Property grounds

Reviews of Thotupola Lakeside Resort

3 out of 5
Thotupola Lakeside Resort
70, Deltara, Piliyandala

Reviews

6.6
Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

3.0/10

Amenities

6.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Adrian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Although the facility has so much potential we were very surprised at the unfinished state of the rooms and amenities.
Stayed 1 night in Mar 2022

2/10 Terrible

Dushantha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the worst hotels that we have visited so far. Apart from the condition of the room we faced a really bad experience. We have made the payment from LKR and once we check through our bank it was deducted from India Rupees which we ended up nearly Rs. 15k due to this. When i called the property in order to sort this out there support on this was zero. I won’t recommend this property to any body if any one is willing to book any please make sure to check ur currency before booking
Stayed 1 night in Mar 2022

10/10 Excellent

Adnan, Pune, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to a Lake
My wife and I came to Sri Lanka for our honeymoon. We found the local language to be a bit of a barrier and couldn't get around as easily on our own. Nayana from Thotupula Lakeside Resorts, genuinely helped us out in a manner, where we have never been helped before. She helped us co-ordinate the rest of the trip as per our preferences and budget and also kept in touch with us to make sure the rest of our trip went as planned. I have nothing but great things to say about the place and the staff, if you are the kind of person who enjoys checking-in and not venturing out, there are numerous in-resort activities that you can indulge in: wall climbing, aerial rope , kayaking and a swimming pool. If you crave Sri Lankan cuisine: the in-hotel prices are comparable to driving outside and eating out. From string hoppers for breakfast with fish curry to Sri Lankan dal, chilli chicken, fried rice and their local desert, all of them come in generous quantities making sure you are not left hungry. The hotel staff are extremely open to your comments and will happily change anything if needed. Since we were on our honeymoon, the staff also arranged to provide us with a complimentary fruit basket, which lead to a feeling of being truly cared for. Additionally, on check-out day we had to leave earlier before breakfast, on notifying the staff they arranged to pack us sandwiches and fruits in lieu of not being able to serve us proper breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Resort at the lake side
We stayed two nights directly after arriving in Sri Lanka to relax. Due to off season there was not much going on so we had the full attention of the staff, we even once got a whole sri lankan curry for lunch for free and it was delicious. The service was extremely friendly and attentive. The pool was also very clean and big enough to actually swimm. The phone number in tripadvisor isn't up to date.
Stayed 2 nights in Jul 2018