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Reviews of Bakubung Bush Lodge

4 out of 5
Bakubung Bush Lodge
Pilanesburg National Park, Pilanesberg National Park, North West

Reviews

9.0

Wonderful

Rating 10 - Excellent. 337 out of 579 reviews" "
Rating 8 - Good. 192 out of 579 reviews" "
Rating 6 - Okay. 32 out of 579 reviews" "
Rating 4 - Poor. 13 out of 579 reviews" "
Rating 2 - Terrible. 5 out of 579 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Stayed 2 nights in Feb 2024
Response from George Mokotedi on Mar 21, 2024
Dear DeborahThank you very much for taking the time to provide us with feedback, it is truly appreciated.We look forward to welcoming you back.Warm regardsGeorge MokotediResort General Manager

10/10 Excellent

Jacky

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Wonderful relaxing trip with great game drives. Great value for money.
Response from George Mokotedi on Mar 21, 2024
Dear JackyThank you very much for your awesome review.Warm regardsGeorge MokotediResort General Manager

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely relaxing 2 night at this relaxing lodge. Staff are lovely especially the reception staff and Rose in the restaurant. Great game drives did both morning and afternoon drives. Comfy beds spacious rooms Wi-Fi good felt quite sad to leave
Stayed 2 nights in Feb 2024
Response from George Mokotedi on Mar 21, 2024
Dear LynnThank you very much for this amazing feedback, I have shared this with Rose and the rest of the team. We look forward to welcoming you back.Warm regardsGeorge MokotediResort General Manager

8/10 Good

Anastasia

Stayed 1 night in Feb 2024
Response from George Mokotedi on Mar 21, 2024
Dear AnastasiaThank you very much for your feedback, It is greatly appreciated.We look forward to welcoming you back in the not too distant future.Warm regardsGeorge MokotediResort General Manager

10/10 Excellent

Stevie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not actually stay at Bakubung. I took two US tourists on safari, booking them into Bakubung, I stayed outside the park . My feedback was very good, the said everything was on point.
Stayed 2 nights in Jan 2024
Response from George Mokotedi on Mar 21, 2024
Dear StevieThank you so much for choosing Bakubung Lodge for your guests safari experience, we appreciate the wonderful feedback and look forward to a continued partnership.Warm regardsGeorge MokotediResort General Manager

8/10 Good

Glenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time visiting and it continues to absolutely blow me away! Thank you so much to the incredibly amazing staff as well - what an honor.
Stayed 2 nights in Jan 2024

8/10 Good

Fredric

Travelled with group
Liked: Staff & service, room comfort
Improvements in game drive vehicles needed
Quite ok hotel but little bit outdated. Good food. Only one game drive per day included and the vehicles used are large, not so comfortable and noisy.
Stayed 2 nights in Jan 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bakubang Bush lodge experience
Visited Bakubang Bush Lodge over the weekend had a great time rooms were neat and clean. The game drive experience was amazing had no regrets to wake up at early and attend the 5h30 drive. Breakfast and dinner were delicious lots off varieties to choose from and I loved that the menu is different every day. The chefs and staff over this weekend at Bakubang 5th-7th Jan 24 really made our experience special and created lots of memorable moments will definitely come back to experience the bush braai was not aware that a pre-booking must be made and when requested to attend was informed that it was full. A suggestion to start the Bush braai dinner early 5-7pm then again at 7-9pm so that all guests booked have a chance to experience the bush braai when staying over a weekend.
Stayed 2 nights in Jan 2024

10/10 Excellent

Dewald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is clean, well taken care of. Very high standards
Stayed 5 nights in Dec 2023

8/10 Good

Sean

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome multi-generational family vacation with great food and beautiful scenery. The Pilansberg nature reserve should be a ‘must see’ on everyone’s list.
Stayed 4 nights in Dec 2023

8/10 Good

Annukka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with family!
Stayed 2 nights in Dec 2023

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Francois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the first time we stayed at Bakubung. What an amazing experience. Will definitely recommend staying there.
Stayed 4 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from George Mokotedi on Mar 21, 2024
Dear DavidThank you for the amazing rating.Warm regardsGeorge MokotediResort General Manager

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful, what you got with the pride of the room was incredible, we could not believe a morning and evening safari , breakfast , and dinner . We did run into a problem with other guest creating noise and I wish that the hotel would have let the quest know that they were disturbing our peace , the assistant manager was incredibly understanding and worked with us to resolve and compensate us for the inconvenience. I will still say it was one of the most beautiful park , incredible property and I loved the old man at the restaurant, who attended to us when my husband was not feeling well .He made ginger tea and garlic tea and assured my husband that he will take care of him and he did . I am very ashamed of people who go on their vacation, expect to have a great time , yet they will not give any gratuities, they need to wake up and tip these people as they do not have a great life like us and they are always so great full when we do tip them .
Stayed 2 nights in Nov 2023

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Seemed to b understaffed at times.
Stayed 2 nights in Nov 2023

10/10 Excellent

Roger, Cumming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and experiance. The staff were simply excellant, the food was good and the facility was nice. We were well pleased.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was fantastic. Highlight was a Walking Safari. The staff at the Wildlife centre really looked after us. Also, the food was excellent!
Stayed 2 nights in Oct 2023

8/10 Good

Johan Robins

Stayed 2 nights in Oct 2023

10/10 Excellent

Alexandros

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience
The Hotel in the bush was fantastic. Cannot thank enough the staff. Very polite and friendly. The premises were super clean everywhere and the location was like paradise. The safari also met our expectations. Really impressive. Highly recommended
Stayed 1 night in Oct 2023

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family holiday.
Absolutely loved our stay here.
Stayed 3 nights in Oct 2023

8/10 Good

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will go again
Always a great time. Good food and friendly staff!
Stayed 2 nights in Oct 2023

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location and great facilities
Have stayed here before and as before the service by the staff was excellent and attentive. The lodge overlooks a waterhole. During our stay a small herd of elephants cam quite close to the lodge (we could view them from our balcony). The restaurant provides an excellent buffet for breakfast and dinne. The wildlife office houses a collection of snakes. From here you can book activities such as the bush walk. The game drives included in our stay were excellent with knowledgeable guides. The resort includes a swimming pool and a spa. Overall, highly recommended.
Stayed 3 nights in Aug 2023
Response from JulandéM on Oct 2, 2023
Dear Mohammed,Thank you for taking the time to share your experience with us. We truly value all feedback received from our esteemed guests.Thank you once again for choosing Bakubung Lodge as your destination, where we take pride in our services.I am delighted to note that you were able to have such a wonderful stay and enjoyed all facilities on offer. It is always a delight when the Elephants visit the lodge and I am pleased you could share in this experience.I am thrilled that you enjoyed the serenity of the bush, and we all look forward to welcoming you back to Bakubung soon.Warm RegardsJulandé Maré

10/10 Excellent

David

Stayed 2 nights in Aug 2023
Response from JulandéM on Oct 2, 2023
Dear David,I am thrilled that you enjoyed the serenity of the bush, and we all look forward to welcoming you back to Bakubung soon.Warm RegardsJulandé Maré

10/10 Excellent

yoram

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Perfect walking tour in the park with Dyllan
Stayed 2 nights in Aug 2023
Response from JulandéM on Oct 2, 2023
Dear Yoram,Thank you for taking the time to share your review with us. We truly value all feedback received from our esteemed guests.I have shared your positve comment regarding the walking safaris with Dyllan. I am delighted to note that you were able to have such a wonderful experience with us in the serenity of the bush and we all look forward to welcoming you back to Bakubung soon. Kind RegardsJulandé Maré

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 4 nights in Aug 2023
Response from JulandéM on Oct 2, 2023
Dear Melanie,Thank you for taking the time to share your excelent review with us. We truly value all feedback received from our esteemed guests. Kind RegardsJulandé Maré

8/10 Good

Fatima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable weekend
Great family trip - the rooms are clean & comfortable for 2 adults & 2 small kids The lodge has quite a few activities for the kids - even though the staff could b a bit more proactive, accommodating & fun for the kids Restaurant & food including food variety and catering for different dietary requirements was excellent
Stayed 2 nights in Aug 2023
Response from JulandéM on Oct 2, 2023
Dear Fatima,Thank you for taking the time to review Bakubung LodgePlease be assured that your comments will be shared with our management team, and we will take necessary actions to improve our customer care and overall guest experience. I am pleased to see that you found the Restaurant and rooms to be excellent.We hope to welcome you and your family back soonest!Kind regardsJulandé Maré

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from JulandéM on Oct 2, 2023
Dear Christine,Thank you for taking the time to share your review with us. I am truly pleased that you enjoyed your stay with us.Kind RegardsJulandé Maré

10/10 Excellent

Christine

Stayed 1 night in Aug 2023
Response from JulandéM on Oct 2, 2023
Dear Christine,Thank you for taking the time to share your excellent review with us. We truly value all feedback received from our esteemed guests. Kind RegardsJulandé Maré

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Julandé Maré on Oct 2, 2023
Dear James,Thank you for taking the time to share your review with us. We truly value all feedback received from our esteemed guests. Kind Regards

8/10 Good

Carin

Stayed 4 nights in Jul 2023
Response from Julandé Maré on Oct 2, 2023
Dear Carin,Thank you for taking the time to share your review with us. We truly value all feedback received from our esteemed guests. Kind Regards

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 3 nights in Jul 2023
Response from George Mokotedi on Aug 5, 2023
Dear Joanne,Thank you very much for the wonderful review. We are glad to see you enjoyed your stray with us and we are looking forward to welcoming you back in the not-too-distant future.Kind RegardsGeorge MokotediGeneral Manager

10/10 Excellent

bora

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from George Mokotedi on Aug 5, 2023
Dear Bora,We are pleased to see that you enjoyed your stay with us at Bakubung Lodge and we are looking forward to welcoming you back in the not-too-distant future.Kind RegardsGeorge MokotediGeneral Manager

10/10 Excellent

brendon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and service highly recommended
Stayed 1 night in Jun 2023
Response from George Mokotedi on Aug 5, 2023
Dear Brendon,Thank you for the positive review, we appreciate all guest feedback as it assists us in measuring our performance.We look forward to welcoming you back soon.Kind RegardsGeorge MokotediGeneral Manager

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Julandé on Aug 5, 2023
Dear Douglas,Please pardon the late response to your review.We truly value all feedback received from our esteemed guests and would like to thank you for choosing Bakubung Lodge as your destination.I am delighted to note that you were able to have such a wonderful experience with us in the serenity of the bush and we all look forward to welcoming you back to Bakubung "People of the Hippo" soon. Kind regardsJulandé MaréGuest Relations Manager

10/10 Excellent

Sheree

Stayed 1 night in Apr 2023
Response from Julandé on Aug 5, 2023
Dear Sheree,Please pardon the late response to your review.I am delighted to note that you were able to have such a memorable experience with us in the tranquility of the bush."The people of the Hippo" all look forward to welcoming you back to Bakubung soon.Kind RegardsJulandé Maré

10/10 Excellent

Paul

Stayed 1 night in Mar 2023
Response from Julandé on Aug 5, 2023
Dear Paul,Please pardon the late response to your review.I am delighted to know that you enjoyed your stay and that you had a wonderful experience in the serenity of the bush.We are especially pleased that our staff sought to make your stay memorable.We are looking forward to welcoming you back at Bakubung soon.Kind RegardsJulandé MaréGuest Relations Manager

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Julandé on Aug 5, 2023
Dear Patrick,Please pardon the late response to your review.I am delighted to know that you enjoyed your stay and that you had a wonderful experience in the serenity of the bush.We are looking forward to welcoming you back at Bakubung soon.Kind regardsJulandé MaréGuest Relations Manager

8/10 Good

Afonso

Stayed 2 nights in Feb 2023
Response from Julandé on Aug 5, 2023
Dear Afonso,Pardon the late response to your review.We truly value all feedback received from our esteemed guests, and hope we'll see you soon.Kind RegardsJulandé MaréGuest Relations Manger

2/10 Terrible

Abhisek

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from George Mokotedi on Aug 5, 2023
Dear Abhisek,Please pardon our late response to your review.I can see that based on the review you did not have a pleasant experience with us. We hope that you'll afford us another opportunity to better serve you in the future.Kind regardsGeorge MokotediGeneral Manager

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, beautiful surroundings and friendly staff. We will return!
Stayed 5 nights in Feb 2023
Response from Monicad on Mar 3, 2023
Dear Alan,Thank you for taking the time to share your recent experience with us.I am delighted to note that you were able to have such a wonderful experience with us in the tranquility of the bush and we all look forward to welcoming you back to Bakubung soon.Warm regardsMonica da EncarnacaoGuest Relations Manager

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to explore the Pilanesberg Game Reserve. Peaceful and lovely location. Accommodation was one of the best I have ever stayed in.
Stayed 3 nights in Feb 2023
Response from Monicad on Feb 20, 2023
Dear Andre,Thank you for taking the time to share your recent experience with us. We truly value all feedback received from our esteemed guests.I am pleased to note that you were able to enjoy your experience with us in the tranquility of the bush and we all look forward to welcoming you back to Bakubung soon.Warm regardsMonica da EncarnacaoGuest Relations Manager

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Night Stay
The staff was great. The game drives, breakfast buffet, & dinner buffet were excellent. We were a little disappointed not to see any lions or leopards. Load shedding made it hard to sleep during the night when the a/c would go off for hours at a time.
Stayed 3 nights in Jan 2023
Response from Monicad on Feb 20, 2023
Dear Lance,Thank you for taking the time to share your recent experience with us. We truly value all feedback received from our esteemed guests.I am pleased to note that you were able to enjoy your experience with us in the tranquility of the bush and we all look forward to welcoming you back to Bakubung soon.Warm regardsMonica da EncarnacaoGuest Relations Manager

10/10 Excellent

Gerda

Response from Julandé on Aug 5, 2023
Dear Gerda,Please pardon the late response to your review.We truly value all feedback received from our esteemed guests.Thank you once again for choosing Bakubung Lodge "People of the Hippo" as your destination.I am delighted to note that you were able to have such a wonderful experience with us in the serenity of the bush and we all look forward to welcoming you back to Bakubung soon. Kind RegardsJulandé MaréGuest Relations Manger

6/10 Okay

Justin

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
We came to Bakubung expecting luxury! It is far from it
Stayed 3 nights in Dec 2022
Response from Monicad on Jan 19, 2023
Dear Justin,Thank you for sharing your recent experience with us. We truly value all feedback received from our esteemed guests.I am disappointed to note that you did not enjoy your experience with us. We would have appreciated more details as to why you did not find us to be a luxury resort.We hope we are able to welcome you back to Bakubung soon.Warm regardsMonica da EncarnacaoGuest Relations Manager

10/10 Excellent

Colette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend for good value experience
Bakubung is a lovely resort to enjoy the best of South Africa. It’s access to the Pilanesberg National Park is super and the views are stunning. It has its own waterhole which attracts birds, buck and we were lucky enough to see an elephant there. We found it to be good value compared to some of the ludicrously expensive alternatives in the area. The staff were friendly and attentive. We had a hotel room which included self-service buffet style dinner and breakfast (nothing super fancy but good wholesome food with lots to chose from for all the family) and one game drive per day. The room was comfortable and clean. The fridges don’t work well but the bar provided ice with no issue. The game drives were the highlight. We did a variety of morning and evening. We preferred the evening. We saw four of the big five! The bush braai is great too. Highly recommend for a good value experience.
View from pool to waterhole
Stayed 4 nights in Dec 2022
Response from Monicad on Jan 3, 2023
Dear Colette,Thank you for taking the time to share your recent experience with us. We truly value all feedback received from our esteemed guests.We are currently in the process of replacing all the mini bar chillers with mini fridges in our hotel rooms, we hope to have that project completed within the next 6 months. I do apologize for this inconvenience.I am delighted to note that you were able to enjoy the remaining aspects of your stay with us in the tranquility of the bush and we all look forward to welcoming you back to Bakubung soon.Warm regardsMonica da EncarnacaoGuest Relations Manager

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous resort - one of the best I've stayed at
Beautiful property and amenities, room was superbly appointed, comfortable and quiet. Very good security. Game drives were excellent with good guides. Meals very good. Would definitely love to stay again
Stayed 2 nights in Nov 2022
Response from Monicad on Dec 12, 2022
Dear Brandon,Thank you for taking the time to share your feedback with us.I am delighted to note that you were able to have such a memorable experience with us in the tranquility of the bush."The people of the Hippo" all look forward to welcoming you back to Bakubung soon.Warm regardsMonica da EncarnacaoGuest Relations Manager