Pine Lakes Vacation Packages

The room was clean staff was nice.i was good for the weekend stay really enjoyed it.

It was a very nice clean property just a bit smaller unit size than what we’re used to!

Great for families. Only complain is that the water park opens from 11am-6pm, therefore if you gonto the water park you pretty much have to spend the hottest part of the day there. I wish they would open earlier or close later so I would not have to be in the sun when it is the hottest.

Loved the clean lesson the space. Loved how close o was to the pool and how friendly everyone was. Definitely 10/10

The hotel was beautiful and staff were courteous. I’d booked this hotel because I wanted to enjoy the rooftop terrace, but upon arrival was told that I couldn’t because I wasn’t a club member. I was put on the highest floor and within two days both elevators were out of service so all guests had to use the service elevator in that part of the building. I had also booked for the breakfast, but it was over by 9:30 so I never made it. Also, on separate occasions, the power went out in my room thus rotting the food that I had in the refrigerator. Finally, the TVs were not set up appropriately, I only had a few live channels, and the guide had no information and no premium channels.