Title: Sofitel La Reserva Cardales - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=2141875&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sofitel La Reserva Cardales Travelers sip refreshing drinks at the swim-up bar, dive into the pool for a relaxing afternoon, or head to nearby tennis courts for more active pursuits ## Photo gallery for Sofitel La Reserva Cardales ![Exterior - Sofitel La Reserva Cardales (Campana)](https://images.trvl-media.com/lodging/3000000/2150000/2141900/2141875/8d039795.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/ac1c8287-eaa7-43e8-8cd4-f83546fee1c8-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Exterior - Sofitel La Reserva Cardales (Campana)](https://images.trvl-media.com/lodging/3000000/2150000/2141900/2141875/83ccb275.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, Turkish bath, body treatments, aromatherapy, body wraps - Sofitel La Reserva Cardales (Campana)](https://images.trvl-media.com/lodging/3000000/2150000/2141900/2141875/f88b5e42.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, in-room safe, desk - Sofitel La Reserva Cardales (Campana)](https://images.trvl-media.com/lodging/3000000/2150000/2141900/2141875/cce210f6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sofitel La Reserva Cardales offers a luxury retreat near Ciervo de los Pantanos National Park. Guests enjoy an 18-hole golf course, spa treatments, and meals at two restaurants. Free WiFi is available. Outdoor enthusiasts can hike, bike, and kayak on site. VIP Access ## Reviews 8.4 Very good ## Popular amenities - On private beach - Pool - Hot tub - Spa - Parking included - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 24 - Dec. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=2141875&PinnedHotelID=2141875&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=2141875&PinnedHotelID=2141875&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=2141875&PinnedHotelID=2141875&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=2141875&PinnedHotelID=2141875&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=2141875&PinnedHotelID=2141875&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=2141875&PinnedHotelID=2141875&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2141875&PinnedHotelID=2141875&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2141875&PinnedHotelID=2141875&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 6 of 6 rooms ### View all photos for Deluxe Room, 2 Twin Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2150000/2141900/2141875/e334eaf9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds ### Highlights Furnished balcony Soundproofed Air conditioning Free cribs/infant beds Plasma TV Premium bedding Blackout drapes/curtains Hair dryer - 560 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Deluxe Room, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2150000/2141900/2141875/6eea8096.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.4 Very good 5 reviews ### Highlights Furnished balcony Soundproofed Air conditioning Free cribs/infant beds Plasma TV Premium bedding Blackout drapes/curtains Hair dryer - 560 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2150000/2141900/2141875/6eea8096.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.0 Wonderful 7 reviews ### Highlights Furnished balcony Soundproofed Air conditioning Free cribs/infant beds Plasma TV Premium bedding Blackout drapes/curtains Hair dryer - 560 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 2 Twin Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2150000/2141900/2141875/e334eaf9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds 8.8 Excellent 9 reviews ### Highlights Furnished balcony Soundproofed Air conditioning Free cribs/infant beds Plasma TV Premium bedding Blackout drapes/curtains Hair dryer - 560 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Executive Suite, 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2150000/2141900/2141875/cce210f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed ### Highlights Furnished balcony Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Plasma TV Premium bedding Blackout drapes/curtains - 1076 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed](https://images.trvl-media.com/lodging/3000000/2150000/2141900/2141875/db4914ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Furnished balcony Soundproofed Air conditioning Free cribs/infant beds Plasma TV Premium bedding Blackout drapes/curtains Hair dryer - 646 sq ft - Golf view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPilar-Hotels-Sofitel-La-Reserva-Cardales.h2141875.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPilar-Hotels-Sofitel-La-Reserva-Cardales.h2141875.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-34.27468%2C-58.89791&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=iLfmJobfyI6XoHKRf20j0GDv7W8=) R Panamericana N 9 Km 61 Los, Campana, Buenos Aires, 2814 #### What's nearby - Ciervo de los Pantanos National Park \- 2 min drive \- 4.1 km - Temaiken Biopark \- 8 min drive \- 17.6 km - Escobar Clock Tower \- 9 min drive \- 16.5 km - Italy Square \- 9 min drive \- 15.8 km - Museo del Tren \- 9 min drive \- 17.9 km #### Getting around - Campana Station - 18 min drive - Ministro Pistarini Intl. Airport (EZE) - 81 min drive #### Restaurants - ‪Los Talas - ‬9 min walk - ‪Havanna - ‬13 min walk - ‪Don Cook - ‬6 min drive - ‪Estancia Santa Susana - ‬16 min drive - ‪La Butaca - ‬2 min walk ## About this property ### Sofitel La Reserva Cardales Luxury family-friendly hotel near Tortugas Open Mall Located close to Ciervo de los Pantanos National Park, Sofitel La Reserva Cardales provides a golf course, a swim-up bar, and a beach bar. Active travelers can enjoy amenities like hiking/biking and archery at this hotel. Indulge in a facial, a massage, and a body treatment at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Enjoy the gym, as well as activities like kayaking. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace. You'll also enjoy perks such as: - A seasonal outdoor pool and an indoor pool, along with sun loungers, pool umbrellas, and a swim-up bar - Free self parking - Breakfast (surcharge), free bicycle rentals, and 2 outdoor tennis courts - Babysitting (surcharge), massage treatment rooms, and a banquet hall Room features All 159 rooms include comforts such as premium bedding and furnished balconies, as well as thoughtful touches like free WiFi and air conditioning. More conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with separate tubs/showers and bidets - Free infant beds, coffee/tea makers, and daily housekeeping ## Similar properties ![Indoor pool, seasonal outdoor pool, open 10 AM to 8 PM, pool umbrellas](https://images.trvl-media.com/lodging/28000000/27730000/27721600/27721581/5aeebb37.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Pilar Fátima - Pool - Hot tub - Spa - Kids pool 8.8 Excellent 191 reviews CA $266 CA $266 total Dec 28 - Dec 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=27721581&PinnedHotelID=27721581&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/5000000/4440000/4436800/4436749/807a28a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Nordelta Tigre Buenos Aires Nordelta - Pool - Breakfast included - Spa - Restaurant 8.0 Very good 496 reviews CA $258 CA $267 total Jan 24 - 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Pool - Breakfast included - Spa - Kids pool 7.2 Good 56 reviews CA $158 CA $158 total Dec 28 - Dec 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=18269228&PinnedHotelID=18269228&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1680000/1674800/1674722/85a77669.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Howard Johnson by Wyndham Resort Pilar Pilar - Pool - Hot tub - Breakfast included - Spa 7.6 Good 190 reviews CA $185 CA $185 total Dec 26 - Dec 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=1674722&PinnedHotelID=1674722&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1160000/1150300/1150290/3e3282eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Camberland -Adults Only Fátima - Breakfast included - Pet friendly - Parking included - Free WiFi 7.8 Good 69 reviews CA $151 CA $151 total Dec 28 - Dec 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=1150290&PinnedHotelID=1150290&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking - Onsite parking options include a garage ### Food and drink - Breakfast available for a fee - 2 restaurants - A bar/lounge - A beach bar - A poolside bar - A swim-up bar - Snack bar/deli ### Things to do - 18-hole golf course - 2 outdoor tennis courts - Arcade/game room - Archery - Billiards/pool table - Children's pool - Free bicycle rentals - Free children's club - Full-service spa - Golf - Golf driving range - Gym - Hiking/biking trails - Hot tub - Indoor pool - Kayaking - Library - Outdoor pool - Playground - Sauna - Steam room ### Family friendly - Arcade/game room - Babysitting (surcharge) - Children's games - Children's pool - Free children's club - In-room crib - Indoor pool - Laundry facilities - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 14 meeting rooms - Business center - Conference center (48,438 square feet of space) ### Outdoors - Garden - On a private beach - Pool loungers - Pool umbrellas - Terrace - Vegetable garden ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Detox wraps - Facials - Hot tub - Manicures/pedicures - Massage - Sauna - Spa treatment rooms - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Wheelchair accessible (may have limitations) ### More - 4 floors - 7 buildings - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2008 - Comprehensive food waste policy - Comprehensive recycling policy - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free crib - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Hair dryer - Partially-open bathroom - Separate bathtub and shower - Towels provided ### Entertainment - Plasma TV ### Food and drink - Coffee/tea maker - Limited room service - Minibar ### More - Air conditioning - Cleaning products are eco-friendly - Desk - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers - Window screens ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for ARS 121000.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a valid passport or ID showing they are not a resident of Argentina and who pay with a non-Argentine card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included. - A damage deposit of ARS 150000 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: ARS 121000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses a grey water recycling system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention The seasonal pool will be open from November to April Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Cardales Sofitel Reserva Cardales Sofitel Reserva Cardales Campana Sofitel Reserva Cardales Hotel Sofitel Reserva Cardales Hotel Campana Sofitel La Reserva Cardales Hotel Sofitel La Reserva Cardales Campana Sofitel La Reserva Cardales Hotel Campana ## Frequently asked questions ### Does Sofitel La Reserva Cardales have a pool? ### How much does it cost to stay at Sofitel La Reserva Cardales? ### Is Sofitel La Reserva Cardales pet-friendly? ### How much is parking? ### What time is check-in at Sofitel La Reserva Cardales? ### What time is check-out at Sofitel La Reserva Cardales? ### Where is Sofitel La Reserva Cardales located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sofitel La Reserva Cardales Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.4 Location ### 8.4 Staff & service ### 8.0 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 164 8 - Good 81 6 - Okay 42 4 - Poor 18 2 - Terrible 12 ## Reviews ### 10/10 Excellent #### Mitchell Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estancia excelente Great buffet breakfast! Super service. ##### Mitchell Stayed 3 nights in Aug 2025 ### 2/10 Terrible #### Melisa Oct 14, 2025 Disliked: Staff & service, amenities, property conditions & facilities We have stayed here several times, this one was the last one, not coming back. VERY bad service, the room was not even ready, poorly maintained, none of our requests were taken into account, we were charged so much more than our reservation. Price-quality is a joke. There were unwarned construction going on, no even table lamps on the room, no spa access, all the common areas are closed ridiculously early and so on…very far from what it used to be. I do not recommend this place anymore, stay somewhere else where the customers matter. ##### Melisa Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Loren Nov 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful room and bathroom. Great amenities and awesome breakfast! ##### Loren Stayed 2 nights in Nov 2024 ### 8/10 Good #### Federico Jul 7, 2015 Liked: Staff & service, property conditions & facilities, room comfort #### Awesome Hotel. Awesome stay. Great Hotel. ##### Federico ### 8/10 Good #### Federico Jul 6, 2015 Liked: Staff & service, property conditions & facilities #### Nice Stay Awesome hotel, nice room, good service. ##### Federico ### 6/10 Okay #### NAUM NOE SERGIO Jun 26, 2025 Liked: Cleanliness, amenities Disliked: Property conditions & facilities Ok ##### NAUM NOE SERGIO Stayed 1 night in Jun 2025 ### 6/10 Okay #### Esteban Apr 6, 2025 Used to be much better ##### Esteban Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Noel Feb 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing place just 1 hour away from Buenos Aires City. Excellent for families and couples! Staff were amazing and super friendly. ##### Noel Stayed 3 nights in Feb 2024 ### 4/10 Poor #### Adrian May 17, 2025 Liked: Property conditions & facilities Disliked: Cleanliness, staff & service I was charge 21% IVA, in spite of the regulation that foreigners paying with credit card outside Argentina does not have to pay it, hotel is nice but the whole argument about this issue ruined the stay.... ##### Adrian Stayed 1 night in May 2025 ### 8/10 Good #### marcelo Dec 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel, Great SPA no so good restaurant the hotel is excellent, the cleanliness and maintenance very good, swimming pool and landscape amazing, however the food is expensive and average, you can spend almost an hour just to get one sandwich, and don't have food service in the swimming pool. the restaurant is very poor, however The SPA even though a little bit expensive is Outstanding ##### marcelo Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Verified traveller May 5, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Great place for a romantic weekend. We came to dinner and stay over. It was perfect ##### Verified traveller Stayed 1 night in May 2019 ### 10/10 Excellent #### gabriel Dec 16, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort AAA The best experience..!! We Love this hotel Hope to return black soon ##### gabriel Stayed 1 night in Dec 2018 ### 8/10 Good #### Mary Jan 28, 2019 Liked: Staff & service, property conditions & facilities, room comfort Very nice place and kind staff. Cleaning could be better! ##### Mary Stayed 1 night in Jan 2019 ### 8/10 Good #### Gaby Aug 10, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was very crowded with kids, but the surroundings were beautiful. Room service menu could be improved. ##### Gaby ### 8/10 Good #### Mariano Feb 17, 2023 Liked: Staff & service, property conditions & facilities Beautiful hotel, they should include a coffee maker in the room, takes a long time to reach room service, besides that everything else was ok ##### Mariano Stayed 2 nights in Feb 2023 ### 6/10 Okay #### Igone Nov 4, 2024 Liked: Staff & service, amenities Disliked: Property conditions & facilities Property is beautiful but not needs a lot of maintenance. The room was very big but the furniture is old, barely any hangers for clothing. Did not feel like a luxury hotel. ##### Igone Stayed 4 nights in Oct 2024 ### 6/10 Okay #### Jonathan Apr 28, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Elevator wasn’t working. Did not received the complimentary champagne as advertised. Many area need new paint. Half the whirlpools didn’t work in spa area. This place needs new management asap. The overall experience felt like the management didn’t care and don’t understand the industry. ##### Jonathan Stayed 1 night in Apr 2025 ### 8/10 Good #### Verified traveller Mar 3, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is awesome! I strongly recommend it!!!!!! ##### Verified traveller Stayed 1 night in Mar 2019 ### 6/10 Okay #### Gonzalo Feb 3, 2025 Liked: Staff & service Disliked: Property conditions & facilities It needs more maintenance, in-depth and daily. How to be, the lock of the room broke, the elevator too. In a water mirror there was a dead pigeon, we had to notify the reception and only there they took it out ##### Gonzalo Stayed 3 nights in Jan 2025 ### 8/10 Good #### Matthew Aug 4, 2019 Liked: Cleanliness, property conditions & facilities, room comfort Overall good stay, somebody should tell the guards on the gate that they’re not guarding Argentina’s nuclear arsenal though. Very serious, Restaurant menu is a bit limited better to go to Italpast. Spa and golf facilities were good as is the “sala de juegos” and kids room good place to go with family,Nice spacious room. ##### Matthew Stayed 3 nights in Jul 2019 ### 6/10 Okay #### Mario Yamil Apr 2, 2021 Liked: Cleanliness, staff & service Nice hotel, but service and conditions are not in line of a luxury hotel. Breakfast was very poor, room was big and with a great view but too much light in the morning and a little of maintenance was needed. ##### Mario Yamil Stayed 1 night in Mar 2021 ### 2/10 Terrible #### Matias Feb 19, 2025 Disliked: Staff & service, amenities, property conditions & facilities When I arrived and the room key did not work as well as the balcony door, it was broken. I was forced to pay taxes upon arrival which was not clear at the moment of the reservation, incurring in an extra cost not planned. Lastly, on the 18th my plan was to stay all day in the facility after check out, but I was advised that same day that due to a private event all facilities were closed. If I knew beforehand I wouldn’t have chosen this hotel, I lost a whole vacation day ##### Matias Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Edgardo Jun 11, 2024 Liked: Cleanliness, staff & service, amenities I had a pleasant stay at this hotel. The staff were exceptionally friendly and attentive, making sure all my needs were met. The price-quality ratio is excellent, offering great value. However, I was a bit disappointed with the maintenance of the facilities. It was quite evident that the property hasn’t received the necessary upkeep, and the wear and tear over time was noticeable. Despite this, the overall experience was positive, thanks to the outstanding service. ##### Edgardo Stayed 2 nights in Jun 2024 ### 2/10 Terrible #### Verified traveller Dec 12, 2018 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Customer service and flexibility was lacking. Very disappointing. ##### Verified traveller Stayed 1 night in Dec 2018 ### 2/10 Terrible #### Dean Jul 21, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It’s a place for kids. I planned a one-night, romantic getaway with my wife, but Sofitel had other plans. First, this is supposed to be a 4 star resort, yet nobody greeted or open the door to welcome us. Upon check in, I asked about a restaurant for a romantic dinner. The front desk strongly suggested the hotel’s. After we checked in, they let us know our room was not ready yet and would be a few minutes. I thought that meant they were preparing it for our stay. 45 minutes later, we were given our room. Inside, it was hot - over 28 degrees. Immediately, I turned on the air conditioning to cool it down. The room was also a bit dirty. Clearly, not up to standards. After a half hour, the room had not cooled down, so we called the front desk. They told us to wait 20 minutes more and call back. We left and came back an hour later… still hot. We contacted the front desk again and they sent maintenance up to fix it. Which they somewhat did. It worked, but not well. A few hours later, we went down for our romantic dinner. The restaurant was brightly lit and there were children at every table. Plus, it was a buffet with a choice of four dishes. The cost of dinner was right about what I planed to spend for a nice, romantic dinner. Not for a buffet surrounded by kids running around. The dinner could not have been less romantic and we could not have been more misled. That night, the room was warm and stuffy and neither of us slept well. ##### Dean Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Quality Inn & Suites](https://www.expedia.ca/Kingston-Hotels-Quality-Inn-Suites.h12953845.Hotel-Information) > > [Delta Hotels by Marriott Quebec](https://www.expedia.ca/Quebec-Hotels-Delta-Hotels-By-Marriott-Quebec.h22531.Hotel-Information) > > [OPUS Hotel Vancouver](https://www.expedia.ca/Vancouver-Hotels-OPUS-Hotel-Vancouver.h849562.Hotel-Information) > > [Hotels near British Virgin Islands](https://www.expedia.ca/Destinations-In-British-Virgin-Islands.d24.Hotel-Destinations) > > [Hotels in Madrid](https://www.expedia.ca/Madrid-Hotels.d178281.Travel-Guide-Hotels) > > [Arakur Ushuaia Resort & Spa](https://www.expedia.ca/Ushuaia-Hotels-Arakur-Ushuaia-Resort-Spa.h8088417.Hotel-Information) > > [Courtyard by Marriott Oshawa](https://www.expedia.ca/Oshawa-Hotels-Courtyard-By-Marriott-Oshawa.h16280661.Hotel-Information) > > [Los Cerros del Chalten Boutique Hotel](https://www.expedia.ca/El-Chalten-Hotels-Los-Cerros-Del-Chalten-Boutique-Hotel.h2995124.Hotel-Information) > > [Croisette Beach Hotel Cannes - MGallery Collection](https://www.expedia.ca/Cannes-Hotels-Hotel-Croisette-Beach-Cannes-MGallery.h1036288.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Fairmont Banff Springs](https://www.expedia.ca/Banff-Hotels-Fairmont-Banff-Springs.h13652.Hotel-Information) > > [InterContinental Budapest by IHG](https://www.expedia.ca/Budapest-Hotels-InterContinental-Budapest.h22372.Hotel-Information) > > [The Atlantic Hotel & Spa](https://www.expedia.ca/Fort-Lauderdale-Hotels-The-Atlantic-Hotel-Spa.h1074391.Hotel-Information) > > [Hotels in Bar Harbor](https://www.expedia.ca/Bar-Harbor-Hotels.d561.Travel-Guide-Hotels) ### Flights > [Flights from Seattle (SEA) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/sea/lax/seattle-to-los-angeles) > > [Flights from Vancouver (YVR) to Singapore (SIN)](https://www.expedia.ca/lp/flights/yvr/sin/vancouver-to-singapore) > > [Flights from Brisbane (BNE) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/bne/yvr/brisbane-to-vancouver) > > [Flights from British Columbia (YZZ) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yzz/yyz/trail-to-toronto) > > [Air Canada Calgary (YYC) to Toronto (YYZ) flights](https://www.expedia.ca/lp/flight-routes/air-canada-from-calgary-intl-to-pearson-intl/ac/yyc/yyz) > > [Flights from Toronto (YYZ) to San Pedro (SPR)](https://www.expedia.ca/lp/flights/yyz/spr/toronto-to-san-pedro) ### Cars ### Activities > [Things to do in Prince Edward Island](https://www.expedia.ca/Things-To-Do-In-Prince-Edward-Island.d6058122.Travel-Guide-Activities) ### Packages > [Maldives](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/109/Maldives)