room that was bloodstained, and had fecal matter on the toilet seat. We did not stay at the motel at all.
Stayed 1 night in Oct 2023
Response from Manager on Oct 13, 2023
Dear Ingrid,I am deeply sorry to hear what you have described, this is not what we represent, thanks for bringing this to our attention. I will look into this further to fix the issue . I apologize for the inconvenience.

8/10 Good

Janet, Bellefonte

Stayed 1 night in Oct 2023
Response from Manager on Oct 30, 2023
Dear Janet,Thanks for letting us know about your reascent stay with us. Also thanks for encouraging reviews, we are glad that you enjoyed your stay. this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

10/10 Excellent

Dorrene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 10, 2023
Dear Dorrene,Thanks for your stay with us & taking time to let us know about your stay & also thank you for giving us highest rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

8/10 Good

Maria

Stayed 1 night in Oct 2023
Response from Manager on Oct 30, 2023
Dear Maria,Thanks for your stay with us & taking time to let us know about your stay & also thank you for giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

6/10 Okay

Gary

Stayed 1 night in Oct 2023
Response from Manager on Oct 30, 2023
Dear Gary,Thanks for your stay with us & taking time to let us know about your stay with us this means a lot to us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. Hope to see you next time. Once again Thank You very much.

6/10 Okay

Cherie

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Manager on Oct 6, 2023
Dear Cherie,Thanks for staying with us and taking time to let us know about your stay, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, and we strive to make every Guest's stay as comfortable as possible. Hope to see you next time. Once again thank you very much.

4/10 Poor

Rebecca

Disliked: Cleanliness, property conditions & facilities, room comfort
Smells bad throughout hotel and room. Burn holes in blanket. Sketchy characters hanging around outside late at night. Didn’t feel safe but it was late, I was exhausted and had an early morning flight so…
Stayed 1 night in Sep 2023
Response from Manager on Oct 4, 2023
Dear Rebecca, Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay, had we known these concerns after checking in, we would have addressed them to your satisfaction. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.Management @ ABVI Coraopolis PA

8/10 Good

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Oct 4, 2023
Dear Alexandria, Thanks for your stay with us & taking time to let us know about your stay & also thank you for giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

2/10 Terrible

Ali

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible
Stayed 1 night in Sep 2023
Response from Manager on Oct 4, 2023
Dear Ali,Thank you for taking the time to share your feedback regarding your experience with us.We want to let you know that we appreciate you sharing your thoughts and we deeply regretthat we were unable to meet your expectations at this time.Our Continuous Improvement team is monitoring customer feedback for improvement opportunities to better serve our customers. Please be assured that we will use your comments to gain a deeper understanding of what we should focus on in the future.Again, thank you for sharing your perspective with us.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
I wasn't able to sleep even a minute because of the thin blankets and lack of extra blankets in the room
Stayed 1 night in Sep 2023
Response from Manager on Oct 1, 2023
Dear Douglas,Thanks for your stay with us & taking time to let us know about your stay & also thank you for giving us highest rating, this means a lot to us. I am sorry about the thickness of the Blanket not to your liking, we would have gladly accommodated your request for extra blanket had we known at the time, Sorry for the inconvenience. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

10/10 Excellent

Jeremiah

Stayed 1 night in Sep 2023
Response from Manager on Sep 25, 2023
Dear Jeremiah, Thanks for your stay with us & taking time to let us know about your stay & also thank you for giving us highest rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.Thanks for

8/10 Good

Arianne, Batesburg-Leesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and very comfortable. Thanks
Stayed 1 night in Sep 2023
Response from Manager on Oct 30, 2023
Dear Arianna,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words & giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.