All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It was quite a excellent property. There is always room for minor improvement but it was quite an excellent experience. Everyone is ready and willing to assist you.
TENNYSON
Stayed 2 nights in Mar 2024
Response from wanna on Mar 20, 2024
we appreciated for your feedback we and thank you for period stay .warm welcome back for next holiday.have a good day to you.
Lovely hotel. One of the best hotels to stay in Patong with amazing facilities. Walking distance from the Patong beach and Bangla road. I booked it during my anniversary and it didn’t disappoint.
One feedback: please upgrade your tv so that guests can connect to Netflix and other OTTs.
Abhik
Stayed 3 nights in Feb 2024
Response from wanna on Feb 20, 2024
we appreciated for your good feedback .and thank you for stay with us on period.warm welcome back agian.
The pool is too small for the size of the hotel.
The hotel is a victim of the "barbarians" that have taken over Patong. Rudeness everywhere.
The suite was fine, not wonderful.
Allan
Stayed 7 nights in Jan 2024
Response from wanna on Feb 6, 2024
thank you for your feedback .and stay with us on period .welcome back see you next holidays.
We loved our stay. We booked the Paradise Suite and it was great, overlooking the pool and the city. The restaurant options at the hotel are awesome. The breakfast was amazing, credit to the chefs and staff. We loved the pool and the pool bar, spending a lot of time here! Beautiful decor throughout the hotel.
Kerri and Brendon
Stayed 5 nights in Oct 2023
Response from wanna on Jan 16, 2024
we appreciated for your good review .thank you for choosing stay with us.warm welcome back for next holidays.
4/10 Poor
RAHUL
Travelled with family, Travelled with family and small children
We had stayed in this hotel for a couple of days and it was not worth it due to following reasons:
1. We were told on checkin to come back at 3pm and the room would be ready for us. Coming back after 3pm we were told they just started cleaning the room and we had a 2 year old that was tired and needed rest after an 9 hour flight.
2. We had taken partial deluxe sea view but the windows weren't clean
3. The bathroom was moldy and dirty.
4. Staff is not that polite they have no value for guest no hotel staff present to help at morning for luggage.
5. On checkout staff accused us of taking the laundry bag. Who the hell would want to take a laundry bag from the room. After telling them off they told us to not to worry.
RAHUL
Stayed 5 nights in Jan 2024
Response from wanna on Jan 16, 2024
we would like to apologize a uncomfortable.may i investigate with our staff.and thank you for choosing stay with us on period.warm welcome agian for next holidays.
6/10 Okay
Masato
Travelled with family
Jan 2, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Masato
Stayed 3 nights in Dec 2023
Response from wanna on Jan 8, 2024
we appreciated for your feed back and thank you for choosing stay with us on period .warm welcome back again for next time.
This hotel is in an alley around 50m from the main street. Around 10-15 min walk to Patong beach,10 min walk to Walking Street.We had room at level 23,but we still could hear the noise from the clubs below all night.It is not very loud but may annoy you. Hotel required an equipment of 3000Bth deposit.Hotel provided 'welcome drink' voucher but we could only get juice from the bar. I thought it would be more welcoming if you bring the drinks to us on check-in.If you bother to provide drink voucher,then we should be able to get alcohol from the bar !
David
Stayed 6 nights in Dec 2023
Response from wanna on Dec 21, 2023
we appreciate for good review .and thank you so much to stay with us on period we warm welcome back for next time.
Overall, the property and our room was clean. The customer service however was lacking. Staff at the front desk and at the breakfast station was not friendly or helpful. When checking out, the person at the front desk was very rude. I personally would not be staying there again.
Amy
Stayed 4 nights in Nov 2023
Response from wanna on Nov 9, 2023
we apologize about our staff .we would like to thank you for your kindly choose stay with us .on period.but would like to warm welcome back again.for next time.
Good location for shopping, nightlife and Activities in Patong. Can be noisy at night. Nice reception, pool area, and lounge. BEACH IS 10 MINUTE WALK.
Breakfast is on 2nd floor with no elevator access. Breakfast variety could be better.
Staff is very friendly and attentive. Lots of amenities.
Good package.
Eugene
Stayed 3 nights in Oct 2023
Response from wanna on Oct 10, 2023
we appreciate for your feedback thank you for stay with us on peroid.we welcome back again for next time.
Only 1 staff was good but our room was not given on time n when I asked the staff may n manager they were rude, even room service person who answered call dropped the call it's very impolite and bad location of property was fine and 1 staff on counter was nice but nothing compensate to me for giving me room 90 minute late and toilet n cleanliness was another issue I won't recommend this place to any one n poor experience here, I have been to Thailand 3 time before always nice hotel n stay but this is first time bad experience even though it was my marriage anniversary my wife she did herself some cleaning in toilet and also the dust in room, sorry for this feedback but as money was paid already so I had no choice
kunal
Stayed 5 nights in Sep 2023
Response from wanna on Sep 15, 2023
we are thank you for your feedback .all your commmet we would like to inform all department and we apologize for unconfortable stay .we thank you for your stay this period .
Very well located to everything you need for fun and relaxation. The hotel is large and our Junior Suite was an excellent size - sure ok starting to look a little old and tired but very comfortable and clean . High floor with ocean view worth it . The breakfast included was great and plenty of variety. Overall enjoyed the stay . Thank you to the professional friendly staff.
Keith
Stayed 4 nights in Aug 2023
Response from wanna on Sep 14, 2023
we are apprecaited for good review and thank you for stay with us on period .we warm welcome back again for next time.
Great location. Good rooms and friendly staff. Highly recommend
Shane
Stayed 6 nights in Aug 2023
Response from Jenny on Aug 30, 2023
Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and services as well as our location.We are looking forward to welcoming you on your next stay with us.with regards,
We really enjoyed our stay at The Royal Paradise Hotel and Spa. The staff were really lovely. The cleaner on our level was just the sweetest lady. We got sick during a moment of our stay and we'd let her know and she gave us extra rolls of toilet paper and kept our bathroom clean for us.
We loved being all the way up on the 17th floor. We had gorgeous views of the beach and the mountains.
The hotel is very close to Bangla Road, the beach and there are night markets every night just outside the hotel. The breakfast was good. Once my husband discovered the soup he had that every single morning.
The only downside was the air-conditioning unit occasionally had some really bad smells come from it. We did let reception know and someone came to look at it we were leaving our room for the afternoon but perhaps the issue may have been too big to fix while we were staying there as the smells kept coming back. Other than that our stay was amazing and we'd definitely stay again in the future.
Danielle Rona
Stayed 13 nights in Aug 2023
Response from wanna on Aug 29, 2023
we are appreciate for your good reviewand thank you for your stay on period .warm welcome back again .
Disappointing check in. Took a long time and they could not seem to understand I had already paid. Refused to give me my keycard until I paid! Finally sorted after 20 mins but no apology!
The pool area was nice and bar and pool staff helpful and friendly
Katie
Stayed 3 nights in Aug 2023
Response from wanna on Aug 11, 2023
we would like to apologize for our staff take long time.we would like to thank you for choose stay with us on period .warm welcom back again for nex holidays
8/10 Good
Ahmad, Egaila
Travelled with group
Aug 7, 2023
Liked: Cleanliness, staff & service
I stayed for 6 days all I can say its the best near all the activities in Patong
Ahmad
Stayed 5 nights in Aug 2023
Response from wanna on Aug 8, 2023
thank you for stay with us on period .and welcome back again for next holiday with your family.
10/10 Excellent
C
Aug 6, 2023
C
Stayed 1 night in Aug 2023
Response from wanna on Aug 7, 2023
we are appreciate for your good review and enjoin to stay with us.welcome back for next holidays.
we are thank you for your peroid stay.however we apologize for your uncomfortable stay.but for next time please let us kwon when you come to phuket again please let us know.our staff would like to service you again.
When you are inside it really is like Paradise. Beautiful room and great pool area. The inside is lovely. But tge area directly across from property and the neighborhood, Patong, is NOT for me. I wish we could pick this property up and put it in a better location. But we did enjoy our stay. Thank you Royal Paradise.
Kyla
Stayed 1 night in Jul 2023
Response from wanna on Jul 27, 2023
we appreciate for your good comment .and thank you for stay with on period.warm welcome back again for next holidayts
we thank you for your comment and thank you for stay with us on peroid .welcome back again for next time.
4/10 Poor
Abdul
Travelled with family and small children
Jun 30, 2023
Disliked: Property conditions & facilities
Property condition not the best and not kid’s friendly at all. No elevator on level 2 to access the restaurants. Lifts at the property needs major upgrade and the door closes very quickly
Abdul
Stayed 12 nights in Jun 2023
Response from wanna on Jul 1, 2023
thank you for your comment we apologize that however we can inform our staff team to fix.thank you for stay with us on peroid.
We particularly enjoyed the central location of the hotel and the varied dining options available. The lobby bar had some very desirable cocktails and the sfaff were most amicable.
David
Stayed 9 nights in Jun 2023
Response from wanna on Jul 1, 2023
we are appreciated for your good comment.thank you for stay with us on period .we welcome back for next time.
Very friendly staff, centrally situated to everywhere we wanted to go. Beautifully presented hotel, awesome breakfast and gorgeous pool area.
laurie john james
Stayed 13 nights in May 2023
Response from wanna on Jun 20, 2023
we appreciate for your good comment .and welcome back again.
6/10 Okay
Xin yi
Travelled with family
Jun 9, 2023
Disliked: Property conditions & facilities
The room wasn’t clean even each day they provide room cleaning, the floor is always dusty and dirty, I wonder what they clean, I guess just tidy up the beds and change the towels only. The breakfast is a waste of time. Don’t bother to purchase the breakfast if you’re thinking of it.
Xin yi
Stayed 5 nights in Jun 2023
Response from wanna on Jun 20, 2023
we appreciate for your comment .and choose stay with us. we must to train our staff to do the best clean and appologize to you.however we welcome back to stay with us.
8/10 Good
Grace, Melbourne
Jun 2, 2023
Grace
Stayed 6 nights in May 2023
Response from wanna on Jun 23, 2023
we appreciate for you commet and thank you for stay with us on period .welcome back again.