The room was too small and the staffs was not happy
Also, although my reservation was half board but even water was not free
VIP+ in this hotel is just a lie
Comment from Hotel Management
20-May-2017 by MdaEncarnacao, Hotel Management
Thank you for feedback, we appreciate all feedback received as it helps us to identify any possible shortcomings we may have.
As a standard, we do provide each guest with 2 x 500ml bottled water on a daily basis. Please accept my apologies that this is not sufficient, I will be raising your concerns with all management.
We do hope that you are able provide us with another opportunity to provide you with an amazing stay at Bakubung.
Monica da Encarnacao
Guest Relations Manager