Terrace/patio
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Reviews of Grand Hotel Duomo

4 out of 5
Grand Hotel Duomo
Via Santa Maria 94, Pisa, PI

Reviews

8.6

Excellent

Rating 10 - Excellent. 487 out of 1002 reviews" "
Rating 8 - Good. 327 out of 1002 reviews" "
Rating 6 - Okay. 114 out of 1002 reviews" "
Rating 4 - Poor. 51 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service
Location was excellent and it is extremely close to many restaurants One downfall is that their mini-fridge was broken, the building is kind of outdated but nothing can beat the location. Staff is very helpful and breakfast selections are very nice.
Stayed 1 night in May 2024

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and solid hotel. Loved the rooftop bar. Room was simple but clean. Had a room that faced onto the main street so there was a little noise but nothing too late that kept us up. Would stay here again.
Stayed 1 night in May 2024

8/10 Good

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Tower of Pisa is near by, Restaurants are right out the door. Walkable distance to the train station. Room is tiny but clean.
Stayed 1 night in May 2024

8/10 Good

Akira, SHELTON

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room has no windows. TV reception is not good. Shower room is a little tight but water pressure is reasonably high. Terrace is with very good view of Pisa leaning tower. We had a great time there.
Stayed 1 night in May 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a wonderful time at this hotel.Not only is it minutes of walking from the main attraction (the tower) but their restaurant is over excellent and has the best view around. We highly recommend this wonderful hotel
Stayed 1 night in May 2024

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay aervice and hotel wss very nice
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, super views of the tower & would strongly recommend this place to friends. Great staff and very clean & tidy.
Stayed 3 nights in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous view from rooftop bar and excellent restaurant.
Stayed 2 nights in May 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, walking distance to the Pisa tower.
Stayed 1 night in May 2024

8/10 Good

Raquel

Liked: Staff & service, property conditions & facilities

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, excellent location for the Tower and nearby shops & restaurants. Breakfast was basic but good & staff friendly.
Stayed 2 nights in May 2024

8/10 Good

paula

Liked: Cleanliness, amenities, property conditions & facilities
Really great for a late check in. Comfortable room and nice big bathroom. I was a little underwhelmed by the breakfast offer though
Stayed 1 night in May 2024

10/10 Excellent

shannon

Liked: Cleanliness, property conditions & facilities
Roof topbar and close proximity to the tower
Stayed 2 nights in Apr 2024

10/10 Excellent

Nina

Stayed 1 night in May 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was a little dated, but clean, comfortable and the staff were lovely. It was in a great place for the attractions of Pisa - be sure to check out the roof terrace!
Stayed 1 night in Apr 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, breakfast was fairly good, although the coffee not great. Room good.
Stayed 4 nights in Apr 2024

8/10 Good

Peter

Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel for the Leaning Tower and Cathedral (2 min) with a pedestrian street full of restaurants just outside. The hotel is clean and spacious but the shower walls could do with a decent clean. Breakfast was very good. Overall it is a good place to stay and we would stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel - recommended. Very helpful staff and great location. Early check-out (4am). Staff arranged taxi and 'breakfast box' for us to go. 2 min walk to Leaning Tower.
Stayed 2 nights in Apr 2024

6/10 Okay

RoseMarie

Travelled with family
Liked: Amenities
Great location for visiting Pisa for one night. However, the shower flooded the bathroom and we had to call someone to sort it and there was a leftover soap bar from the last guest. So it could do with a bit better housekeeping. Good choices for breakfast. The best bit is the view from the hotel rooftop to watch the sunset and see the leaning Tower.
Stayed 1 night in Apr 2024

8/10 Good

Rita

Stayed 2 nights in Apr 2024

6/10 Okay

Lois

This old hotel is in a great location and breakfast was lovely. But we had an altercation with the guy on reception when we arrived late - he argued that we had booked 2 nights and not 1! He wasnt interested in looking at my Expedia booking. He was quite rude. Apart from this the view from upstairs terrace is incredible.
Stayed 1 night in Apr 2024

10/10 Excellent

Anna Louisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and a view of the leaning tower from the balcony was just amazing. Located a few minutes walk from the attractions and lots of local restaurants just outside. View from the top bar was perfect to watch the sun go down with a glass of wine. Breakfast was really nice and lots of choice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel located near to the Tower, cathedral and baptistry. Walk the walls! Plenty of options to eat both at the hotel restaurant and out on the street where the hotel is located. Our room had a view of the Tower from the balcony. Comfy bed with a daily cleaning service. Roof top bar wasn't open due to early time of year so we missed out on that.
Stayed 3 nights in Apr 2024

4/10 Poor

Daksha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is outdated with mosquito in the room. The room was not cleaned. Te bedroom phone was dusty and the beds been made for 4 guests gad no access to plugs near the bedside. The main bed was not comfortable it felt like the mattress has been dkrpt on many times and was do bumpy and uncomfortable. I kept dipping into the mattress while sleeping. Breakfast was plentiful if you have no dietary requirements. We were a family of 4 and were all vegetarians. The breakfast had no toast or plain croissant options only filled with sugary flavoured filling of or, flavoured or chocolate. Cereal was not enticeful and the juice machine failed to work. Rooms has no light, we stayed 1 night and this was enough for us. I'm glad we didn't stay longer as the rooms were quite dull and unwelcoming.
Stayed 1 night in Apr 2024

8/10 Good

Francesco

Liked: Cleanliness
Stayed 3 nights in Mar 2024

10/10 Excellent

Georgia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and friendly staff. Let us check in slightly early. Couldn’t fault the rooms and bathroom very clean. Roof terrace was lovely with the view in the background however it was a shame that the restaurant/bar on the terrace was closed. Would stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Danya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and kind staff!
Stayed 1 night in Mar 2024

2/10 Terrible

Felipe

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy sucios. Viejo. Y el personal muy ineficiente y poco amables
Stayed 1 night in Mar 2024

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean rooms
Stayed 6 nights in Feb 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Gemma

Stayed 3 nights in Feb 2024

6/10 Okay

Adam

Travelled with family
Liked: Cleanliness, room comfort
Fantastic Location!
Firstly the location of the hotel is fantastic. About 2 minutes walk from Leaning Tower and a host of resturaunts on your doorstep! You can walk to the train station (20min) and to airport (45min). Reception staff were super friendly, rooms were comfortable and ours had sky sports! Breakfast was nice, quite a good range of food. Everything was clean, nice shower, spacious. The down sides were the WiFi is terrible so you have to literally sit right in front of reception, no kettle or tea/coffee making facilities in the room. Also the hotel can be very noisy from the Main Street so bring some earplugs! We stayed 3 nights and was just enough (with a day in Florence). I would recommend this hotel and would definitely return.
Stayed 3 nights in Feb 2024

10/10 Excellent

Amelia M G

Stayed 1 night in Feb 2024

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close to the tower this was
Stayed 1 night in Feb 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location with stunning views
Stunning views from hotel room. Central location to tourist attractions, restaurants and shops.
Stayed 2 nights in Feb 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Great staff, amazing location!
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Stayed 16 nights in Jan 2024

8/10 Good

ITZHAK, Rehovot

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jan 2024

10/10 Excellent

Victor

Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Stayed 1 night in Jan 2024

10/10 Excellent

Francesco

Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
This property is half a block from the Leaning tower Square. The area has everything one could need. The street can be noisy at night.
Stayed 8 nights in Jan 2024

8/10 Good

Airis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Gino

Stayed 1 night in Dec 2023

8/10 Good

Massimo

Stayed 1 night in Dec 2023

10/10 Excellent

Giuseppe

Stayed 1 night in Dec 2023

4/10 Poor

Gideon

Stayed 1 night in Dec 2023